I have acne rosacea and have always felt self-conscious of my skin. Andrea has done such an…read moreamazing job helping me, that I now get compliments on my complexion!!! Andrea is such a warm, kind, and caring person. I highly recommend her!

Excellent eye brow service. I was very spoiled at my last place but unfortunately had to move away…read more This will quickly become my new go to place for eye brow waxing and a future facial.

What a cozy spot! They are tucked away in a little plaza next to Sam's Club and it's the perfect…read moreplace. When you walk in, you are greeted right away by the receptionist and checked in. The front area is very clean, organized, and has a welcoming vibe. I was taken back within a few minutes to the room I'd be in which was also very cozy. My esthetician was Cameron and he was phenomenal! He answered my questions and made the experience relaxing. He also was intentional about the products he recommended for my concerns while not pushing me to change my whole skin care routine which I greatly appreciated (a common experience I've had at other places). I got The Restore Deluxe Organic Facial and it was reasonably priced and included all the things I enjoy (cleansing, mask, exfoliating, massage, and I added on derma planning). Overall, this was a really pleasant experience and I will absolutely be back!

Love love love this place! I came here and I was greeted right away by a friendly receptionist name…read moreCarolina. It was my first time and she explained the process and helped me booked an appointment. Carolina was very helpful and welcomed me immediately. I then was introduced to an aesthetician name Cameron. He was amazing and provided phenomenal service! Cameron was fun to talk to and I enjoyed the service he provided. I see myself coming here again due to the professional service and friendly staff!

Norma is truly a wonderful person, and I'm so grateful to have found her. I first had the pleasure…read moreof having her wax my eyebrows over a year ago when she was at a different location, and in just a short time, I built a genuine connection with her. I felt comfortable with her expert suggestions, and when she relocated, I followed! I now travel across town for her top-notch services because she is absolutely worth it. Norma is not only easy to communicate with and highly responsive, but her studio is chic, impeccably clean, and provides such a calm, relaxing atmosphere. I highly recommend her to anyone looking for excellent service--if you haven't tried her yet, do yourself a favor and book an appointment!

Honestly, the best waxer ever, I've been seeing her for years the environment is very nice clean…read moreand welcoming.

I had a really great experience here! I made an appointment and was seated pretty quickly. The…read morestaff was very helpful and friendly, which made the whole visit feel easy and comfortable. The pedicure packages include a lot, and I felt like the pricing was fair for everything that was offered. Definitely good value. They were super busy when I went, so I did have to wait for a bit. I wish when you made an appointment they had someone ready but I'm also used to that at nail places, this one is better than others. I'd just recommend making an appointment to avoid the wait being worse.

Jayla W. 6/11/2026…read more(9:30 AM ENCOUNTER ) I originally went in for a pedicure and selected a blue color for my toes. The nail tech, Ruby, forgot the color I chose and painted them the wrong color. Because I was rushing to another appointment, she told me to come back the very next day and she would fix it. When I called to schedule the correction, Ruby wasn't there, so I made an appointment for 9:00 AM the following morning. Today, I arrived on time and waited over 30 minutes because she was late. During that time, the owner/manager came over, looked at my toes, took photos, and explained they had already been having issues with Ruby. Because I had already been inconvenienced by having to return for a mistake that was not mine, take additional time away from work, and then wait over 30 minutes for my scheduled appointment, I asked the owner if acrylic could be added to my big toenails at no charge as a gesture of goodwill for everything I had been put through. The owner agreed and instructed Ruby to do it. That is when the situation escalated. Instead of accepting the owner's decision and taking accountability for the original mistake, Ruby became argumentative and confrontational with me. At that point, my frustration was no longer about the color itself. It was about the repeated inconvenience, lack of professionalism, being late to a scheduled appointment, and being met with resistance and excuses rather than a sincere effort to correct the situation. The issue could have been resolved professionally, but Ruby's attitude and unwillingness to take responsibility turned a simple correction into an unnecessarily negative experience. I also want to be fair in my review. I previously had my fingernails done by Austin, and I will absolutely give credit where it is due his nail work is beautiful, and I was always happy with the quality of his services. However, I did have an experience where I felt he was unnecessarily rude to both my mother and me, and that interaction ultimately led me to stop booking with him. While I can acknowledge the quality of his work, customer service and professionalism are equally important to me as a paying customer.( Fortunate for me I do have this whole encounter voice recorded so that I was able to go back ACCURATELY create this HORRIBLE review! ) The salon itself is clean, well-maintained, and organized. The workstations, floors, and overall appearance of the shop were consistently kept neat during my visits. Cleanliness was never an issue, and I appreciate the effort that goes into maintaining a professional environment for customers. Stylist Review for Ruby: Ruby was the original technician who did my pedicure and unfortunately my experience with her was disappointing. She painted my toes SUPER SLOPPY the wrong color after I had clearly selected a different one and asked me to come back the next day to correct her mistake. SHE Never showed up the day she told me to come in to correct her mistake . When I returned for my scheduled appointment, she arrived over 30 minutes late. What was most frustrating was that instead of taking accountability for the inconvenience and mistake, she became argumentative when the situation was being addressed. Everyone makes mistakes, but professionalism is measured by how those mistakes are handled, and unfortunately that was lacking during my experience. Review for the Owner/Manager: I appreciate that the owner ultimately tried to make the situation right. At first, there seemed to be some hesitation when I requested acrylic on my big toes as a goodwill gesture for the inconvenience of having to return, missing work time, and waiting over 30 minutes past my appointment time. However, after reviewing the situation and recognizing everything that had occurred, the owner reconsidered and approved the request. While the experience should never have reached that point, I do appreciate that management eventually listened to my concerns and attempted to provide a reasonable resolution. Review for Austin: Austin is very talented when it comes to nails, and I want to give him full credit for the quality of his work. My fingernails always looked great, and I was consistently happy with the results. Unfortunately, I had an experience where I felt he was rude and dismissive toward both my mother and me, which ultimately led me to stop booking with him. While I can't fault his skills as a nail technician, customer service is just as important as the service itself. If professionalism and communication had matched the quality of his work, I would likely still be a client today.

