Terribly unprofessional. Dropped off literal minutes before the event, even though it says on their website it will be dropped off 2-3 hours before party. Then they sat outside of our house for 1.5 hours and tried to pick it up and deflate the jumper 10 minutes before our allotted time. Couldn't recommend them less. Especially for the money spent. Incredibly disappointed. read more

Extremely unprofessional, they should not be in business. They harass their customers, and I can prove it with a screen shot of the conversation. They kept insisting to drop off the jumper at the location where no one will be home just so it's convenient for them after telling them they can't leave it there outside because if something happens to the jumper, I do not want to be responsible for it and they replied "your funny" who speaks this way to someone? I called to speak to the manager to ensure that the jumper gets delivered the day I actually requested the service (Saturday) not today, not tomorrow and the manager said it will get delivered on Saturday. After speaking to him, i get a sarcastic reply saying "great". You are not speaking to your friend; you are speaking to a customer! It's ridiculous that they charge what they charge and still treat their customers this way. This business has been reported to BBB AND THATS JUST THE START OF IT. For anyone who has been harassed, please report everything and take legal action. This place needs to get shut down and make them take accountability of their actions. As a "business owner" you should be ashamed of yourself especially having a horrific reputation this way, it's disgusting. DO NOT DO ANY BUSINESS WITH THEM!! ANY OTHER PLACE WILL TREAT YOU BETTER!! read more

Jump For Fun - This is the kind of customer service you'll get - Party Supplies Near Me - Compton, California

Richard London (owner) extremely rude & unprofessional. Reserved a water slide for July 4th, which was supped to be dropped off at 12pm....now 1230 called and they had told us they had a glitch and dropped it off at someone else's garage. Then told us they would have another by 230, called again nothing arrived so we decided to call. Spoke to the owner RICHARD LONDON (he said his name is) extremely rude, mocked us, changed his name, told us we lied about what we were told. Very unprofessional. I've never had an "owner" treat his customers the way we were treated. read more

Rented water slide from 1-9pm. Didn't deliver on time. Never picked up u til next day. We could not move our cars on driveway and got a ticket for parking in street. No one told us they weren't picking it up. Had to call friends at 11:30pm to come help move so 2 cars would not get tickets!!! Never renting from them again! read more

HORRIBLE AWFUL LIARS!!!! They brought a dirty ripped up jumper and tried to tell me they clean after each rental. That's such a lie because they didn't know half of the top was ripped off and when he went inside to cut off all the pieces of ripped tarp he picked up empty bottles and trash. They said didn't have time to get me another one so I kept it anyway against my best judgment. It was supposed to be picked up Saturday night after the party. They didn't pick it up until Tuesday without letting me know the were coming. They just helped themselves into going into my garage! Oh and the delivery driver had an ankle monitor on. Bunch of crooks! read more

The jumper they sent had holes in the net that some were tied to have them closed. They didn't deliver the tables and chairs along with the jumper. Had to pick them up & the guy made my brother load everything himself and didn't bother to help him! When we set up the tables and chairs were so dirty I can't believe they let us take them like that. The entire seat was black! The party was yesterday and they still haven't picked up the items. I called to see when they'd pick up and he told me 2-3 days! If I would've known I would have the rentals for that long I would've never rented from them. I told him I wasn't keeping them for that long and that they're in the front yard so if something happens to them it's not my fault because my contract stated they'd be picked up the same day at 8pm!!!! read more

TERRIBLE CUSTOMER SERVICE, the owner has no tact and was very rude, condescending and uses foul language. Wanted to deliver a day early and said that was only time to deliver, we told him we weren't going to be home he said oh well that was time, was very rude to my husband. Then calling for delivery this morning he was very sarcastic with attitude and I wouldn't have it! I cancelled my order immediately on the phone, I wouldn't recommend this place for anything!!! Now my daughter doesn't have a bouncer for her birthday because I refused to be spoken to the way my husband and I were spoken to and treated by the owner, Do not use this company, go elsewhere!!! read more

The owner of this place. Called my younger sister and started yelling at her aggressively saying shes lying about placing an order with his business. She has a receipt. They started arguing about his tone, he then proceeded to call her a ghetto a** b**** , she started laughing and he started to say "I bet your pu**y stinks" who says these type of things to paying customers. Especially the owner. Something needs to be done , he was way out of line! read more

