Shawn was polite and punctual, he gave me a perfect time window and kept communication open throughout the process. When deciding if i wanted to rent something like this for our birthday party I reached out to a handful of places but Shawn was the quickest to respond and send me pictures of all of his available bounce houses along with questions if I needed tents, chairs, tables and so on. It was pretty much a one stop shop for me and the prices beat out anywhere else by far. Thanks again Shawn for saving the day and making this what I thought to be hectic situation nothing more than just a needless worry. Will for sure be returning! read more

5 stars in an understatement. I had previously hired a different company for 2 dance floors. When that company was setting up we noticed that they were two completely different colors. They were dismissed and as I panicked looking for someone last minute, I called Shaun and without hesitation he said he would finish a takedown from another event and head over to install the dance floors that I needed. Thank you! Thank you! Thank you Shaun. His prices are very reasonable and he takes pride in his business and is very professional. I will most definitely be using him for any future parties. I had so many great comments on the set up. read more

Jump Connections - Dance Floors - Party Equipment Rentals Near Me - Covina, California

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Love this small and locally owned business. They do my sons birthday every year for the past five years and we are never let down. Delivery is always on time and set up is always quick! Love the quick availability and quotes. read more

We have used this business for years and have consistently been so pleased with the service. We have rented many things from them for many occasions including tables, chairs, canopies and jumpers. Shaun, the young man who now runs the business, is consistently kind, reliable, affordable, and goes above and beyond to help people and work within their budget. Note that many of the bad reviews relate to when the business was under previous ownership. Shaun is working to rebuild it and is doing a great job. He's the first person we call when we want to plan an event!! read more

Just want to add an update that Shaun continues to be accommodating on my last-minute rental requests. His prices are very reasonable and he pretty much saves me time because I can also order balloons. This is my third time renting from him since last year. I really like supporting small businesses and since he took over the business since his father's passing, I commend him on the hustle. It's pretty much a one-guy operation with occasional support for bigger jobs. Tip: Give Shaun plenty of lead time when possible and he'll pretty much handle whatever you need without hiccups. read more

Little mermaid stick on added to the jumper we rented was upsetting. On a better note he did drop it off earlier at no cost and picked it up on time. read more

Jump Connections - Little mermaid... is that you? Girl you look different. - Party Equipment Rentals Near Me - Covina, California

Rented 75 wooden white chairs and some round tables for a Golden Anniversary celebration. When the tables and chairs arrived they were filthy! The woman who answered when i called was so rude- and i was very, very polite when i explained we would like someone to come clean them. She argued and insisted their chairs were clean and she didn't have anyone to send to clean them! I explained that we really needed some help as the condition they were in was unacceptable. She had such a bad attitude and in the end said" theres no way we delivered dirty chairs, they just have some dust from being stored in a warehouse"!!! Duh! My point exactly. She finally said she would ask one of the drivers to come later that evening and i said not a prob since party was following day. Well, you guessed it! Nobody ever came so we ended up having to wipe them all down ourselves! Do not bother with this place! Unless you're ok with filthy goods and rude service!!! See pics! Just checked and the pics i posted three months ago are no longer on here??? Wtf?! read more

Shaun was great. He was on time and gave us a great deal on a dance floor, tables and chairs and linens. Thanks so much!

Not sure if this business is still open now. We had New Year's Eve in West Covina and dealing with Mike and Shellie from Jump Connection was a great experience. The boys that setup the dance floor was polite and did a good job setting up the 30 x 30 dance floor. I called all over trying to find a reasonable dance floor and Jump Connection had the best price and best service out of them all. We look forward to calling them again for the next dance floor rental. I recommend this be your first and last call. Save yourself from all the hours of calls and getting prices. read more

Great service and rentals at reasonable prices! Will use this company from now on! Shaun was a pleasure to work with.

My family and I decided to add a dance floor and canopy for our event and they were more than accommodating. The pricing is unbeatable for the rentals and add ons. Highly recommend for their professionalism and friendliness. read more

I recently rented tables, linens, chairs and umbrellas from them. Thank god they delivered the day before the event because they had brought the wrong chairs the first time I didn't really have a problem with that. They were there first thing in the morning with the right ones I had rented the bistro chairs they were a little beat up definitely would not recommend for a wedding but for a party it was fine they picked up the next day overall everything was good prices were good can't complain and very good customer service read more

Jump Connections - Party Equipment Rentals Near Me - Covina, California

AMAZING service! Great price!!! Highly recommended for all your party needs!! Need rentals definitely recommend!!! Thank You Shaun!!!

