I first came to Coleman Vision in 2006 for LASIK surgery, and it turned out to be one of the best…read moreinvestments I've ever made. My vision was terrible, but the day after my procedure, I was already seeing better than 20/20. After about 15 years, my vision began to decline again. I remembered that they offered a future enhancement if needed, so I returned in 2024. Fortunately, I was a good candidate for the PRK procedure. Just like before, the staff was incredibly friendly, informative, thorough and walked me through every step of the process, from what to expect during recovery to the results I could anticipate. For the second procedure, I had to space out each eye, but I'm thrilled to have my sharp vision back. Both of my parents and several friends have also had LASIK at Coleman, and everyone has had a fantastic experience. I would absolutely recommend Coleman Vision to anyone considering LASIK, they are 5 stars in every aspect!

I called the office to find out if the Doctor does diabetic eye exams. They don't. But the…read morereceptionist was kind enough to HIGHLY recommend another place that does do diabetic eye exams, and she gave me the phone number. In a day and age when everyone is SO busy and customer service is pretty much a thing of the past, Dr. Coleman's office and receptionist is wonderful.

Dr. Melendez was knowledgeable during my consultation. Unfortunately, the office staff and billing…read moreteam need better training. They submitted a bill to my insurance for the "free" consultation, even though no billable treatment or eye care services were provided. I had planned to schedule a $16,000 procedure with this practice. However, after repeatedly trying to resolve the erroneous charge, they finally agreed to waive it--only to continue sending me bills for the free consultation. If they cannot manage something as simple as honoring a free consultation, I cannot trust them with a $16,000 procedure. As a result, they have lost a patient.

Had cataract surgery a few years ago with Dr Melendez. They will not be the most affordable, but…read morethe expertise and most up to date equipment will give you the best outcome you can get in ABQ. Also, the sedation is much better experience than the other eye surgery facilities

I recommend Dr. Sanchez and Southwest Eyecare with no reservations…read more From my initial consultation for cataract surgery through post-op checkups, I had full confidence in this practice. Dr. Sanchez thoroughly explained my diagnosis, walked me through the surgical procedure step by step, and answered every question with patience and clarity. The surgery results exceeded my expectations. Not only has my vision improved dramatically (I not longer need corrective eyeglasses), but the entire experience was handled with professionalism, expertise, and care. Dr. Sanchez combines exceptional surgical skill with compassion. Additionally, the staff at Southwest Eyecare are professional, and knowledgable. If you are looking for a highly skilled eye surgeon for your cataract surgery, and a medical practice to care for your vision, I wholeheartedly recommend Dr. Sanchez and Southwest Eyecare.

A horrible experience. My mother needed surgery, and they made her visit her primary care physician…read morethree times just to obtain a clinical note; each time she went, they told her that the document she had brought was not the correct one--even after she had provided her complete medical history. I consider the level of professionalism displayed by these individuals to be mediocre.

Dr. Melendez has been treating me for several years. Recently, he performed lens replacement on…read moreboth eyes (cataracts) with better than anticipated results. His surgical and patient interaction skills are over the top. My friends at the golf course are amazed (as am I) that I can now see a golf ball 280 yards from the tee box without the need for prescription glasses. I can recommend him as an ophthalmologist without hesitation.

Surgery was successful, but I was not informed that I would no longer have reading vision without…read morepaying for a more expensive lens (reading vision had never been a problem for me) until 3 weeks after surgery when I commented that I was waiting to be able to read with my right eye. When I learned this after the fact and expressed my frustration that it was unfair that I was not properly informed prior to my surgery, the attending doctor apologized, not for their poor care, but because it is unfair to have cataracts in your 40's. She kept touching my leg during our convo, too, which made me very uncomfortable. But don't worry, she assured me I can have the surgery all over again to correct my issue or I can just use reading glasses for the rest of my life for my singular bum eye. The unfettered gall. Will not return, would not recommend.

PCLI was a very good experience from start to finish for my cataract surgeries…read more Welcoming warm front office staff, technicians and Doctors. Highly recommend!