I DONT KNOW WHERE TO START! Reserved a jumper then was canceled by company because they no longer had the color available. Which was okay! Until they delivered a random jumper a day before our party, I explained to the owner that I received a cancellation and had rented elsewhere. At this time he call me a STUPID B**** and a LIAR. Said he was not going to pick up the jumper that I didn't pay for. Then hung up. Called back said he's picking up his jumper in 15 mins and that I better be there. Let him know I was not going to be home at that time. And he said he will find a way into my house! Owner is a terrible bitter man! read more

DO NOT USE THIS COMPANY if you are limited with your time because they pickup your jumper really late

Arrived late and delivered a musty dirty bouncer. Needless to say jumper was pretty much useless for us. It is 10pm now and jumper has yet to be picked up. There are better companies out there- keep looking! read more

These guys are awesome! Great prices and always on time. I use them for every party we have. read more

Don't waste your time with this pitiful company. I was told that my jumper would be delivered between 7-11am. 12:30 pm rolls around so i call and am told that they would arrive by 1:15 pm with the lame excuse that they have a new driver and he doesn't know what he's doing. (Someone sure as hell didn't know what they were doing.) Obviously they never show so i call 3 more times and hear the same excuse. Finally at 4 pm i get a call saying they would have to cancel but could still drop it off til 8:30 pm for $125 or leave it overnight for the full price. Seriously?! Okay 1. The party is over at this time and 2. Why would i want the jumper overnight? It doesn't take a rocket scientist to know that the truth isn't being told. If you're going to lie atleast be consistent. Absolutely pathetic. This company lacks serious skills required to maintain a successful business. I suggest they get their act together before they lose any more customers. Strongly recommend Jump with Chris! read more

Great prices and selection! My third time renting from this place. Very lenient with the hours, without extra charge. -BJ read more

Jump for Fun, have great customer service and we're able to work with us on delivery times. We appreciate their help making our daughters Sixteenth birthday perfect. read more

This was the worse experience I ever had. I decided to rent a jumper for my son on Christmas... They delivered and set up a jumper full of leaves and it had a hole in it. The guy said pick up would be at 12 noon, I was home all morning and waited... Finally at 2pm I called to see what time he would be here. The lady told me "he will be there later on" I needed a time because I was supposed to be at a family function at 1pm, driver called me said he could be here at 6. Left my family function was home by 6, no show until 8:30pm... And they did not notify me that they were here, they just went in my back yard and got the jumper... Very unprofessional company... I will never use them again. Especially after talking to the owner, who told me all I needed to do is put some duct tape over the hole and its a "quick fix"... I highly recommend PartyOn Rental not this place read more

Jump For Fun - Party Supplies Near Me - Compton, California

I ordered from them a water slide jumper for memorial day weekend. Their customer service rep was knowledgable, helpful, pleasant and that is hard to find. In addition, the Jumper was delivered timely, the crew was friendly and professional. They came for pick up during the hours they said they would. We will be using them again for my daughters birthday party. read more

Worst company ever. Booked them for my daughter's b'day, they assured me that they would come between 10 am to 12 noon. Around 12:30 I called to see what happened, I was told the driver was new and had a lot of deliveries but to not worry and that he would show up any minute. Well guess what the driver showed up at 4:30 pm, the party was over. Thank god we had booked a puppet show. Don't waste your time with these people, so unprofessional!!! read more

THE BUSINESS OF RUINING CHILDREN'S BIRTHDAY PARTIES. Total jerks. DO NOT USE THEM! I threw my 6yr old sisters bday party. When I asked her what she wanted, she said cotton candy. We decided on luau theme. Every time I said "it's gonna be so cool, there will be..." She'd say "yay!! And cotton candy?!" lol. Yes, AND cotton candy! I ordered a snow cone machine because it was so hot, and ofc the cotton candy machine. Cotton candy machine didn't work. I called several times and was told by Myra (I think) that there was no technician available on weekends. I explained that I don't want a technician, I need cotton candy, it can be fixed . My sister told all her friends about the cotton candy, please help me!! Can I pick up a machine, can a driver bring a working one and take this one? I seriously wanted to cry and was counting on her to help me. She informed me that there were no drivers now. No drivers at 1pm on Sunday? Isn't the weekend their busiest (maybe only) business? And there's no picking up from the warehouses. Anyways, I was given crook Richard's # (owner) who never answered. Then when I called back the main line it said "please call back during normal business hrs.."uh I have ur machine AKA These Are Busuness Hours!! The snow cone machine was good but was said to be 80 servings. Which it was not. My brother who's 8 said this isn't 80?! He set out to count. There was 38. W flavored syrup 3 redish bottles, 2bluish, none of which were labeled. So no way to tell which is strawberry or whatever the flavors were. They were scheduled to pickup between 7-10pm. The party was not at my house. The owner of the house was waiting for them, they never showed nor called. I had no idea. The next day, Monday, at 1:15 pm I get a call from some idiot who speaks no English, yelling that "I'm here for machine!!! No answer!" they never called to say when they're coming? The next day. Oh and no compensation of any kind. I paid full price. sister would have been happy if she got the machine for an hr next weekend and have a few friends over.. Or a free cotton candy machine w next rental, if they didn't wanna give money back, but no, they're not even smart enough to try to fix relationships w customers. read more

