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    Just Plumbing By Sam

    5.0 (3 reviews)
    Open 8:00 am - 8:00 pm

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    Plumbing inspection

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    Apex Plumbing

    Apex Plumbing

    4.2
    (53 reviews)

    Mother and I are senior citizens. A week ago I contacted APEX Plumbing to fix a clogged bathroom…read moresink and toilet. I know we need cast iron pipe replacement. Had a different Plumbing company come out to give me quote and even did a complimentary camera job. I viewed it and realized we need a new cast iron pipe replacement. That company was quite high, though, in pricing for anything and so I naively believed BBB and Angie's list and went with APEX. Anyway, long story short, the plumber from APEX, misled us into believing the sink drain was cleared. He couldn't find anything wrong with the toilet, he said. He did more investigating around the premises. I kept asking how much this was going to cost and he replied, "Don't worry about it." (Have footage on live camera).Then, when he was done, he told us it would be $325.00. He produced a tablet, stating that is where I needed to sign giving APEX permission to take my credit card.He said we'd receive an e-receipt along with other quotes and he was headed to his truck and would send it while parked there. After not receiving anything, I called his office and had to wait the next day. To our astonishment, the plumber had written very inaccurate assessment of things and even stated I agreed to a camera to check the pipe out. I made it clear we didn't need that.It turns out that he made my signature appear as if I agreed with his false quote which I never saw until a day later. Yesterday, a plumber representing APEX PLUMBING, surprised us by showing up. I was at work and saw on my live camera the guy preparing to do some work.Unannounced and without permission. Mother tried to tell him NO but he seemed to ignore her until he heard my voice on the camera and made him LEAVE. I was unsuccessful in fully communicating with his general manager, Frank. Had a hard time getting a working email from his office...I hear crickets ..I sent them an ULTIMATUM. And we want our $325 back as the sink is still clogged as is the toilet. APEX PLUMBING are SCAM artists trying to take advantage of the elderly. Mother is very disabled and half blind.SHAME, SHAME, SHAME ON APEX PLUMBING!!!! THE STATE ATTORNEYS OFFICE WILL BE NOTIFIED!!!!

    Our washing machine valve suddenly started gushing water, and thankfully Apex was willing to help…read moreus after hours. Bryce was our plumber, and he was quick, efficient, and did a fantastic job handling the repair, which included welding and replacing the valve. We really appreciated the prompt response and quality work!

    Garrett Plumbing

    Garrett Plumbing

    3.3
    (26 reviews)

    I was actually referred to Garretts Plumbing by a couple people because of their expertise. Now…read morelet me tell you that people rarely take the time to leave reviews unless something goes wrong so take what the previous person said with a grain of salt. I read reviews constantly if I'm shopping for a product or using a service; in this day and age you pretty much have to. I've gone there three times for just a few cheap parts so take what I'm about to say for what it is, which is stellar customer service. I'm not a contractor so I'm not spending a lot of money, so their motivation to please is genuine. I was working on a leaky kitchen faucet a few blocks down from the store and it was just kickin my @##. I invested close to 6 hours trying to get that dang leak to stop. I'm a handyman so I'm pretty good at fixing things but with this, I met my match. The owner, Larry, was so willing to help me solve the problem while I was in the store. We tried replacing the cartridge ($20) and the seals (he gave me for free). Went back and went to work to no avail. If I coulda thrown the thing out the window I woulda. I called at about 4:50 to try to speak to Larry but he wasn't available so I asked the gentleman on the phone if he had any techs that might be able to help me troubleshoot the problem and he referred me to Terry, the service manager (Not a technician). I spoke to Terry and told him my dilemma and he asked me where the property was and I told him and he said he'll right there. This 60+ year old man hopped in his truck and buzzed down to help. He got there, worked on it for about 30 minutes and couldn't get the leak to stop so he went back to the store to grab another part. He came back and worked on it for another 10 minutes. No luck. He then called Larry (the owner) and explained the situation and Larry came by too and together, after about 30 more minutes of working on that #$%#%$, they got it fixed. Thinking surely I was gonna get raked for needing two people to fix it, I asked what the damage was and Larry said "Don't worry about it". Huhhhh. I didn't think I heard him correctly. They refused to take any money. Terry lives more than an hour away and Larry came by to help after business hours and didn't even charge me for nearly an hours worth of work. If you find any company that would do that, you better not lose their number. I will continue to use them and I will refer people to them because they went above and beyond when there was not motivation to. Amazingly friendly guys and very knowledgeable. A customer for life Please remember to post reviews about all companies you come in contact with but be weary about fake reviews as well. There are companies out there that other companies hire to leave fake reviews so if it sounds really generic, its probably fake. In this new era we're in, content and online reputation is everything so do your part to let people know.

    I hired this company as the plumber for my bathroom renovation about two years ago, and I would not…read morerecommend them based on my experience. From the beginning, the quality of the work was poor. During the renovation, we discovered that the plumbing lines were not secured properly. If the wall had been closed up with tile before checking the work, the pipes would have made significant noise behind the wall. Even after addressing it at the time, the pipes still make noise to this day. More recently, the shower valve began leaking behind the wall, which caused damage to the unit below mine and to a common area of my condo building. I had to open up my wall to access the plumbing and have the issue repaired. Their own plumber came out to fix the leak and acknowledged that the original work had not been done correctly. Despite that, the company has refused to take responsibility for the poor workmanship or cover the related costs. They also would not even comp the repair they had to make to their own prior work. Overall, this has been an extremely frustrating and costly experience. The original workmanship was poor, it caused ongoing issues, and when a serious problem came up later, the company refused to stand behind its work.

    Just Plumbing By Sam - plumbing - Updated July 2026

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