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    Julian Automotive

    1.0 (1 review)

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    15 years ago

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    Cameron Park Automotive - Cameron Park automotive.

    Cameron Park Automotive

    (82 reviews)

    It was one of those weeks where you're like, "Anything else God?" Because you feel like you just…read morecan't take anything else going wrong. On Sunday, my 18-year-old Lhasa went to bed and then woke up at midnight with a tummy ache. By Tuesday morning, Otis was gone. Otis died of acute kidney failure at Goldorado Animal Hospital. He had just received a clean bill of health at Airport Pet Clinic in late March. I felt totally blind-sided. On Wednesday, I took Otis to Caring Pet Crematory in Sacramento. Both the hospital and this place were very kind, which meant a lot because I am new to the area. On Thursday, my car wouldn't start. The battery was fried. John was out of town on a work trip so I asked my neighbor for a jump start so I could get to O'Reilly's for a battery. I was shocked how expensive batteries were post-pandemic. Then I was given a list of mechanics to call to install it. I didn't know if they would do it or how much they would charge. Fortunately, Cameron Park Auto was first on my list. At first Debbie couldn't help me so I just went into auto pilot mode. You know, don't take it personally, don't burst into tears, just say thank you, hang up and go down the list. I was leaving a voicemail with another mechanic when Debbie called me back. Debbie said she talked with the mechanic and they found a way to help me. Later, Debbie told me she sensed something was wrong and knew I needed help. I bought the battery at O'Reilly's but before I could drive over to CPA, my car wouldn't start. O'Reilly's has jumper cables so I told Debbie I'll be over as soon as my car started. Debbie said, "Hold on." Next thing I know, Josh brought out a better battery and John installed it at O'Reilly's. I couldn't believe it! I don't know what Debbie said but it was so nice to feel like when your world is coming undone that there are nice people out there who care. After I got my car running, I drove over to CPA and thanked Debbie in person. I wanted her to know I REALLY appreciated her kindness. So, if you're looking for stellar humans - like Debbie, Josh, & John - they are out there! Thank you again!

    I am new to this area and hoped Cameron Park Automotive could be my "go to" place when auto work…read morewas outside of my capability (tool)/ equipment), or I lacked the time to perform the work myself. By trade, I am a licensed FAA Airframe/Powerplant mechanic. I researched and brought my 03 Tacoma to the shop for an Air Condition service and front end alignment. YES, 2003 truck w/ 111K miles. Rebecca was professional and knowledgeable with my request. Front end alignment (was completed by Big O) across the parking lot and A/C service w/ Cameron Park Automotive. Short version - A/C service could not be completed because of a bad connector, preventing power to compressor. Cool and understandable. I was advised work could be done for $1,200, but no guarantee the air conditioning issue would be resolved. I declined, and advised I would just come in to pay for the services that were performed. The BIG problem was when I got home and popped the hood, I noticed the low and the high pressure servicing caps missing. I KNOW these caps were installed in their appropriate locations before I brought the truck for service. I immediately called Rebecca, only to be told that it was on me (customer), that the tech said he never removed. I challenged this response only to be told that even though the A/C system was inspected, the missing caps were not identified as missing and therefore my fault because they had no reason to remove. I knew that in order to inspect and view the system for the area I had brought the truck in for, they would have worked on the area of these caps and should have noticed if they were missing and noted it if that was the case. Again, as mentioned earlier, I KNOW these caps were NOT missing prior to my bringing in the truck for service. Mind you, the invoice I received from them for the work completed also has no note of any parts missing. However, Rebecca volunteered to replace w/ kit to match. I drove back to the shop to get the missing caps resolved, and when the tech started to install the new caps they were providing, he then noticed the ORIGINAL caps sitting slightly hidden on the truck's wiper dam. YES, the caps had obviously been removed during service and placed there by whichever tech had worked on my truck and never installed back! The same caps that I was told were "never removed"! As an aviation tech of over 44 years, I could not help thinking: domestic/intl flight over water or mountains @ 35,000 ft and your mechanic fails to tells you that engine parts are missing even after inspecting; and after landing, the response you hear is that your aircraft came in that way so we didn't see the need to install the missing parts because our tech is honest because he said he didn't remove these parts; therefore not necessary to write up, inform, or take any other action! NOT ACCEPTABLE! I had no argument w/ expense or outcome and paid in full - no questions. I am aggravated that I was basically told I was in the wrong and a liar, and that the tech had been the honest one! No apology! FOR SURE I WILL NEVER RETURN and do not appreciate the dishonesty and complacency I experienced.

    Julian Automotive - smog_check_stations - Updated September 2026

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