My mother lived here in Independent living and then in Assisted living until her passing. I will be…read moreshort and to the point: We had many experiences here and I have only good things to say about Covenant and their staff. We also have a very close friend in their Independent living and he is very pleased.

Our parents have lived at Covenant for twenty years and the care is beyond wonderful. They are…read moreknown, loved, and cared for like family. Mom is in the memory unit now, while dad's moving into assisted living this very week -- all with tender loving care. We are on a first name basis with so many staffers and so grateful for them all.

My mother in law has been here for a couple of years and the staff is very caring. She had a very…read moreearly morning doctor's appointment and they were kind enough to braid and fix her hair beforehand so she looked nice.

My father receives exceptional kind attentive long term care at CCCC in Westminster every day. At…read more100 wheelchair bound and hearing disabled he still loves going on almost weekly planned group outings to a restaurant or parks with other residents. He is still motivated to dine every meal in their dining room and walks his chair around the center for exercise and interaction, music etc. His improved weight and zest since Re-locating to CCCC 7 months ago is incredible. I approve of the agency staffing and the 30 year workers that care for him and mostly their awareness of his unspoken needs. Thank you.

It is an unfortunate event when one has to arrange for assisted living for a family member. That…read moresaid, if you do it, this is a very nice facility. It is spacious and they cook from scratch in the kitchen. Most of the staff have been there more than 10 years.

I had the chance to do a clinical here and see the staff work behind the scenes. I saw how the…read moreresidents are treated when nobody was around and it was pretty amazing. The staff was respectful and kind and treated each resident with dignity. This is a place I would feel comfortable having a family member live. The residents are made to feel at home and are free to make their own choices.The staff was amazing

Speaking from an employees perspective:…read more I have been on with the team for about 8 months now. I've worked in the field for 8 years ( so as you can imagine, I've had training and experience in several facilities) This place was absolutely draining, on all levels. The façade of a beautiful building, and well lit gardens, and exceptional " Care provided to the residents" is absolute delusion. I have watched our team, my residents whom I provide care to, and my own well being turn completely downhill, which is why I feel the need to speak on this. Management and HR are not friendly, or welcoming or empathetic towards care staff at all, instead they are rude and entitled and walk the building with nothing but a higher demeanor, than those who actually provide care to these residents and work extremely hard on the floor providing care, and respect and constant interaction to these residents. I have not had a single, welcoming or open minded- conversation with any management since our previous HR has left the building. I have instead ran into conversations where those who do their jobs, and do an amazing job at it, are consistently belittled by HR and management. Yet, those who are lazy but favorited by management are constantly allowed passes for behaviors and LACK of care to these residents. The job itself is stressful, yes. But we all get into this field even as Caregivers to do our jobs and do the best we can. We also have lives outside of work environments, and some harder than others. This is where survival mode and flight of fight play a role- but to those that show up everyday and WORK THE FLOOR- we are discarded and picked apart -daily, but also while being extremely understaffed and drained ourselves. Yet still- NO support from our HR or ED or management as a whole. I have never felt so out of touch with a work environment claiming to do so much good for these residents- meanwhile disregarding and completely out of touch with their employees whom actually work with these residents and are the ones providing care. Pay compensation and expectations are not lined up at all. all this goes to say- Please DO BETTER, for our residents, for your care staff. for OURSELVES. No job should be or feel this draining on every level.

Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

The owner at The Retreat at Church Ranch has been bullying me to take down my review about how they…read moreneglected my father and the awful care he received. How the facility has gone down hill over the last year. I have attached a copy of her threatening email. Please don't be fooled by how nice the place looks. The people that work there or own it is what matters the most. Check out the email. It is an example of how they work.

The staff is great, from food preparation to care givers. We are very happy with the Retreat.read more

The facility is poorly maintained and does not appear to be cleaned to an acceptable standard. I…read moreobserved a housekeeper spend approximately 15 minutes vacuuming a single 8x10 rug before leaving the unit, and that seemed to constitute the entire week's cleaning. The sink was so dirty that insects were living in the drain, and the bathrooms appeared to receive little to no regular cleaning. The food is heavily processed and offers very little nutritional value. One typical lunch consisted of a few tablespoons of a mayonnaise-and-dried-cranberry mixture served on institutional wheat bread with processed turkey and processed cheese, along with a side of boiled macaroni mixed with even more mayonnaise. The receptionist at the front desk rarely acknowledged visitors, often remaining focused on her phone except when conversing with a male staff member. The quality of care was inconsistent. While a few staff members were attentive and helpful, many others appeared negligent, resulting in an overall experience that felt disorganized and unreliable.

