We needed a hot tub removed and these guys were great! Booking online was a breeze. The crew called to give us notice that they were on the way and showed up on time. Our old tub required cutting plus a few obstacles to work around and they did so effortlessly and effectively without damaging anything. They were done in about an hour. Very efficient and courteous crew! read more

It was a great service that Junk King provided. Quincy and Melvin were very professional and polite. They gave me a great price on all the junk that were taken away. I have used the company many times and they are always very fair on their quotes. Big or small jobs I can rely on them to get the job done. Thank you. read more

I've had this huge, heavy dresser in my old room at my moms FOREVER and trying to get rid of it for her has been a pain. I finally decided to get rid of it once and for all and so I came across Junk King. Their response time was SO quick and their prices were very reasonable so I went ahead and booked the appointment. Day of pick up rolled around and they were early, friendly, and so fast. I'm so thankful it's gone and for how easy the process was! One thing I will say is make sure if you're paying with a credit/debit card have a cash tip for them! I don't usually carry cash but luckily I had some on me so for anyone thinking of using their services plan ahead and keep that in mind. Thank you guys so much! read more

Found them on yelp....sent 4 request to local businesses in the area asking for help with a old tent canopy that was falling down and endangering not only people on our property but also our two precious dogs. Due to high winds in the valley it had to come down and hauled away immediately. Within minutes I got a call from Rebecca letting me know that they would do what they could to help me with my dilemma I was in, two hours 2 gentlemen showed up at my door and gave me a fair estimate to taking down the damaged tent canopy and hauling it away. Not only were these 2 men friendly and quick but both were very professional at there job. I will definitely use Junk King for future jobs around the house and I recommend them anyone out there that needs trash cleaned up and hauled away . read more

They was Kool the Workers came out and gave a Big quote but the I showed them a Cheaper Quote from a Competitor that was coming the next day !and They Honored there quote " And Did a Good job Clearing Out Everything that I needed done ..But then come Monday ... their supervisor called Me asking did I get a Receipt ? Then ask How Much did I pay Them ???? read more

BAIT & SWITCH!!!! Called & was immediately impressed that their trucks are larger & prices were cheaper than 1-800-Got Junk. I told the CSR exactly what I had & the measurements of everything. I told him I would need an empty truck & was ready to have my junk taken away if the initial estimate worked for me. I was quoted no more than $600, no labor or disposal fees would be charged. That's it, just $600 max. When the guys arrived, their estimate jumped to almost $1000 not including labor. I called the office & was transferred to the manager, Victor ??, who attempted to give me an even higher quote over the phone, while the guys gave my husband yet a 3rd different quote outside. I was like nope, thanks for stopping by!!! I don't blame the guys who showed up to work at all. They were awesome, friendly, professional, & sympathized with our frustration. It was definately bad management & trying to make a buck. read more

So on 6/25 I made an appointment to have some stuff hauled away on the 30th. My window was between 9-11. No one shows up so I call and I'm told "no, my window is 11-1 (even though I have email confirmation.)" They show up about 2:30 and say it's too late to take the garbage we can come back next Sunday at 8. I let them know i have plans next Sunday afternoon and can not wait around all day again. Just got an email saying my appointment tomorrow is between 9-11 now so I call. The gal says the 8-10 window was canceled because it was double booked. $598 is a lot of money to spend on an unreliable company. I also spent almost 6 hours waiting for them last Sunday. Please take your business elsewhere read more

Junior and Don were great - fast, efficient, kind. I had the option to accept their services then, or reflect on the free estimate for a later pick up. They gave me a great price, and the job was done before I could say lickety split. They left a lot of space in our front room. read more

These guys are great. I use them all the time. They are timely and very efficient. Quincy and Danzel are great to work with and also Junior. I recommend them all the time. read more

They were great! They came the very next day and were efficient and friendly and good price. Thank you! read more

