Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

Hired this crew to fix some metal fence posts that were coming up out of the ground. The price was…read morevery fair and they did a good job!

Per Cook County Public Records, Custom Built Fence has been involved in a civil suit, with a Karen…read moreT (I am redacting the last name, but it matches the owner's name on the certified letter I was sent) listed as a representative of the business. Edit: to be clear, I am stating this as to why I believe the "Karen T." who contacted me through Yelp (who has no reviews but has posted oodles of photos to this business) is not a random stranger, and is, in fact, associated with the business. This means business employees contacting me after I asked they not. I'm not going to be snarky and point out that all the conversations between Jan and I were posted via screenshot, by me. Including Karen's unredacted email. I posted about my experience and added the facts so others may judge for themselves. I included unedited screen shots, Jan commented with edited copy/paste data. Use that to determine what you will. End edit. I am being contacted, again, after I requested they leave me alone. To Jan, Karen, and Custom Built Fence - I request that any further communication be through your lawyer (as stated in the letter). I refuse to allow you to intimidate me, and maybe you'd have been able to offer a reasonable fence repair estimate (under $23k) if you weren't wasting $7 to send me a certified letter threatening to sue me. Or maybe not.

Misha was wonderful from start to finish. He is kind and courteous and a pleasure to work with…read more He repaired and stained our old deck. He took great care, was conscientious and did a great job for a fair price. I will be recommending him to friends for any type of job. Thank you M&I Independence! I look forward to working with you again.

Michal was prompt arriving when he said he would which unfortunately is not often the case with…read moremany contractors. I was impressed with the care he brought to the job site. He placed plastic over his work area and cleaned up upon leaving. Price was competitive. I had a small job but I will definitely use him again.

I worked with Bart for installation of kitchen cabinets for a dry bar, it was a great experience…read moreand would definitely recommend his services!

From the owner: Custom woodwork, home theater projects, carpentry, and more. We can make an old deck look like new…read moreagain, or if you are dreaming of a deck or pavilion, we can help! I specialize in Carpentry and woodworking.

This company refused to complete our three 3d renderings because we were so disappointed, shocked,…read moreand had safety concerns about the first rendering. Kristen, the wife of the owner, became belligerent, threatening us with a lawsuit if we reviewed them. They have only done one rendering, refusing to comply with a signed contract to complete the next two that are in the contract. They also refuse to reimburse any of the $699 we paid, even though they refuse to complete what was agreed upon in the signed contract. The BBB took this complaint, but as this company has done with the other complaints, they refuse to respond. I would stay clear of this company. The first rendering did not have proper posts that would even support the deck we wanted built. It looked like a kid did the rendering and they said it was because it was the first one. Well, I expected the first one to knock us off our feet since it was $699 and that it would only need a few tweaks. Instead it raised red flags. They should have been embarrassed to send it to us. Also, need to mention that Kristen inflates the price unjustifiably. Also wanted to note that it is not illegal to write a review of a company.

I have to question the positive reviews of Decked Out Builders LLC and here is why:…read more First, reviews are very short with at most a few sentences, there is no detail. Second, reviews are brimming over with superlatives like "very responsive", "amazing company", "could not be happier", "transforming our old deck into a masterpiece!", "They pride themselves in QUALITY work and it shows!" (notice the exclamation points for grandiosity). The "reviews" are a bit too positive to reflect the real world. NOTE that "could not be happier" vernacular was used in 2 reviews - Brian W. Oct 5, 2022 (San Francisco ? ? ?), and Jennifer B May 22, 2022 - which is pretty suspicious, perhaps written by Kristen Miller Bull Valley IL. Third, statements totally contradict my experience, like "Kristen and Tony were very responsive in answering all of our questions" where my experience was the exact opposite. "The entire process was smooth", while our reality was opposite because it was like pulling teeth with Kristen, "Incredibly helpful in making design choices", which is the real world means very high-priced add-ons that empty your wallet. Fourth, the "rah, rah" statements like "Don't hesitate and call Decked Out Builders for your next home project." which are over the top. and once again, use of the same vernacular by another "review" which said "Don't hesitate to call them!" Jennifer B who used the same vernacular as Mike R. NOTE: Through use of repetitive comments it appears that Brian W, Jennifer B, and Mike R are likely all the same person, or written by one. A scam has been presented to Yelp by one person impersonating others for the purpose of pumping up the reviews. Even if it occurred on 3 different accounts the writing was by one person. No company gets all positive reviews because that doesn't reflect society.

