This is the best place. A female owner who knows her stuff. Some reviews indicate men don't love…read moreher attitude :-). I hit a sign flying down the freeway. It took out 2 tires and the car's electrics stopped working. They took care of everything at an unbelievable price (compared to the dealership) in 24 hours. They speak Spanish and English. Really, get an estimate here before you go elsewhere

Love these guys. I've used them 4 or 5 times. Fast cheap convenient pleasant. Couldn't recommend…read morethem more

Alex at Big Q Auto Repair is fantastic. He diagnosed an…read moreongoing exhaust issue on my Subaru Outback as a cracked manifold, but what really stood out is that he went out of his way to check with Subaru about warranty coverage instead of just charging me for the repair. Because of him, I found out the repair is covered under the 8yr/80k emissions warranty--saving me over $4,000. Honest, knowledgeable, and truly looking out for his customers. Highly recommend!

Needed maintenance on my car, the usual 5K service, and just checking for other possible repairs…read moreneeded. I checked with a few different companies on yelp, and had best message conversations with "Big Q" and the manager Rick. Decided to give them a try and price seemed fair. Came to my appointment early and was lucky to be helped right away by Alex and his teammate. Quick easy service within 1hr, which is shorter than most places. Really pleasant and friendly staff and good service as well. Can definitely recommend this place and their team. Thank you.

My husband got a flat tire as he was leaving work. Stressed, he called to let me know he'd be…read morerunning late for dinner, but shared that he had found a tire shop and was on his way. I just want to say thank you, Ray, for waiting for my husband to arrive and for taking such great care of him. Esteban spoke very highly of your attentiveness and efficiency, and we truly appreciate your help. - Esteban and Sandy

I pulled in to get a tire patched. Paul and the other associate at the front desk ignored me, even…read morewalking right past me without looking at me... the only other person in the room. They patched the tire (poorly), and tried to steal my valve stem cap saying I didn't come in with one. Very creative. They replaced it with a broken plastic one until I requested they take an extra look around. A-HA, Victor "found one lying around" that happened to be exactly the one I drove in with. Super cute, guys! They parked my car a block away from the shop and loosened my lug bolts. So when I drove off and took my first turn onto the 10 freeway, my vehicle started shaking violently. Luckily I was able to exit a couple exits down and found a shop not run by basic juveniles. They were appalled by American Tires' behavior and kindly rebalanced and tightened the lug bolts. I appreciate Paul for noting my disappointment for not being acknowledged when entering the shop. And taking a valve stem cap is whatever, fine. Not very original but you made your point. But loosening lug bolts isn't just a punk prank. It's one with actual material consequences had I gotten into a wreck. All the other people waiting for their cars had children under the age of 5 or 6. I hope they didn't mess with their cars too. On Mother's Day. Granted... the repair was free! Which I didn't expect when I arrived. But the cost of the subsequent repair was not. I need new tires and definitely won't get them here. And these guys will still get their pay without my business. But it seems like a better business practice to just be like normal and nice and not vindictive.

I kicked off a New Year's resolution project to get my 2002 Nissan Pathfinder LE in great shape so…read moreI could pass it down to my son's family. After researching shops in West LA (reviews, convenience, and reputation), I chose Cook's Tires & Service and I'm really glad I did. They handled major work including the 90K service, gasket replacements, new tires, and a starter (plus other items along the way). Enrique and the crew were excellent: honest, straightforward, and easy to work with. Pricing was more than fair, and the service quality was solid from start to finish. Highly recommend Cook's Tires & Service if you want a shop you can actually trust.

Went to the BMW dealership and they said I needed front brakes replaced and also had a nail in the…read moretired and the tire needed to be replaced. 1. The Good - Cook said the nail didn't fully puncture the tire and it didn't need to be replaced. So I appreciate the honesty for this part. 2. The Bad - Replacement of the front brakes. After a few months the brakes were still squeaking and I called to mention this and they said to drive the car longer and it will stop. A year later and they still squeak. I took the car to a mechanic for in inspection and was told that Cook used Oreilly brakes and did not use OEM BWM brakes. Cook did not offer it as an option. It is a 2022 BMW and the brakes the used are unsatisfactory. Had I known they would not use original parts or offer it, I would have had this service done elsewhere. I should have went to a BMW specialized mechanic.

