I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

As an update, neither faucet is now leaking. Apparently, I did not need the $2,000 of repairs…read morequoted. Rather, taking them apart and putting them pack together was enough to fix the issues. Additionally in response to the company's comment, Lucas's attitude was an issue. Please see my review. I felt very u comfortable by the end.

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.

STAY AWAY! I…read morecontacted Absotemp because my air conditioner broke -- right before a heat wave. I was told that there was a service charge of $90 and was given a 4 hour window. Matt, apparently the owner of the company, came a few minutes after the end of that window, a couple minutes after 4:00 p.m. (BTW, he smelled of pot.) When he got here, he asked what the problem was & I explained that the air conditioner wasn't working. He immediatey went to the furnace. I told him I wasn't having trouble with the furnace, it was the air conditioner. He then proceeded to tell me that they are connected, my furnace is old and inefficient, and possibly dangerous. He spent a lot of time looking at it and taking pictures. He then got a phone call and was gone for about 15 minutes. He came back and continued explaining to me about the different kinds of furnaces. I reminded him that I called him about the air conditioner. He asked what kind of thermostat I had and then he finally went to look at the air conditioner. He said that was old as well (both were probably original and from the 1970s), but he couldn't figure out when. He called someone about tracing the model, but they couldn't do it either. He then came back into the house & said he'd go into his truck and write up an estimate. An hour and a half later, I went outside to see if he was still here. All of his prices were really high. And again, it was AIR CONDITIONING repair that I contacted him about. After he asked if I had any questions, I said, "I asked you to come out because of the air conditioning. Can you do anything about it?" He huffed and went outside. He came back in after a couple minutes and said that it was the motor fan and "There's nothing I can do about, it Sweetie." :O (That was the second time he called me that!) When I asked if he had any suggestions, he said "Stay in the basement." It was not said with humor. He then asked for a check ("or an ACH") -- AND HE DIDN'T DO ANYTHING except waste nearly 4 hours of my time. I had 3 other companies come out after that. Not a single one charged for an estimate, they didn't take ridiculous amounts of time, and they didn't try to oversell me. Needless to say, I chose a different company.

Really a wonderful company. They are very informative and reasonable and do great work truly…read moreblessed to have had experience with Absotemp Climate Control Inc.. Five star

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

I've found so much rigged together shit in my house with their sticker on it. And they also dumped…read moremy geo thermal into the drain field and almost caused it to fail. Do not use this company.

Excellent service and quality. Very nice technician Billy who went above and beyond to diagnose 80…read moreyo electrical system.

By not ripping off seniors and if something isn't done correctly then to correct the problem…read moreinstead of causing 3 additional problems that is unbearable to live with! The system they put in shakes floor and is so loud and comes on every 30 seconds that makes living in the home unbearable.

I contacted Comfort Zone on Saturday, November 1, because my furnace was not heating my home to the…read moretemperature set on the thermostat. Frank came to my home to assess the issue, and I was charged $309 due to weekend service surcharges. I have a newborn baby at home, so being without heat was not an option. Before Frank left, the furnace appeared to be working, but the same issue returned later that day. I contacted the company again on Sunday and was instructed to reset the furnace and told a technician would return Monday. The reset did not fix the problem, and I never received any follow-up calls or service afterward. As a result, I had to hire a separate company to resolve the issue. I later requested a refund but was only issued a partial credit for a humidifier pad. My furnace was never properly repaired, and the lack of follow-up or accountability after I had already reached out multiple times is completely unacceptable. I expect a full refund for the incomplete service and poor communication.

Called Steve's Waterworks Plumbing in Waterford, MI to have a washer & dryer moved from basement to…read moreupstairs. What should have been a relatively easy, 1 day, project, "as the technician/estimator said", turned out to have many, "careless issues". Tried to discuss these issues with a manager, but you can imagine how that went. I would not recommend using this company!

The guy showed up I'll give him that. honestly he tried to do the least amount of work thinking…read morethat the young lady at the house wouldn't know any better! Jokes on you we had you come back to do the job the correct way and you still couldn't full fill the needs of the family! Should have waited for the actual professionals at Universal Plumbing!