Last year I contacted every company advertising deck refinishing in all the NW suburban area home…read moreshoppers and mailers. One quoted an outrageous price, two quoted half the figure, and two promised to come out for a quote and never showed up. All had a number of poor reviews of their work on line. I held off getting the work done. This spring I contacted Pro Coat. Dave Marion quoted a fair price for the job, and warned me that he couldn't guarantee the old botched finish could be completely removed. He said his crew would test a small area and only if they could satisfactorily clean it, would they do my entire deck. His men arrived within the time frame Dave had estimated, the test cleaning worked perfectly, and within the day my deck was stripped, brightened and looking like new. A few days later Pro Coat was back and the deck was stained in an afternoon. Great care was taken to cover the side of the house next to the deck so no over-spray could get on the siding or brickwork. The yard was left immaculately clean. Alfredo did a great job of evenly and thoroughly applying the new stain to the inside and outside of the deck, despite the surrounding hedge making it difficult. My deck now looks like new, and the results were far better than I thought could possibly be achieved. Any future work I need will be done by Pro Coat, and I wouldn't hesitate to recommend their services to anyone.

Can't say enough good things about Dave and his team. Dave came out to personally inspect the deck,…read moresize and condition and his team visited at least 3x to remove and replace a handful of rotting planks, color match our existing color to what they'd apply and then power wash and seal it. He spent time with me on a call explaining the two types of sealant and left me feeling far more informed about the work they were doing than anyone else who's previously done similar work. They moved all the furniture on and off for us and made it a smooth and easy process. Would highly recommend and will use them again when the deck requires re-sealing. Wish all home contractors were as easy going, responsible and timely. Thanks Dave!

Great experience with DeckDelta! We were contacted immediately upon logging project via Yelp. A…read moredetailed quote was provided the same day based on photos we submitted. The job entailed securing loose deck boards, replacing a cracked deck board, and staining the deck. All repairs were made as requested. The replacement deck board looks great. We are very pleased with the stained deck. Work was completed quickly, working around the rainy weather. We appreciated the communication of arrival time windows prior to each day of work. We would highly recommend DeckDelta for deck repair and staining and would hire them again.

Deck Delta did a great job on our deck to repair and stain it! Highly recommend them if you need…read morehelp with any deck issue!

I worked with Corey to replace my wooden deck that had seen better days. He came over to take…read moremeasurements, talk about what I wanted, and within the day gave me options to consider. Seeing both material samples as well as previous projects was super helpful in my decision making process, and I really appreciate Corey's quick response time and friendly demeanor. Daniel and Merrick who did the work were immaculate professionals. They worked quickly and cleanly, and they kept me informed of the progress along the way. I would highly recommend this team if you want a good deck built to last

We love our backyard now. Corey and Tom are the absolute best. Corey called me back immediately to…read morediscuss our project and came by in a very timely manner to take measurements and give us a quote. We had a very large project we were doing and Corey was very accommodating to work around our other contractors. The crew was great, respectful and clean. We had a deck with a pergola built by Corey and Tom. We are so very happy with our deck and pergola. You should look no further. Thank you Corey and Tom

Mike did an excellent job repairing our 6' wood fence and gate. His price was very reasonable and…read moreMike not only did a super competent job but cleaned up the job site and left our yard in better shape than when he started! I really couldn't be more pleased!

Mike worked on our deck and fence for repairing woods, power wash, and stain. He works fast and is…read morevery professional and good at his work. His price quote is very reasonable and his response is very quick. I am very satisfied with this project and highly recommend him. I would like to contact him again when I need home repairs. Thank you, Mike!

Platinum decking built our deck 4 years ago and we love it. We needed some service and Jeremy was…read moreable to get Corey out to take care of our issue. It's a Saturday at Noon and he was on time and kept us in the loop. Corey went above and beyond to make sure that we were satisfied. I highly recommend them for the quality and now for the follow up.

I had a wonderful experience from sales Bronz Gissler to the builder Armando. I had a new deck in…read more6 days as promised. I couldn't be happier with Platinum and definitely will recommend . They were fast efficient and cleaned up everyday after working.