Work environment is like a family feeling. Every one is willing to help each otherread more

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

You can not go wrong using A/V Logix! They are truly Superior - Jason and his crew are awesome…read more Professional- personable and extremely knowledgeable- we used them to install a complete home theater- speakers in the wall- perfectly blended with our decor, all homeowners can appreciate the fact not only does your home theater have to sound fantastic it has to look fabulous!! A/V Logix helped us achieve the perfect combination- along with a complete Control4 home automation system. We have all our components simplified, for total ease of function & use. Jason explains everything - answers any questions you may have in a clear concise manner- and makes it a great experience. Pricing very competitive- we shopped several competitors in the neighborhood and found A/V Logix to offer the best package within our budget. We highly recommend without hesitation A/V Logix to anyone who may be contemplating purchase/installation of a home theater !!!

Just bought a new pair of goldenear triton tower 7 speakers from Jason and love them. Jason…read morewelcomed me into his home and let me listen to his own speakers and we discussed what was best for me. Jason did not try and sell me something over the top and gave me just what I was looking for! I highly recommend Jason and AVlogix.

0 stars. I took my iPad in for a simple screen repair. Everything else worked fine. When i…read morepicked it up...$223 later, it was locked out, permanently. It required a total wipe and reset. DO NOT GO HERE!!!!!

My iPhone X started taking blurry pictures, especially in bright sun. It seemed some dirt had…read moresomehow gotten under the lens cover. I brought it to them thinking a new lens cover and cleaning might be the fix. Here's where an experienced technician comes in, Turns out the lens cover was fine. They took off the screen and cleaned the camera lens from the inside along with the tiny lens that does face recognition. Who would have guessed that was the answer? Not only did my camera work great afterwards but my face recognition, which had also been acting weird, was back. No lens cover replacement needed! The Iphone X lives on!

Outstanding customer service all along the journey of trading in my speakers and choosing new ones…read more Always kept me informed on timing as speakers were coming from Italy. Great showroom too. Dave Mason was so helpful. A bit of a journey to get there distance wise but so well worth it!

Did not work to wow my senses . Did not demonstrate any…read moresystem other than what was on floor of which were sub par. Was more interested in showing rather than listening . Lazy approach .. Was there to be wowed and buy not talk gossip . Very bad approach ..

They were excellent. Very knowledgeable. Great with installation and project management. Would…read morehighly recommend them to everyone.

I wanted you to know that I have been happy with the results from virtually every project with…read morewhich we've entrusted you. There's been a personal angle that I think starts with your leadership, but seems to have been conveyed to each of your sales reps and your service techs. The first person I spent time with was Kevin on a Saturday morning a few years ago, directly after having an uncomfortable visit at World Wide Stereo. They have the stuff, but they have neither the environment nor the people who are able to provide what I need to feel before unloading significant resources towards things that I really like, but maybe don't truly need. Regarding Kevin, the stunning realization of how much information was stored in one person's brain was a bit overwhelming, and I can recognize it because of the business niche I've been in for the last 35 years. Since then I've dealt with you, Eddie (who I will request on any installation job in the future) and others, all with really good experiences. I want to now mention Matt Gorman, with whom I've begun exploring lighting options for our home. Although I had seen him in your shop many times before, you introduced him to me as your lighting specialist back in April earlier this year. His effort and his persistence in following up on even the most minute details of this project has been really impressive. He has made multiple home visits, brought out a rep (Tony) of your preferred lighting supplier, and provided a quote that reflected our site visits and discussions. Right now, I have commitments that will delay my ability to greenlight the proposal, but I will act on it (probably in phases) as soon as I get from behind some other financial commitments. In the meantime, he called me a few days ago just to check-in. There was no pressure or frustration expressed from him regarding the delay. Instead, I mentioned an A/V receiver replacement I needed to explore. He said he would prepare a quote for that need and he delivered it last night as promised. I will be moving forward with that. Just know that I appreciate the experience I've had with you and your team since I walked into your shop a few years back, and that most of that has had to do with the people that represent your operation.

I ordered 40-yard dumpsters, but on three different occasions they delivered 30-yard dumpsters…read moreinstead. Despite delivering smaller dumpsters, they still charged me the full 40-yard rate. The price difference came out to $218.58 per dumpster, totaling $655.74 in overcharges. I brought this to their attention, and over a month later I am still waiting for a refund. As a contractor, this kind of billing practice is unacceptable. If you use this company, make sure you verify exactly what you're being charged versus what is actually delivered. If this is not resolved immediately, I will be taking legal action.

Delivery was a little later than expected but I should have called to confirm before setting up my…read morework force. Driver was very polite when dropping off and made sure it was where I wanted it. Pick up was slightly delayed but they picked up as soon as they could and didn't charge me for the delay. Cost was great compared to some of the other places I called. Overall it was not a bad experience. I would definitely rent again from them.

I submitted a request early Monday morning, and my call was returned within four hours. An…read moreappointment was quickly scheduled same day, and the team that arrived was professional, personable, and friendly. I will gladly refer their services to others and plan to utilize them again in the future.

2 wonderful young men installed my 50" Frame TV above my fireplace last month. They did an amazing…read morejob! it looks perfect, and it works perfectly! And they were very respectful and helpful. I couldn't be happier!

I've been shopping with World Wide Stereo for close to 20 years…read more I've purchased a number of speakers, amplifiers, receivers, TVs, and whatever else you can put in your house. I even got my car stereo installed and a remote car start Everyone there is super helpful and knowledgeable. They helped me get a modest set of speakers from Bowers And Wilkins many years ago that fit my budget then and helped me pick up a much bigger better set when my budget increased as well. I also dipped my toe into my first McIntosh home audio piece after having one of their amps in my car. I really am a fan of two channel audio and vinyl records. They have a person dedicated to tuning your new turntable or putting life in to your old turntable. They also offer more than just stereos. They were the first place that I went to when I wanted to get a smart home. They're able to not only install all the fancy equipment, but they also know how to program it. It wonderful to be able to use your voice to turn on the lights and the music to set the tone for your evening. Their Install department is top-notch and the best in the area in my humble opinion.

Terrible. Received item damaged from Amazon. I returned for a refund and was charged a 10%…read morerestocking fee. Customer service representative Mallory refused refund of the restocking fee even when shown picture of the damaged unit.