Maybe you're desperate for good pool care as so many are in SE LV but this isn't it. It COULD be…read morebut it's not. Website is idealism not reality. As other reviewers said, new customers think you found a keeper, but soon service deteriorates. Zach, Billy, Darren are great; the owner, Adam, is pool-knowledgeable but poor business growth planning brings on new customers at expense of losing old. After awhile, when you have a problem, Adam is busy going to potential new customers the 'cute dog' theme trucks attract and his guys are limited in what they can do and time they can spend just when you need your pool sparkling / working. I rarely write reviews. Be warned.

-- Extremely Disappointed and Frustrated…read more I rarely write reviews, but I feel a responsibility to warn other homeowners about my experience with Big George's Pool Care. After a detailed and explicit conversation with the owner about not cleaning the filters on the road (due to HOA rules and the mess it leaves behind for me and my neighbors), they completely disregarded my request and did it anyway. This was not only disrespectful but also a clear violation of our community guidelines--something I made very clear upfront. On top of that, my spa was clogged for over a month, which I had to constantly bring to their attention. The clog caused a severe calcium buildup that destroyed the look of my tile. Instead of taking accountability, the owner brushed it off with, "Calcium builds up over time," and said I would need to pay another companymore to remove it. That's not just poor service--it's negligent. I've lived in my home for 7 years and never had buildup like this. My previous pool service would catch early signs and make recommendations before it got out of hand. Big George's took no such proactive care. Now I'm left with a spa that's downright ugly and embarrassing, and frankly, I feel taken advantage of. What was supposed to be regular pool maintenance turned into a costly headache. This is not professional service. This is a warning to anyone considering Big George's Pool Care: look elsewhere unless you want to clean up after them--literally and financially.

Jason is the best and provides excellent work and service for a very reasonable price. He shows up…read moreon time. He is honest and always gives me the best and most cost-effective advice for my pool. I completely trust him.

Beat the Heat is serving a 15000 gallon pool at a rental house. They expected prepayment for a…read morewhole month. They have serviced the pool twice. The first time they instructed us to run the pump more. On this second service, the pool is way worst. And I don't think they see it worth they effort to vacuum the bottom, skim the top or do anything about it.

I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

Eric with EZ POOLS is phenomenal! Our pool needed a full overhaul, and Eric and his team delivered…read more The absolute nicest and most efficient company we have come across. He even installed a new light, which the other companies missed. Thank you so much EZ Pools, we are ready for pool season.

I highly recommend Priority Pools to anyone looking for dependable, consistent pool cleaning and…read moremaintenance. Alejandro does a great job--his attention to detail truly sets them apart. He always follows through on every instruction I provide, and week after week, the service is thorough and reliable. I've worked with two other pool service companies in the past, and neither comes close. They usually started off strong, but their quality quickly declined over time. In previous years, poor maintenance even caused my pool to turn completely green. Since switching to Priority Pools, I haven't had that issue once. I don't often go out of my way to recommend companies, but Priority Pools--and especially Alejandro--have absolutely earned my trust.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Excellent assessment of the issue and quick plan of action and skillfully made the necessary…read morecraftsmanship including clean up! Had all repair tools and more! After service requested great response time and quoted a good price that was very fair for the time spent!! Request this company and Abraham the owner is the talented one!!

Fantastic work. Needed a quick auto filler repair in a hurry due to a inspection on a home sale. AB…read morepool services came at the end of the day on a same day request and fixed my issue , and helped me understand what went wrong. Helpful and very nice. Highly recommended!!

Stephen is my guy and he's the best. He always completes the pool cleaning in a timely manner. He…read morecommunicates well and also takes time to acknowledge my dogs. That's very important to me. Would recommend Stephen and Pool Bros to everyone!

Scheduled my day around the pool consultation that I confirmed the day prior to service, only for…read morenobody to show up. When I texted the number to ask what the update was, I was told that the appointment was "removed from their system" then was offered to reschedule the original appointment for 4 days later. Horrible introduction to this company. Will not recommend to anyone.

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

Diego did an excellent job! My pool was a lost cause and he brought it back to life again! Now…read moreit's sparkling blue! Diego showed up on time and did the job right. He's now my weekly pool gu

I've been using Sunset Pool Cleaning Service for about a month now and Jordan has been such a great…read morehelp with keeping my pool clean and up to code. He goes the extra mile amd also cleans up trash that's left behind. Thank you Jordan!!! Always answering questions i might have and being readily available when needed. If you're looking for a pool guy, Sunset Pool is the best choice.

Yordan does an excellent job maintaining our pool. He's punctual, professional, and always leaves…read morethe pool looking clean and well cared for. It's been a huge relief to have someone so reliable. Yordan has also helped me when I've had problems with the pool.

I couldn't be happier with the service I received! My pool had been looking green and stained for…read moremonths, so I booked a full drain and acid wash -- and wow, what a transformation. The team showed up right on time, professionally prepared, and clearly knew exactly what they were doing. They walked me through the process so I knew what to expect, and handled everything safely and efficiently. The pool was completely emptied and acid washed with attention to detail -- every tough stain and buildup was removed. Im sure when my pool is filled again it will look brand new -- the surface should be bright, clean, and absolutely stunning. What impressed me most was their expertise, honesty, and care. They answered all my questions, kept the worksite clean, and finished on schedule. This kind of service is rare these days. If your pool needs a deep clean or refresh, I highly recommend them. Outstanding job and truly worth every penny! I have actually booked them for my routine maintenance.

The team from Properly is absolutely solid when it comes to customer service and pool cleaning. We…read morewent from having a green pool filled with dirt and leaves, and now we have a clear, beautiful blue pool thanks to Matthew Whaley at Properly. I'm extremely happy we ordered their service and I feel like it's well worth the price making it a great value.

We have used this company for over a year & highly recommend them. They come on time every week,…read moreand have done a great job keeping our pool clean and running properly. They are honest and respond quickly if there is ever an issue.

The service I received from PoolStar is nothing but the best. PoolStar keeps my pool pristine and…read moreswim ready. I will recommend their service to anyone looking for top notch service!