Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Service call 11 months after installation cost $300. Turned out all I needed to do was press one…read morewhite button inside the PTAC and then press another one. The guy who arranged the service call could've told me that over the phone.

We've called this company a few times for both AC and refrigerator repairs, and each time George K…read more was the technician who came out. He has been fantastic to work with. He always shows up when scheduled, quickly figures out what's wrong, explains everything clearly, and gets the job fixed properly. George is knowledgeable, professional, and very friendly. It's hard to find someone this reliable and trustworthy these days. We're very happy with the service and would highly recommend both George and the company.

Another 5-star interaction with Eurus, they're simply the best. So knowledgeable and thorough. My…read morefirst time was for a microwave/speed oven, this time for AC, both times just top notch service!

Had a great experience with their service. Everything was handled professionally and very…read moreefficiently. I really appreciated how fast and knowledgeable the team was. Highly recommend.

Our AC stopped working during a heatwave, and this HVAC team came to the rescue. They showed up the…read moresame day, fixed the unit efficiently, and even gave us tips on how to keep it running longer. Great customer service, honest pricing, and the house has never been cooler. I'll definitely call them again.

Wow! George was absolutely superb. Fast, thorough, very knowledgeable, responsible and clean, cost…read moreeffective and patient with all of our questions. What a gem! You'd be lucky to work with him.

My project was to install a Ductless Mini-Split system comprising a 36,000 BTU condenser and (3)…read moreductless air registers on the 2nd floor of my 2 family. A few weeks earlier I found NGM HVAC quite randomly on yelp when I had a misc. in-the-wall AC issue. George serviced the AC and I was impressed with his knowledge and polite friendly demeanor. I started to discuss my intent to replace the noisy wall AC units on the 2nd floor with a quiet ductless mini-split system. Over the next week George and I communicated by email and phone, shared ideas and sketches, discussed no. of air registers, mounting locations, system capacity, line routing, etc. During these discussions, I become more and more confident in NGM and their expertise and interest in the project. The project proposal was very detailed and priced fairly as well. The work began a few weeks later and took only 3 days to complete. The team of (4) left the work site clean and neat each day. Workers were 100% focused on the project tasks. It was not easy mounting the heavy condenser up high on the house where I wanted or routing the line-sets through the tight very hot attic space, but there were no complaints throughout and end product was impressive!! From this brief project experience, In my opinion, George is one of only a few business owners I met over the years that truly appreciates your business, holds himself to a high standard, and makes sure you are happy with the work he does for you.

I loved working with Robenson to fix our gas furnace. Our basement thermostat was broken, making…read morethe room extremely hot while the rest of the house was ice-cold. Robenson was extremely responsive and called to set up a consultation ASAP. He got everything done within hours and went the extra mile to make sure everything was working. He was here for longer than he probably expected, but he did not ask for additional compensation, and his rate was very reasonable for the amount of work done. He also checked in a week later to make sure everything was good and that we were still satisfied. Highly recommend!

Robenson was professional, thorough, quick, and did not bat an eye at the disgusting condition of…read moremy attic, which is where my central air handler is located. Highly recommend!

I'll start with Laurent and team were absolutely amazing!…read more I had two corroded pipes that I knew had a little bit of time left. Welp, one cracked ad started a leak in my kitchen. I was able to stop it fast, but also needed to have it fixed. I thought about doing it myself, but this was not an easy fix. I'd connected with PHW via Yelp and appreciated the prompt response and confirmation. He came to fix issues less than 24 hours after initial contact and the issue was fixed in no time. The price I paid was well worth it. I also showed him another issue with my tub and gave advice on the best fix. I am happy to say I have a new plumber!

Laurent is a very nice person. He tries to understand the problem and give you a rough assessment…read moreof what it might be. We had issue with our shower drainage. He came and snaked it for us. And made sure that it worked well.

Professional, was able to schedule for next day booking when NYC had its first heat wave this…read morespring. They have the best interest of the customer in mind. I ordered plexiglass as part of the original booking. When they arrived to install the window unit, they realized it wasn't actually needed with my window set up and I was able to get a refund on the plexi. Great customer service. Reliable. Would definitely book them again.

I've had several AC units installed at my apartment over the years. While I have done DIY AC…read moreinstalls in past apartments, having someone come in and make sure everything is installed correctly, for piece of mind, is priceless. Keep Cool NYC's techs are always professional and fast. Prices are reasonable/affordable. They've been my choice for years and my recommendation to others. I left the same review on Google reviews if anyone sees it there, but some people prefer one platform or another so thought I'd give my two cents on both.

Great service. Will use them again. They were very polite, professional and skilled. I feel as if…read morethey gave a reasonable quote and the work they performed has lasted through the season, unlike prior service providers.

Furnace stopped working the night before. Used Yelp to get recommendations the next morning. Mike…read morethe owner was the first company to get back to me. He came a couple hours later and diagnosed the problem. He had drive to mfg to pick up the parts and came back pretty quickly and was able to repair my furnace. I did call around to a few other places and got quotes. He offered competitive rates and was patient in explaining everything that he was doing. I highly recommend using AirMax for your furnace repair and maintenance. Please note that they only take cash and checks. No credit card.

We had four Navien Combi Boilers installed as part of a whole-building renovation. A year after the…read moreunits had been in use, we called AllOut HVAC Solutions for an annual inspection/service of the machines, as recommended by the manufacturer. Andrew immediately found issues with the installation that would void the warrantee if anything went wrong. He made all the necessary repairs to bring the installation under warrantee per manufacturer specs. We signed an annual service contract and will have them come every year to inspect and service the units.

My wife and I are first time homeowners. We've come to find the saying is true that there is always…read moresomething to do/fix when it comes to your home. Our boiler decided to stop working a few days ago and we frantically called around to find someone who would be able to come out and fix the issue. Having a baby made this issue something we could not push off. We originally called a local HVAC "specialist" who came while we were at work. Long story short he ripped is off and did nothing we paid him to but thank God for AllOut HVAV! Andrew came over the next day because the boiler stopped working again. He did his assessment, put a very detailed list of what needed to be done, and sent an estimate within an hour of leaving. I am extremely satisfied with the work done. He is now our go to HVAC guy! Our boiler is running like a well oiled machine. He explained in great detail what he did, showed me what was supposed to be done and even called after leaving to tell me something he forgot to while he was here. You won't be disappointed I guarantee it!

Carlos was amazing! He's an absolute expert in his field - he knew what the issue was and how to…read morefix it before he even took a look at our dryer. Beyond his technical skills, he was a burst of positive energy, as well as kind and charismatic. He just left and hour ago and we've already hired him for a job at our grandmothers property tomorrow!

Have you ever cried after doing business with a company? Well I did. Americare does not care…read more Devastating experience. I am so upset, I cannot even write about it.