I took my wife's CRV in because it started making two different noises in a short period of time…read more Dave diagnosed the problems right away, gave me a quote and got to work. We were fortunate enough to go out of town for a couple days while the work was being done, it was waiting for us on Monday. Dave and everyone at the shop are great, been taking my vehicles there for years. Always a fair price for work well done.

April, 2026, our 2016 300 GLC MBZ alerted for low coolant level. I added about a quart of water to…read morecontinue its use, but scheduled an appointment with TrueCare to diagnose the underlying cause of coolant loss. The upper radiator hose turned out to be the cause. TrueCare replaced it, alleviating our worries for 2 trips to SoCal and one to Reno(from the Sierra foothills). Then a short trip to our local grocery store turned out to be disastrous. When starting the car for the trip back home, it warned to "Check Coolant Level". By the time the car reached our neighborhood, the Temperature indicator had climbed to the red zone, and the warning changed to flashing red "Turn Off Engine!" When it cooled, I checked under the hood to learn that the previously replaced upper radiator hose had come completely off the radiator connector. I contacted Dave, and made arrangements to have it towed to TrueCare. I informed Dave about the hose, and he ordered a replacement. The hose that had been installed had failed, and was defective. This wasn't an aftermarket part, but an OEM from Mercedes. The good news in all of this, is that Dave stands behind all his work with a 2 year warranty. The replacement was done for NO CHARGE!! The lesson here, is that any part can fail, even a new OEM from Mercedes. When a business stands behind their work with this kind of service, it speaks volumes about their integrity. There's good reason why most every review gives Dave's TrueCare 5 star reviews. They've earned it, along with the trust and confidence his customers give him. Thank you, Dave, for always providing the best and most reliable service we know we'll receive when we trust you with the care of our vehicles!!

It was one of those weeks where you're like, "Anything else God?" Because you feel like you just…read morecan't take anything else going wrong. On Sunday, my 18-year-old Lhasa went to bed and then woke up at midnight with a tummy ache. By Tuesday morning, Otis was gone. Otis died of acute kidney failure at Goldorado Animal Hospital. He had just received a clean bill of health at Airport Pet Clinic in late March. I felt totally blind-sided. On Wednesday, I took Otis to Caring Pet Crematory in Sacramento. Both the hospital and this place were very kind, which meant a lot because I am new to the area. On Thursday, my car wouldn't start. The battery was fried. John was out of town on a work trip so I asked my neighbor for a jump start so I could get to O'Reilly's for a battery. I was shocked how expensive batteries were post-pandemic. Then I was given a list of mechanics to call to install it. I didn't know if they would do it or how much they would charge. Fortunately, Cameron Park Auto was first on my list. At first Debbie couldn't help me so I just went into auto pilot mode. You know, don't take it personally, don't burst into tears, just say thank you, hang up and go down the list. I was leaving a voicemail with another mechanic when Debbie called me back. Debbie said she talked with the mechanic and they found a way to help me. Later, Debbie told me she sensed something was wrong and knew I needed help. I bought the battery at O'Reilly's but before I could drive over to CPA, my car wouldn't start. O'Reilly's has jumper cables so I told Debbie I'll be over as soon as my car started. Debbie said, "Hold on." Next thing I know, Josh brought out a better battery and John installed it at O'Reilly's. I couldn't believe it! I don't know what Debbie said but it was so nice to feel like when your world is coming undone that there are nice people out there who care. After I got my car running, I drove over to CPA and thanked Debbie in person. I wanted her to know I REALLY appreciated her kindness. So, if you're looking for stellar humans - like Debbie, Josh, & John - they are out there! Thank you again!

Nice people, but the last few times I've brought cars here they first couldn't find my car's…read moreproblem on two tries, then the second (now last) time they couldn't even get my car in to be inspected, let alone repaired. I called Monday the moment they opened. Set up to drop my car off Wednesday, and I did so as the first customer. By Thursday afternoon they had not even taken my car into the bay. I'm glad they're so busy they don't need me as a customer.

