Professional, responsive, and spent time explaining exactly what they were going to do to ensure we were aligned.

JT Services answered the call for our washing machine within minutes, and had the opportunity to fix our gasket seal within 36 hours. You look at DIY videos online and it makes you question the pricing of the job at hand, but Vitalii with JT Services did a super thorough job and was worth the fair fee. Highly recommended. read more

Purchased a new dishwasher but Home Depot wouldn't install it. Hired JT Services. He was on time. Polite. Quick. Pretty painless overall. Thank you!! read more

AHS hired a different company to install a new furnace (Lenox)after my motor stopped working on my previous one. Everyday for a month afterwards there existed a terrible sleep-disturbing knocking sound. They sent the original installers to assess the problem. I was told the knocking was due to expansion of the air ducts and there wasn't anything they could do. I didn't have this sound with my original furnace. After much persistence, AHS finally sent Sash from JT services to investigate the problem. Sash and his boss (who he called on the phone) finally figured out that the above screw was erroneously placed in the motor blower; once removed, the knocking noises disappeared!! I am so pleased that they were able to fix the issue. read more

JT Services Inc - Expert Appliance & HVAC Repair - Erroneous screw in my Lenox blower. - Heating & Air Conditioning/HVAC Near Me - Lake Zurich, Illinois

Same day service. Repair man was friendly and helpful providing useful information. Very honest. Definitely would recommend.

JT Services is amazing! From the first phone call to the fast service and fair cost, everything exceeded expectations. Our technician, Vitali, was kind, courteous, and extremely knowledgeable. He quickly diagnosed the issue, fixed it efficiently, and even took the time to explain details about our dishwasher and share helpful tips. Exceptional customer service paired with true technical expertise is rare -- and JT Services delivered both. They've earned a loyal customer. read more

Big fan of JT Services and Eugene. Pre-appointment communication is fast and accurate, and scheduling is easy. Always on time, and extraordinarily thorough explanation of everything that was done or needs doing. Most of all Eugene is honest and trustworthy and gives you all the info (including upfront costs) so you can make a decision without a ton of pressure. I've used them for dishwasher problem diagnosis/repair as well air conditioner annual service. Just great all around. Highly recommended. read more

We have HSA home warranty on the house we bought a year ago. They assigned JT Services to come and fix an issue with our refrigerator. I had an appointment within days-and Vadym was our technician. He was polite, punctual and even put booties on to walk through my house. He identified, and showed me what was wrong-he ordered the parts and he was back within 10 days (because there was a holiday) replaced all the parts and was again punctual and so nice! Our refrigerator is working perfectly now! I even had to reschedule one of my service calls-and was rescheduled for the very next day. I highly recommend JT Services for all your heating, cooling and appliance repair! read more

Eugene and JT services have been taking care of our HVAC maintenance and repair for two years now. They helped us in an emergency furnace repair last winter, and continue to keep our HVAC running to this day. Eugene is an honest and knowledgeable tradesman and is always great at explaining the work being done and giving us options to choose from. Highly recommend this business. read more

My 27 year old GE Profile microwave stopped working. JT came out.....knew exactly the problem, ordered a part and installed 2 weeks later... IT'S STILL ALIVE! So very professional and exremely knowledgeable! I HIGHLY recommend for any of your appliance issues! read more

Microwave repair was done by Willam Diagnosed the problem. Ordered parts for repair. Completed the repair in just a few days. He's very professional very knowledgeable. Great service. read more

JT services responded to my request quickly and made it out the same day. The technician took the time to show us what the problem was with our washer and explain the repair procedures. The office called us first thing the next day with a repair quote. Their prices were reasonable and the customer service and expertise were outstanding. read more

I had a new Bosch dishwasher that needed to be reinstalled after a botched installation by the Home Depot-recommended installer who couldn't get the unit flush with the adjacent cabinets and crimped the drain hose trying to jam it in place. I read the reviews on JT Services and gave them a try. Eugene was very professional and knew exactly what to do. He moved the electrical conduit into the drywall to get it out of the way and drilled new holes in the sink cabinet so the new drain hose and the water supply line were routed lower and out of the way of the dishwasher body. The unit is now installed flush with the adjacent cabinets and working properly. He only charged me the very modest standard installation fee (not for all the extra work) since I was a new customer and local. I will definitely use JT again should the need arise. read more

