ATX Spring Cleaning did a deep cleaning of our rental house after we moved out. They did a…read morewonderful job! The house looked perfect. They cleaned the refrigerator and other appliances beautifully. The bathrooms were sparkling. The floors were super clean. I highly recommend them to anyone looking for exceptional housecleaners.

Love this service! Maria is very responsive, courteous, and on top of everything they do an…read moreexcellent job. Best cleaning service I've hired in Austin!

I guess I paid for two gals to chitchat instead of clean my house. I added blinds to my move-in…read morecleaning and noticed that the cleaners didn't flip the blinds over and only cleaned one side. After calling to complain, the company sent the cleaners back out to finish the job correctly. I also added carpet cleaning to my services which was fantastic, however, I wasn't able to check the upstairs clean due to the carpet cleaner needing the space. Once he was done shampooing the carpets, I went to check on the rest of the cleaning services and noticed that the cleaners didn't scrub my shower or tub, left the bathroom sink with dirt streaks, and the countertops grimy. Waiting to hear back from the owners but this was not a good experience, and I absolutely do not recommend. In fact, I think their other 5 start reviews are fake. Oh, and they were late. Two stars solely on the fact that the carpet cleaner actually did his job.

Responsive affordable and they did a great job. I had requested a deep clean and they delivered!…read moreThey quoted two folks for two hours. They needed a little extra time and cleared the extra charge and time with me before performing the work, and I couldn't be happier.

Fantastic cleaning and great care from the team…read more Communication was quick and smooth he business was super flexible whenever I needed to delay or speed up cleaning.

I have never hired anyone to clean my home before, and now that I have had the amazing women at LM…read moreSimple&Clean come to my home, I will never look back again. They did such an amazing job cleaning my home. They were so kind and loving and thoughtful. They made everything so beautiful and provided such a lift of stress off my chest. We are an LGBTQIA+ & Neurodivergent home and have disabilities. We did not feel judged for a single second. We cannot wait to have them back again in two weeks. Thank you for our clean home. You cleared our hearts and our spirit!

The team did a great job with my bi-weekly cleaning. House looks fantastic. Floors nicely mopped or…read morevacuumed depending. Bathroom and kitchen are sparkling.

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.

We have had austins finest clean our 1,000 sqft, two bedroom apartment twice over the past two…read moremonths. After the first cleaning, we were very pleased, and decided to schedule a second cleaning. After returning home from work, excited to walk into a just-cleaned apartment, I was extremely disappointed. - surfaces in both bedrooms had not been dusted/ wiped down (dressers, night stand and desk) - kitchen island was dirty - top of liquor cabinet had not been dusted - coffee table top had not been cleaned - dust and crumbs on the floor were overlooked I called Alexis to talk about what might have happened, and was even more disappointed. She told me that "the dust must have settled" since they had been there hours before, that "sometimes the towels leave lint", and "they don't lift furniture". She assured me that she watched the surfaces get wiped down while I could clearly see that they hadn't been. I was extremely disappointed by the contrived and combative response. I feel completely duped, especially since there are so many competing services at better price points. Attention to detail is paramount in this industry, and apparently austins finest cares as little about the details as they do their customers (see screenshots).

Not impressed. Lacking basic attention to detail and charging wild amounts for services they didn't…read moreeven provide. Charging $130 to clean a 900sqft apartment once a month- not dusting surfaces- huge disappointment. Just don't do it, look elsewhere.

We got all rental deposit back thanks to their move-out cleaning service. And trust me, that was no…read moresmall feat because our moving guys left the floors super messy! We were moving cross country during the huge ice storm this year. Our move-out date kept getting pushed and most of the city was without electricity. Ginger kept in close contact with us the entire week and was incredibly gracious and organized keeping up with our constantly changing date. The fact that she was so fast to respond to our emails during a time of statewide crisis was truly amazing. We weren't able to be at the condo the day the maids cleaned, and I was nervous that a lack of supervision might lead them to miss some spots since we weren't there to answer questions, but my fears were unwarranted. Our landlady saw the before-and-after state of the condo and said she was amazed at how clean it was, considering that the moving guys had tracked so much mud all over the place. We'd sprung for the baseboard cleaning and interior window cleaning and I think that was money well spent. Thank you so much to the entire Austin Maid Service team for being the only thing during the ice storm that went smoothly!

