This review is for Oscar at check in…read more Best customer service ever. Had some issues because app wouldn't let us check in 24 hours in advance. Spent 2 hours on the phone with customer service to no avail. Oscar fixed it in 10 minutes. Thank you Oscar!!!

We flew on Aug 15 from Maui to SNA. As of today we have not got 2 bags. We keep calling and they…read morekeep saying we are trying to get them to you. Lousy service. No one wants to take responsibility of following up.

I had to call 855-5103-558 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

My experience started with a phone +18556689025 call because I couldn't make a same-night…read morereservation via the app after midnight. Logical. The woman that answered the phone (wish I knew her name) was friendly and helpful. She made the reservation gave me a hint about finding the location (it's tucked away) and efficiently checked us in when we arrived. We booked a two bedroom, which was very convenient and allowed this tired traveling family some solid rest. The property is showing some signs of aging for sure and the remote for the TV in the second bedroom was missing but it was clean, quiet, and comfortable. The nice lady shared that there is free breakfast available but we missed it due to all the good sleep we were getting.

I needed assistance and decided to call this business at +1 855924 (O134) phonenumber The response…read moretime was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

THE WORST AIRLINES YOU THI K YOUR SELLING CHEAP TICKETS THEN…read moreCHARGE 75$ for a carry on So in reality your ticket is over 100$ They think they are slick but they screw you over price wise What really got me was the staff asking us to open the shades on the plane during take off then again landing They stated the reason for this is to alert them if WE the passengers see anything on the ground that's dangerous YOU HAVE GOT TO BE KIDDING ME !!!!!!! So now I'm paying to save lives???? Lastly to talk to an agent for modifications you get charged 30$ just for the assistance they provided!! This has to be illegal The worst schemes and staff this airline is so ghetto how are they even operating I'm disgusted

I had to call 855-5103-558 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I strongly advise not to fly with Norse Atlantic Airways due to unacceptable service and…read morecommunication following a severe disruption. During our trip, we logged in to upgrade our checked baggage only to discover our flight had been canceled, due to fuel costs. We received zero email or text notifications. Stranded mid-trip, we were forced to rebook new flights with another airline of our pocket. We filed a reimbursement report, and while they promised a payout, it has been nearly a month with no funds. When we followed up, we were promised three business days someone will get back to us, it has now been two weeks of total silence. With no direct customer service line available, the airline leaves customers completely in the dark. Avoid this airline at all costs!

1st flight Phx to NYC delayed... due to missing flight attendant = almost missed transfer... like…read morethe doors were closing. 2nd flight NYC to Phx delayed... due to overbooked flights = missed tranfer. A familiar solitary "sorry" This has been my experience with AA for my last 3 times choosing them. American Airlines is unorganized, careless and "sorry".

Rerouted my flight to LAX from SNA. Told to book my own uber to get where I needed and then send…read morein a request for refund. Sent it in twice, called thrice, they won't help you. Basically got robbed, and they don't care. Never flying AA again and will tell all of my friends not to forever as well.

A really interesting, mixed experience with Avelo, and it almost seems pointless to review them now…read morethat they left the West Coast. I will try to mix this review as both the company as a whole, and the Burbank location, as I had a much better experience with the location in Arcata, CA. Firstly, the price. Man oh man, there is absolutely no better price for an airline ticket that I have experienced since. I believe I had a $15 round-trip ticket from Burbank to McKinleyville and back once. That alone would give them a 5 star, no questions asked. And if I had reviewed them directly after my first few flights, this would be 5 stars. Let me get to the negatives, and circle back to the positives. My main concern was my most-recent visit to the Burbank location, and obviously the last one I will ever do because they closed (I even had a ticket to use that they cancelled on my with no warning but that's a separate issue). Active-duty military get two free checked bags. At the time I was active-duty, and this wasn't my first time using my military ID with them, and the other few times went off without any hitch whatsoever. But this time, the lady at the checked bag area said that my ID said an incorrect birthday. To her credit, the DOB is printed in black, and it overlays the black and white photo of me on it, so it's hard to see. She confused the 5 in "1995" for a 6, and said that my ID is invalid. I told her if she looked harder it is obviously a 5, but she accused me of essentially having confirmation bias and only seeing a 5 because I want there to be a 5. It's a government issued ID I was using for years to that point to get onto literal military bases. She then said I had to pay for my luggage. The problem with that is she is essentially accusing me of having a fake ID, military no-less. That's a federal crime, so if she truly believed that, she should have called the police. But instead it was just grounds for not wanting to give me a bag check. The ironic part of the "confirmation bias" is funny because she would ask a coworker and instead of saying, "what number do you think this is?" She would instead ask "This looks like a 6, right?" What coworker would say anything other than yes? After asking to see someone higher up (probably the only time I have ever done that in my life actually), one eventually came and saw me, told me my ID was good, gave me a checked bag, and just recommended I asked to military to issue me a new ID with a more clear 5. They never did because it was obviously a 5 and that would count as wasting time. I was worried the entire trip about the checked bags for the plane ride home, but it went off literally without a hitch. I guess that happens when people can tell the difference between a 5 and a 6. My last point that I want to bring up is that I had one more round-trip planned with them, but the cleared out of the West Coast way earlier than they said they would. That meant they gave me a flight credit of roughly $100 for an airline I could never use again. It took me many back-and-forths with the customer support team to finally get that money back not as a credit, but they eventually did it. So mainly, this airline was mostly pretty good, but gave me one very sour experience where they implied that I was some criminal, but not only criminal enough to not give something they said they would. That experience was a one star, most of the experiences are in the 4-5 star range, but the dishonest early closing brings them down to a 3, which I would argue should be a 2 but like I said, I got a $15 round trip once. That is amazing!

