The Reviews are NOT wrong. This place is a mess, if I could give it a negative 5, I would…read more We took our vehicle there to have some minor repair done. Nothing except some paint chipping. They stated it would be 2 weeks. It took 3 weeks. That's not the worst part, they missed two spots where the paint was chipped off, about 2 inches and another spot on the door. Terrible, terrible, terrible experience. Go somewhere else.

Dan and company do it right every time. We couldn't be happier after last years deer season took…read moreus for three wrecks. Thank you, Echard Collision!

I can't recommend Fine Line Auto on North High Street in Clintonville enough! After my beloved…read moreconversion van was stolen and involved in a hit-skip accident, the insurance company deemed it totaled. I was heartbroken -- I'd only had one season of adventures in it, and it had a unique custom package that meant a lot to me. Rather than replace it, I made the decision to restore it, and I'm so glad I did. Bill at Fine Line was initially surprised by my choice, but he was incredibly thorough in explaining the repairs and costs up front. Once he understood how much the van meant to me, he was fully on board and handled the project with care and respect. He kept me updated throughout the process and made sure to get my approval on a few adjustments along the way. Shushana was always so friendly and welcoming every time I stopped in (and I'll admit, I stopped by several times!). She ensured I had all the paperwork I needed for my final state inspection, which the van passed with flying colors! A big thank you as well to the kind gentleman who helped me when I came in to clear out the camping gear that had been destroyed -- your help meant more than you know. Yes, it took some time -- older parts aren't easy to come by, and a few features needed tweaking -- but the end result was absolutely worth it. The van looks and runs beautifully, and I already took it out for a camping trip right after the repairs were done. I couldn't be happier! Fine Line Auto truly went above and beyond -- professional, respectful, and genuinely kind people. Highly recommend!

Spoke with Nick for all my inquiries and issues. Had a scratch on the back bumper. Scheduled with…read moreNick on day 1, brought the car in on Day 2, and picked up the finished job on day 3. Really appreciate all of Nick's patience and understanding on my situation and him being so helpful!

I cannot recommend Jason at Straightline Autobody highly enough. I recently brought my vehicle in…read morefor a highly complex and sensitive issue requiring a deep biohazard cleanup and a complete teardown and replacement of the entire dashboard.Jason did an absolutely flawless job. It was an incredibly tedious and intensive repair, but the craftsmanship was immaculate, and the car looks and smells brand new. Beyond their technical skills, Jason showed incredible empathy, communication, and dedication throughout a stressful situation. He went above and beyond to ensure the job was done right and treated my vehicle with the utmost respect and care. He has a customer for life.

Straightline auto body is literally the best . They are the…read moremost amazing people I've come across in a long time . They have always made sure to take such good care of me/my car in every way they can . I was in an accident in 2019 where I was rear ended . They did all the work through insurance at that time . I ended up having issues with water getting into my car several YEARS later that was related to the accident & without hesitation they asked me to bring it in . They paid for my rental , & took care of the issue . Well the same issue started again (not necessarily an issue with the repair but nonetheless) Again they said "bring us the car & we will have a rental waiting" . They kept my car for TWO months to make SURE the issue was resolved . Leading us to now . Unfortunately here my trunk is , taking in water again !! I call , they say absolutely bring it back , we're going to figure this out ! Well , this time it was due to the installation of my backup camera done recently ! They had ZERO obligation to help me let alone cover the cost ! Had they required payment I would have been out of a car honestly . They not only fixed the shop's mistake from the backup camera , they cleaned the ENTIRE inside of my car to get rid of the mold & mold smell . They didn't ask for a dime , & even after apologizing 500 times honestly didn't one time make me feel bad ! Coming across genuine/good people these days isn't easy , especially in the business world . Thank you Jason , & all of the straightline team !!! I can't even express how thankful I am to you all .

This is the second time I have used Kumler Collision for repairs on two of my vehicles involved in…read morean accident (@fault vehicle accident paid for repairs). The first time was 5 years ago and they finished ahead of schedule and they guarantee their repairs. Second time was this past April when a bus backed into me). They were finished in two weeks which is amazing in nowadays. Kumler is professional from the moment you drop off your vehicle at the front desk until they call you and say "your vehicle is ready for pickup. Great value and they deal with All your paperwork! Never forget them and highly recommend them to anyone looking for a repair shop in Lancaster, Ohio.

Provided a reasonable estimate to get the business and then jacked it up 50% after they started so…read morenow you're held hostage. Claimed invisible opposite side damage to a corner hit from backing at less than a mile an hour. $4100 was ridiculous for that minimal impact. Crooks! Glad I had not made a decision yet to go with them on my major collision repair estimated at $18,000. I'm sure they would have found a way to gouge the other parties insurance just under what would be a total loss.

