USA carpet was prompt, very fairly priced, and did a superb job on their repair. I hired them to…read morefix 3 closet thresholds and they completed the project inside a couple hours a couple days later. I would highly recommend them and plan on using them again in the future. Thanks guys!

I got four bids for new flooring. USA Carpet was the only one that charged to come out to provide…read morethe bid BUT they were also the most professional company I talked to and most attuned to help me with what I needed. I ended up going with them and am very happy I did. Due to my indecision, they sent me several samples over a multi-week period. Once I decided on the option (carpet tiles) I wanted the rest of the process was quick and they did a great ob with the installation. I am really happy with the result. I feel that their price was fair. Definitely recommend.

I loooove my new Floor Store Richmond kerastan floors. What an enormous improvement. Excellent…read morecustomer service from experienced, expert David Shapiro and energetic, upbeat Amethist LA Rose. Quality, value and dependable.

The experience from start to finish was excellent. Andrew spent literally hours with me over the…read morecourse of about four visits, plus calls and email exchanges. I dislike about 95% of the carpet out there ... but don't have the option of putting in hard floors. My pickiness was no match for Andrew, however; he helped me find that needle in the haystack. He pulled out collections that fit my criteria, throwing them on the showroom floor and having me home in on the promising ones via process of elimination. When I showed him some varieties of carpet that I liked from a company outside of The Floor Store's network, he researched them to see if their products met his standards and if working with them would go smoothly (not so much). He got an in-network vendor to send larger samples so that I could really see what various styles would look like in my home. And he walked me through the contract process step by step, making sure I understood exactly what I was signing and paying for. Once that contract was signed, everything moved quickly. Andrew checked in during installation and even humored me at the final stage, allowing me to give him a virtual tour once the carpet was laid. I would certainly recommend him and The Floor Store to anyone looking to get new hard floors or carpet. It's probably not the cheapest option, but my anecdotal evidence tells me that the service can't be beat.

Worked with Jonathan and Guerrero Flooring to update our kitchen floor - replacing old lino with a…read morevinyl floor, which they did quickly and smoothly. Great communication and attention to detail - would recommend them for your floor project!

Guerrero flooring installed my new kitchen floors. They arrived on time, ensured they protected our…read morerugs as they walked through the house, did a very thorough professional job and cleaned up after themselves. I couldn't be happier and I would definitely use them again.

I recently replaced the 25-year-old flooring in my home, which included carpet, tile, and linoleum…read more I did extensive research on flooring types, materials, padding, etc., and received five estimates, ranging from $9K to $25K. Through that process, I learned that much of the price difference comes down to the quality of the materials and the installation. Granada Floors offered a great balance of quality materials, reasonable pricing, and superior personal attention. It's important to me to support local, small businesses, and I was excited to learn that Granada Floors is also a women-owned business. That's when I met Mona, and from the beginning, she was a joy to work with. Mona is a warm professional who clearly takes pride in the products she offers. Her family has been in the flooring business for decades, and she now owns Granada Floors. With a background in interior design, she doesn't just sell flooring--she comes to your home to consult with you about what will work best in terms of colors, materials, and budget. She is honest, diligent, and very easy to work with. Communication was excellent throughout the process. The installation was completed in just two days in my 1,400 sq ft home, installing 12 mm waterproof laminate flooring throughout. The floors look beautiful and have completely transformed the space. I highly recommend Mona and Granada Floors!

We came here over a recent weekend and I had a photo of a Shaw flooring that I liked. The manager…read morewas nice enough to find a matching color but they didn't carry the Shaw brand. The manager said all the flooring was just as good but unfortunately this doesn't actually give us comparable facts (veneer thickness, overall thickness of flooring, etc.). My feeling is that the brands here are limited. I looked up a brand of flooring they recommended and it was a lower end brand probably made in China. That may be just fine but I am also weary about off-gassing. Where the product is made and where the materials come from does matter to me. I'm currently looking at online venders where products come from Sweden that actually end up being similarly priced with very little off-gassing and is sustainable. I found some good contractors off Angi online and will be overseeing the project myself. While the quote given to me was reasonable (9500) for the first floor of my home, I would feel more comfortable having more choices in the material that I walk on and breath in everyday.

Our 100 year old wood floors were looking pretty bad. They were uneven and had been sanded so many…read moretimes we had been told they couldn't be sanded again. However, Nam figured out how to do it and the results are fantastic!!! He and his crew do excellent work and were really helpful so we understood exactly how long it would take and they minimized the dust and kept the rest of the house clean. They also stained the new floor to exactly match adjacent rooms. I highly recommend their work. Very professional and excellent results!

Impeccable! Nam and his team are very professional and exceptional at their craft. Our 40+ year old…read morefloors were refinished to a standard that exceeded our expectations. The price was also very fair for the extensive amount of labor involved. Highly recommend!

I used Redeemed flooring to replace my flooring in San Francisco. I worked with Nestor, Rudy and…read moretheir team. They we diligent, professional, and did an outstanding job! I would use them again and recommend them to anyone who needs flooring work done at their home. Great job!

Before installation began, Nestor was responsive, professional, and worked hard to keep the project…read morewithin budget. During the sales process, the quality of work was emphasized heavily. However, once installation started, things changed significantly. The crew arrived late every day -- typically 30 minutes to an hour and a half -- without any prior notice. Communication with the contractor during the project was difficult to maintain. The project was quoted as taking 1-3 days but ended up taking 6 days. While some of the delay was due to necessary leveling work, the first day consisted only of carpet removal with less than 4 hours of actual work. The flooring itself looks great. However, the finished work left several issues: gaps along the baseboards, paint damage on the walls, and pink staining in multiple areas. One gap measured nearly 1/4 inch and was only addressed after I raised it myself-- it was not proactively caught or fixed by the crew. Additional smaller gaps remain unresolved. The walls and baseboards were noticeably more damaged after installation than before. The initial impression was positive, which made the overall experience all the more disappointing. Based on my experience, I would not recommend this company.

The flooring that Thach refinished four years ago is still in pretty good condition. He replied to…read moretexts promptly and was able to come by to give me a quote quickly at a reasonable price. I am very happy with the overall look of the floor. He even match the storage closet flooring to the living room flooring.

I'm really glad we worked with Thach for two projects. He and his crew refinished ~2200 sqft of…read moreengineered oak hardwood floors of our new home, and they knocked it out of the park! They also finished way earlier than expected. I appreciate that the guys protected the baseboards & walls/built-ins and did a great job cleaning up afterwards. You can tell that there is a high level of craftsmanship, pride, and care in the finished work, which I've found you honestly cannot figure out until after you've worked with someone. Thach also left us with a hardwood floor cleaning kit, which has been so helpful. Thach also agreed to finish a much smaller job our previous floor refinisher refused to do, which was finish the hardwood floor under a fridge. I wish I had worked with Thach for that project from the beginning, because I know I wouldn't have gone through the headaches of having to clean up baseboards, trim, and other details afterwards. Overall, super nice, lovely and easy to work with, and great attention to detail. Thach was easy to communicate with over phone, text, and email; and I've already recommended him to my mom to get her floors refinished.