Only place I have ever ordered my jumper from and ever will. My daughter is turning 12 this year and have had a jumper each year and it's been a great experience which is why I keep ordering :) Everyone has always been very friendly to me on the phone, the jumper is always on time and picked up on time too and they are very clean. I heard about this place when I started ordering for my daughters parties from a family member who had also ordered every year from here too for all 3 of his kids parties. If you need a jumper this is the place to go :) read more

Jump For Fun had just what I needed at the last minute for a group of 1st graders on a hot day. Very pleasant and thorough customer service.

This company is pathetic! I do not understand how they even stay in business. My biggest regret is not reading all the Yelp reviews BEFORE we booked with them. We held a company party today for 250 people, including family members. We had advertised to the kids that we would have bouncy houses at the party. Jump For Fun was supposed to be there at noon but they never showed up at all! We kept calling to find out where they were and we kept getting some lame excuse that they couldn't reach the driver. This was such a disappointment. So many of the little kids, including my own, were crushed that they didn't get to play in the bouncy houses. My only hope is that our review will save someone else from having the same experience! Please do not use them!!! read more

Not on time for drop off or pick up. Very rude customer service. Bouncer stank. Avoid this company. I wish I had read the reviews on here. They really are terrible. read more

Renting from jumper for fun was a good experience, we need a slide with this hot weather I called jump for fun a day before and they took my order, DRIVER ARRIVED AT 7:00am which was great my nephews were supper happy! The slide was awesome, CLEAN, and affordable in with in my budget. I WILL SURELY BE ORDERING from them again and highly recommend them! read more

I personally never have rented a jumper from them. Anyhow I was at my best friends daughters birthday party and kept smelling a horrible wet smell. Sure enough it was the party jumper she had rented from JUMP FOR FUN. ..... I told her it smelled, then she told me how she called them and let them know and they were rude to her and would not do anything for her to replace it. I would never rent from them ever. . read more

They are an awesome company with low prices they even let me keep the jumper for extra time sometimes.

So this place shows up to my house after not answering their phone for 3 hours during their "open business" hours to deliver a jumper and popcorn machine I was trying to cancel because of the rain. I decided to move my kids party to an inside venue and was trying to cancel within their policy time before the driver got there. Well their office didn't answer their phone between the times of 7am-10am when the driver shows up. I run out there immediately before he can try to set up and charge me and tell him I'm canceling because of the rain and their offices haven't answered the phone for the last 3 hours. He says he's going to call the supervisor and they'll get me my money refunded. Well no money gets put back within two days so I call the place. Some guy tells me he has to have the supervisor call me back. No one calls me back within two days. So finally It comes down to my husband calling threatening to sue them if he doesn't get a straight answer as to when the moneys gonna be put back in. It was only $160 but they need to respect their policies and have people answer their phones. I think they were trying to ride it out basically to see if we would call back again about the money or not. Scumbags. Take your money to a more honest option. We've never had a problem with Cindy's Jumpers which is also local and I'll never stray from them again. Screw this place. read more

Do not go with this company! Poor poor customer service!! Don't dare call or else you'll be left with a huge headache.

