I'll start by saying... this is a must visit!…read more I came here on a Saturday morning with a friend for brunch. This location, out of the two, has brunch and cocktails. The other location doesn't. Upon arrival, we were seated quickly. Unfortunately, it took us a while to be serviced. Other parties were being served and given food before us. It took for one of the servers to notice and immediately assigned someone to our table. I ordered the Jibarito pollo with a side of rice and peas. I also ordered a cocktail. The food didn't take too long and was hot and fresh when it reached our table. The chicken wasn't too big nor too chewy or dry. The plantain was cooked perfectly. On the way out, I ordered two beef empanadas and a slice of tres leches to go. The sauce given with the empanadas was sooo good. I need an entire jar of that. I rated it four stars for the customer service.

As far is food is concerned. you will not be disappointed, but service is extremely slow,…read moreespecially for breakfast. This is about the 3rd time we come in and they have one employee working the register and acting as server... when that line gets busy taking orders, you can forget about service at yours table or getting food that has been sitting for a bit. Will never understand why they don't prioritize dine in customer care. Took about 30 minutes to get our Room temperature steak and eggs, never got my corn fritters and they do not particularly care since this has been going on from beginning and they do not address it. Think I will go up the street to Sandwichon for breakfast going forward

Very good oxtail dinner! Came with rice & peas, cabbage, and plantains. $17 after tax, good…read moreportions. Inside seating available. Quick, good service. The staff member was chill. No macaroni and cheese was available, but she said it's a popular item.

Everything was spectacular the food was amazing everything done WELL. But there was kid who had one…read morehand in his pocket and was making a motion with his hands. I don't know what but I just ignored I'll show you a photo of him but let me know if anyone knows him. BUT overall the food was amazing would recommend.

The manager was Great very attentive to the customer made you feel very comfortable and the food…read morewas off the chain !!! It's a must try !!!

I have been coming to La Palma for years, when they were on Homan. They were one of my wedding…read morecaterers in 2015! They have delicious Puerto Rican food, even when catering for 200+ people. Antonia is the best part of this restaurant. She's a sweetheart and has a wonderful personality, and really takes care of her customers. I actually didn't know La Palma moved locations until very recently, and I was so happy to find out they're still around. The new location on Grand is so bright and open compared to the Homan location. The food is just as delicious as before! I had a steak jibarito with arroz con gandules, and I was SHOCKED at the portion sizes! I could barely finish one half of the jibarito. My husband's lechon was super tender and flavorful, too. I'm so happy to know this restaurant is still around and that they still cater! I'm already planning my next event to cater through them.

Food is great!!! We always grab and go so I can't speak to the dine in experience but the breakfast…read moresandwiches are great! Service is very good too. Can't wait to try their sister location down the block.

Visited my parents in Riverside for Thanksgiving and was surprised to learn if this Cuban…read morerestaurant and the Argentinian empanada place in downtown Riverside. After going g to the other place, I came here to compare empanadas. Neither is better, just different. Cheaper and deep fried here, but less options for empanadas. But of course they have other interesting things on the menu at reasonable prices.

My mom and I walked here from McNeal as my brother is with my dad in hospital- She got hungry and…read morethis is only a block away - We were warmly got greeted and welcomed by lovely host Diana - will review more after we eat but the Cuban coffee is delicious Update: Super fantastic service and ambiance is quaint and relaxing joyous Cuban music Will definitely come back!! Everything was superb!!

Worst Puerto Rican Food I've Ever Had. The Girl On The Phone Couldn't Get The Order Right…read more Expensive & Got The Order Wrong. 3 Jibaritos Lechón, Non Of The Fried Smash Plantians was fresh, They Was Stale, Over Fried Too Almost Broke My Tooth. HARD AS A ROCK! The PR/Cuban Rice Has Absolutely No Flavor. I Ordered Side Of PR/Cuban Rice, They Gave Me White. Taste the same tho, since their signature rice has no flavor. It was such a bad order, I created Yelp. To Warn Other People. I'd Recommend Taking The Drive To Archer or Just Not Getting Food Here At All!

Excellent service and excellent food both me and my partner were happy. Our first time won't be the…read morelast!

I know I've lived in Chicago for more than a decade now, all told, but I'd never had a jibarrito…read moreand frankly the idea sounded a little implausible. ("Yes, Brain, but why would somebody make a sandwich out of plantains?") But that is what they are famous for, I was nearby, and I figured I would try it. It's good! Just like you'd hope, the fried plantain slices are substantial enough to hold the meat and fillings without getting soggy, yet soft enough to make the sandwich reasonably tractable. I would have liked less mayo, but I understand that it's highly traditional. And somehow the slices weren't too greasy either. I still don't entirely *understand* it, but I would eat one again.

Beware..... of yourself…read more Palm Sunday one of the busiest Sundays of the year. Most cafes get hit with the after church crowd. I sat by the back wall and witnessed what hostesses, waitresses, waiters, cashiers, chefs, cooks.... go through. A table became so selfishly rude and impatient. A restaurant full of people. *** if a restaurant is full and has a line outside... as a foodie.... that's a GREAT SIGN*** It reminded me of the times, I was rude, full of myself, immature, selfish, impatient, obnoxious, ridiculous, wrong!!!! I wanted to defend the staff so badly, I wanted to step up and say something. But instead I observed how poor of a customer we are and have become. All in all, the 2 waitresses, were humble, quiet, patience, pleading with the crowd, smiling, trying, cleaning, answering calls, welcoming each costumer/s, taking orders, preparing online orders, attending to each table promptly. Our food was timely, delicious, affordable, amazing. More importantly the staff on point is AMAZING!! I hope you each search your heart, think!!! One day your loved one, child, grandchild, yourself... may be in a similar situation. Treat and appreciate your waiter/s, delivery person, cashier..... and bless them. Thank you for an amazing meal each and every time. I hope the owner, appreciates and compensates the waitresses. You don't need to go bankrupt.

Great food and service! If I don't have time to sit down and eat the ropa vieja, I'll stop by just…read morefor the empanadas.

Place says they close at 10pm. Show up at 8 and they were closed. Drove damn near an hour to get…read morethere.

Pollo guisado was delicious, as was the accompanying arroz con gandules. Host is very welcoming. I…read morewill be back.