I have been to this location several times on a personal visit and have absolutely nothing but…read morepositive things to share. I'm greeted every time. Employees ask if they can help me find anything. They're helpful and informative. I also work with a local little league. This business has been nothing short of generous with sponsorship and donations. They were always extremely professional with me and my fellow board members. Roberto and Cristoph went above and beyond! They deserve a 10/10 in customer service. I will be back on behalf of our league and for my family's musical interests.

i posted a review about GC back in Mar 2023... I will freely admit that at the time, until i got a…read moremanager involved customer service was not stellar... that being said, i recently purchased a Fender Telecaster Ultra II. The experience of purchasing (traded some guitar + cash) was excellent. The only issue I had was with the quality of the instrument. To Fender: Do better! After i couldn't deal with the persistent string buzz and the guitar constantly out of tune... I went back 5 days later with the intent of returning and/or exchanging. That experience was also awesome. Ethan helped me out and was very understanding. His first response was to offer to ship me a new in 2 days... I asked about in stock items and he indicated he had another one in the store, still in the factory carton. So i asked to check that one out... it was worse than the one i bought. I asked if i could have the store tech look at my purchased instrument. He introduced me... can't remember his name. He was rather dismissive regarding my issue but made some simple adjustments while i was there.. I took it home and it pretty much the same... I'm now at a point where i'm ready to chuck it all, still mulling it over but i wanted to give a shout out to CG for its much improved customer service.... Shout out to Ethan!

Very nice phone staff...internet says they buy piano rolls [I have some from estate sale] for…read moreplayer-pianos, but they don't anymore. Just sold their total roll inventory to local customer...no market anymore. Very helpful about solutions.

Beautiful pianos in here for purchase, and you have the opportunity to try them out…read more I'm here today for my granddaughter's piano recital, in a room set up for approximately 50-75 people. The staff are very welcoming, and I love tat they provide a space for up and coming pianists to show their skills.

I recently stopped here with my son for a quick instrument repair and the staff member who helped…read moreus was nice and accommodating. The issue was stuck mouthpiece, and he fixed it pretty quick and didn't charge us for it. Despite being a small shop, the store has an impressive selection of instruments and is noticeably clean and well organized compared to other music stores we've visited. They also offer music lessons, rentals, and more, so I definitely recommend checking them out for any of your musical needs.

Rented a cello for my son for his school's music class from Kline and I have to say they have such…read moregreat customer service! The shop is full of instruments! All kinds! And plenty of them! .. they sell and rent .. we rented and it was so easy. You let them know what you need and they bring it out.. helps you inspect everything and give you a contract to sign. The rented price is decent and it goes towards the full price of the instrument if uou decide to buy it after. Highly recommend if you need to purchase or rent.

Now retired I want to learn to play guitar. I went to Skip's Music in Sac and was pleasantly…read moregreeted by Alex at the front. I walked around for a while just astounded and a little intimidated by their s. Alex assisted me and retrieved a Yamaha FSX800C from the warehouse that I wanted to see. He set it up adjusted it and tuned it. No pressure just super helpful. I purchased that guitar from Alex and plan to go back for future supplies and possibly lessons. Skip's is Great store, Super service, good fair and competitive prices not to mention a large stock of guitars and other stringed instruments. I highly recommend Skips.

My son is learning drums from Alex. He's been great, and has been able to teach my son so much in…read morejust a few lessons.

Brian was incredibly knowledgeable about guitars. He did an excellent job fixing a loose screw on a…read morevintage Carl Thompson bass and performed the works on a very unique moog guitar for my friend. My friend is thrilled with the work Brian did and we will for sure see him again if we ever need anything else. Trustworthy and efficient. Thanks Brian!