When I called Junk Kings they came out and gave me a quote. I thought ok. So after getting two more quotes and going with another company who btw did not show up we ended calling Junk Kings back and they were able to come out the next day. Don and Justin went above and beyond what we expected. They were friendly and easy to work with and when we need to do another clean out we will be calling them again. I am super super happy. read more

Great service. They called ahead to confirm appt and showed up right on time. Fees were very reasonable. They were professional and wore masks. I had a couple of larger pieces and they were careful in removing all (no scratches on walls). I would definitely use this service again. read more

I wish I could charge them for a day that they cost me. I scheduled a pick up for a grand piano. They gave me a price of $298. The timeframe was between one and three. They called at 11:30 and were at a wrong address. The man says he'll call me back in 10 minutes. Then I hear from a different man five hours later saying he will be there between three and four. I made it very clear to Lucy the receptionist and to the driver when I spoke to him that it was a 6 foot one grand piano, legs need to be removed and you'll probably need three men and a good dolly. I see the truck close by and followed it to the house. I was correct it was for me but again got no call. The man walks in the house sees the piano and says he needs to call his boss. He comes back to the house and says it will be another hundred dollars and he cannot do it today. I scheduled them for today since I'm going out of town in the morning for a week. With all the things I had to do today I have completely wasted my day. Don't waste your time on this company the driver blames it on the office and I'm sure the office blames it on the driver. I told them everything about the piano and they didn't listen. What a waste of a day. read more

Brooke and Craig were prompt polite hard working nice job on staffing real gentlemen Thanks read more

Came on time and quoted us right away, per truck load and even did two trips, the first recycling and the second true JUNK. Easy, the guys that were working were pleasant, fast and nice. Would use again! read more

Requested 2 old desks to be removed from our upstairs office. Easy to schedule online. Joe and Leki called ahead of time and let us know they'd be a little early. No problems. They were courteous and neat. Carefully moved the heavy metal desk around corners and down the stairs. I would definitely use Junk King again. read more

Don and Bobby were fantastic! Our job was big, they removed a hot tub and it was in a concrete box in the ground. They arrived when they said they would, did the job to completion, and took all the materials away. If you need anything done, Junk King is the place to get it done. Really and truly appreciate Don and Bobby. Thanks, guys! read more

Called these guys up one day before I needed a pickup. They sent 2 guys over the next day, mitchel and jarred, they were really fast, nice, professional.i was happy with the services and the price was a fair/decent price especially for a last minute job. I would use their services again and/or recommend them to friends / family. read more

2 stars are only for ease of scheduling a pick up. The service and level of professionalism was terrible. We won't recommend this service provider to anyone. A team first arrived and did a poor job of estimating the cost of pick up. We had already informed that the amount of junk will change based on what furniture we are able to sell off. We were told that they will come over with an empty truck. On pick up day, the team arrived with truck which was almost full, picked only 1/4th of the junk. We were told that it will cost more to pick up rest of the stuff . The pick up team were very impatient and in hurry to move on. They finally charged us $538.00 for 1/2 truck but did not remove junk that would have filled 1/2 truck . We ended up engaging another service to pick up remaining things. read more

I'm seriously so impressed by this company! Easy online appointment setting, with email confirmation. We were able to get next day service, no problem. When they arrived, they were prompt and quick. Love that they confirmed their arrival 45 minutes before to give my husband and I ample time to get to the destination and prepare. They were able to get my father in law's California king size bed out of his third floor assisted living center in 35 minutes flat (that includes the time it took to navigate around the place, which can be a pain)! Not to mention, they quoted us over $120 less than their competitors. Thanks Don and Junk King, you guys saved us a lot of headache! Will absolutely be recommending to our family and friends up in the Bay Area! read more

Very professional and quick! They came the same day and even earlier than expected. A great way to get rid off your unwanted stuff! read more

