3.5* I decided to…read moregive this salon a try for a new haircut and color since the livingsocial deal was equivalent to the price I pay for a haircut from my usual stylist. I booked the appointment via text and sent pictures of exactly what I wanted to Luci. Luci is the daughter of the salon owner and she consults with her mom for advice when necessary. I can't say the cut and color turned out to be what I wanted but it wasn't bad. She was conservative on the length so the haircut process took longer than expected. I never colored my hair fully and had a feeling bleach was necessary but Luci disagreed. In the end, bleach was necessary but I did not have time to make a second visit or stay longer to do so so I just left it. Overall, the salon is clean, the staff are friendly and the haircut and color wasn't bad but again, it wasn't what I wanted and although Luci has many years of experience, she doesn't display the level of confidence I want in a stylist.

I bought a Groupon to try this salon out and was very happy with the results! Luci did an excellent…read morejob with the cut and coloring. I did go back to get my face framing touched up, and looking back I was being extremely picky, but she didn't hesitate to help and never once made me feel silly about the request. Everyone is very nice, and I highly recommend!

Yesterday my daughter received her Halo topper. Oh my goodness she looks amazing! Hair loss can…read moremake you feel so bad. Melissa you did an amazing job thank you for helping her. You can see such a difference! Customer service was amazing! Melissa style cut and helped her to learn how to put it on... see that smile in my girl thank you Melissa

This salon was suggested to me by a friend. I scheduled an appointment on-line and booked a wash,…read moredeep conditioner, cut and dry with Melissa. The booking process was very easy. I arrived and met with the owner Melissa and she started to work on my hair. I have naturally curly hair and she said the best way to address the way I style it was to do a dry cut. Once she finished and she took her time which was nice I went to the wash station. Chloe washed my hair and then did a deep conditioner. She gave me a scalp massage and it was mesmerizing. I was doing everything possible to not fall asleep. It was so relaxing and Melissa placed a weighted and heated press for my eyes which intensified the relaxation and blocked out any light. I hated for it to end and honestly would have paid more for another ten minutes of heaven. Once I had been rinsed I moved back over to Melissa's station. She put oil and some wonderful cream in my hair to moisturizer my curls. She then used a dryer on my hair that was a diffuser so the curls would stay intake. This was a fantastic experience, the stylists were all friendly and conversational. The salon is modern and clean. It was a great time and I'll be back!!

service was HORRIBLE!! then they get mad bc you spending your hard working earned money and want…read morethe right service. he didn't do HALF the steps for the pedicure. I immediately changed to the bare minimum pedi. my toe nails are cut way too short.. where he didn't file them they're choppy and the polish is clumpy. he told me that was the best he could do. for my money this is what I get. I don't usually go here but due to the side of town I was on, I went there. never again!! What I do t like is either way we have to pay!!!! Pissssses me off

this nail salon is slept on. Joe is amazing! does great work, all the employees are nice people…read morewhen i come in

So glad I tried this salon out while visiting Knoxville, what a gem! I am from California and this…read moreplace beat every hair service I've received there for 20 years, and at HALF of the price! Noa was amazing and a couple stylists were super helpful/friendly too and gave me advice after listening to my requests. Everyone working at this salon is just really nice and cool to be around, and will do your hair perfectly. What more could you ask for?

Was the first salon to respond. Efficient, although for the…read moreprice I would have expected more than I can do for myself at home. Can't afford it.

My husband went here for a haircut with Janet "Jan" Webb because she had 30 years experience..WHAT…read moreA TERRIBLE HAIRCUT A 5 YEAR OLD COULD HAD DONE BETTER...One side is longer than the other side very uneven all over ..She needs to go back to school...DON'T GO TO HER TERRIBLE HAIRCUT...

Christina is the absolute best lash tech! HIGHLY RECOMMEND! Affordable pricing and very sweet. I've…read moregotten my lashes done before and wasn't crazy about them by another company, but she has me on the lash train now!

i visited haven luxe salon (suite 12) , which is one of the suites inside of elite…read more the services: wash + blowout i-tip extensions styling this was my first time visiting this salon and i worked with paige. she is incredible!!! she is so gentle and takes her time. she is extremely communicative about what you like or dislike. i've been so scarred from other stylists, but i will definitely visit her again when i am in town. paige is so kind and warm, makes you feel like you've known her a lifetime!! paige is an absolute peach please visit this salon to have a truly enjoyable salon experience!! ‍‍‍‍‍

Took my client here about 6 weeks ago for a shampoo, two process cut and a style. The cut was…read morehorrendous, she didnt even get her split ends od even cut it short enough. She said we'll get it next time. Well, next time came around and my client expressed her concerns. Stylist immediately said " I don't work for free!" That was not what my client was implying. Stylist ultimately said, " I will do everything for free today, but I won't do your hair again." My client refused, fearing what the stylist would do. Stylist male was Sonya Corvette.

Audrey was Amazing yet again! the entire ambiance and staff is exceptional & welcoming! my…read moredaughters both go here now as well! Highly recommend!

BEWARE do not miss your appointment or they will charge you almost double what your hair cut has…read morecost in the past. Sadly I did miss an appointment- i would have been more than happy to pay for a fair cancellation fee. I left an email and called no responses. They never even made me aware they had a cancellation fee nor did I give permission for them to store my card info. Heck they even cancelled on me last minute but I was gracious about it. No wonder my hairdresser left them! Do not go there I promise you will regret it!

I have been a loyal Pure Lux customer for years and have generally been very happy with the…read moreservices I've received, which is why this experience was so disappointing. I recently had a haircut and, after living with it for about a week, realized I would like a small adjustment. I simply wanted someone to run thinning shears through the bottom of my hair--a quick touch-up that would likely take only a couple of minutes. When I called, Kelly answered the phone and was dismissive, telling me no one had time to help. When I called back to ask for a manager's name, her attitude changed and she suddenly seemed more willing to help, but it did not feel genuine. I was repeatedly told that everyone was booked, despite my request being very minor. What disappointed me most was the lack of customer service and willingness to accommodate a long-time client. I wasn't asking for a new appointment or a lengthy correction--just a quick adjustment following a recent haircut. I would have expected a salon of this caliber, especially with directors such as Amy on staff, to make more of an effort to ensure customer satisfaction. I have always enjoyed Pure Lux and hope this feedback is taken constructively, but this experience left me feeling undervalued as a loyal customer testing out the salon.

All the ladies have always been kind every time I've gone in. I love getting my hair done with…read moreAmber. I've also had a massage and a facial. Clean amenities, kind people, good service. Very surprised at the rating, I'm sure it would be a lot higher. If everyone that had a good experience left a review.