Shaun was super helpful and worked with our work schedule. We planned a company bbq and our facility. They came dropped everything off and came back later to set up after our trucks left for the day.. Their crew was awesome.. We wil definitely be using them again and again read more

Had a funeral event in my front yard for 200 guest and jump connection helped me have the best event under the circumstances. The weather was about 100 degrees but the large tent and the misters made the experience very pleasant. I highly recommend jump connection they got so many things to make a great party. They are promt and make things readily available. read more

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I rented tables, chairs, linens, jumper, AND dance floor. Shaun gave a SUPER great package deal. Which was very helpful for my tight party budget. He was very helpful and communicative. I just found him here on Yelp and was kinda nervous that he would flake. Day of the party he was reliable and accommodating. I had ordered a smaller dance floor, which didn't fill the space. He went all the way home and got us more pieces. HLP to Azusa is no short trip on a Saturday afternoon! As far as service goes - NO complaints. But his products are a bit old. The jumper was pretty worn. Linens un-pressed and not all the same style. These things were not a deal breaker for me. I was looking for a reliable deal. And Shaun came through! I will definitely rent from him again. read more

Jump Connections - Party Equipment Rentals Near Me - Covina, California

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Super easy process! The owner and his son were both funny and friendly. Small business and worked their way to us delivered the tables and chairs we needed! REASONABLE PRICE! and the service was good. I'd call em back and use them for the future! Thanks guys!! - From, Shawl Dawls San Dimas, CA read more

Shaun is awesome! With only two weeks left before event, he came in clutch when we needed a dance floor for a party I was planning. He also brought a few extra pieces just in case we wanted it bigger. The family of course wanted it even bigger than the extra pieces, so he left and came back with more pieces to accommodate our request. Overall great prices. He was prompt and super nice. He's now my go-to for all my rental needs when decorating/planning for events! read more

Used them for a bridal shower and then used them again for an event at church. Great customer service and very prompt! Came on time to deliver and picked up on time. The chair also looked very good and clean unlike most places read more

This past weekend we had our Company Picnic and I rented Jump Connections giant 20' water slide and snow cone machine with attendants. I have never seen anything so unprofessional. The water slide was not properly anchored, and the easy-up for their attendants wasn't anchored at all. The winds picked up as usual at Prado Regional and the water slide started leaning dangerously to one side. They didn't take it down, but let the kids play in the attached pool. Meanwhile a little later the easy-up was swept away by the winds and almost hit the children nearby, it was stopped by slamming into our covered shelter. Due to Jump Connection's willful negligence, adults and children were almost seriously injured. For the snow cone rental, I had to leave my party to purchase the ice and spoons for the snow cones, who would think ice and spoons wouldn't be provided. There were only 4 flavors, neither bottle was full, they were all left over from someone else's party. ALSO they didn't provide the pretty colored snow cone cups, they had coffee cups. I contacted the owner, Mike Spengler and he said he would refund me $20.00. Wow...really!!! I paid $560.00 and he was willing to refund $20.00 for their serious and willful negligence. He actually said to me that I should be happy that he didn't charge me for their attendant's easy-up. I hope you will learn from my mistake, do not hire this company for any event you have. read more

Called to inquire about renting tables and chairs for a party. Owner called me back and wanted to charge me way more than the prices posted online. I hate when vendors are dishonest and try to take advantage. Bar stool chairs are listed for rent price of .60 cents each and he wanted to charge me 9.00 dollars for each chair. Big difference! read more

This business is horrible. They are rude and think they are better than you. We rented a water jumper from them for a children's program and they brought the wrong size blower. The jumper was large so it needed two blowers. The blowers were two different sizes and when we called them they argued with us telling us we were in the wrong. It was obvious the blower was the wrong size because the jumper kept collapsing. When they finally arrived to change the blower they kept with the story we were wrong. The son who arrived was rude to us when he got a call and told us we had to wait when he took his call. It does not make sense when we called them about a problem and then we are not their priority. They are very un professional. Do not rent from this group, you have been forewarned if something goes wrong. read more

