I have been taking my dog here for YEARS! Service was great the first 3-4 years. The past couple…read moreof years the wait time is getting longer & longer. So, make sure you have lots of time designated for your pets visit. Staff seems apathetic which is why I never see the same person twice anymore. Sad that I'm having to move on.

I would not recommend this animal hospital to anyone. On March 11, 2026, I brought my cat Georgia…read morein for an emergency visit. My cat Georgia was experiencing an upper respiratory infection. We met with Dr. Laura Mackey for less than five minutes. During that time, Dr. Mackey explained to me that Georgia needed to have some teeth pulled from her lower jaw because, according to Dr. Mackey, that was the cause of the upper respiratory issue. I was not convinced, but Dr. Mackey was the supposed professional. I asked Dr. Mackey if we should do some X-rays; she replied absolutely not. I've seen this before, and I'm sure that I'm 90% right. She went on to say that if, after the teeth are removed and my cat is still experiencing any issues, she can take a second look and then decide if an X-ray would be necessary. Dr. Mackey was also unsure how many teeth would need to be pulled and wouldn't know until she operated. New Hope Animal Hospital charged me $298.72 for the five-minute consultation and then an additional $852.86 for the operation on 3/17/26. After the operation, Dr. Mackey's assistant came to see me with my cat Georgia, and she explained to me that Dr. Mackey wanted me to know that the fluid running from my cat's eye might not clear up; that's just how it might be from now on. I thought that to be odd, because that was one of the issues we were trying to correct. Long story short, six weeks went by and my cat's condition worsened a lot. I brought Georgia back in, and this time we saw Dr. Regan Gulledge. Dr Gulledge explained that because my cat was suffering from an upper respiratory infection, removing her lower teeth would do nothing to correct the problem, but Dr. Mackey didn't know that because she didn't do an X-ray. What Dr. Mackey should have known, in my opinion, was that a tooth issue on the lower jaw was not connected to an upper respiratory issue. It's either she knew that and went ahead with the teeth removal anyhow, or, again in my opinion, she's completely incompetent. Either way, in my opinion, she should not be a veterinarian making these kinds of decisions. Dr. Gulledge then suggested an X-ray after she explained what might be going on. As it turned out, my cat had been suffering from a tumor growing in her nasal passage. Dr. Gulledge told me that my cat had two weeks to two months to live. So Dr. Mackey removed four teeth from a cat that had less than two months to live, and now my cat not only has a tumor in her head but also has a difficult time eating because Dr. Mackey thought it wise to remove her teeth without the need for an X-ray. Dr. Gulledge sold me a bottle of Orbax for $98.15 (Chewy has it for $55.64 for the same size bottle of 20 ml). Dr. Gulledge charged me $508.12 total for the visit on top of what I had already paid for the previous two visits. I spent $1,659.70 at New Hope Animal Hospital just to learn that my poor cat had maybe two months to live, and she now has a difficult time eating thanks to Dr. Mackey. I protested over $852 of the charges with my credit card company and won the dispute. I also took my cat to a VCA animal hospital that has accreditation; New Hope does not. The VCA hospital confirmed to me that removing my cat's teeth had nothing to do with an upper respiratory issue. Upper respiratory and lower respiratory are not connected. I lost over six weeks of fighting the tumor with medications thanks to the inaccurate information and procedure performed by Dr. Mackey at New Hope Animal Hospital. Almost four months later, my cat is still alive, eating the best she can and hanging out with our other pets, but it's a day-to-day thing; she won't be around for much longer. I wrote this review so that others are informed of my experience and can make an educated decision for themselves.

What an amazing veterinarian. Very knowledgeable. Very patient and answering questions and take the…read moretime to explain them until I understood. Took great care of my two large dogs.

the kindness can't be matched by any other vet ....prices are non comparable and the time they take…read morewith each person can't be matched... thank you all for a great experience....I finally found a wonderful vet for my babies I can't say thank you Enough...

Dr. Towles is the best vet is the US. No doubt about that…read more Takes in many, many strays. Feeds them, loves them, then adopts them out. This is a great, reasonably priced office. The Vet is an angel. The staff is tops. Can't go wrong here folks. This is a place where they love animals.

Dr. Towels is wonderful. She went above and beyond, late in the day, to help our dog. She is…read moreextremely knowledgeable and I love how outspoken she is. We will absolutely be back.

We love Paulding Animal Clinic! They take such good care of our fur babies! There rates a…read morereasonable and they will get you in as soon as possible, sometimes same day. They have good communication about appointments and follow up to appointments. They are nice to send birthday messages and reminders for/about the babies. If you're in Dallas, definitely use them!

Excellent service and the doctor was courteous and knowledgeable. The staff was also very helpfulread more

Dr Poteet is the best around. She takes care of all three of our babies. She is so patient and…read morekind. We just love her, and that's saying a lot! She is extremely knowledgeable about a lot of things when it comes to our babies. She suggested we do a DNA test and went ahead and did it for us and it was so informative. I've never even heard of that . We are so happy that she comes to our house it makes it so much easier for us. We will be with her for a very long time. I wish I could give her 100 stars!

She really care for her clients and their humans. She was punctual and well stocked with supplies…read moreon her visits. I have an old boxer with some health issues. The Doc. was concerned enough to follow up with me about the boxers' recovery.

At first we were very happy. Dr Alexander is very sweet. But the clinic got busier and the fees…read morewent up. Which is understandable but when the staff got overextended they started saying they were short staffed and under paid we just decided to move on.

Dr. Blair & co are amazing people. I (thankfully!) haven't needed an emergency where I've needed to…read morecall on them, but every other reason I've needed them? They have absolutely been incredibly kind, easy to understand, and all three of my pets love them.

Where have a tech appointment or a visit with one of the vets you never feel rushed. Very caring…read moreand compassionate team. Who wants to provide the best care for my pets. My dogs have been coming here for over tens years.

We are almost always dissappointed with the way our dog leaves after boarding. He's not only…read morehighly stressed when we pick him up he smells bad as if he was allowed to soak in urine this time. I wish they would do more in this space. The doctors seem well trained and caring and that has been a good experience.

Absolutely great place. I won't go though if Dr Ricky's not there. You did a marvelous job saving…read moremy dog's leg after being hit by a car and after 3 months you can't even tell that he had to put a pin in there to keep the bone together. Really great work. Great surgeon

I have been trusting East Paulding Animal Hospital for the care of my many puppers for over 10…read moreyears now. They are always caring, professional, helpful, and compassionate in the tough times. There is no better place to trust your furbabies to!