My Aunt "Lives" at Springbrooke. I recently visited her and was absolutely APPALLED at not only the…read morecleanliness and overall maintenance of the facilities, but the dining experience was absolutely absurd it was so bad. * It is in a legitimately bad neighborhood, homeless all over the area, drug users, and overall high crime area definitely not suitable for our beloved elderly family members * Dirty and run down facilities, they apparently need to hire more and better house keepers. * The food was absolutely DISGUSTING. You know our beloved older family members living in a retirement home like Springbrooke have very little to look forward to, yet the one thing they have to look forward to is good food. At Springbrooke they are failing miserably at this, the soup I had was absolutely bland, had no seasoning and was cold, and I mean cold, not even warm. My Chicken was severly overcooked, flavorless, un seasoned and literally so dry I dont think there is enough sauce in Denver to help it. The vegetables were un seasoned, they obviously came out of a frozen bag, and were cooked to the point of being MUSH. My aunt said this was par for the course and told me that breakfast is even worse. Our server, an Ethiopian lady who was at least pleasant, when I complained about how dry and horrible my chicken was explained to me "That is how our chef cooks the chicken here, that is how our residents like it" and did nothing to even offer me something else or to replace it with a better piece of chicken. * My Aunt told me that they are now on the 3rd or 4th Chef since she has been there in only 2.5 years, she said when she moved in the food was average, then she explained the food was absolutely wonderful for around 6-9 months when they hired a great chef, but then that Chef quit and the new chef is absolutely horrendous. I hope someone in a position of power reads this and can talk to the chef. My Aunt likely does not have long left on earth, and we want her to get the most enjoyment she can in the time she has left, and the poor quality of food, the dirty living conditions, and the lackluster and poorly trained dining staff are not going to achieve that.... Thank you Darrold Sutherfield​

Job interview for housekeeping. The manager was nice. It seemed like it would be a good place to…read morework.

I strongly caution families against placing a loved one at Mountain Vista Memory Care. We had…read morenothing but trouble throughout my dad's time there, but the following are a few of our most serious concerns. During his stay, my dad was given a high dosage of Haldol that left him unable to get out of bed, incontinent, and unable to swallow properly. He lost more than 40 pounds, yet our family was never notified about the severity of his decline. We watched him deteriorate to the point that he appeared comatose and was unable to eat. Our experience with the nursing leadership and director Jason left us with no confidence in their judgment, honesty, or willingness to take responsibility. A memory care facility is entrusted with people who often cannot advocate for themselves. Families should be immediately informed about major weight loss, difficulty swallowing, drastic changes in mobility, and the effects of powerful medications, not left to discover the condition of their loved one after the damage has been done. We also received deeply troubling reports from people inside the facility about how our dad was being treated. I will not identify those individuals publicly, but what they shared reinforced what our family was witnessing firsthand. Instead of working with our family to remove our father from their care, Mountain Vista transferred him to the emergency room by ambulance and within 24 hours had filed paperwork stating that it could no longer meet his care needs and refused to allow him to return. We later learned that staff had reportedly been told ahead of time that he would not be coming back. Based on that sequence of events, the hospital told us it was not a legitimate medical transfer but rather a planned way to remove him from the facility. Based on what happened to my dad, I would never trust this facility with another vulnerable family member. Families should remember that the initial tour is a sales process and may not reflect the communication, accountability, or quality of care they will experience after move-in.

The Argyle - I have attended several events there, and I am continually impressed by how beautiful,…read moreclean, and inviting the facility is. They consistently introduce new activities and trips that truly enrich the residents' experience. I've spoken with many residents who genuinely enjoy the events and speak very positively about the Argyle. Jeromy O'Neil, the marketing director, goes above and beyond to serve his residents. Every time I mention Jeromy's name, residents smile and share nothing but kind words about him. He has a true passion for his work and cares for this residence as if it were his own family.

I have been here many times and the food is amazing. the staff is awesome and really helpful to…read moreguests. Care Quality is amazing. This assisted living is newly renovated and modern.