UPDATE: As soon as I posted my one star review, the company immediately reached out and indicated…read moreconcern and requested the email I used. They also provided a phone number and were very willing to talk to me about the situation. That was nice because they could only guess as to the intensity level of how that call would go, but were still very willing to speak to me. They had no obvious record of receiving my email correspondence. I verified the email address I sent them to (as I had directly replied to their correspondence) and they have indicated they are looking for them. Unfortunately, the problem was over a year ago, and I sat on writing this updated review a long time, so it is doubtful they will be found. I cannot verify that the emails were not received, but I know that problems like this occur. I will not question their honesty. The three times I did use them, other than the problems that resulted in the offer for a free cleaning, they did do a good job. They have offered to work with me and make good on their promise. I sincerely believe they will do this. However, I am not taking them up on this offer. Please note they they are doing this in good faith. For this reason I am increasing their stars, (due to this new interaction); they do not warrant an ugly one star review that hurts the business when they obviously are trying to do the best due diligence possible with this very delayed situation and their over all work was good. ---------------------------- I've held off on this updated review, but it is now time. When I was selling my home, I re-hired Austin's Maid Service. They came to clean my house on the day the realtor was coming to take photos. The freezer and ice tray were not cleaned (and I was completely moved out, with no cleaning supplies, so I had to go to a neighbor to get some to clean it myself). Also, one of the cleaners broke a light bulb in my bathroom, forcing me to replace all the bulbs (I couldn't match the other 3 bulbs), which caused me to be later to work than I had planned. Ginger apologized and offered me a future cleaning at no cost. Ginger's email stated: "Thank you so much for this update! I'm disappointed to hear this. What I'd like to offer is if you were to give our company another chance, your next cleaning would be 100% complimentary. We are always working to improve our service and our staffing and we, and I, take that work and effort seriously. I apologize that the service was lacking and that we were unable to get out there in a timely manner to resolve this issue. I genuinely appreciate your feedback and input. If we can be of service at any point in the future, your next cleaning will be complimentary, and then we can simply take it one step at a time from there. Thank you again - Ginger & Co." Well, I reached out a couple of years later, to that exact email and heard crickets. NO REPLY. I tried again. NO REPLY. I tried again. I was relying on this complimentary cleaning for the condo I was moving from. Do not hire this company. If the owner, Ginger, will not honor a written promise of a service, I do not think she will be honorable to any promise she gives to you.

This is our second time using Garcia Green Cleaners. Excellent service and good work. Because we…read morehave a pet, I like that they do not use hash chemicals. Very pleased.

Garcia Green Cleaners did a fantastic job getting my recently renovated house ready for move-in…read more The owner Melissa was quick with all communication, flexible with scheduling, and offered competitive pricing for a deep cleaning, which was a welcome surprise given that she uses only eco-friendly, pet-safe cleaning products. She and her teammate arrived promptly, were friendly as all get out, thoroughly tackled every nook and cranny, and were sincere in their desire to do an A+ job.

Fabulous Find!! I needed a pre-move in clean.... Ina and Justina rocked it! Some areas required…read moremore attention than expected, and they left the entire house as if their own family would be living there. Price was excellent, and despite the distance being further than anticipated, they honored the quote. They arrived promptly on time. Cleaned furiously, including wiping down walls, scrubbing grout areas and even left an air freshener on the kitchen island! I cannot recommend them highly enough, and will be happy to have them back!!

Highly recommend, Inna. Her team did a great job, and we will be using them moving forward.read more