Quality supplies; great prices! Picked up some fresh soil and plant food. Requested assistance from…read morean associate and without hesitation he suggested the correct soil and food for the plants we were repotting! Thank you!!

This has been my go to store since they opened their doors...until now. Front staff is less…read morefriendly and when I went to get 2 propane bottles filled at 1:30 I was told that I had to come after 3:30. Why advertise if they dont have people to do the job? Going back to my small town hardware store...

This is a good location, better than the one on Fredericksburg Road…read more Daniel and Josh are courteous and helpful. Daniel has outstanding product knowledge and understands the business at a level that gives me confidence in my decision to use Sherwin Williams over the big box stores.

This place is fun, friendly, helpful. I am an art teacher,…read moreand use their zero voc interior latex in the classroom for better quality, archival, and safer product than student grade acrylic!

What a lazy ass store. Went in to get some Lao t, brushes and supplies to paint my house. No one…read morein the store and both employees tell me they will be with me in a minute. Not in the phone and not dealing with anyone. When I inquired about a certain color, they told me to try another store outside of San Antonio, like 15 miles away. What a bunch of losers. Cater to contractors and hate residential walk in customers. Going to Lowe's.

Considering a remodel? This place definitely has options. I don't know, but going from place to…read moreplace looking for tile, floors, doors, sinks, etc., is stressful. This offers a lot of variety for a lot of needs in one place. The pricing seemed pretty competitive, but honestly I was so overwhelmed I didn't really check this out as much as I should have. What was outstanding was the customer service. My questions were answered easily and returns were accepted with no hassle. This is a win-win for me.

I would give it a 0 if I could but Danielle Gillmore is very very but very unprofessional ! and…read morelacks tons customer service and communication skills ! I am appalled on how someone like that is a manager, let alone is allowed to work here . if you want need any flooring or anything of the sort I suggest you go to ANY other location but this one . It seems like she has a problem with Latinos or Mexicans . I had my family contractor call regarding my order who's first language is Spanish with a heavy accent called regarding the status on my order because I told him to, although he does have a language barrier its never been an issue to get his point across if you have a brain , which clearly she lacks. I have been in this store several times and never had an issue with any other associate from cashiers to designers to some people on the floor etc . there was even one time I did not have a receipt for one of my products and I do understand the policies and a young gentleman in the front with curly hair returned them for me either way due to me having my receipt for all of my other returns and it was only 2 pieces of a mosaic, cause floor and decor is all about assisting customers right?? WRONG !! And from seeing the reviews it is not a first. And I do not know who she feels like but clearly this is not the place for her she has such a bad reputation with the store because when I told my neighbor about this incident who also does tons of remodeling and business in this location he knew exactly who I was referring to which says A LOT . anyways she answered the phone and my contractor was explaining the situation that my order had been in a pending shipping for a while now . she proceeded to HUH!?? WHAT?! I CANNOT UNDERSTAND WHAT YOU ARE SAYING and "SIR I NEED YOU TO TALK CLEALY I DO NOT KNOW WHAT *mocks him* IS and *hangs up* . Yes just like that . as I'm in the kitchen listening to this I cannot believe my ears so I tell him to disregard it and I decide go into the store and there she is in the back desk with her jacked up teeth and eyes wide "Hi do you have a receipt??" I just walked through the door went to the pros and cancelled my order I cannot believe floor and decor would allow such person to work here she is clearly there just for a check . And clearly does not care to resolve any customer issues if anything she gets s kick or ruining your day and is straight up RUDE!! please save yourself a headache, gas and a trip, my family and I will no longer be doing business here or any F&D we'd rather not deal with someone as miserable as her. I will also be taking this to Human Resources because the energy she gives off is up front MALICIOUS!!

Brite Ideas. Good afternoon great service. Only pick up only right now #COVID-19. Coming with…read morethem since last location. Getting my Diatomaceous earth food grade ( para todos kill lombrises) . Great stuff work for my great. #stayhome #cuidate #godbless

I have never had a problem with finding what i need at this store. John has always been friendly…read moreand helpful and will even tell you if your about to make a bad investment. Thats super helpful when your just getting started and become intimidated and overwhelmed by the large selection of products. Im looking forward to them moving shortly to the copeland location as i think it will allow them to carry even more products.

Not quite as big as the one in Bandera but have had pretty much whatever we needed. Staff is always…read morefriendly and ready to point you in the right direction. My toddler is a fan of when they have the popcorn machine up and going lol Paint supplies, dog food, garden items, tools, and the list goes on, chances are if you need it they got it.

AMAZING CUSTOMER SERVICE! me and my kids got some free pop corn and everything we needed!read more

I used to think the most important things in life were family, loyalty, and a good quarter-mile…read more Then we started our home remodel, and I added one more thing to that list: finding the right tile rep. Dominic (aka Dom) at The Tile Shop on De Zavala is built different. Patient, knowledgeable, and somehow completely unshakeable -- even after my husband and I changed our minds approximately 47 times. He guided us through every option with the calm confidence of a man who has driven through a concrete wall and walked away fine. You don't just buy tile here. You become family. Five stars. We ride together, we remodel together.

First of all I need to say the young lady that helped us was awesome. (Stephanie)…read more She did tell us several times any inside titles returable. Never said it had to be a full box. When my back splash was finally finished I had left over title 5 pcs missing from 1 box and 15 missing from the other box. When I called to confirm I was able to return it. Was then told it has to be a full box and Also that it Ststes that on bottom of receipt. Of course I didn't see that on there. Was just so happy with the assistance I received. Also looking up reviews it states " The Tile Shop allows you sixty (60) days to return unused tile." Where does it say FULL BOX!!! So now stuck with the Extra title.

James Sirbek was awesome to work with and very helpful! He was able to help us find the right…read moreplants for our yard.

My experience with Christian was exceptional from our first visit, to the time and care he has…read morecontinued to provide. From purchase, scheduled delivery, to offering assistance after the sale he has been invaluable. Frank, the planting supervisor was also extremely friendly and courteous as he explained the process of the planting of the trees. He knows and understands the system and process. All employees were very professional and knowlegeable. Ryan also made a special trip at the end of a long work day to stake one of our trees that needed additional support. The whole team has always treated us with the utmost respect and made the experience with the company very easy and comforting.