I set up an appointment online easily for this weekend. I got an email confirmation, and that was that. I requested a window of 1-3pm. Quincy called when they were about 10-15 minutes away, for arrival at 2pm, right in the middle of the window. Josh and Quincy arrived when they said they would, they were super friendly and professional, and gave me a very reasonable quote. They were also fast - I had some large items and some heavy items, and they were in and out in less than 30 minutes. Very good experience - totally happy with how convenient the whole process was, how reasonably priced it was, and how nice Quincy and Josh were interact with. read more

I booked an appointment with Junk King for a Saturday from 2-4pm. At 3:30, I received a call that they were running late due to the weather. Not great, but understandable. They told me they would definitely be at my home by 4:30. At 4:30, I received a call saying that their last job was pretty large, their truck was full, and they wouldn't be coming at all. No real apology, no offer of service to make up for the failure to keep the appointment (and me wasting 3 hours waiting for them), nothing. They asked if I could be home mid-day on Tuesday (I could not) and then told me if I wanted a new appointment I'd have to call their central hotline. Needless to say, I've booked my next appointment with someone else. read more

I made appointment online and they called me a few hours before appointment time but I was home and happy to have them come right away. Quincy and his partner did a very nice job removing unwanted furniture and other stuff. They were on time, fast, polite and patient as I kept finding more items to give them. I am already making second appointment for another haul (10 years of accumulation at two separate residences leads to quite a bit of unwanted items and I do not have the time to sell things or find donation centers. They assured me that they recycle - hoping that's true since a lot of my items had many years of use left. read more

Unfortunately, I did not get to use their service. Only because they scheduled an appointment for me from 3-5 and NEVER showed up nor did they give me a call . I realize people get busy, but common courtesy from a business would've been great rather that myself having to call and find out they forgot and not know what happened. ‍ read more

I cannot praise Josh, the head of this Junk King's franchise, enough for what he did to account for the huge, inconvenient, and unaccountable mistakes of the unnecessary Junk King dispatch office. Their dispatch office did not confirm my appointment with Junk King for 8-10 AM this Friday, although I called earlier to confirm and was told that this appointment was there. Josh and his crew went above and beyond to make this situation right with me. The fact that I will strongly consider Junk King of Contra Costa for further business shows how much I value his services. I should also point out -- if you have a problem with Junk King the LLC, please make absolutely sure it's not because of this franchisee. Instead, take your complaints to the source: Mike Andreacchi (mike.a@junk-king.com) read more

Great service and quick pickup. Did a great job cleaning afterward. No complaints on their service. Only problem is too expensive, there are other cheaper alternative. For the cost of their service, they don't deserve 4 stars in my opinion. read more

Excellent service, On time , Very friendly service. Helped me remove 2 sofas from my apartment. Definitely would call Junk Kings again...easy, fast, friendly, affordable . read more

I needed a lot of junk removed, including a lot of ewaste. It was easy getting a quote and a time scheduled. The pickup was prompt, all were wearing masks. I got an updated quote and they removed an entire driveway full of stuff in less than 15 minutes. I can't comment on pricing since I've never hauled junk before but they were convenient and quick. read more

This company is a JOKE! They are unreliable, unresponsive and unprofessional! No one is in charge, no one takes responsibility for the actions of the company! All they do is make excuses for not doing what they said they would do! This was my first n last time I will try n use Joke King! ZERO STARS! Stay away from this joke company! read more

Reasonable quote, and got done in 30 mins what would've taken me all morning if I'd gone out and rented a pickup and made a couple runs to the dump myself. read more

We have been thinking about cleaning out our side yard, the place where everything goes to die, for a long time. A friend mentioned that he used this company and they were great, but I still researched online and found out that these guys are very reasonable also. In addition to price, these guys were perfect in every way: Easy to schedule online (for a $30 discount on the price) for next day service. Called before they arrived just like it said online. Arrived on-time. Lawrence and Gabe were very professional, polite, and nice guys who worked quickly and cleaned the side yard up really well. I'm so glad we used these guys because we now have a ton of useful space that looks great with no hassle at all! read more