I called to place my order, Great customer service, very clear in repeating my order for clarity, and most of all reasonable prices. Now I will grade them after services are rendered. read more

Great fun for the kids-young and old. The water slides work well and they are loads of fun in this heat. The giant slide is fun going up and down. Great deliver and pick up experience. Reasonable price for hours of fun. read more

I highly recommend this company they are very clean and very efficient ,I've been using jump for fun fir my kids for about 3 years and haven't had any problems . read more

I rent jumpers every year and they always have the theme im looking for. My son always has fun. read more

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I've ordered from them before. We have always had a good experience. The drivers and customer service have always been quick and conscientious. We are ordering from them again. read more

Customer service sucks! Call to make them aware that my card was charged twice only to be told by the employee that it was ran once. I asked if I can submit my bank statement... she said no because I doubt that we charged your card twice .So again I asked her what can I do to get my money returned to me ,she said nothing... so I asked to speak to the store manager who told me the same thing. I was persistent and frustrated and finally she started to research what had happened, only to find that my card was ran twice, showing two different orders. I cancel the order completely and will never attempt to do business with them again. This is not how any customer should be treated, were your employees are debating with the customer over whether or not they were charged twice and refusing to accept proof! Unacceptable read more

Once again, Jump For Fun pulled through for me. I had to make a last minute reservation (yesterday afternoon to be exact) and I was able to book the jumper of my choice with no problem. The reservation process is a breeze, they had my info on file, and again, the price of a 5 combo jumper was very reasonable. Thank you Jump For Fun for being my go to rental place! read more

This company Jump for fun is "Dump for nothing", it is the worst company I have ever had to deal with. Placing the order went well. Customer Service Rep Jose needs to find another place to work because everyone who works here is a complete JOKE. The owner Richard is rude over the phone but in person in front of a man is completely quiet. I rented a waterslide the waterslide had holes everywhere, the pool at the end of the slide was leaking water out so the pool did not fill up. Also it gets gross there were blood stains, it also had a awful scent to the waterslide. The slide also had a torn piece that was causing the kids to get cuts, and red markings on there skin. They were suppose to pick up the waterslide at 9pm the same day I rented it but it was not picked up until 3 days later. I had called the day after my party to see when they were going to pick up the waterslide and the phone was answered by a drunk guy slurring his words. Very unprofessional if you ask me. This is the best part about this company's customer service upon coming to my home to pick up the waterslide I was yelled and cursed at through the phone by the owner of this poor company. We asked if there could be some type of refund for our horrible experience and the owner began to scream and curse again and called the cops. It was very humiliating having a crazy man screaming,cursing and having the cops come to my home. The very BEST part is the owner has no class and peed on my sidewalk. I hope future customer think twice before renting from this sorry company I am not sure how they are still in business. Also I wish I could have no stars but yelp needs at least a one star rating. read more

The jumper was so filthy it was disgusting. It was sticky and grimy with what I am sure was dried up sweat. I had to spray disinfectant and wipe it down. There was so much dirt and grass in it I had to sweep it to the sides. I will never get a jumper from this company again read more

Awful experience! I was a loyal Jump for Fun client until my last rental, July 26th, 2015. I was shocked when the jumper arrived late, and it took 3 guys to do the work that just one did for us for years! How hard is it to install a jumper and sno-cone machine? I don't know what their problem was but I can tell you I will never use them again. Not only were they late, but the jumper stopped working after 20 mins and never turned back on. And the sno-cone machine I rented gave me an electric shock every time I reached into it so I had to shut it down. I called the company several times to complain only to be told 4 times that Richard, the owner, who was one of the 3 guys who made the pathetic delivery at my house would get back to me. He never did so after a few patient and polite phone calls days later, because I was a loyal customer for 15 years, I finally got a hold of Richard who was a rude jerk. He refused to give me any refund at all. SO I am done with this company. This guy Richard must be new or something because this cannot possibly be the company I was dealing with before. I'm not sure what happened to the lovely guy who delivered to our house for years, with his nice children, but hopefully he is no longer with this guy Richard. This company is BAD NEWS! STAY AWAY!!! read more

Update: I got my money back. They wrote a letter and totally lied about calling me at the times they said luckily I saved phone records. If you chose to do business with them make sure you save everything! I'm so grateful I did!! read more

Don't have anything else to do with your whole day? Want to spend hundreds of dollars? Shabby and mildew-smelling. A seam ripped in ours while in use. Earliest possible drop off and latest possible pickup. Wonder where the driver is? So does the receptionist who so helpfully tells you nothing. Wish I'd read more reviews before signing over my day and paycheck to this company. Apparently they don't clean or repair them between uses as my mom cleaned candy and trash out of it before we could use it, and it still smelled like a moldy shower curtain... read more