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    JT Oishi Cafe

    2.8 (4 reviews)

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    3 months ago

    Excellent food, top notch service! Everything we ordered was huge portions and so good! Will make a trip back!

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    9 months ago

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    4 years ago

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    4 years ago

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    Ask the Community - JT Oishi Cafe

    Oishii Japanese Sushi & Sake

    Oishii Japanese Sushi & Sake

    4.4
    (42 reviews)
    46.3 mi

    The food was fantastic. The atmosphere very classy. Definitely will return. The service was great.read more

    We placed a pickup order through Toast at 5:54 PM with a promised pickup time of 6:30 PM…read more We arrived at 6:35 PM and were told the order wasn't ready. When I asked when it would be ready, the hostess said she didn't know and asked us to wait in the lobby or in our car. We waited with our young children until about 7:05 PM before asking for another update. Instead of providing an estimated wait time or apologizing, the hostess immediately told me that there were a lot of orders ahead of ours and that I needed to understand they were busy. I had approached politely and was simply trying to find out when we could expect our food. When I became frustrated, she said she was "just the hostess" and that she and the server were only trying to help by asking what was in our order. I completely understand that restaurants get busy and delays happen. What was unacceptable was the lack of communication and the dismissive customer service. No one could tell us whether our food would be ready in five minutes or another hour. Because we were traveling and had young children with us, we couldn't continue waiting indefinitely. We ultimately requested a refund and left without our food after waiting more than 30 minutes past the scheduled pickup time. Delays are understandable. Poor communication and treating customers as though they're unreasonable for asking for an update are not. I hope the restaurant improves both its pickup process and how it communicates with customers when orders are running behind.

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    Staff ready to serve you
    Staff ready to serve you
    Lobster Bomb, Caterpillar Roll, Black Dragon Roll
    Lobster Bomb, Caterpillar Roll, Black Dragon Roll
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    JT Oishi Cafe - japanese - Updated August 2026

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