I was in a pinch and called Junk King for a quote during the 4th of July week. I received a quote the same day and was able to schedule the job to be completed the same week. I had the pleasure of working with Don. He had great communication and did everything he said he would when he said he would. I would definitely use them again. read more

I originally called 800gotjunk to pick up boxes that were not broken down but the crew who showed up gave me a quote of 500 plus 170 for labor. I contacted Junk King and they came the next day. They quoted me $220, the crew was on time, had a great attitude, and worked fast. Plus they did not have a problem breaking down the boxes. I will be using them again in the future and will be referring then to my friends read more

After telling these guys not to remove a portion of things in my garage, they went ahead and now I am missing over $3K worth of DVD's I have collected over my life. After all was moved to my new house, this is still missing. I have no proof, but the evidence points to a certain company. This company really sucks read more

Don't even bother to call anyone else. I had a HUGE amount of junk from moving my art studio and house, along with a garage full of recycling and cardboard. I received a call back and quote right away. They are very competitively priced. I easily filled a full truck with junk. AND I still had alot of recycling leftover. They are a GREEN company, so they don't mix loads (garbage and recycling), but the guys were able to schedule a truck for my recycling the next morning. I had 2 crews, 4 guys, and they were all exceptional. Prompt, professional, courteous, neat, and very mindful. They swept up when they were finished, and I barely recognized my space! They made me feel like my happiness was their most important concern of the day. I don't know about you, but it's been forever since a company has left me with that feeling. I highly recommend them! read more

I used Junk King to remove a few items, there was a scheduling mixup on my part. I asked for the wrong day and sat around expecting them to show up, when I called they immediately reached out to dispatch to see if they can squeeze me in. Chris was prompt and polite as he informed me they can squeeze me in. Dijon and Quincy did a great job and were super courteous as they removed my unwanted stuff. Great experience all around read more

Just had a great experience with Junk King. I was going to order a dumpster, but they wouldn't deliver to my driveway because it is paved. So I found Junk King and literally just texted a picture of the debris and they came the next day. They took it all for the same price as a dumpster bin. Super friendly crew. read more

***update: the owner of the franchise called and couldn't be nicer. He offered to send a different crew on Monday and will honor the $99. I just hope he understands the guy who came earlier is trying to steal from him. Asking how I was paying and then refusing to take anything less than $228. That's in addition to how he treated us. Guy is not trustworthy and not someone I would ever want representing my business. Thank you for making this right. We appreciate it*** AVOID. This place is literally the WORST. I got a quote and the driver shows up and wanted to charge me more than double. He also asked if i was paying in cash...hmmmm.... I wonder where that cash was going to end up full disclosure...the first time they came my mom didn't hear the doorbell so they left. I called and apologized profusely. They said they'd come back. I went out and got donuts and bagels and waters...I really felt bad about missing them the first time. When they showed up, the guy wouldn't even come in to look at my stuff. He was on his phone the whole time. He asked if I'd already been quoted and I said yes, $99. He said that wasn't right, I showed him the email i got with the quote, he said he wouldn't do it unless i paid $228. Keep in mind He never looked up from his phone. I told him no thanks. Then the lady who emailed the quote says 'oops sorry' when i told her what happened. Worst experience I've had with a business. Unfortunately for the gentleman who showed up, I went and got $200 for a tip bc I felt bad about them having to come back. Breakfast and a $200 tip sounded fair to me. Your loss jerk! read more

Just had Lawrence and his guy over to clear out a full truck load of construction debris from my home remodel (added a few spring cleaning items as well). Lawrence worked quickly, kept me updated as he progressed, verified some items were actually for disposal and made the area spotless when they were done. As a small business owner myself, I appreciate another working hard, doing a great job for a fair price. That's Lawrence and his Junk King franchise. I will use Lawrence again and recommend him to all my friends. read more