-- Extremely Disappointed and Frustrated…read more I rarely write reviews, but I feel a responsibility to warn other homeowners about my experience with Big George's Pool Care. After a detailed and explicit conversation with the owner about not cleaning the filters on the road (due to HOA rules and the mess it leaves behind for me and my neighbors), they completely disregarded my request and did it anyway. This was not only disrespectful but also a clear violation of our community guidelines--something I made very clear upfront. On top of that, my spa was clogged for over a month, which I had to constantly bring to their attention. The clog caused a severe calcium buildup that destroyed the look of my tile. Instead of taking accountability, the owner brushed it off with, "Calcium builds up over time," and said I would need to pay another companymore to remove it. That's not just poor service--it's negligent. I've lived in my home for 7 years and never had buildup like this. My previous pool service would catch early signs and make recommendations before it got out of hand. Big George's took no such proactive care. Now I'm left with a spa that's downright ugly and embarrassing, and frankly, I feel taken advantage of. What was supposed to be regular pool maintenance turned into a costly headache. This is not professional service. This is a warning to anyone considering Big George's Pool Care: look elsewhere unless you want to clean up after them--literally and financially.

Maybe you're desperate for good pool care as so many are in SE LV but this isn't it. It COULD be…read morebut it's not. Website is idealism not reality. As other reviewers said, new customers think you found a keeper, but soon service deteriorates. Zach, Billy, Darren are great; the owner, Adam, is pool-knowledgeable but poor business growth planning brings on new customers at expense of losing old. After awhile, when you have a problem, Adam is busy going to potential new customers the 'cute dog' theme trucks attract and his guys are limited in what they can do and time they can spend just when you need your pool sparkling / working. I rarely write reviews. Be warned.

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

I've had 4 pool companies over the years. Most were inept or dishonest. Caught one on my camera…read moresabotaging my equipment and then tried to charge me $1500 to fix it! Then came Puddle Pools. The service is absolutely top shelf! The weekly detailed report is emailed at the end of their service with photos and water analysis. They are super responsive and the value for what they charge is excellent. I can highly recommend them if you are looking for a new pool company.

I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

Eric with EZ POOLS is phenomenal! Our pool needed a full overhaul, and Eric and his team delivered…read more The absolute nicest and most efficient company we have come across. He even installed a new light, which the other companies missed. Thank you so much EZ Pools, we are ready for pool season.

Excellent company!! Would highly recommend. Would never use anyone else in Vegas. Reliable and cost…read moreefficient. Great work

Eugene was very nice and professional. So far, so good. Looking forward to the service.read more

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

Poolstar has been wonderful. I've used them for several years now and they have been reliable…read morewith great communication. Recently my home was flooded and we lost almost everything. I knew with PoolStar servicing my pool, at least I didn't have to worry about my pool while we put our house back together. Thank you Cody and Andy for a great job.

We have used this company for over a year & highly recommend them. They come on time every week,…read moreand have done a great job keeping our pool clean and running properly. They are honest and respond quickly if there is ever an issue.

Priority Pool Service, formerly Tiger Shark Pool Service, has been outstanding. Their staff is…read moreprofessional, friendly, knowledgeable, and dependable. Their pricing is fair and honest, and we have never been disappointed with the quality of their service. Several of our neighbors have started using them as well after seeing the results, and everyone has been very happy. If you're looking for a reliable pool service, save yourself the time and frustration and have them come out for a quote. I think you'll find their pricing to be fair, affordable, and completely transparent. One thing I especially appreciate is that they don't leave your pool pump running for eight hours a day to make their job easier and increase your electricity bill. They do the job the right way and genuinely look out for their customers. I highly recommend Priority Pool Service to anyone looking for honest, dependable, high quality pool service.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

I can't say enough good things about Arts of Water Pool Service. Art was everything you hope for…read morewhen hiring a professional: responsive, reliable, and genuinely friendly. From our first interaction, it was clear he takes pride in his work and truly cares about his customers. He didn't just show up and go through the motions--Art took the time to assess the situation, offer thoughtful recommendations, and provide real solutions tailored to my pool's needs. That kind of attention to detail and proactive communication is rare these days. On top of all that, his pricing is very reasonable and the value he provides is outstanding. You're not just paying for service--you're getting peace of mind and quality you can count on. I really appreciated his honesty and professionalism. If you're looking for someone dependable who shows up, does the job right, and actually cares, Arts of Water is it.

From the owner: Looking for a reliable affordable experience, pool guy look no further 13 years of experience I…read moreservice all my pool so you don’t have to deal with no one else but me directly, my service consists of netting, brushing, balancing out chemicals and if your pool needs to be vacuumed, I will vacuum no doubt. I also inspect your equipment to make sure your system is running enough hours. There’s no leaks or air getting into your pump filter cleans and other repairs are apart from service. We do things right so we don’t have to do them again. Give me a call and let me show you why I’m the right poor guy for the job. Service are 4 times a month once a week . $140-160 firm prices

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

Diego's pool service turned my pea soup green pool back to beautiful. Thank you Diego and crew.read more

Great service, easy explanations, gave me more than I even asked, did a great job. I will call…read moreClean N Blue Pool Solutions again. My hot tub hasn't looked this good since the day it was installed.

Used these guys for two separate houses. First house last year they did decent and moved quick so I…read morethought I'd use them again. My personal house I'm not happy about a few things. The main thing is the rock wall. The job they did started rusting in under a month. Then the attempt to water seal the concrete left an eye sore and also dripped into the pool and on the tiles. I had to fix all of that myself because the more they tried to fix things the worse it got. The pipes for the waterfall leak inside and behind the wall causing white streaks everywhere. And in terms of time to complete, it was not great. Took nearly a month and a half because they would sometimes not come for a week at a time often without communication for days on end. The overall construction of the rock wall is not good or what was advertised in the quote. It looks very amateur and the structural issues will ensure that I will have issues now and down the line. I had to intervene several times and it still missed the mark. On the good side their prices are competitive and basic plastering and tiling seems to be alright so far, but I wouldn't use or reach out to them again. Nobody should expect their pool to look like this weeks after paying for a remodel.