This is my go to place for manis and pedis. The new location is beautiful inside! I have always…read morereceived good service and the nail technicians are very friendly. They always remember you and offer drinks and egg rolls. I also like that they have a reward system and you can earn points and get money taken off your next service.

Very much overcharged here. I was going there for quite some time and it was good at first .. then…read moredipped nails started breaking, a lot. This service was $60+ tip.... So I never left there paying anything less than $75. Today .... Went to another nail salon, closer and low and behold.... Only $45 for the SAME SERVICE!! Of course, I tipped... But I'm very happy with this new salon and their services. Don't OVERPAY, my friends!!!

All these photos are from different times throughout the many years I've been coming here! I always…read moreget pedicure with shellac for my toes and my hands are basic acrylic almond shaped. I don't typically get designs, just shapes. Vibes are always good, especially with the drinks offered. I do not have a regular tech but everyone seems very nice.

I've had my nails done by many nail techs over the years, and K truly understands nail…read morearchitecture. He doesn't just make nails look pretty - he actually looks at your natural nail, how it grows, where the strength needs to be, and builds the nail accordingly. My natural nails tend to grow upward, and K knew exactly where to place the apex for strength while creating a beautiful slope toward the tip. He also refined the underside of the tip so my oval nails could stay full and feminine without looking thick or bulky. The shape and balance are beautiful from every angle. I'm very particular about my nails and I know exactly what I like, so I really appreciate a nail tech who can explain what he's doing and why. K clearly understands the technical side of his craft, and it shows in his work. He does an amazing job. The spa also provides great service. They have a good system in place that even when it's packed, they manage appointments and walk-ins seamlessly.

Clean, opulent, ornate, fancy....very impressive. Pedicure…read morewas excellent, only wish it was lying down! A great experience.

TERRIBLE the workers are very rough and so aggressive after you correct their work. The workers…read moredon't speak english so they don't understand when you ask for what you want or any request you make. Their work is terrible and they try and get away with it. The lady starting throwing things at me and grabbing me aggressively because I told her to fix her TERRIBLE job. also when you ask them to remove acrylic nails all they do is soak you. they don't clean your nails after they just leave them how they are. poor half assed job. and then they have the audacity to be rude! also the workers are drunk and playing karaoke meanwhile customers are lined up in the front ????

Love my nails!!!!! come check my girl Heather out she keeps my nails looking fire. Every picture I…read morebring to her she gets it. And my nails last for almost a month!

This is the first time I patronized this nail shop. After one of the staff yelled at my 13 year old…read moredaughter, I will NEVER give another dime to this business. I stopped by the shop to ask if they were able to do a specific nail design which included different patterns and 3D art. I provided a picture this design and was told they would be able to replicate the look at a cost of $85. Initially, I left the shop to check pricing at a couple of other nail shops but I was told they would not be able to replicate the design. I went back to elite nails where we were given great service until my daughter said she felt the nail art was not up to par. Mind you, I was getting a pedicure while the male nail tech was doing my daughter's nails. Once I finished I walked over to look at her nails. I told the male nail tech the nails were a bit long and wide. He told me the nails had to be that way in order to complete the design. I don't do nails, so I thought the design would come together as he got closer to finishing. My daughter whispered to me asking if I thought the design looked like the example provided. I didn't think it looked the same so I told my daughter to tell the male nail tech what she thought should be fixed. Apparently, he was not able to make adjustments because he began grinding the design off. This is when the female nail tech came over to stand beside the male nail tech. I told both of them I realized they were closed and asked if we could come back to finish the redo the next day. It was at this moment when the female nail tech looked at my daughter and yelled, "why did you wait til the last minute to tell him you didn't like the nails." I was shocked!! My initiate reaction was to tell her, "Do not yell at my daughter. She's 13 years old and was apprehensive in telling a grown man she didn't like the nails." The female nail tech looked directly at my daughter again and yelled, "well this is your 13 years old lesson to say you don't like the nails." I was literally sitting right next to my daughter as this nasty, vile woman speaks to my daughter in such a terrible manner!! I told the nasty woman, "You don't speak to my child that way. If you have something to say you say it to me!!! I'm her mother and she is a CHILD!!" That woman's behavior was deplorable!!! I have worked in customer service since I had my first job at 15 years old. I take customer service very seriously. I would NEVER treat a customer that way, especially a CHILD!! I wouldn't allow my daughter to speak to a service person in such a vile manner, and I expect the same respect from a grown woman. It's obvious that woman lacks customer service skills and self control. DISGUSTING BEHAVIOR, MAAM!!

Amazing quick service, i've been coming to VIP for almost two years, i've never left disappointed!…read more Friendly kind front staff as well as nail technicians, ambiance is always relaxing, clean, very well maintained establishment. I don't understand the bad reviews, this is my favorite nail salon in the area by far, i've had pedicures, polish, shellac, acrylic, manicures, i've always left happy with a fresh set! I come in for a walk in every time i go, and i've never been left waiting. Very fast and friendly service. Ask for Mindy, she is incredible!!

I went in at 12:00 and got seated right away and we finished at 1:15 my person had short hair was…read moresweet and pretty

Love this place. Great variety for pedicures too! Katie always does a great job! Got my full set,…read moreshilac, Sharp Almond French Tip and they look so sexy!!

Wow! Using Google translate at the nail shop to hear what these people be saying about us is crazy!…read moreThey said one lady definitely doesn't have money because she didn't wanna upgrade to the deluxe pedicure and said another must be broke because she didn't want shellac polish!!!! And they laughing about it, I'm definitely not coming back here anymore! Times are hard and people can only afford what they can afford this is sad! Just because people come in for one thing and don't get all the millions of other services that's offered doesn't mean they broke! SMH ‍

I just asked for a basic pedicure but as you can see, it's pretty sloppy. The ladies were very…read morepolite. No waiting.

Everything goes well here! Very expert staff and so friendly and fun! It's like going to a party to…read moreget your nails done. All salon services offered either by appointment or walk in. Love coming here.

Walked in wanting to try a new place. Was very happy with how my nails came out, Kathy was very…read moresweet and excellent at her craft. Will definitely be returning.

Best shop in town it's on west lake Houston in a strip center close to Kingwood/atascocita/ humbleread more

very good service and very good nails but wear your glasses next time please. byeeeeeeeeread more

Been going for a few months and nothing but great experiences especially while perserving my…read morenatural nails. The attentiveness and prices are amazing and it's not a rush service. Friendly staff.