Clean, friendly, and on time…read more Quick enough... Most EWC are freezing, this one is more reasonable...no blankets needed.

I've been coming to this location since they opened with good results, but this last weekend I had…read morea wax with Shannon and she is phenomenal! She's makes you feel so comfortable and did a thorough, fantastic job. Already booked my next appointment with her.

I love it here! All the ladies are so kind and friendly! The lobby has comfortable seating and a…read morenice selection of products to peruse while you wait. Isabella is my go to gal and she always goes the extra mile to make me feel comfortable. She always runs on time and strikes a perfect balance between efficiency and not feeling rushed. My results are always fantastic and last at least 5 weeks. Booking is super easy either online or by phone and I love getting text updates and reminders.

I have been a customer for over a year now. I love the whole wax room team, everyone is so friendly…read moreand through. You truly pay for a quality service here. Marley has been amazing!

Great service and products. Clean and convenient location. Everyoneis super friendly and great…read moreprices!. I highly recommend.

My first time ever getting waxed and Hailey made me feel so comfortable! She was such a sweetheart…read moreand we just chit chatted away and laughed the entire time, deff good vibes ! Will def be coming back too see her! Such a great experience! Thank you Hailey!

After going to a couple waxing spas in the east valley I wanted a closer location. Was very happy…read morewith the service here and will be my new go to waxing spot. Very clean and professional. Competitive pricing for same service I received from other companies. They are on Facebook for more details.

Aaria is great! Smooth and painless laser hair removal. Fast and efficient! Never thought it could…read morebe so easy!

I've been to Hello Sugar before (particularly this location) and usually had good experiences, but…read morethis last visit was really disappointing. My original esthetician was great overall, but she accidentally missed a very small section on one side during my Brazilian. Mistakes happen, so I called and was told coming back to fix it would be complimentary. When I returned, a different esthetician saw me. The fix literally took maybe 3 minutes total, but instead of simply correcting the issue, she insisted the hair was still there because that area "isn't included" in a Brazilian service. I've been getting Brazilians for over 12 years and have never once had that tiny section intentionally left untouched..... just on ONE SIDE MIND YOU...so the explanation honestly felt dismissive and gaslighting....actually it didn't feel that way. It WAS that way. What made the experience worse was that after fixing maybe 10 hairs, she tried charging me $25 for a "touch-up" that was clearly correcting an honest mistake from the original appointment. The employee I saw around 1 PM on Saturday the 23rd of May seriously needs better customer service training. Customers come back when businesses handle small issues professionally and respectfully -- not when they're made to feel like they're wrong for pointing out a missed spot. Really disappointing experience this time. Train your employees how to handle this better and take accountability.

Visited for the first time and WOW!!!! Jackie was fantastic. Open to smiles, suggestions, all…read morethings beautiful. Loved her vibe! My 13yr old got her eyebrows done for the first time ever, and I was about to go on vacay, so bring on the Brazilian! Jackie was professional, attentive and just all around amazing. Book HERE! No like for real... book here NOW.... She's amazing

Without a doubt, Charmed Wax provided the best, most professional and highest quality wax I've ever…read morereceived! In addition to it be relatively painless, the regrowth was much less than I've seen from other waxing providers. Jackie has a lovely personality, she's calm, warm and nurturing, while also maintaining a very professional and high-quality experience. If you need waxing done, especially if you're considering a bikini or Brazilian, you'll love the experience Jackie provides.