Had my Honda lawnmower repaired at this place. Reasonable price. Will do business with this company…read moreagain. Chris from service dept is awesome.

Always professional and very reasonable. He does great work. He's always available so it makes it…read morevery convenient to do business with him.

I took a polesaw to this guy, he didn't really seem enthusiastic to fix it for me. Numerous times…read morehe said you sure you want me to fix it. I gave him the go ahead, he ordered parts then I didn't hear from him till he sent me a picture of some 30 day pick up and threatened to sell my equipment. He never called or messaged to say it was done. I scheduled to pick it up ,then day of he was busy and not at the shop till 4. I'm a homeowner so I dont use my saw alot, I went to use it the other day amd it only ran for about 10mins before shutting off and not working again. Then he tells me there is only a 30 day warranty which again he never told me or had me sign anything. I explained to him he never told me that or I would have tried to use it a month ago. He offered to check the carb on Wednesday that he's open from 9 till 7. I wrote to go out there and now he has an appointment he didn't know the day before when I was asking to have my saw fixed correctly. Now he refuses to make things right, he's a thief, has poor communication skills, and will do anything to make a quick buck and then tell you there's nothing he can do. Shifty business practices.

I understand that it is necessary to give a star rating in order to document a complaint. However,…read moreif I could do so, I would give them a negative star rating. Anyway, on Feb 24, 2026, this company sent a technician out, by the name of Robert (?) to diagnose my gas generator. Prior to the actual appointment, or even scheduling the appointment, I was quoted the following: General Fees: - House Call - $49 per visit, even if the visit is to complete the repair, diagnosed at the initial visit. Even if the technician was unable to do a competent job, and new visit would be necessary to remedy or complete the initial service. Giving them the benefit of the doubt, they may work with you on this fee. - Diagnostic Fee - $100 however, this fee can be used toward a tune-up anytime. - Taxes & Credit Card/Debit Card Fee - Service Fee - 5.1% which includes tax, transaction fee(s) and everything. Not sure what else there would be, for there to be a an "everything", but I digress. Equipment Specific Fee(s): - Tune Up (Gas Generator) - $495 (Minus diagnostic fee if previously paid). Upon arriving, the technician, completed the diagnosis, I assume and the cost of everything would be $578.72. Of course, I attempted to break up the payments, part before the repair and he remainder after the repair/service was complete, but whomever Robert spoke with to see if this was acceptable would not approve this. It was all up front of nothing, and simply pay the quoted fee for house call and diagnostics, which would have been $149.00. With very little options as a housebound disabled veteran, I approved the estimate and the technician moved forward. By the way, the technician had already torn down the specific areas of concern, and to this day, they still remain in a torn down state of disrepair. UPDATE: Received a call back from Rob, I assume this is Robert, the technician who came here, tore down my generator, then only called me back to advise me that they were refunding the amount paid, minus the diagnostic fee ($100) and the house call fee ($49). So, I originally paid $578.72, they refunded or provided a "goodwill" refund of $100 on April 8, 2026, and after approximately 2 months, 19 days (Feb 24, 2026), and several calls requesting a call-back from a decision-making company employee. They finally submit a partial refund of my full payment on May 15, 2026. First of all, the house call ($49), I can accept that. However, they are charging me for a diagnostic with no proof that a diagnostic was actually done. Not to mention, the diagnostic fee can only be applied on a later tune-up, which of course, I will NEVER be able to utilize as the initial work was NEVER COMPLETED! I say this, because it is my understanding that, a diagnostic is supposed to diagnose the problem, so the customer can decide whether or not they want to move forward with repairs. Once that agreement is in place, rather verbal (Feb 24, 2026) of by contract/invoice/receipt (Feb 25, 2026), and payment (Feb 24, 2026), there is both an expectation of a reasonable time to complete repairs, effective communication and if all else fails, a full refund as services were not completed as agreed. Since the customer agreed to the repairs, as did the business, and the repairs were not done, it stands to reason that the diagnostic fee should also be refunded. Since there is no proof that the diagnosis was done, or done properly, since no repair was done, the diagnostic fee needs to be returned as well. The partial refund was submitted on May 15, 2026. As of May 25, 2026, the refund has not processed. UPDATE: Partial Refund processed on May 26, 2026. Paid: $578.72 - $100 (goodwill refund) - $317.80 = $160.92 - $49.00 - $100.00 = $11.92 (Not including the diagnostic fee, this is still owed!). I guess, since the diagnostic fee and the house call which were kept, amounted to $149, but they kept, $160.92, I can only guess, they decided to keep an additional $11.92 to cover their level of incompetence. I can only assume that these two characteristics can be quite expensive. CAVEAT: Per their website, they are an accredited business by the BBB. Based on the BBB, this business is not accredited.

I have a new riding lawnmower with a belt that kept falling off and they came out and quickly found…read morethe problem. I have a new belt, a new pulley, a spring on my deck, back in business. The price was worth it. These guys are great. They come to you. Give them a call.

Super happy with my first experience. They are very responsive when you message them through their…read morewebsite. They were very accommodating to my schedule. I had a difficult time finding a company that would deliver just a 1/4 cord. Their prices are fair and service reliable and courteous. They even gave me some extra pinon wood to try out. Try them, you won't be disappointed! Pecan Mott will be my go-to for all my firewood needs.

Spoke to Travis was able to do a lot through texting to get some firewood for barbecuing and he…read moreeven delivered.

Wonderful family establishment! This place was literally right around the corner from my house and…read moreI never realized it.... The young men that we met on the day of our visit were very helpful, kind and they had a lot of helpful information regarding the various trees. We were in the market to purchase some new trees and they did well with helping us make a final decision. This business focuses on selling more mature trees. They have a very large selection, various sizes and colors. Seems like they had trees from $100 to tens of $1,000's. Delivery & Installation charges were very reasonable. Delivery was 36 hours after we visited them and the install went smooth and flawless. I really like how the install team was punctual, they prepared the areas, planted the trees and cleaned up everything afterwards. Trees have a 1 year warranty. Absolutely wonderful job guys and completely enhanced our homes curb appeal!

Purchased 5 live oak trees from Alfaro 4 years ago. Trees were delivered (rocky Canyon Lake area)…read more& planted with a warranty. One tree became stressed within 6 months...called & they said they would replace it if need be, but give it a little more time. Today all trees are doing great including the one that was stressed...one of our best trees now. Currently purchasing 9 more trees...2 olives, 1 pecan, 4 live oaks & 2 Monterrey's for a new adjacent lot.