Overall: great personable service and technical work…read more Through their website, I sent an email request for an estimate on a triple transmission fluid flush. Mike called me the next day with an estimate. I had concerns that their procedure deviates from the Technical Service Bulletin that I pulled for the car's specific issue, but he thoroughly addressed these concerns professionally. I decided to go with ASU and called the next week to book and appointment for the following day. They took care of it and Mike answered post-procedure questions. He showed me where the location in-line filter, which was in a hard to access space, and a sample of the drained fluid. Now my minivan is driving great and the transmission shifting smoothly. His Office Manager, I think his wife, was great too and took a request from me for an estimate for work on another car.

Easy process, great communications with Chris. Nice local independent business. Will be back.read more

Called the shop first to see if they could do a smog and an oil change and the Zack provided a time…read moreestimate of the service. Once I got there I was greeted by Zack as well. I was provided with an estimate and in less than in hour the work was completed. Definitely great service and appreciated the friendly environment. I will definitely will be back again. Thank you!

These guys are great! Go in for a smog check and can also get oil changed. I asked if they did tune…read moreups and they said they can look over your vehicle and let you know if there is anything else that needs done. They let me know about a few things that need to be addressed with my Audi and referred me to Decann's European Auto who did a great job in fixing my car. Thanks, Fast Freddy's.

Back again to smog check one of our cars. We keep coming back because ...it is super easy to make…read morean appointment online (with an appointment the work is done accurately and quickly within 20 minutes); the technicians are down to earth; the waiting room is clean and comfortable (they have AC and free wifi); and the quality of work is great. It cost ~$81 before applying a $20 coupon. I paid $61. The coupon is on their website and like it or not you need to print it out to redeem it. Print as in real paper and ink. Once you become a customer, they will snail mail you coupons which currently are $20 off.

Great service by Nico P.! Highly recommend Smog King La Borgata for your next smog test.read more

It was one of those weeks where you're like, "Anything else God?" Because you feel like you just…read morecan't take anything else going wrong. On Sunday, my 18-year-old Lhasa went to bed and then woke up at midnight with a tummy ache. By Tuesday morning, Otis was gone. Otis died of acute kidney failure at Goldorado Animal Hospital. He had just received a clean bill of health at Airport Pet Clinic in late March. I felt totally blind-sided. On Wednesday, I took Otis to Caring Pet Crematory in Sacramento. Both the hospital and this place were very kind, which meant a lot because I am new to the area. On Thursday, my car wouldn't start. The battery was fried. John was out of town on a work trip so I asked my neighbor for a jump start so I could get to O'Reilly's for a battery. I was shocked how expensive batteries were post-pandemic. Then I was given a list of mechanics to call to install it. I didn't know if they would do it or how much they would charge. Fortunately, Cameron Park Auto was first on my list. At first Debbie couldn't help me so I just went into auto pilot mode. You know, don't take it personally, don't burst into tears, just say thank you, hang up and go down the list. I was leaving a voicemail with another mechanic when Debbie called me back. Debbie said she talked with the mechanic and they found a way to help me. Later, Debbie told me she sensed something was wrong and knew I needed help. I bought the battery at O'Reilly's but before I could drive over to CPA, my car wouldn't start. O'Reilly's has jumper cables so I told Debbie I'll be over as soon as my car started. Debbie said, "Hold on." Next thing I know, Josh brought out a better battery and John installed it at O'Reilly's. I couldn't believe it! I don't know what Debbie said but it was so nice to feel like when your world is coming undone that there are nice people out there who care. After I got my car running, I drove over to CPA and thanked Debbie in person. I wanted her to know I REALLY appreciated her kindness. So, if you're looking for stellar humans - like Debbie, Josh, & John - they are out there! Thank you again!

I am new to this area and hoped Cameron Park Automotive could be my "go to" place when auto work…read morewas outside of my capability (tool)/ equipment), or I lacked the time to perform the work myself. By trade, I am a licensed FAA Airframe/Powerplant mechanic. I researched and brought my 03 Tacoma to the shop for an Air Condition service and front end alignment. YES, 2003 truck w/ 111K miles. Rebecca was professional and knowledgeable with my request. Front end alignment (was completed by Big O) across the parking lot and A/C service w/ Cameron Park Automotive. Short version - A/C service could not be completed because of a bad connector, preventing power to compressor. Cool and understandable. I was advised work could be done for $1,200, but no guarantee the air conditioning issue would be resolved. I declined, and advised I would just come in to pay for the services that were performed. The BIG problem was when I got home and popped the hood, I noticed the low and the high pressure servicing caps missing. I KNOW these caps were installed in their appropriate locations before I brought the truck for service. I immediately called Rebecca, only to be told that it was on me (customer), that the tech said he never removed. I challenged this response only to be told that even though the A/C system was inspected, the missing caps were not identified as missing and therefore my fault because they had no reason to remove. I knew that in order to inspect and view the system for the area I had brought the truck in for, they would have worked on the area of these caps and should have noticed if they were missing and noted it if that was the case. Again, as mentioned earlier, I KNOW these caps were NOT missing prior to my bringing in the truck for service. Mind you, the invoice I received from them for the work completed also has no note of any parts missing. However, Rebecca volunteered to replace w/ kit to match. I drove back to the shop to get the missing caps resolved, and when the tech started to install the new caps they were providing, he then noticed the ORIGINAL caps sitting slightly hidden on the truck's wiper dam. YES, the caps had obviously been removed during service and placed there by whichever tech had worked on my truck and never installed back! The same caps that I was told were "never removed"! As an aviation tech of over 44 years, I could not help thinking: domestic/intl flight over water or mountains @ 35,000 ft and your mechanic fails to tells you that engine parts are missing even after inspecting; and after landing, the response you hear is that your aircraft came in that way so we didn't see the need to install the missing parts because our tech is honest because he said he didn't remove these parts; therefore not necessary to write up, inform, or take any other action! NOT ACCEPTABLE! I had no argument w/ expense or outcome and paid in full - no questions. I am aggravated that I was basically told I was in the wrong and a liar, and that the tech had been the honest one! No apology! FOR SURE I WILL NEVER RETURN and do not appreciate the dishonesty and complacency I experienced.