Great service. This guys know what they are doing. Always on time always a success. A +++++

We bought our new house last year and had JT services replace our HVAC system. Eugene and his colleague were super friendly and knowledgable, taking their time to remove the old system and install the new. He took the time to explain the Nest system in detail as well, and really did all the work for us, so all i had to do was turn on my AC and enjoy my new home. Can't go wrong with this one! Highly recommend. The value compared to other quotes we received was unmatched as well. Thank you! read more

Great job. Prompt knowledgeable service with a smile! Reasonable prices with explanation for the service! Thank you JT Services.

Having a home owner's warranty you're never quite sure, who you may get. I'm always thrilled when I'm told it is JT Services, because of the quality of their work. They just completed a complete install of my ac and furnace and as usually excellent work. Explained everything to me and made sure that I was completing aware of all my warranty options. Great job once again by JT Services and would highly recommend them. read more

Needed refrigerator service for fridge stopped working. The technican came, pulled the fridge out, scratched my floor, suggested that unit was not working , because not enough air circulation to cool. Didn't check if there was Freon leak( what I think the issue might have been). Bottom line I ended up with my floor scratched and back to square one-fridge not cooling enough. I would never call this company again. Would suggest you do the same. read more

I was skeptical when our home warranty company recently scheduled JT Services to come out and fix our central air-- the same repair company that also fixed our washing machine. In the past when we needed air conditioner service, we hired an air conditioner-only repair company. I was worried we wouldn't get a proper diagnosis, but I was totally wrong! These guys were amazing, and our technician fixed our issue in 20 minutes and went on his way. If you remember that really hot 90 degree weather we had in May, our air worked for a day and then all of a sudden it wasn't really cooling after that. It's an old unit, so we thought it might be at the end of it's life. We really wanted to go through our warranty company, especially since we were convinced we might need a new unit. We learned that several other neighbors in our area also had their air go out. Apparently everyone in the area needed air service, because no one was expecting 90 degree temps in May. We learned that all repair companies were slammed. We had to wait for an entire week! We purchased two of those giant floor fans and suffered. Our kids hated us (more than the usual) that week. We probably should have purchased a temporary unit, but we knew we wouldn't need it again. We figured this would be a good character-building moment for our kids...and us. It just plain sucked. We didn't learn anything, BTW. When our repairman did come out, he arrived on time (wearing a mask) and went straight to our unit outside. He diagnosed the issue (we just needed a freon refill), and he was gone. And...we have air! Oh, and we learned that our unit is in great condition still. Woot! *Pretty sure our kids still hate us ;-) read more

JT Services was assigned by AHS warranty to inspect and repair our gas home heat system. From the time of contact until service was performed and completed took less than 3 hours...remarkable. Very professional and replaced worn out thermo coupler asap. Would definitely use them again. read more

Eugene did a fantastic job with our humidifier. The company that we have been using for 20 years didn't even suggest the solution connecting the humidifier to our Nest thermostat. It works perfect! I would highly recommend JT Services. read more

Fixed our Samsung refrigerator. Typical ice maker board in the Samsung. Excellent work. Professional and timely. I felt he was honest when explaining the problem and what it would take to fix. Office staff very courteous when scheduling appointments. Reasonably priced. 5 stars all the way. read more

I called them because my wash machine was not spinning during the spin cycle. I told the gentleman I believe that either the belt went bad or it was the coupling. But it also could've been the transmission. He said well let's take a look and we'll see. To make a long story short it was the coupling. He replaced it and it seem to work just fine afterwards. He did not end the service right there. He made sure that everything was working properly, by having me put in a load of laundry in to make sure it would agitate and spin properly. But then it unfortunately it started to give us a rubber burning smell. He took the time to explain that it could be because of the oil on the new coupling. The smell Did fade a little bit. He explained a lot of things in detail to me but I won't bore you with that. All in all, I definitely recommend TJ services out of round Lake Beach Illinois. The technician was Very prompt,courteous and definitely cared about the service he gave. read more

