I can't believe I haven't written a review yet! Most loving dog owners know how hard it is to find…read morea grooming salon you can truly trust. I found K9 Grooming through Yelp and I'm so glad I did. We drive 30 minutes to get here and I won't lie, the salon is pricey. It usually costs me around $300 with trip for a standard Aussie and mini Aussie regular groom. But it is absolutely worth it. My dogs are my babies. We have a 6-year-old Aussie we've had since he was a puppy, and we recently added our rescue mini Aussie who is now 8. Our rescue has extreme anxiety from her past trauma, including living in a hoarding situation. The team here treats both of our dogs like family. I've never once worried about the way they're cared for. The salon is spotless. Anytime I walk into a grooming place that smells like urine or feces or is chaotic with constant barking, it's an instant red flag for me. K9 Grooming is completely different. It's clean, calm, and you can even watch your dogs being groomed so there's no mystery about how they're treated. Recently our neighbor warned us about fleas in the area, so I called K9 as a concerned pet mom. They were so helpful. They told me they'd start with a regular bath and, if they found any fleas, they'd do the treatment and call us so we could prep the house. Sure enough, they found a few a went forward with the flea bath. They provided me with helpful information and next steps. I sincerely appreciate the level of care, transparency, and customer service the staff provide. I could never take my dogs anywhere else after coming here.

We've been taking our girl Mila here for over 3 years now, and we truly couldn't be happier with…read morethe service. Australian shepherds have very thick double coats, she requires grooming at least every six weeks. From the front desk, all the way back to the groomers they're always so professional, and Mila is always so extremely eager and happy to go there; that says so much. I've had my fair share of very bad grooming experiences, with this very dog. K9 Design Grooming Salon has changed my perspective and Mila's perspective on grooming experiences. We used to live extremely close to the Salon, but we recently bought a house in Olympia and still make the drive! We love K9 Design Grooming!!

I love my doggie and she loves her groomer. I am glad that my dog, Mishka, enjoys her spa treatment…read morewith a familiar place and they are very helpful. We get extra treats....wether we need them or not. Thanks for taking such good care for her. Angie.......

I took my dog, Sully, in for a groom, and he returned with significant injuries to the margins of…read moreboth ears (see photos). When I questioned the groomer, they insisted these were "hematomas" and denied any responsibility. I immediately took Sully to the vet for an urgent care exam. The veterinarian confirmed that these appear to be cuts, not hematomas. When I followed up with the grooming salon, the staff showed zero concern for Sully's well-being. Instead of addressing the injury, they repeatedly cited "paperwork" my wife signed to claim they weren't liable for vet bills. Accidents happen in grooming, but the refusal to acknowledge the injury and the dismissive attitude regarding Sully's pain is unacceptable. I paid for a professional service and ended up with a $126 vet bill and an injured dog. I will not be returning and would caution others to check their pets thoroughly before leaving.

Needed a last minute nail trim for my new puppy, called the first one that popped up on my maps &…read more10/10! so helpful and so easy. Thank you so much! I'll definitely be back in the future.

She does a good job with the hair cut. No complaints about that. Always said he needed a second…read morebath @10 dollars"....I doubt it. But, for GOD's Sake DON'T COMMENT ON HER WORK. She is very defensive about any comments you make about doing something a little better. She dropped me after several years because I was "picky", and didn't like the "tone of my voice". Sorry I was "picky" about things that have a negative effect on my pet's health. Hair needs to be out of the ears. The lips need to be completely cleaned of old smelly food. You never stop talking and one needs to get a little bit loud to get a word in edgewise. Thankfully, I won't have to listen to her whine anymore.

The groomer was very polite and pleasant. However I am extremely disappointed in the quality of the…read moregroom. My cat was not properly rinsed and her hair is oily and stringy looking only 4 hours after I picked her up. She also appears to have a minor abrasion from the clippers that I was not informed of. She and my other cat who were groomed both have an extremely strong smell from the products that were used on them. I do not recommend that others have their cats groomed at this business.

Great communication, service received was above and beyond any expectations! Service was excellent,…read morevery pleased with my pets first grooming. Highly recommend. Cost very reasonable.

We utilize Grooming Angel for my golden retriever/labrador haircuts as well as our smaller dog for…read morenail grinds. I appreciate that we can walk in for nail trims and the staff are always very helpful and sweet with my animals. Their prices are reasonable and although I don't have a doodle they do specialize in their cuts and grooming needs which I am sure is very popular! Would definitely recommend for any of your dog grooming needs for a safe, kind, clean environment!

do not recommend grooming angels for any cat grooming services. unfortunately i can't attest to the…read morequality, because they refused to groom my cat. i took her in twice and both times they called back within the hour to tell me to pick her up. my cat is definitely stubborn and finicky, but she is not aggressive and will sit for a groom if she HAS to. the first time they called me about 45 minutes after i dropped her off and told me she wasn't in the mood to be groomed. when i picked her up, i noticed multiple other cats in the grooming area "watching" her. of course she didn't want her stomach shaved in front of other cats!!! so, we rescheduled for the first appointment of the day when there would be no other cats. my partner dropped her off and he received a call not even 10 full minutes after dropping her off that she didn't want to me groomed. when he went back to pick her up, he saw multiple dogs wandering around the dog grooming area, barking loudly in view of my cat. they just really do not seem to understand cats at all. many cats are highly private, territorial, and defensive. WHY they could have a cat groomed directly next to multiple animals AND why they would call back within 10 minutes shocks me!!! 10 minutes feels like they didn't even attempt it :/