Paid additional $5 for flex to be able to cancel flight, day of tried to cancel the app wouldn't…read moreallow me too it kept spinning, I tried calling couldn't get through, no one answered. Got through a few days later and they were rude and said it was too late. Was on a flight previously that had to make an emergency landing at Bradley because if landing gear issues the customer service rep Akemia is very rude should pick a different job

I had to call 855-5103-558 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I needed assistance and decided to call this business at 18883472286. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally

I had to call 855-5103-558 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 855-5103-558 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

booking is easy, changing flight on the other hand is a major hassel..you do not get credit for…read morebooking cheaper flight, they time out, trying to pick sames seats as original they wanted to charge more and for checked bag as well..cancel no credit for seats or bags!

Do not use this airline. If they have any sort of delay and you cancel your flight. They do not…read morerefund you the full refund and they use a third party company who will charge $25-$75 to process your refund that you have to pay them. Very rude and not helpful. There is no real compensation for the inconvenience. No vouchers offered for their delay. This is like the new Spirit airline. Terrible terrible terrible customer service I can't imagine they will be in business for long So disappointed

This review is about my First Class experience on Delta Air Lines from Los Angeles to New Orleans…read moreand back. Domestic First Class is no comparison to International. No lounge service unless you have a certain credit card, but I don't fly domestic enough to make it worth it. I paid more to experience better service; get on and off the plane first; larger, roomier seats in the front cabin; and meals, snacks, and drinks included. I did obtain good service. The breakfasts did not rock my world however. The quiche was pretty good. The yogurt that was served on both flights was flavorless, and I don't like thick, flavorless food in general. No fault of Delta, but I had to endure the same family to and from New Orleans. The parents were traveling with two small, obstreperous children. It wasn't enjoyable. The entire family was not seated together on either flight, but both boys wanted to be seated with mom, which made for an active flight to say the least.

First of all, I want to begin this review by stating that this review is going to be about Delta…read moreAirlines Domestic First Class. I know a lot of people have a lot of complaints about Delta Airlines. But, you have to keep everything in perspective with all domestic carriers. They're all pretty much the same. They all try to do a good job. But, sometimes problems arise. Hopefully that won't happen to you. Personally, I've never had any real issues with Delta Airlines First Class. Sure, sometimes the flights are a bit delayed, but they've never been massively delayed or anything like that. That's a good thing. In terms of service, I really recommend that you fly First Class on Delta Airlines. Sure, it's not anything near International First Class. That's a completely different ball game. But, flying domestic first class really gives you a bit of an advantage. First of all, you get to board the plane first. Meaning, you're allowed to get to your seat, put your bag away, and sit back and relax while all the other passengers struggle to find their seat and a place to put their carry-on luggage. In terms of what they offer for food and drink, it's all complementary. Is it great food? No, not really. It's pretty much what can be expected. But, it is a step above economy class, and certainly you don't have to pay for it. This is the same with their drink menu. Anything you want to drink, alcohol included, they provide to you for free. Plus, you do get a considerably larger seat than the ones they offer in economy class. Overall, as with all flights, you just have to be prepared to accept what's going to happen. Certainly, we all want the best experience possible. And, for the most part, Delta Airlines has never let me down. But, you have to be willing to roll with the punches. The best way to do that, I believe, is to fly Delta First Class. It really takes a lot of the edge off the trip, and makes the whole flying experience a whole lot better.