My go to for the past 40-ish years... I have bought…read morecountless jewels from here. It's usually busy and booming. But lots of great associates to help you out. I've bought lots of Marco Bicego pieces here. Reasonable priced and fun to browse. Tons of selections. Even my wedding ring diamond came from here. Thanks to Yosi. It's a BH institution.

This place USED to have great deals, now, not so much. We went for the deals and therefore were…read morewilling to put up with long waits, people shouting and people being served in haphazard ways that might mean someone walks in and gets helped before you. Are there still good buys to be had? Sure. But given that they aren't all that great, it definitely isn't enough to put up with the worst service in the jewelry industry, with waiting forever for a bored associate who makes you feel like they're doing you a favor when "helping" you. Bring your patience and know that any help you get is likely to be from someone who can't wait to move on to another customer who might be spending more.

Highly recommend this store. Nikki is wonderful -- very knowledgeable and helpful. My experience…read morehas been great. Family and friends would agree with me. We've been many times and will continue to.

I have consulted Tony David on more than one occasion and he has been exceptionally courteous, very…read moreknowledgeable and comprehensive with every visit. I feel fortunate to have found a great resource in the Los Angeles Jewelry market. Cannot recommend this merchant more highly when it comes to a fair market assessment of jewelry value. Looking forward to continuing this relationship when I need to make a jewelry purchase. Jordan F.

I honestly cannot say enough good things about Janet and Richard! I am by no means wealthy. But I…read morehave some of my mother's jewelry that I really treasure and value. And I bring it in to get it fixed, resized cleaned & appraised. They treat me like any other VIP that walks through the door. They've been so helpful over the years. Truly a personalized experience. Five stars---would recommend to anyone!

There aren't too many places like this around anymore. Excellent service, honest prices and great…read moreselection.

I had the most incredible experience at Harry Winston, and I have to shout out Christina. she is…read moretruly a gem. PUN FULLY INTENDED From the moment we walked in, Christina made us feel so welcomed, comfortable, and honestly... a lil bit like royalty. Luxury boutiques can sometimes feel intimidating, but she completely flipped that experience into something fun, warm, and exciting. Her energy is unmatched. professional, knowledgeable, and effortlessly personable all at once. What really stood out was how genuine she is. She took the time to understand what we liked, never made us feel pressured, and somehow made the entire experience feel like we were just hanging out with a friend who happens to have impeccable taste in the most stunning jewelry in the world. And let's talk about her expertise. she knows her diamonds and pieces inside and out, but explains everything in a way that feels easy and engaging and not overwhelming ag all. It made the whole experience not just enjoyable, but memorable. If you're visiting Harry Winston in Beverly Hills, do yourself a favor and ask for Christina. She completely elevated our visit and turned it into something special we'll never forget. 10/10 experience. STILL smiling about it

Great designs, wonderful studio and fabulous service. Attended with a friend who is a regular and I…read morewas overly impressed by the service. This prestigious company provides exemplary service in Luxury Sale. WOW!

I love Anne Sisteron and co! Brooke and Jennifer helped me pull off a holiday miracle for my wife…read moreand I'm super grateful. I had initially ordered two X shaped rings from a small local LA jewelry designer. Paid, confirmed, and was just awaiting the shipping. Two days before Christmas they canceled my order with no explanation. Very 2020. So, in a bit of a panic, I went on a hunt for a replacement and Anne Sisteron was able to get me two rings in a similar (and better) design next day for curb side covid safe pickup. (A quick note: I messaged AS after 5pm on Dec 22rd not expecting a response, but Brooke was able to chat with me about what was in stock and set up a call for me and Jennifer first thing in the morning!) We had just found out we're having a baby girl, so the XX idea was really important for me to pull off.... AS made it happen in the zero hour. Thanks so much for the great service, communication, and kindness! ! ! ! -r

I could not be more pleased with my experience with this jeweler. I have been admiring Anne…read moreSisteron's style for years because she is featured in the high-end gift shop at the Orlando Four Seasons Resort at Disney. I love pavé set diamonds as my personal style and that is her specialty! I saw the Scythe bracelet on social media somewhere and had to have it. It wasn't currently on the website so I reached out to them via email and was set up with the e-commerce manager, Brooke. She sent me the info and I was able to put in an order for a custom piece, ready in 4-6 weeks. Approximately 4 weeks later it was shipped to me via Fed-Ex signature two-day delivery. It was too big, so I reached out and they sent me a 2-day return label and resized it and sent it back within 1 day of receipt with tracking info provided. Unfortunately, the size was still off, so the process was repeated, again with 1 day turnaround after item was delivered back to them. Brooke was a consummate professional, saying they would make it right for me no matter what. They did! It's beautiful. I love it. It's a stunner and matches well with another fine jewelry piece I have from Tiffany and Co. This is going to be one of my go-to shops for sure. Excellent customer service, ownership and accountability, great communication, and beautiful diamond pieces! They also recently launched a loyalty program with specials and gifts for members! I'm located out of state but will make sure to visit the storefront when I am next in California.

My appraiser's advice: get four offers before you sell anything…read more So I did. Brought in a mixed lot -- diamond rings, gold, some estate pieces. Three other Beverly Hills jewelry buyers made offers. Tom made the best one. By far. But it wasn't just the number. Tom walked me through each piece -- what he was seeing, why it was worth what it was worth. Not a whiff of hard-sell BS. Just an expert who knows what he's doing.

A true pleasure to work with. Wonderful people. Very fair prices. Highly recommend out of all…read morejewelers in LA.

Lance was exceptional. From the moment I walked in I was warmly greeted and he tried to be as…read morehelpful as possible without being to sales centric. I told him the color/style of bracelet my wife wanted for her first mothers day. At no fault of Lance the timeline was rather short and he was upfront about how it may be difficult to get the piece in time for mothers day. Low and behold a week before Mothers Day I got a call from him letting me know the piece was in and ready for pick up. I'm really happy to have met Lance and look forward to reaching back out to him for future pieces!

I love Van Cleef and have been a customer for some time now, but this was my second time visiting…read morethis location. I did stop by once a couple of months back, and the experience was quite similar, so I decided to purchase online instead. This time, I was slapped again with such poor and rude customer service. I was checked in by Sean Chin, who came out with a huge smile, and once I said, "Oh, I know what I want. I would just like a Sweet Alhambra pendant," he automatically changed his welcoming attitude into absolutely ignoring my existence and doing the bare minimum. Yes, this pendant is just over $2,000, but I have spent way more with VC, and the fact that he is treating customers differently just because of the price mark, which, to be honest, is not a small price tag (especially if you're a girl boss treating yourself or your loved ones with your hard-earned money ;) ) shows that they are trained to treat customers differently based on the price tag. In the past, they would take me to a table, place the jewelry out, present different options, and talk about a piece, as honestly, each piece is pure art, but this time he tried showing me the necklace in the middle of the room, no table to place my belongings, literally just standing in the middle of the store with him holding the necklace in his hand, until I asked where can I place my water and bag... Such a shame that this poorly trained customer service is running such a beautiful name. VC really should consider investing in training. I definitely won't be trying this location for the third time and rather purchase online myself or drive to the Costa Mesa location.

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

amazing jeweler they had such lovely things there and they helped me estimate my jewelry right away.read more