AC pulley it all out for us and got us in exactly what we wanted. the family is in love with the…read morenew home away from home. Thank you AC

I sent an email letting you know what RV I am looking for as well as a few extras I need. I…read morereceived an email back saying it is not there job to help customers find a product or the price for that product. So you are telling me it is not the job of an RV dealership to help a potential customer find an RV? Isn't that kind of your job? I am a strong buyer ready to buy. It looks like I will need to find an RV dealership willing to do there job and help me find the RV I am looking for.

Kept calling me about a trailer and finally when I made an offer it was sold.. lol Still says sale…read morepending on their site..... Complete scam team. Basically heard my offer then prolly went to anyone else that was higher and said dell lmfao. USED CAR SALESMEN VIBE for brand new RVS thats pathetic.

Dealer lacks integrity…read more Our 7-month-old trailer needed some warranty work done. I called Trailer Source Inc. in Longmont, Colorado, asking if they would handle the warranty repairs for us even though we had not purchased the RV from them and was told that, yes, they would do the warranty work. They contacted Winnebago and got approval to move forward with the repairs, and an appointment was made. When they trailer was taken in for the appointment, we were told that there should be no issue in having all the repairs completed within the next three weeks in time for a trip we had scheduled. After one week, I reached out to see how things were going and was told they were waiting on parts but that the time frame for repairs still looked good. Week two, I reached out and was told the same thing. I asked what repairs had been completed and was told none but that the tech had looked at everything and would start on the repairs soon. Week three, same. I called the day the trailer was to be picked up and was told that none of the repairs had been made. I went to the dealership and spoke to a service manager who told me that the dealership never should have taken in the trailer for repairs. He said it was their company policy that they did not do warranty work on trailers that were not purchased from them, and he said they would not be completing the repairs. In disbelief, I explained how they had filed the claim, received approval, made an appointment, and kept the trailer for three weeks. I asked why I wasn't ever told that they would not be doing the work. He repeated their company policy and stated that the person I first spoke to was new and made a mistake. I think the "right" thing for a decent business to do would have been to complete the work they had agreed to. This is not a company that I will do any business with in the future.

Worst experience of my life sales staff is lying and cheating general manager doesn't care about…read moreanything but profit service was terrible

Go somewhere else! Lots of promises but nobody follows through. They told me the Rv came with…read moreinverter which it did not. Been promised they would take care of it but nobody will call back as they say. Been weeks and "still waiting on parts" for the other warranty work. Dont go here!

paid for full service and repair of abs light "on". when I picked it up, they hadn't done…read moreeverything on their "check list". I pointed this out and they said they'd need it another day to complete it. Then they wanted to charge me $1200 to "repair" the abs light that was on. I read their repair order and it said the "abs light not on." But they charged me anyway . pretty disingenuous outfit

We dropped our 2009 Class A off to have them do 3 things. They called about a week later saying…read morethat they wouldn't address 2 of the items because of the age of our RV. So, the one thing they did do was start the generator (task #3). It was simply a switch in the wrong position. We also had them order a windshield wiper arm. However, when we got our bill it also reflected them performing a $51.80 multipoint inspection which we did NOT ask for. Then, for a simple wiper arm, they charged me $174.55 for "freight/handling." Lastly they charged me $25.90 for "shop supplies" used to start the generator. No supplies were needed whatsoever. We left very displease! Use their services at your own risk.

I brought my RV to Blue Compass last December (had an appointment) to have the frame inspected and…read moreget extra steel plates welded on as recommended by Grand Design/Lippert because of excessive flex (they sent out a recall notice). It took 3-1/2 months to get the work done (about a day or two of labor). I was given excuse after excuse why it wasn't done. It was finally completed. Now today my usual RV mechanic showed me three cracks on the frame (outside) right where the plates were added (inside). There is no excuse as to why these were not identified and corrected. All they did was the required work for the recall and nothing more. We have only used the trailer twice since the work was done - these are not new cracks and should have been easy to see.

Warranty program is trash the worst experience I've ever had took months yes months to get a…read moreWarranty job in and months to get it fixed !!!!!!! Then it was still wrong and within a 45 minute drive broke again. Company sed they can't get it back in for over a month

Avoid their service department at all costs!…read more We needed service on our RV to replace a damaged awning and other related repairs. First, let me say that it is impossible to actually talk to someone on the phone. You call and it tells you to text a number. We started with that and got a response asking us to bring it in that day. I rearranged my schedule to drive it up, encouraged by their initial quick response. When I arrived, there was no record of them actually knowing that I was coming, despite the text exchange. However, they had Brandon come out to look at my camper. He inspected it and showed me some details - so far it was going well. He said he would have an estimate later that afternoon ("in a few hours"). That was a month ago. They now ignore any texts that we have sent asking for an update. Absolutely no communication from Brandon or anyone else there. It is impossible to actually get someone on the phone. What a waste of my time. They seem to cherry pick their jobs and ignore everyone else.