I took my Gibson Les Paul in for a new bone nut replacement. Messaged him the next day requesting…read moreto go with his suggestion of going with TUSQ XL. He said no problem and we agreed on it. Two weeks later when expected to picked up he says he doesnt have the nut and still needs to order it. Sure, I wait another week. Picked up my guitar to see very poor workmanship. The nut slot heights are not only not cut to my specifications that I requested. G string was cut too way too low compared to rest. But also the new nut has gaps all over the place and does not sit full bearing within the slot. It's a combination of maybe not cleaning out any existing glue or not filing the seat level. He said I was giving him anxiety by my expectations of good workmanship. In response I said im going to call this work order a loss, im swallowing the loss of ~$170 and i'll take my business elsewhere. It is not right if he is accepting this nut as the best he has to offer as workmanship and not fixing what is to be expected. Photos attached.

Kevin is a wonderful piano teacher. My kids have been taking lessons from Kevin since kindergarten…read moreand now in HS. I like that Kevin is firm but not mean. Definitely great for parents if you want an stress-free experience. You do have to do your part at home if you want to progress but he doesn't expect perfection (neither do I!)

He is a very nice person I would recommend him even tho I don't play the piano very much anymore…read morealso seems like a very nice person to help you learn the piano

Teacher Liz at Music Yard has been wonderful for my daughter's piano lessons. She does such a great…read morejob building confidence while helping her learn and improve each week. Liz is patient, encouraging, and keeps my daughter motivated and on track with her progress. What we appreciate most is how she also helps guide us as parents so we know how to support our daughter's practice and learning at home. It really feels like she's invested in her success. We're very grateful for Teacher Liz and the positive learning environment she creates. Highly recommend her for anyone looking for a supportive and skilled piano teacher!

Poor customer service. I took an instrument to them to be repaired, called them 6 weeks later and…read morethey did not know where my instrument was. Megan said they would call me back. I called them back later that day and the next day, the manager did not bother to get on the phone with me but was relaying messages to Megan on the phone. They assured me they would be calling me back. The next day. I received a text message letting me know it would be six more weeks and the manager would update me. I had yet to talk to a manager or receive an apology. I texted back that it was unacceptable since they already had it 6 weeks and they lost it. They said they would try to get it done as soon as possible. Two weeks later I was informed the manager would be picking up the instrument and would contact me. A week later Gabe contacted me and was very apologetic for the situation. This was the first apology that I had received. Gabe is the reason this review got one star. He went above and beyond to apologize, communicate and called me more than once. I did get the instrument back. However, when I went to go pick it up, Megan acted like she did not want to help me or recognize that I was in the store. I paid over $300 to have the instrument fixed and my daughter informed me not all the pads were replaced. Very disappointed in this music store and the customer service received. I will be using a different music store in the future

We love School of Rock Carmichael! The staff there are so friendly, welcoming, and knowledgeable…read more Sierra is my daughter's vocal coach, and she rocks! The performance category seems pricy, but for what you get out of it for your kiddo it's totally worth it. Great selection of musical abilities to choose from!

My daughter loves singing and has been bugging us to let her come to School of Rock. We finally…read morecame last night for a trial lesson and I'm really excited that we did. The inside has such a cool relaxed music studio vibe, I think I spent most of the time walking around and checking everything out from the different rooms to all of the awesome artwork on the walls. I even love their giant wall where all the kids sign and doodle on it! When we arrived, one of the owners welcomed us and gave us a tour. I love that they have glass doors so you can see other students practicing everything from drums, to bass, to singing! As much as you'd think all of the noise could be a bit much, I actually found it relaxing and liked hearing all the different instruments. My daughter's singing coach (Cale) was very patient and kind and she left even more excited to join than when we arrived. When we left, the receptionist gave us a flyer with the pricing and class options for my daughter's age - I thought it was a bit steep at first, but it includes 8 classes a month - 2 a week - 1 one on one session for 30 minutes and 1 group lesson for an hour and a half. Everyone there was so nice and you can tell the coaches/teachers love their job and what they can offer to these kids! The coaches offer everything from bass, guitar, drum, singing, and even keyboard/piano. They also offer summer camps, workshops and they even have the kids put on concerts! We will definitely be joining soon and I can't wait to see where School of Rock takes my daughter's confidence! Check them out!