We're from out of town and badly needed to give our pup a bath…read more Used the self grooming station and it was very clean/neat with a very large and roomy tub that had stairs for dogs to easily get up and inside. Aprons, towels, brushes and shampoo/conditioner were all available. The water pressure was great, nice and warm and also had a great high power blow dryer. If I lived locally, I'd definitely be back here often. Very fairly price at $22 and didn't feel rushed at all.

Super friendly and helpful staff. I needed to buy a new dog and had several preferences. The person…read morewho helped me did a great job helping me choose. Surprised at the reasonable price is too.

My pup Honey goes to Doggie Day camp almost every day - Tabitha , Allison, Morgan , Chloe (…read moreeveryone actually ) is amazing. They treat Honey as if she was their own . My dog is so happy when she enters the doors at Petsmart ; from the enrichment games , the theme parties , and so much more - Honey deserves the best and Petsmart Encinitas is the best ! Thank you for treating her like family !! Leslie is an absolute Gem and is a wonderful resourceful trainer - and has helped me with my big pup !! Thank you Leslie !!!

Called this morning to ask if they had any openings for a nail trim for my two dogs. I was told to…read morecome in at 1pm. When I arrived they told me appointment had been scheduled for tomorrow and they didn't have time today despite there being two groomers sitting there doing nothing and a nail trim would have taken 5-10mins. They didn't apologize for making the mistake or try to accommodate me in anyway despite having been a loyal customer for 10 years. I will be taking my business elsewhere!

Amazing place for all pet needs! It's incredible how much care they put into the place and the…read morecustomer experience. Shout out to CC and Karen for exceptional service and loving all the pets!

I want to keep buying my food here but it's tooo hot and uncomfortable to even walk around. They…read moredon't have a/c and I don't feel comfortable bringing my dog in to get washed here

I have a 11 month old dog that was perhaps abused in some sort of way at her other houses. she has…read morebeen already to 4 homes, us being her 5th. because of this she is very skittish and scared. the workers helped us throughout the store and helped us find things good for my dog and suggested things in our price range we mentioned we had. pricing is a bit high, but I understand because it's not easy to get things like elk and deer. and that's what we were looking for, for some things for her to chew on. once again.. the worker we had was very nice and even was patient with my dog and made sure she felt comfortable and safe before taking action at her. my dog to my surprise was nice with him and did really well. totally recommend bringing your pets here.

I've been coming here over the past 5 years. Unlike most other stores, this one keeps getting…read morebetter. There are always great products for our pets but they always have something new to try. I love it! Customer service is amazing! You are always greeted, offered help/assistance and you're never in line longer that few minutes. I have two aquariums at home and keeping them clean and my fish healthy is a priority. They sell everything I need to keep the fish healthy and well fed. I also get my dogs treats and toys here on regular basis. They also carry the leash/collar we/our dog likes. My puppy seems to love Lamb Chop more than the other 100+ toys he has. So every few months we have to get a new one. So glad that they always have one. I absolutely love this store!

Rhonda the pet trainer was very helpful with our little Dog Mocha for coming when called. Plus…read moreother lessons for the parents. Would highly recommend Rhonda. The lessons were convenient. Communications was excellent. Good value also.

What a great place to bring your dog and wash and blow dry for only $20! This is a SELF-SERVICE…read moredog wash which includes shampoo, conditioner, brush, blow dryer and towels (a bit worn out tbh). (Though we do bring our own supplies but nice to have backup from the store.) There 4 stations and they are constantly cleaning/sanitizing after each use (so far what I saw). The staff there are pretty helpful and nice! And as far as I know there isn't a time limit but it's common courtesy to finish quickly. :)

Richard truly deserves recognition for his outstanding care and compassion. He went far above and…read morebeyond to help my senior mother on three separate occasions, each time showing patience, respect, and genuine kindness. What meant the most to us was that when help wasn't readily available, Richard stepped in without hesitation and made sure my mother felt supported and comfortable. He took the time to listen, never rushed us, and treated my mother with dignity and warmth. His calm and caring approach made a stressful situation feel much easier, and his empathy left a lasting impression on our family. Not every interaction that day felt welcoming, which made Richard's kindness stand out even more. Employees like Richard are rare. He represents the very best of customer service and human decency, and because of him, we will absolutely continue coming back. Thank you, Richard, for your patience, compassion, and for being such a bright spot when it truly mattered.

Richard deserves the highest praise. He went far above and beyond anything that could reasonably be…read moreexpected and helped my senior mother three different times, each time with patience, compassion, and genuine care. What stood out most was that when other staff members wouldn't step in or weren't able to help, Richard did so without hesitation. He never rushed us, never made my mother feel uncomfortable, and never treated the situation like an inconvenience. He spoke to her with kindness and respect, took the time to make sure she felt safe and supported, and showed a level of empathy that is sadly rare these days. It's clear that Richard truly cares about people, not just his job. His actions made a stressful situation feel manageable and left a lasting impression on our family. Because of Richard, we will absolutely continue coming back. He represents what exceptional customer service should look like, and Petco is lucky to have someone like him. Thank you, Richard, for your patience, your compassion, and for stepping up when it mattered most.

Enrique did an outstanding job grooming my dog, Bubba! From start to finish, he was professional,…read morepatient, and clearly cared about making sure Bubba was comfortable throughout the process. Bubba came home looking amazing--clean, perfectly groomed, smelled great and happier than ever. What impressed me most was Enrique's attention to detail and the genuine care he showed for Bubba especially because Bubba was nervous! It's obvious that he loves what he does and takes pride in his work. Bubba can be a crybaby at times, but Enrique handled him with kindness and expertise. I highly recommend Enrique to anyone looking for a talented and trustworthy groomer. Thank you for taking such great care of Bubba--we will definitely be back!

Paw Purrfection is the gold standard of grooming. TJ'S…read moreGrooming for all your mobile needs! Best quality lowest prices guaranteed. Hi Chris!

We love this spot! We get our golden retriever's birthday cake here every year and he loves it…read more They even personalize the cake for him!

Our second time here. Just stopped in to get some of the frozen cupcakes (i.e. "pupcakes") they…read morehave in their refrigerator. We got one large cupcake and four smaller ones. All were frozen. Our dog Teddy loves them all. $5 for the large, and $9 for the four smaller ones. Nice employees. We'll be back for a third time.