Carlos was great, very helpful and transparent. They have a waiting area with decent wifi and free…read morecoffee so that was convenient to work at. There's a strip mall within walking distance as well as sawtelle nearby so you can hunker down while your car gets worked on. Overall I felt they were transparent and quick! Felt honest so I'll continue coming to them as long as I live on the westside

I actually had a pretty emergency situation with my car and when I needed to get towed somewhere I…read moreactually remembered this place by heart because they treated me so well two years ago. They were able to get three of my tires replaced and a wheel alignment all done same day for a great price. This is one of the only places that Ive ever worked with that never left me on hold for forever, seemed to care so much about getting the work done in a timely fashion, and cared about my financial limitations. (huge on never leaving me on hold. I didn't know this was something I appreciate so much until now bc I was so used to being ignored by other mechanics) Fernando really really helped me out with this entire process and made sure to make me feel taken cared of and was super transparent with me for the entire process. He was seriously so awesome. I genuinely do recommend people come here to get their cars worked on if you're looking for honest people who give a great service. Idk how much these people are getting paid but they should get paid more. I redownloaded Yelp to write this review

Andy at Big O Tires helped me out BIG TIME and I'm very grateful. I originally came in from SF…read morebecause one of my tires was worn down to about 4/32 and needed to be replaced. I was able to make the trip but once I hit a LA every time I hit the break a scraping noise would happen. i came in about a tire and explain what was going on with the break. Andy gave me the bad news easy that the front left brake caliper had become dislodged because a bracket bolt was missing, which was causing the abnormal noise. Well i'm not very knowledgeable about cars, so it meant a lot that he showed me what was happening and walked me through the repairs. He literally made a drawing for me as I'm a visual learner. The whole experience could have been really stressful, but Andy was patient, transparent, and made me feel like my car was in good hands. I'm really thankful they caught the issue when they did. I 100% absolutely recommend Andy and this Big O Tires location. They got you!

Special thanks to Andy at Big O Tires for going above and beyond to help get me back on the road…read moreahead of schedule. After I came in with a cracked rim, he personally took my car offsite to another shop before Big O had even opened so the rim could be repaired and I could pick up my car the same day. Really appreciated the extra effort and customer service. I'd absolutely recommend these guys to anyone dealing with tire or wheel trouble.

I've gone to these guys twice now and both times have been fantastic. Both times they were easy to…read morework with, felt very honest, and prices felt reasonable. Ricky even gave me a referral for something I've been stressed about on my car for a while. I'm happy to have found them and am excited for the relationship. Even more excited to not have to try to find a reliable mechanic anymore... feels good to have a solid go-to.

Rick was very helpful and did excellent service. I will definitely come back to service my Mercedesread more

These guys are great…read more I've taken my car here a number of times. They work fast and the best part is they seem super honest. I never feel like I'm getting overcharged when I come to Leaf which begets an important question. Isn't not feeling overcharged the most important aspect of selecting a mechanic?

I went to Leaf automotive and they were amazing. I dropped my car off first thing in the morning…read morebecause there was a weird sound with my serpentine belt and I had a really long drive the next day for work. Not only did they diagnose and fix that problem they replaced my alternator and a couple other parts that were causing trouble. They also were super fast with their service and did it all in one day! And I was able to do my work job the following day. These guys are amazing and they are very fair prices. I definitely will go back here in the future and I highly recommend them! If you're looking for a local good mechanic, go check them out!

Always fats with the service. I never wait long, and after researching, a good price all around.read more

There's like no point in doing a reservation if you're going to wait 2 hours just to get your tires…read moredone. Saved a little bit of money over going to another tire place but it's not worth your time. Staff is nice but even trying to call them ahead of time no one answered the phones. Like ever.

The Culver City Mazda dealership recommended this business -- yes!…read more Julio opened the place on time, at 8:00 am. He is professional, neat, fit, polite and friendly. He inspires confidence. The Smog Test was a swift, painless experience. Julio is a pleasure to work with!

I have a 1995 Lexus SC 400. It takes a few more steps for the smog test. Bao did a great job and…read moredid not upcharge me anything. Did the job and finished. I would well recommend these folks.