Called and informed them that my radiator began leaking on my 1992 Silverado and scheduled my…read moreappointment for Monday May 4th. The estimate showed a charge of $59 to inspect and determine cause of the leak. They didn't charge me for the inspection because when they lifted the hood the found the problem. My radiator was replaced and I received my vehicle in the early afternoon of May 5th 2026. I've been taking my vehicles to this establishment since we moved here in 2022. its Nice to know that there are people you can trust to do the right thing at a reasonable cost. Thank you very Much!

Thank you for working on my car. Job was done on time. Staff is friendly and easy to work with.read more

This shop is overwhelmingly honest. There have now been a couple instances where the mechanics…read morecalled me and informed me of something small that occurred during a repair (for example once they accidentally snapped a plastic piece on my car that I already knew was cracked and in no way affected my car's performance; honestly I probably wouldn't have even noticed if they hadn't said something to me). They always have let me know of these things as soon as humanly possible, even pausing a repair to let me know before continuing. This shows me if I can trust them with the small imperceptible details, I can trust them with larger things as well. Love to see this sort of transparency at a mechanic. Prices are reasonable too

Took my infinity to get the transmission changed. Two weeks later, transmission started to give…read moreproblems. Had to replace it for and extra 6k. Oh.. had to go to a different shop. Never go back to Ponderosa.

My wife's daily driver is a black 2016 Cadillac CTS-V with a 650 HP supercharged Corvette LT4…read moremotor. We call it VADER because looking at it from the front looks like Darth Vader's helmet. We love this car. It was recently at the dealership for a new thermostat. While there, the techs discovered that we had a small nail in the right rear Michelin Pilot Sport Cup tire, and they offered to sell us a new tire for $450. I was visiting Big O to get a new set of tire pressure sensors in my new to me 2017 Ford Focus Rallye Sport, and I mentioned the situation to Noah. He looked it up and informed me that the tires, which I bought from him, were still under warranty, and that Big O would either repair or replace the tire for free. I called Noah at 1:30 on a Saturday afternoon to see about making an appointment. His response was that I could come down to the shop and he would handle it right now. No appointment, Saturday afternoon, and he made it happen. The job was done in just a few minutes. This is an excellent shop with top flight technicians who know what they're doing, and they are car lovers. Noah is the man. You can trust him with all your auto service needs. Two thumbs up!

please stay away from this big o tires and the one in midtown Sacramento I believe Roseville also…read more this man right here is in charge he is a district manager for these stores and they hired him knowing these charges. I'm not apologizing for this I truly believed I. This company until I seen this I have 5 little girls there's no way this is acceptable. To allow this man to work around kids is unacceptable. You can read., more in detail of his charge online and know exactly what he did

Great shop in Cameron Park Jason is a suspension guru ,he can dial in you car to perfection. Took…read moremy miata to 3 different shops Jason got it done where the others failed . If I need work done I'm going here. Thanks guys.

Yesterday my car developed a sudden issue that had to be repaired quickly before I could resume my…read moredrive home. I was near the Cambridge Rd. exit in Cameron Park and was able to pull into Night Drop Motorsports. It looked like a very popular repair shop so I didn't have much hope for them being able to help me in a hurry, but they surprised me in many wonderful positive ways, therefore I am doing this review. They were sympathetic to my predicament and took the car in right away. They fixed the problem in no time, and did a great job. Everyone was super nice and courteous, and the waiting area and restrooms were very clean. In terms of the cost, they were not greedy by any means. I am grateful to them and would choose this repair shop again without any hesitation.

The mechanics at Shannon Automotive did an awesome pre-purchase car inspection for me. Thanks again.read more

When we first moved to Folsom, I dreaded having to find a new mechanic…read more Shannon Family Auto has been a trustworthy, honest, efficient, and consistent auto shop for my Honda Civic. I've been a loyal customer since 2021 and I know I'm in solid hands!

Best customer service and mechanics you can find that know Mercedes like no one else. They will…read moretake care of you and provide honest advice you can trust (unlike other places, no names mentioned) - highly recommend!

I absolutely recommend this business... We have used them…read morefor years. Always happy with their attitude -attention to detail- and go out of there way to explain what is needed... They let me know what they see Even if they do not perform that type of work (tires) and told me some places to go...