If I could give Jump Connection a zero I would definitely do so. This place was the worst place I have EVER dealt with. From the actual machines to the customer service. I had ordered a margarita machine for my 21st birthday, I was super excited because my relative had ordered one for her party and it was pretty cool (not from jump connections though). So when the margarita machine arrived to my house the owners son (Shaun) was telling me and my family that his machine has been having problems but if we plug it directly into a power outlet that it should definitely work. He said his machine would not work with an extension cord, which I find really weird. Anyways, while he was explaining and showing me and my family how his equipment worked he started to cuss because he was spilling the mix all over the machine, which was not professional at all! He had also told us that after two hours the margarita mix would start to freeze. But after he had left and 4 hours gone by the mix did not freeze, we called the guy and told him the problem and he told us to take it inside the house and plug it in there because the power outside was too weak for his machine, which was really stupid because he knew we had steps to get up to the house and his big old ugly machine would not fit through the door in the first place. We said we would give him another hour and if it didn't work he needed to come fix it. After I hung up with him I started to notice that bugs and dirt were mixing inside the machine with the mix and my alcohol. I called him back right away and told him to come back and get his machine and refund me the money for the equipment AND my alcohol that he wasted in his piece of crap machine! He then told me he was "running around doing other things" and he "didn't know what to do" I told him he has a few minutes to call me back with a solution. His father, Mike the owner called me back and that's when all hell broke loose. This man is so rude it's disgusting. He pretty much laughed in my face the whole entire time telling me he will not give me my money back for the alcohol that his son wasted and that I had to wait hours for him to come and refund me. He also said that it was my fault his machines were dirty because I didn't look before his son poured the mix in. Which is pathetic because I'm pretty sure people expect these kinds of things to be clean way before they arrive to the place renting them out!! He was no help at all and he is suppose to be the owner? He should not even be a part of the business industry!! My advice DO NOT ORDER FROM THIS PLACE! Spend your money else where! SOMEONE NEEDS TO SHUT THIS MAN AND HIS COMPANY DOWN! read more

Jump Connection has low prices, it is true, however, once you get the product, you realize why. We only rented tables and chairs, and admittedly, we rented the cheapest possible, but the round tables were splintered and disgusting and the chairs were filthy, they weren't even wiped down and had soda all over them. The kids tables had puncture wounds in the actual tables, although the kid's chairs were nice. Umbrellas were in good condition. I called to get an idea of delivery early in the week, and was advised that I would need to call back later, to confirm time (not a problem, I get it) but when we got our call back, they advised that they could be there during a time that was inconvenient. When I called back to adjust the time, they said that since I didn't pay much for delivery and they would be in my area, that's when they delivered. Our party was on a Saturday, and they deliver on Friday. I requested to be put in the nose of the truck, to perhaps be one of their later stops, and after a little prodding they conceded to an hour delay. They advised that we could leave our back yard open and they would drop the product off, but we have dogs, and they would most likely try to bolt, plus, we don't want people we don't know roaming around in our yard, without us present and could potentially injure themselves and sue us. The delivery crew was very courteous and did put the rental in our back yard and showed us how to assemble and use the umbrellas. The driver gave us cards, and advised us to call for pick up on Sunday. Sunday morning, we call the driver, no answer, so we leave a message to call back. We get a call back 2 hours later, after calling the company directly, and getting a strange voice mail box that could have possibly been a wrong number (although I used the number on the card AND the Internet). The gentleman that called was hard to understand and gave us a 2 hour window later in the day (2-4pm). Now, the reason that we called early is because we actually have other things to do, other than sitting at our house waiting for them to pick up their product. We've already wasted time waiting for the call back, and now we have to wait for the pick up. If you are looking for a cheap rental, and customer satisfaction is not a priority, then Jump Connection is the place for you. If you actually have other things that you have to do, besides working around their schedule, then sometimes it is worth the money to pay more, remember, you get what you pay for. Caveat Emptor -- Buyer Beware read more

Machines were dirty, sticky, and had bugs in them !!! People are supposed to drink out of the margarita machines, CLEAN THEM! Horrible service also, the owner and his son were rude! read more

I rented a jumper for my sons 3rd birthdayfrom Jump Connection. When booking it the person I was dealing with was very pleasant and booked my event. (thats the 1 star) We communicated thru text and I gave my address and personal info. The person explained that I could contact Shaun for any updates and that the Jumper would be delivered between 8am and noon. Perfect since our party guest would be arriving at 2pm. So the day of the party comes and at 7:30am I call Shaun to see what the expected time of arrival would be and he says " I won't be able to deliver your jumper until after 4 pm today" I asked why and explained that that would not work for us, we had booked a week in advance for before 2pm..His response was "yeah..i am sorry about that but, I had these plans to go to the desert and I am out here and won't be able to make it to you until after 4 pm." He offered to let us rent a jumper on another date for $20..How nice, ruin our sons B-day because you wanted to go-to the desert but offer me another rental for $20..NO THANKS! So now I am left to scramble to find another Jumper that I can get same day delivery. I was more surprised that Shaun "had these plans for a long time..but yet he couldn't EVER reach out to us to let us know he was not coming." and as if it couldn't get any weirder he called me at 7:20pm the next day and said he was on his way to pick up the jumper!!! ARE YOU SERIOUS, YOU NEVER DELIVERED IT!!! So after me reminding him of our conversation on Sunday and me asking questions like "what does my house look like? Where did you put it? In the front yard or back? All which he could not answer because he was NEVER HERE ...he remembered. I don't know what is going on at Jump Connection but I will never recommend or use them again. read more