It's been a couple years since my last appointment here. I had a change in insurance and when I…read morebooked the appointment over a month ago I mentioned on the phone that it would be through Medicaid. I made sure before calling on the site for the vision coverage that they were covered. On there it clearly has them listed. Anyways I got the appointment scheduled. When I arrived on time today I was told that they don't accept the medic aid vision insurance. I'm very disappointed that they did not inform me of this when I set up the appointment nor prior to the appointment. It was very unprofessional. I don't appreciate my time and gas being wasted like that. I definitely will not be returning after that experience.

AMAZING doctor and wonderful staff. Super accommodating and friendly. Husband went here a few years…read moreback when he got a sliver of metal in his eye welding. He had always remembered the doctor so we went back for our son to get his eyes checked and it was quick and easy! Definitely recommend.

Based on one initial visit …read more.. It took 3 months to get in to see Dr. Adams and I waited patiently. His practice seems to be quite busy but my impression all around was good. I arrived early, completed my medical history, and was directly escorted to an exam room. A tech did initial tests while audio transcribing results = efficiency. My eyes were dilated and I was asked to wait for the doc. He popped in after a few minutes to say "sorry for the wait, I will be with you shortly". That was considerate. His exam was a bit brief but he confirmed that I need cataract surgery. He provided me with some literature to read and provided a recommendation to another DO for a surgery consult. He even asked the receptionist to call and make the appt for me. My appt is in 1 week. My only slight disappointment was learning from Dr. Adams that he no longer does cataract surgery himself. I will consider Dr. Adams for future eye exams.

This guy is slow and appointments take forever. He doesn't go in order as patients arrive. We spent…read more40 minutes waiting on him after having an appointment

I had my first appointment w/Eye Asso yesterday. From the moment I walked in, every team member was…read morehelpful, patient, kind, focused and efficient. From Jezica who checked me in, Draven who did all the preliminary tests, Olivia who preppped me for Dr Armentrout, to Sadie who checked me out, and called me back today to get me scheduled in Santa Fe (where I live) in a timely manner, everyone was caring and helpful. My longest wait was to see the doctor, but Draven updated me as to place in the cue, and the wait was maybe 20min with multiple people ahead of me. Dr Armentrout took the time to show and explain everything to me, including the diagnosis, ongoing treatment plans, and what to expect going forward with treatment. And I'm taking the time to write this review because the reviews I saw, might have discouraged me from following through here if I'd seen them earlier. Luckily I had not. Because I received excellent, knowledgeable, considerate care from the moment I entered right up to scheduling my next appointment at EA SF. Thank you to everyone at EA ABQ, you were great!!!

Upon our latest visit, we've seen marked improvements to service, attitude, efficiency, kindness…read moreand patience. It was impressive. We waited only 15 minutes before a wonderful, professional intake technician, Mary, took us into a room for assessment. Dr. Anderson was extremely pleasant, relatable, and thorough. It was certainly our best visit yet over these last 5 years. I hope this trend continues. Services offered range from refractions to retina and other major eye surgery and injection treatments. I'm happy to recommend this health institution now.

They overbook appointments, and then when you try after an hour of waiting to reschedule, they…read moreinform you that the doctor is booked and that you'll have to the scheduler who was conveniently no where to be found. The appointment was at 9 am and at about 10:10 still hadn't been called. They claimed they were short of staff, however, that is not my problem. It's a huge operation that employees hundreds of people. There is absolutely no reason to wait for an hour for an appointment that was set three weeks ago. This particular office could do a lot more to get it together.

Only come here if you want to wait HOURS past your scheduled appointment. This is the THIRD time we…read morewere left waiting. Four hours. FOUR. HOURS. And we got blamed because they didn't call our name loud enough. Awesome. Way to be accountable.

sick employees are not required to wear mask, how irresponsible of a medical facility dealing with…read more95% elderly patient. shame on them!!!!!!!

My cataract surgery on one eye has caused me nothing but problems for the two years since I had it…read more Secondly, I got a wart on my forehead from putting my head in the 'stirrup'/face brace so that the doctor give my eyes an examination . Thirdly, I got blepharitis. So -- be careful.