This shop is overwhelmingly honest. There have now been a couple instances where the mechanics…read morecalled me and informed me of something small that occurred during a repair (for example once they accidentally snapped a plastic piece on my car that I already knew was cracked and in no way affected my car's performance; honestly I probably wouldn't have even noticed if they hadn't said something to me). They always have let me know of these things as soon as humanly possible, even pausing a repair to let me know before continuing. This shows me if I can trust them with the small imperceptible details, I can trust them with larger things as well. Love to see this sort of transparency at a mechanic. Prices are reasonable too

Took my infinity to get the transmission changed. Two weeks later, transmission started to give…read moreproblems. Had to replace it for and extra 6k. Oh.. had to go to a different shop. Never go back to Ponderosa.

I recently had repeat issues with my vehicle, took it in for repair, not only did they fix the…read moreissues under warranty they went above and beyond with diagnosis and the repair itself. I was not without a car for too long and the service has always been fantastic. Thanks guys. She drives beautifully

Autotech performed excellent smog services for us recently on our Tundra. Their pricing structure…read moreis also very good. I highly recommend them!

When we first moved to Folsom, I dreaded having to find a new mechanic…read more Shannon Family Auto has been a trustworthy, honest, efficient, and consistent auto shop for my Honda Civic. I've been a loyal customer since 2021 and I know I'm in solid hands!

I brought my truck back to address the poor brake job and discussed my concerns with the team. They…read moreexplained the issue that had occurred with their equipment and made sure the problem was properly corrected. They also offered to refund the cost of the brake light repair, since it had been billed considerably higher than the original estimate. In addition, they offered to look into options for reducing the cost of repairing the front camera on my Pilot, which is something I am still considering. Based on their response and willingness to make things right, I'm inclined to chalk up my first visit to Shannon Automotive as an unfortunate misstep that they worked diligently to rectify. I appreciate their effort to address my concerns and would consider bringing my Honda vehicles here for service in the future.

Our truck was having issues and my boyfriend and I we were trying to find a good place to take to…read moreget it fixed we looked up some places and found this place they had some really good reviews and went with them to do the repairs. I am very happy with there service and the repair the truck is running great since we took it and got it fixed. I was really happy with them I took my car in to get a oil change here as well. They do offer drop offs and pick ups if you can't make it during business hours. They prices are fair. I talked to Sierra. Rachel, and Michelle on the phone and they are all super nice very friendly. They really do care about the job and customer service. It's nice to know I will get great service every time I come here and not like other places trying to rip you off. Happy to say I found a place I can take the truck and the car to get worked on.

Non only did they not return necessary parts the didn't put car back together the was when it came…read morein. I've now been getting the run-a-round from the desk person Hector. I asked to have the new owner call me to discuss and they don't want to do that I know the previous owner for at least 30years. When a shop doesn't do the expected work you pay for and tells the customer fu*k-off. That's a poorly managed business

We have had a lot of work done on an old car for about 8 years now. This is an excellent place to…read moreget the repairs for our old Mini-Cooper. I highly recommend Decann's European! Sue S

My 2020 cooper needed brakes replaced, I got a quote of over $2000 at the actually cooper…read moredealership. I've been getting tired of how much they're charging for services and just didn't have the funds for that. I looked at Yelp and thank goodness I did! I looked through Decann reviews to ensure they actually have worked on Coopers and did see a good review about one. I called and got an appointment pretty fast for more than 50% less than what cooper dealership was going to charge, and bonus I'm helping a local family business instead of giant corp. win win! No complaints of their service at all. Would go again. Side note they are open only Monday-Thursdays.

STAY AWAY. Tried to get me for 350.00 in repairs for new exhaust manifold. Turns out it was fine,…read moreanother honest shop was 95.00 to fix exhaust leak. Then they have the nerve to refuse refund of 42.50 for the bad diagnosis.