The best collision center I've worked with in Columbus. First and foremost, their work is top…read morenotch. Secondly, the pricing here is extremely fair. Third, is the turnaround time for them to repair your vehicle is super-efficient. They get to it and fix your vehicle ASAP. I also wanted to add their communication is impeccable and makes it so easy as a customer to understand your vehicle's situation.

Found Groveport Service Center through yelp. Communication was fast and easy, and they were able to…read moregive me an appointment to install a carbon fiber front splitter. Installation was perfect and VERY reasonably priced (less than half what other places were quoting). In and out of the shop in just a little over an hour. I'm coming back to have some more carbon fiber body work!

I obtained three quotes and the quote from Dencer Body Shop was the most reasonable. I had several…read morescratches in my driver's passenger door and one was deep enough to have a ding in it. Not only did Dencer Body Shop do a great job but they also fixed the small ding and didn't charge me extra for it. I dropped the car off on a Monday morning and I picked it up the next afternoon. Very happy with the service provided and I would certainly use their services again.

Friendly service. Did a good job on my vehicle, although it took them over three weeks to have a…read morewindow made for it.

Let me by starting i never thought this would happen …read more.... we have used this place more than once over the years ...... and have witnessed his good work buttttttttt Long story short ...... This place has had my truck for over 2 and a half years .. and it was excuse after excuse after excuse. From we are waiting on parts to saying kid stole the parts to my truck to whatever he could say . No matter how pissed i got or threatened he just blew it off . And then got my truck back with air lights on and check engine and a "new" battery ....... My driver door doesnt close right Do not go to this place ! Please avoid at all cost

I am truly so confused by all the 5 star reviews for this place. Working with Integrity Plus has…read morebeen the most baffling, frustrating, and disappointing experience I've ever had with a business. Please don't make the same mistake I did--take your vehicle literally ANYWHERE ELSE for repair. I was in an accident (for which I was not at fault) in late July, 2023. I went and got an estimate at Integrity Plus on July 27, 2023. I chose them because they're very close to where I live and they were a Nationwide On Your Side Repair Network partner, so all the work would be guaranteed for the lifetime of the vehicle. I dropped my car off to them for work to begin on August 8, 2023. I was told that it should be done in 2-3 weeks. I got my vehicle back today: December 19, 2023. That's close to 5 months later. I lost track of the number of times we were "promised," "guaranteed," or "assured" that my van would be finished and back in my possession "by the end of the week" somewhere after the 10th time. There was always a different excuse, ranging from "we're waiting on a part to come in" to "the part came in wrong" to "we're understaffed," and then a promise that it would be done on a certain day, and inevitably, that day would come and go without a word from them. The official estimate wasn't even submitted to my insurance until a month and a half after my vehicle was dropped off to them. There were times when they just wouldn't return my calls, so I had to call Nationwide to intervene or send my husband over to see what was going on in person (he's far less of a pushover than I am). Even after Nationwide transferred responsibility of payment for my rental vehicle to the shop, it was still radio silence. I received a call two Fridays ago saying that all that was left was for my car to be detailed, and it would be ready either that evening or on Monday. Another week went by before they were apparently able to "get to the detailing," which I'm confident either never happened or is simply the worst detailing job I've ever seen--my van is dirtier on the inside now than it was when I dropped it off, and considering I have a toddler, that's really saying something. I decided not to make a fuss about that, because I just wanted my van back, but I took pictures of the interior as it was when I picked it up and have included them with this review. When I went to drop off my rental vehicle, the rental company mentioned that they've had significant problems with getting Integrity Plus to pay them in the past, and it apparently happens quite often due to the insane amount of time they take to repair vehicles. They said I'd have been better off choosing ANY other shop in the area, and I believe that's true. I anticipate that we'll probably have more problems getting them to pay that balance before all is said and done. The exterior repair work is good--meets expectations, at least. But it's nothing that should have taken almost 5 months to complete. The one and only positive about this whole experience was interacting with Glenda, their front desk/administrative person. She was so kind and understanding, even when I was at my most frustrated, and she tried to advocate for me to the best of her ability. On our first meeting when I went to get an estimate, the owner, JR, spent a frankly bizarre amount of time talking about the name "Integrity Plus," how it was inspired by God, and how he's a man of his word. He has proven over the past five months that all of that is a farce. I am typically an extremely compassionate and patient person, but even a saint's patience would be tested by all the lies, broken promises, and lack of communication from this shop. They should really be ashamed to call themselves "Integrity Plus," as the name is nothing but irony when compared to the service I received. Even if the staffing issues and supply wait times are true, they are clearly taking on more business than they can handle and failing in their communication with their customers.

The Detail Boys did a great job cleaning my dirty old car. It looks better than it has in years…read more The price was fair and well worth it.

Great service honestly, the man is very wholesome and honest he picked the phone up right away and…read moreexplained everything to me. Customer service was great overall, the service requested was an interior detail and he did amazing!! The Service overall that I gotten I would ask for again. The value of this was very reasonable, definitely coming back!!