Well, I read the reviews and thought "it can't be that bad". My husband and I showed up and stood…read morein the showroom / front desk for about 10 minutes and there was no sign of human life. Walked around to try and find someone.. nope. Looked through a window to see some guy sitting scrolling on his phone, didn't see us still. Do yourself a favor and go next door to Windish, walked in and was greeted by 5 very nice gentlemen who took care of us. As a sales leader myself, do better Century.

The existing excellent reviews are well earned. The sale was straightforward and honest. Justin…read morehad the information necessary to make the decision. Stephanie made sure that we saved money through the closing process. Her knowledge of documentation was thorough.Marlon had both mastery and caring in introducing the motorhome, and its functions, together with taking care of small problems which needed to be remedied before we hit the road. The dealership is just a pleasure to deal with. They care. Even though not directly involved, people like Katie stepped up to make sure that the process was thorough and we were completely satisfied.

Do not use this company unless you want to give them money out of your pocket for poor quality…read morecheck out fee. 220 bucks for them to tell me my ac is fine when it won't cool down on a low 90s day like use to do the last two summers ive owned it. This place is no good. My camper will never be on their lot again. Second bad experience with them. There won't be a third.

Beware! Selling us a toyhauler was the easy part.... we were star eyed and excited…read more.... Now the nightnare begins. Getting Windish to stand behind thier product. Drew ... what a weasel. I think because he wears his baseball cap down over his ear, the oxygen to his brain has been pinched off. So, if you want further information of over than a year of 5th wheel hell, reach out to ne. Corey shaw, new general manager. .getting things done

DO NOT BUY ANYTHING FROM THESE PEOPLE!! Paid cash for a "new" camper. They had it for 2 weeks after…read moremy deposit to get it "ready". Was supposed to have a 2 hour class on how everything works, solar, etc. Was told to You Tube because it would be better. Solar was did not work, multiple items broken, water damage that was hidden. Going on a month still waiting on parts to fix my "new" camper. Seriously stay far far away from this business

We've been passively looking at used camper vans online for years, because the cost of a new one…read morefelt out of reach and the timing to purchase one wasn't right. Once our situation better aligned with moving forward with a purchase, just for grins, I searched "new" camper vans instead of searching used and I landed on a new 2025 Thor Twist at Mericle that was priced competitively with used models I'd seen. It had 1,200 miles from being driven from the factory in Indiana and was taken to a trade show, but everything Thor was unused and still under warranty. We reached out via their contact us form and was out in touch with Brandon. This is a small, mom and pop dealership-and we love supporting small businesses. Brandon was upfront and very fair. It was up there with the best "car-buying" experiences I've ever had. We corresponded by phone, FaceTime for a video walkthrough of the van and checked everything on the van to make sure everything was in order. They specialize in tow behind trailers, so the van wasn't for their primary audience. After we did our due diligence, we made arrangements to drive from Texas to Colorado to see it in person and to purchase it if everything checked out. And it did. Brandon, DJ and Mike took great care of us, getting us acquainted with all of the systems, researching and fixing a noise on the roof that ended up being some cables for the awning that had broken free of their zip tie before we headed back to Texas. No sales pressure, just genuine, nice people that went above and beyond for even out of state buyers! lol. If you're looking for a place that remembers how to give great service, reach out to them. Thank you Brandon, DJ and Mike Mericle for your patience and attention to all the details.

I choose Mericle RV because they are small business owned and local. unlike the great reviews they…read morehave: my experience was very disappointing/ I had already chosen the trailer so I had minimal experience with the salesman I'm not sure exactly who he was ? - dealt mostly with finance -finance is never fun but I walked away feeling very low rate. the unit had a torn screen door and to this date I have been unable to get this resolved other than have to take the unit back- which is not convenient at this time. I was very disappointed and in future will stick with the "big guys" At least I ll know what I'm in for .

Really good service and very trustworthy. I've found my new r.v. repair and maintenence business!read more

If I could give 10 STARS I would!!! The owner and office manager of this business are top-notch! We…read morehad a dangerous tire blow out on our travel trailer on I25 in the middle of the night a few days ago. The blow out damaged our sub flooring and plumbing, and we had to cancel our trip. We had it towed here to Colorado's Premier RV Service & Repair, and they were absolutely amazing!! They called us immediately the next day and were so friendly, they got with our insurance immediately, made it so easy to digitally sign paperwork, and then gave us their "expert" advice on what to do since the trailer is 20 years old. They operate from the highest integrity and fixed our trailer so it was safe to drive, and made recommendations on what to do next since they don't work on trailers that are over 20 years old. They truly know how to run a business and provide top-notch service at every level. I HIGHLY recommend them for the BEST RV Repair Business in Colorado!