This company, at least if you are using a home warranty, performs shoddy work. I had to call them out 3 times within a year for the same issue with my gas furnace. I am currently sitting in my COLD house, after the apparently "fixed" my furnace on 11/30/23. It seems their work only lasts about 45 days, at least for home warranties. They know that the home warranty only has a 30 day recall period and after that, you have to pay for another service call for them to come out, so they seem to make sure that their work only last just slightly outside that time period. This is not a spam review, it is a true review. I just got off the call with them this morning about 9:07 am. I have overpaid them for the issue I am having, more than I would have paid if I would have just paid outside of the warranty. I apparently spoke with the owner of the company, a lady, who stated she was the owner, and she did not care that I was freezing my butt off in sub-zero temps. I would never recommend them to anyone. read more

Amazing!!! 10 stars if I could. We were scheduled in a timely matter. Gene was prompt and very courteous. His communication and the communication between him, the office, and us was perfect in every way. When he arrived he was professional and explained everything he needed to do. Lucky for us he stocked our part and was able to fix our AC on a hot and humid day quickly. Truly great service and experience! Highly recommended!!!!! read more

Efficient and reliable service. We were initially connected by our home warranty and this company proved themselves to be top notch! They redid our entire HVAC system and worked a full 12+ hour day getting the job done. We will definitely use this company again for our HVAC maintenance and appliance repair needs. Don't hesitate to call them! read more

Great service. We received 2 other quotes which were incorrect and expensive. This technician was in and out in 30 mins and had the AC working and cooling down the house in no time for an inexpensive, long term fix. Replaced the capacitor, removed some freon and problem solved. I would recommend this company to anyone! Thanks JT Service read more

Best service provider for everything that breaks in your house. We've used them for our refrigerator, dryer, washing machine and most recently replacing our air conditioner. Their prices are considerably less than other companies and will tell you honestly when it's just a better decision to buy new. Very friendly customer service and they go out of their way to see you quickly. read more

I love JT Services. I had a installed microwave below my cabinet that had just turned 5 years old. They came out and looked at it, plus more. For $60 they pulled it apart, tried new parts and spent much time trying to fix it, but in the end the part that was bad was a major component that would need to replaced. In turn, they estimated the fix and recommended that the cost would not be worth it and stated I should purchase another microwave (and not thru them). I did so. After purchase, I contacted them to install the new product. At first the technician was suspect that it would not fit. I assured him it would. He didn't balk... he just worked hard to do the best he could to make sure he could fit it. And indeed, it did. Afterward he took the old microwave and boxed it for us to take to recycle as well as cleaned up any "mess" he made. I will call JT Services again. BTW - on both calls Eugene was my technician. Excellent rating from me. read more

Had a problem with my dishwasher. They answered my post quickly and were able to schedule me within a day. The technician showed up on time and was very courteous and informative, answered all of my questions. He was able to correct the problem on the spot. The fee was reasonable. I'm very satisfied and will definitely call them again. read more

Very professional! Prompt service! Knowledgable! Fair pricing! What more could you ask for... Excellent! read more

I highly recommend JT Services. The tech that came to look at my fridge was very informative and explained everything in detail that my fridge needed in repairs. I was very happy with there service. read more

What a professional and dynamic experience! 3 issues at separate properties; all diagnosed within hours, parts on order and I have no doubt the installations will be completed as quick as possible. Polite, organized and beyond knowledgeable and kind. Not just anyone can do appliance repair just because they say they can! JT Services does exactly what they say they will do! I would highly recommend JT Services to anyone looking for Appliance service (I had 2 dryers and 1 washer with issues). So pleased I located Julia at JT Services. Use them You won't be sorry you do!!' read more

Excellent service and always on point when it comes to diagnosing and repairing the numerous breakdowns. We have worked with JT Services for many years on the rental property porfolio. Always fair, always knowledgible and always reliable. read more