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Just Cuts

4.0 (1 review)

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15 years ago

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Sakada Studios - Coming home "styled". It looks like there are regrowth lines, but those were painted in. In my usual style, there is a straight line across.

Sakada Studios

4.7(17 reviews)
5.5 mi
•$$

Jaynee Studer For…read morethe past seventy - four years, I have been getting my hair cut about every five to six weeks. In that number of years, I have been to many barbers and stylists. The reason I am writing this review is to say that Jaynee Studer at Sakada is the best stylist I have ever had. I have been going to her for over two and one - half years and she is superb in every respect. She is an exceptional stylist and has found a way to cut my hair (with all of its cowlicks) so that it always looks very nice when she is finished. For over ten years, I went to a stylist at another salon and, after ten years, she could never even remember on which side I parted my hair! Jaynee is exceptional in her techniques and I would recommend her highly to anyone who is looking for a stylist. Besides being excellent at her profession, Jaynee is also very friendly and personable and a good person with whom to have a conversation. I always look forward to my appointments with her.

I went to Sakada at the beginning of the new year, had a nice Balayage, and cut with one of the…read morestylists there. I returned to get a nice new look for date night; unfortunately, I had horrible service this time around. I did bring in a reference photo for inspiration. I was open to talking about colors if there was a need to. I was a golden blonde on the parts that were balayage from last time. After some discussion, Melia asked if I looked like the reference photo and if I would be happy. I said yes. The service started fine, but she didn't get a lift from my hair. She said she feared damage, but I don't know why she didn't do a strand test if that was the case. Either way, she went through it again, and this time, it lifted very yellow. I was pretty concerned when she was drying it and not noticing that it needed some correction. She kept saying there were light issues, but being next to a big window, I didn't feel that was the case. I asked her if we could put some toner or something to help it. She did this, but it left blue spots in my hair, and I felt my blonde pieces were inconsistent in tone and application. She styled me before I really had a chance to look it over and as we were over time she had me pay her. She gave me her card and kind of awkwardly said if I needed anything to contact her. When I got home, I looked at my hair closer, but it didn't look good. I went to straighten it to get a better look at the issues; it was apparent that this was a bad outcome. I'm extremely disappointed in the lack of honesty. I understand mistakes happen, but professionals note when things don't turn out well and schedule customers for a fix before leaving. I sent my photo to get an opinion and was advised this would need some big color correction. I do believe in giving people another shot if I think they can do it. However, I already made many comments of concern about the color to which I felt wasn't validated when it should have been. I also didn't feel we had enough trust if she let me walk out looking this way. My hair already went through a lot and I don't have the confidence that she has a solution to get me where I want. I did ask for a refund as I would need to pay for a corrective service. It's one thing if this was about a matter of taste, but this was technically a bad job. In a text, she said she didn't do refunds and would do a corrective treatment followed by recommendations of foils. I don't want foils; I want blended pieces. Right now, I have harsh lines in my hair that shouldn't be there. There was back and forth about whether she thought this was a good outcome and about consistency/patterns. I have had multiple balayages over the years, and I know what is expected, so it was pointless to argue further. At this point, I think the pictures speak for themselves. It sucks when things go wrong, but I would have hoped that it would have been acknowledged at the time of the appointment or at least in the end. I did get my tip back after I sent pictures to push my point further, but this experience was beyond disappointing. Lessons I learned: 1) These people are independent contractors, which means their work is not guaranteed. Make sure you discuss bad results and alternative solutions if they are not nailing the look they promised. A good stylist stands behind their work and cares about your happiness. If you have any doubt, go somewhere else. 2) Be your own advocate. If you are too shy to say something, go somewhere else that has a manager in charge. 3) Always tell them to do a test strand if they have any concerns about lifting or hair integrity. It's better to do a test than doing a service again and running out of time. 4) If you are in doubt, ask another stylist in the salon to come over and give feedback. That way, you will know if your concerns are valid.

Photos
Sakada Studios - Front desk

Front desk

Sakada Studios - It's a lopsided color. The pieces in front don't go up enough and aren't balanced. I have chunky money pieces in the back. yellow blonde.

It's a lopsided color. The pieces in front don't go up enough and aren't balanced. I have chunky money pieces in the back. yellow blonde.

Sakada Studios - Inspiration  photo

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Inspiration photo

Spalon Montage

Spalon Montage

3.5(37 reviews)
0.1 mi
•$$$

I made two appointments a month ago for a Montage 55 minute massage with JJ and a Signature 45…read moreminute HydroFacial with Ja'Nice. This was my 10+ massage and 2nd HydroFacial from the Spalon Montage in Chanhassen. I found JJ when I was pregnant and saw her for Prenatal massages every other week in my 3rd trimester up until I gave birth. I continued to see her postpartum and will only book with her from here on out! She's the highest priced masseuse and for a good reason. My 2nd HydroFacial with Ja'Nice was much more thorough than my first. I felt Ja'Nice really took the time to unclog the most congested areas of my face and I left feeling clean and hydrated! I look forward to booking with both of them again. The Spa has a nice quiet waiting area with a roaring fireplace to keep you calm and cozy. The women's locker room is always clean and I appreciate the complimentary water, tea, and coffee. I enjoy arriving early for my appointments so I can curl up on the couch and read my current book to get Zen. Parking is limited as it is shared with the other tenants in the building, but I haven't had an issue finding a spot. Can't wait to schedule my next treatment!

My experience was horrible for the second time. My last appointment began 15 minutes late and my my…read morerecent appointment had not started 20 minutes after my scheduled time and no one had come to explain or acknowledge the stylist was running behind. When I went to the front desk the woman was completely unapologetic and offered no reason for the delay. If I had been 20 minutes late to the appointment as the customer, I would have been charged for the service regardless but they didn't even offer me an explanation, just agreed to let me cancel the appointment. Their attitudes were so careless, I'll never go back.

Photos
Spalon Montage
Spalon Montage - Bailey's balayage work!

Bailey's balayage work!

Spalon Montage

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Just Cuts - hair - Updated June 2026

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