I've been coming here for years for my eye care. I've found…read moreeveryone here courteous and professional. So the negative reviews are puzzling to me.

After seeing so many positive reviews I chose this place to get my glasses. After going there…read morepersonally I DID NOT FEEL ANYTHING EXCEPTIONAL. It was just REGULAR, ORDINARY eyecare center. They were professional and gave me space to choose the frame. The staff who attended me was polite but personally I felt they could have been little more friendly. When I asked her to explain the pros and cons for a particular frame she came out with a one line answer "It is a personal choice". i felt the staff did her job but there is nothing like super friendly or plesant or anything helpful that makes me happy and choose maple again. Atleast I did not see anything like that. Just a REGULAR, ORDINARY eye care center. 1) As I stated very clearly this is my personal opinion based on my experience which I had with you guys 2) Seeming satisfied and being satisfied are two different things. I may have seemed satisfied but I was not. When I asked for frames I was just shown few frames and when I raised few questions about a frame I was just told its personal preference. This answer for you may seem satisfied but to me I was not happy. 3) FYI,My first glasses were not made else where. This was bought in your showroom only last year. I think before you respond me please do some homework. I asked you for a pair of nose pads which you replaced for free and thanks. Is this what you meant as repair?

Thankful I found this local optician. Janet the owner was so helpful and ethical. Another store we…read morewent to before for another pair of glasses did not tell us the truth of what our plan covered. The other store told us that under our insurance we could only choose from his small ugly display of frames. So I went and bought the frames discounted online. Found franklin lakes store for the lenses and she explained my insurance plan would cover up to 150.00 frames that covered the nice Ray Ban frames with a 20 or 30 dollar copay. I'm returning my online frames and buying the insurance covered ones from her. Appreciate her honesty. Will be returning for all family frames and lenses. She has a decent selections of good looking frames as well

I will never go anywhere else for eye glasses again. I have always been happy with the service…read moreJanet has provided but today she went above and beyond. I had my prescription filled and called her mid morning about a week and a half later to see if I could pick up my glasses that day. I was driving to CT the next day and did not want to drive home at night without glasses. Janet promised I would have the glasses by end of day but they were not delivered to her. She had the lab rush them after hours and delivered to my home at 8:30 pm so I could leave in the morning for my daughter's. This is personal service you would never get any where else. Thank you Janet I will be sure to recommend you to all of my friends.

Horrible customer service. My 83 year old mother had an appointment today. I called 2 months ago to…read moreverify insurance. It was all verified. My mother gets to the appointment by a ride service and the receptionist said they don't take the insurance and that she has been out for 6 weeks and there was someone else taking the calls. The person taking the calls made a mistake. They should have owned their mistake. Not a good business practice. Go somewhere else if you have a choice.

High Mountain owns a chain of clinics at this time. Like any chain of places it is the same…read more Let me the doctor is good. The assistant is excellent for help. As for the rest of the team....worthless. This practice is owned by another business now. This staff does nothing. I was in to get my eye exam. I needed new glasses. I brought the frame with me. Theytested me and sent the frame out. They told me the date it was to come back. Two weeks later I still had no glasses. I was told they would be there the following week. Next week I kept calling and asking. The individual to help did nothing. "Oh, they are coming" he said. Finally I called on Thursday and he said they were in the next morning. Of course, the glasses were damaged now he said. They did not have these frames so I would have to call where I got them in Europe. I said just give me the glasses back and I needed a refund. I went back the next day and he was gone. The glasses vanished. Everyone did not answer anything. I now need to call the insurance company to get the money back. This staff is terrible. The doctor was good. I will just find another doctor now. Maybe this company is as blind as a bat.

I have been with Dr Janiga since 1997 and just 3 years ago I met Dr mola both doctors are the best…read morein New Jersey very smart very knowledgeable also the staff are great always helpful this is a 50 star review

I went to Dr. Mola - and she's FANTASTIC. Great personality, was very knowledgeable, and was just…read morea great eye doc. The office staff is great as well. She's in the same practice as Dr. Janiga - so if you go, definitely ask for her!

I bent my glasses pretty badly and popped in to ask if there was any chance they could be fixed…read more The gentleman was incredibly helpful and reshaped them back. He didn't even charge anything. I'm super appreciative of the quick & helpful service. I'll definitely be back for my eyeglass needs.

We are in New Jersey for my niece's wedding. My daughter forgot her contacts. My sister highly…read morerecommended PS Optical, and she called to see if he could help us. He said he could. When we arrived, he not only gave us two pairs of contacts, but he would not let us pay for them. He just wanted to help us out! We are so appreciative and thankful for his expertise and kindness.

I contacted Valley Eye Associates recently to schedule an appointment for a routine checkup. The…read morestaff were incredibly nice and helpful, easing my woes over visiting a new practice. I am so glad I decided to visit with Dr. Lee. Dr. Lee was patient, helpful, and had excellent bedside manner. Dr. Lee is an exemplary model of how every doctor should interact with patients they're treating, I truly can't remember the last time I had such a pleasant visit to a doctor's office. I felt that my concerns and safety were completely prioritized during my exam. I cannot recommend this location enough.

Both the person at the front and the doctor were incredibly kind and helpful! The experience was…read morequick and pleasant.

Extremely thorough. Had Lasix with them about 6 years ago. Best decision ever, but they wouldn't…read morelet me have the surgery unless I was evaluated for two weeks prior & wanted to be sure I was a good candidate.

I love my eye doctor. Dr. Lesko. I had vision problems with my eyes for a few days and was able to…read moreget an appointment fit in for the same day. I have been coming here for 2 years now and she is the best for me. She takes care in explaining everything thats going on with my eyes and my conditions. The thing that is not top notch for me is, the old fashion way that they input your information. These days, alot of places use technology to input patient information, it just seems outdated the way they do it by hand writing the information on index cards. But to each it's own. As long as their machinery for checking the eyes are up to date. And it would even be better if they had longer hours during the day for people who work at later times during the day. I have to continually take off earlier from work to get to my appointments.

So much better than Lens Crafters: faster and much less expensive…read more - At LensCrafters, for my lenses, I was quoted prices of from 450 to 550. Here, for the same thing, 250 or 350. - At LC, they said it would take 7 to 10 days. Here, overnight, or 2 days. And Alan is personable and likes explaining a bit about the optics of your lenses, which is fun. I think they make the lenses right there in the shop. I've been wearing my glasses for a few weeks now--no complaints.

So excited to find Dr. Ramirez. She really took the time to explore with me and ensure that I was…read morefitted with the right contacts. Changed prescription, brand- whatever it took to ensure that I was fitted correctly. Definitely appreciate that. The office could definitely use an update as I felt like I was visiting the eye doctor 20 years ago, but she is really wonderful to work with.