I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Absolutely top notch work from the ElectriSource team. Omar and Luis were prompt, kind,…read morecommunicative and very competent. They did a huge amount of work for us around our house to fix some electrical issues with wiring, outlet locations and troubleshooting low-voltage problems. Victor was super helpful and flexible with scheduling and helping us to brainstorm the scope of the work and what we needed to have done. Their pricing was dramatically lower than many of the other low-voltage groups I received quotes from. I would recommend them whole-heartedly, and I will definitely work with them again.

Electrisource was a pleasure to work with. They got me my quote fast, were very communicative, did…read moregreat work, and all at an excellent price. I would highly recommend them and will definitely be calling them again next time I need electrical work. They installed my EV charger, whole home electric monitoring system, performed multiple switchbacks at our request, and facilitated our county inspection. A great crew with fantastic customer service.

Contacted Jab & Sons for an installation of a ceiling fan dimmer control switch. Easy & quick…read morescheduling (next day) over the phone with Alex. Quoted a $69 fee to come out which is waived if you commit to the requested project. Time-Frame given was between 8-10am, Miquel showed up a little after 8 ready to work. Miquel did his inspection and gave me a total quote which included parts, labor & taxes. Clear & transparent on costs which is appreciated. Miquel did the job professionally & quickly, he walked me through the working part to ensure everything was correct. He also ensured that I received the receipt via email before leaving. Miquel also was conscious of cleaning up, and he wore booties over his shoes without being asked. Definitely would recommend Jab & Sons, from scheduling to installation.

first of all their call service is trash, the guy setting up the appointment sounds drunk or cannot…read moredictate alphabets. then I had an appointment set for between 8am to 10am, i called and asked at 8:15am when the technician will be coming, they said 10am. so I went out to run errands. then at 9am I get a call that the technician will come at 9:30am. I asked if we could keep it at 10am as I was out getting work done and they said no we have to keep it to between 8am and 10am. plus for a consultation they charge $69. which is usually free with most other places. absolutely trash

Do you need a new water heater? This is the company to get if you don't want to wait!…read more Luckily my hot water heater finally decided to die in the middle of the summer. However, cold showers get old after the first one. Anyways, I assumed it was repairable due to clogged valves or needed replacement as it was over 10 years old and maybe much older. I called this company up because of the reviews and anything veteran owned is usually legit. Nassim was my technician and he can right in the middle of the service window scheduled. He immediately found the issue and gave me two options - repair or replace. I decided to replace because I know the water supply in this community tends to have a lot of minerals buildup. I'm glad I did. Upon removing the old hot water heater, a ton of deposits was found. I may have been missing out on full powered showers for years. Not anymore! Highly recommended. No BS. No upsell. Time to shower and be clean again!

Recently had a quote and they were more expensive than usual. We learned they have switched owners.read more

After an excellent job on a chandelier install, I hired him again for some diagnostics and repair…read more One was a porch fan that stopped working and the other was a bathroom light/fan re-wire as a result of the original home builder's electrician ignoring the color coding of wires and just made it work. He did great with the bathroom light/fan rewire, and the porch fan did work when he left. The problem is that the porch fan stopped working a few days later. Unfortunately, ran into an issue getting him back to check because he's in too much demand. Finally, after over a month of trying to get him back to perform a check (he does have a 1 yr warranty on his work) - he did - and it was a simple fix that had nothing to do with the quality of his work. So of course, now we have more work and will hopefully be able to hire him again if he has the availability.

Friendly technician and priced just right. Would use again for my next project. Used them for 2…read moreprojects so far and working on my next.

Great communication! Fixed Ring Doorbell issue and installed 240v EV outlet! Highly recommended!read more

I had an excellent experience with this electrician and highly recommend him…read more Out of all the contractors I've worked with, he was by far the most detailed and considerate. He took the time to explain everything clearly and thoroughly, which gave me a lot of confidence in the work being done. I also compared estimates from multiple companies, and his pricing was very reasonable--especially considering the quality of work and level of service he provides. On top of that, he was extremely clean, organized, and efficient throughout the entire process. It's rare to find someone who combines professionalism, transparency, and craftsmanship this well. I wouldn't hesitate to hire him again for future projects.

We are the newest fans of Beacon Home Services! The business came well-recommended to us, and we…read morereceived prompt attention and availability when we called. Seth came out to estimate both an installation and repair, gave us several different options, and was polite and patient when we discovered I'd ordered the wrong ceiling fixture. Amy was quick to rebook our job when the new part came in, and Seth returned to work removing an old ceiling fan and installing a new one. He was efficient, personable, and very professional, and was very neat at all times. He then replaced a fixture in our crawl space, so we are now good to go for awhile! We are very impressed with your company. You were in communication with us all the way, and we would gladly recommend Beacon Home Services if asked! The Stirlings Woodbridge

I scheduled an appointment with this company well in advance and received multiple confirmations…read moreleading up to the service date, including communications shortly before the appointment itself. What was most disappointing was not that the appointment had to be rescheduled, but how the situation was handled. The day before the appointment, I spent additional time answering questions and providing information about the home and project. Looking back, it seems clear the company was already experiencing scheduling issues, yet no one communicated that there was a significant risk my appointment would not be honored. On the day of service, I continued receiving updates suggesting there was still a possibility a technician would arrive. As a result, I kept my schedule clear and remained available. Only after the scheduled day had effectively passed was I informed that the appointment would need to be rescheduled. I understand that unexpected delays happen and that service businesses occasionally need to adjust schedules. However, asking customers to reserve an entire day, continuing to engage them in the appointment process, and then canceling at the last minute because the company is "very busy" is not a professional way to manage scheduling. I cannot comment on the quality of the electrical work because no work was ever performed. My experience was limited to the scheduling and communication process, which unfortunately left me feeling that my time was not respected.

Installer Rey was excellent. Loudoun County inspector confirmed the work was very professional.read more

Infinite sent Rudy out to investigate fuse issues in a particular section of our house. After…read morelistening to my explanation of tripping each fuse in the main panel, he quickly moved to a backup generator panel that I thought was affected. However, discovered a breaker that also needed to be tripped and solved our problem. Rudy took the effort to check all GFC outlets in the house. Additional work included upgrading two outside outlets with code-compliant covered outlets. and transparent boxes. His work was deft, efficient, and professional. The price was fair and reasonable. I would recommend using Infinite Electric.

The technician was courteous and professional. He arrived on time and the Job was completed…read morecorrectly.

I asked for an estimate to install a Tesla charger. They were quick and easy to work with for the…read moreestimate. Ultimately they did the install and I'm very happy with their work. I'll definitely be tracking it for any future electrical work. Thanks!

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.