I took my puppy Chuchi yesterday for her first groom & it was a horrible hack scissor job. She's…read morechoppy everywhere & no clippers were used you can tell she took scissors & cut hair off her. I have a biewer yorkie & specifically asked for the teddy bear look which she said she could do & unfortunately my dog does not look like that I asked her for a refund her exact response was that she put in a lot of work on her so I'm not getting a refund

The owners are super friendly and they have a great loyalty program! The place was clean and they…read morehad everything we needed to get this big boy nice and clean and smelling fresh!

I love Josie and Door-to-Door Dog Grooming. I am new to the area and finding a good dog groomer is…read moretough. My dog has had bad experiences in the past and is very anxious about grooming. Having someone come to the house helps that a lot but Josie and her love for the dogs really makes it the best option. Trooper is always cleaned up well and looking sharp with his haircut when she's finished. I highly recommend!

Door to Door Grooming is so nice. Josie comes to our house, the dogs get a spa day. Josie is so…read moresweet, she is awesome with the dogs!

My puppy was scared going in for the first time. When I came to pick her up she acted as if she…read moreknew them forever!

Consistent lack of attention to detail despite having to remind them of my expectations before each…read moreappointment. Communication has also been poor, with responses often taking weeks or not coming at all. I expected a higher level of professionalism, reliability, and consistency. Not going back.

Exceptional good job on my Pomeranian, a little more expensive than I anticipated, but excellent…read morework.

Awesome service and attention to detail. Also great to work with as a person…read more Our toy poodle was well taken care of and happy.

Shaggy Shack Pet Resort returned my severely arthritic, disabled dog to me smelling of pee, a…read moresticky underbelly from laying in her pee, raw spots on her elbows, an elbow with dried blood, inflammation and swelling of both her elbows so severe that it shook with each step my dog would take, and pee on her food container. I put my dog into boarding August 17-21, 2023 with Shaggy Shack; Thursday afternoon to Monday morning. My dog has a muscle dystrophy disorder that effects anywhere in her body that has collagen. At less than 2 years old, she has severe arthritis in her elbows. I let Shaggy Shack know of her disorder prior to leaving her with them. I even wrote a note and taped it to her food container. I spoke with 2 workers, 1 manager, and then finally the owner. None of the stories matched with the others. When I spoke with Tonya, the owner, I explained how I received my dog and that her inflammation could only be that severe if she was not given her medication. Tonya said "the girls could have missed some medications, we're not perfect." I asked for a refund, to which she said "we won't be administering a refund because that would be admitting we did something wrong." My dog was returned to me with dried blood and sticky from pee, how is that right? I have no answers I'm satisfied with, only multiple stories of what may or may not have happened to my disabled dog. At this point, I paid to have her be grossly neglected. Tonya provided a med sheet 4 days later to try to claim they gave my dog her medication, even though my hydrotherapist (who I had look over my dog for other injuries) agreed her condition could've only been that bad if she had not received her medication. Tonya shifted the blame to me, saying "You chose to bring her to a highly stimulated setting instead of staying home with your handicapped pup." I trusted Shaggy Shack to care for my dog as if she were your own, as the website claims the business would do. I will not make that error again and suggest others not to as well. Do better.

This place is awesome. We have only been able to board once and daycare once or twice. Its a bit of…read morea drive for us, especially when we have a location on base we can drop off. I would highly recommend though. I like our home spot, but his one has something very special about it. Bernard loves playing with dogs, but when its raining at our normal spot he ends up sitting inside with some outside time and not a lot of dog socialization... or at least that is my guess. When he comes home on rainy days he is not all that tired. In fact he seems like he just hung around all day instead of playing. The first time we took him to Shaggy Shack it was raining and I thought he was going to come home not tired at all. Oh man was I wrong. He was knocked out and it was in a way that leads me to believe not only does he get to play with dogs, but he has moments of thinky time or play time with humans. I cant say for sure, but I love how he comes back those days. Clearly wore out from a day of fun. I really like this place but unfortunately its a bit of a drive to do daycare daily especially when we have an on base option right next to my wife's work. I will say though they are definitely going to be our go to for boarding. The one major downside to our normal spot is there are no options for drop off pick up on Sundays. A lot of our trip or time where we need to board is Just saturday evening. This gives us the opportunity to board and pick up when we return and not have to board an extra night. In addition we had a last minute boarding need when I was too lazy to get boarding scheduled at our normal spot and it worked out perfectly. I highly recommend this place. Its not on base so anyone can use. The place is huge. Staff knowledgable and friendly and overall I have nothing but positives about here. I wish their location was closer, but thats not a negative, just a desire to make my life easier.