I am beside myself. I never do this! We ordered a jumper from this place a few weeks ago. For this past Sunday. My sons birthday. We call Shawn/Shaun as that is who we were told to reach out to with questions. We call him the morning of trying to pinpoint a time of arrival. And he says "oh man.. I forgot. I'm in the desert. But I can be there at 4pm! And I'll give you your next rental for like 20 bucks" what?! No! Forget it! So we scramble to find another place who then did kindly deliver that afternoon for us. Another company. Today this Shaun person calls and unprofessionally states "hey ya I delivered a jumper there.. where's it at?!" "No you did not! Is this Shaun? Yes? Ok you said you were in the desert and forgot! You didn't deliver anything here. What are you talking about?" "Ohhh ya. Sorry" and hangs up. My husband and I stare at each other.. did that just happen?!. I'm unsure who owns or runs things and god bless this place if it IS in fact the Shaun person. I DO NOT RECOMMEND this place at all. Not one bit. read more

Michael, You will be missed . Our family often relied on you for our grandchildrens parties. You were always kind and helpful. God bless you in your heavenly life and God bless the family and friends you have. I am sure there are many bouncy houses and water slides to be made in heaven! read more

Been going to jump connection for years so glad they're back up and running it's a family legacy for Mike and his son Sean. just got my tables and chairs for my sons graduation party this Saturday the 17th so glad that they're back open love you guys read more

I absolutely love using jump connection! I have been using them for years and every time they come they are so polite and they're equipment is always clean! I can't wait to order one of their huge water slides for 4th of July read more

I've been going to jump connection for a long time the number has been disconnected and I drove by yesterday and the business has closed and is now a graphics shop. read more

So I have had the same cell phone number for over 10 years. It's the same number as jump connection just a different area code. So I get their customers calling all the time.... it kills me. If I'm having a bad day I might accidentally cuss out their customer for calling my phone. Sorry guys! read more

Rented 3 tables, 25 chairs and a popcorn machine. They arrived when they said they would. The tables were a little dirty, but, whatever, we wiped them down. They lose one star for that. We used tablecloths on them, looked fine. The popcorn machine was awesome. I would definitely rent from them again! read more

These guys are awesome! Ive used them at least 5 times. I usually use them for table, chair and linen rentals only. The chairs, tables and linens always come clean. Their prices are great too. I read some rather poor reviews here on yelp and quite frankly im shocked to hear that anyone would have a bad experience with these guys. Ive also rented the dunk tank and the giant boxing ring......Both were clean, quick to set up and my guests had a blast! Thank you jump connection for being my go-to-rental company! read more

Great service and really great prices on their tents. I just used them for my childs birthday and the tent was clean and well put together. Also the employees where very nice and came one time. You cant get better prices on tents then them. read more

I booked some tables chairs and a jumper three weeks in advance to be delivered on Friday for a Saturday noon birthday party. I called Sean Friday at six and he proceeded to tell me he didn't have any tables and that he had a large party that took up all the tables. What?..who runs their business like that? He called back at 9 to say he could deliver everything Saturday. At 10:30 ish. Too late for a noon party. Sorry to say a lot needs to be learned for good customer service. I booked with another company for cheaper and they delivered at 7:45. Lifesavers. Sean needs better communication skills for sure that's not how Mike and Shelly ran their business. read more

Just this weekend I rented chairs for my birthday party here. My party was on Saturday and I called on Friday. Not kidding within an hour I had my chairs. When I went to go pick them up the lady had them already ready for me. Such an easy process and very good prices! They will definitely have my business again in the future. :) read more

Jump connection has been so accommodating to our preschool this summer. Their customer service is outstanding and their water slides are in good condition. Their driver has arrived on time and is always friendly. Thank you Jump Connection. See you next summer! read more

I had 30th bday party yesterday and rented tables, chairs and the extreme water slide. There were a few snags w the generator for the slide, but they got it working after awhile. Totally handled it the best they could have. We got to enjoy the slide all day and it was the best party ever! The slide was a hit for the adults and kids! Would def recommend them to anyone wanting to rent! Very professional and want to make sure your party is a success! Thank you guys sooooo much!!!! read more

Recently rented some bar tables, They had the best prices on them and the secretary was so nice and friendly and very very good on costumer service ! GREAT PRICES, SUCH GREAT CUSTOMER SERVICE!!! I highly recommend !!!!! read more