USA carpet was prompt, very fairly priced, and did a superb job on their repair. I hired them to…read morefix 3 closet thresholds and they completed the project inside a couple hours a couple days later. I would highly recommend them and plan on using them again in the future. Thanks guys!

If Yelp had 6 stars in fact 10 stars I would give it to this company. Rafael was wonderful as well…read moreas his sons and family. I have a 60 foot motor yacht that needed new carpet. Couldn't find any decent installers or carpet stores that would install on boats. Found USA carpet by chance. Rafael met with my wife and I. Discussed the type of carpet that should be used. The installation and how it should be installed. This was not an easy project. They succeeded above and beyond my expectations. The USA carpet crew was professional and did an amazing install. They were meticulous in their detail work. I highly recommend anyone check out USA carpet before making a decision on other stores or installers. Their prices were fair and their work was superior. Kudos USA Carpet and Vinyl..

I loooove my new Floor Store Richmond kerastan floors. What an enormous improvement. Excellent…read morecustomer service from experienced, expert David Shapiro and energetic, upbeat Amethist LA Rose. Quality, value and dependable.

The experience from start to finish was excellent. Andrew spent literally hours with me over the…read morecourse of about four visits, plus calls and email exchanges. I dislike about 95% of the carpet out there ... but don't have the option of putting in hard floors. My pickiness was no match for Andrew, however; he helped me find that needle in the haystack. He pulled out collections that fit my criteria, throwing them on the showroom floor and having me home in on the promising ones via process of elimination. When I showed him some varieties of carpet that I liked from a company outside of The Floor Store's network, he researched them to see if their products met his standards and if working with them would go smoothly (not so much). He got an in-network vendor to send larger samples so that I could really see what various styles would look like in my home. And he walked me through the contract process step by step, making sure I understood exactly what I was signing and paying for. Once that contract was signed, everything moved quickly. Andrew checked in during installation and even humored me at the final stage, allowing me to give him a virtual tour once the carpet was laid. I would certainly recommend him and The Floor Store to anyone looking to get new hard floors or carpet. It's probably not the cheapest option, but my anecdotal evidence tells me that the service can't be beat.

Guerrero flooring installed my new kitchen floors. They arrived on time, ensured they protected our…read morerugs as they walked through the house, did a very thorough professional job and cleaned up after themselves. I couldn't be happier and I would definitely use them again.

Jonathan and his father subcontracted the installation of our laundry room floor for The Floor…read moreStore. I can say without hesitation that all the five star reviews given this business are spot on. In fact, I wish there was a six-star option. They arrived exactly when promised, finished the job way ahead of time, were careful not to cause any harm to the rest of our home, cleaned up everything down to the last dust particle and were professional, polite and personable the whole time. I've dealt with a lot of contractors in my time and the work Guerrero did was absolutely outstanding.

We came here over a recent weekend and I had a photo of a Shaw flooring that I liked. The manager…read morewas nice enough to find a matching color but they didn't carry the Shaw brand. The manager said all the flooring was just as good but unfortunately this doesn't actually give us comparable facts (veneer thickness, overall thickness of flooring, etc.). My feeling is that the brands here are limited. I looked up a brand of flooring they recommended and it was a lower end brand probably made in China. That may be just fine but I am also weary about off-gassing. Where the product is made and where the materials come from does matter to me. I'm currently looking at online venders where products come from Sweden that actually end up being similarly priced with very little off-gassing and is sustainable. I found some good contractors off Angi online and will be overseeing the project myself. While the quote given to me was reasonable (9500) for the first floor of my home, I would feel more comfortable having more choices in the material that I walk on and breath in everyday.

I recently replaced the 25-year-old flooring in my home, which included carpet, tile, and linoleum…read more I did extensive research on flooring types, materials, padding, etc., and received five estimates, ranging from $9K to $25K. Through that process, I learned that much of the price difference comes down to the quality of the materials and the installation. Granada Floors offered a great balance of quality materials, reasonable pricing, and superior personal attention. It's important to me to support local, small businesses, and I was excited to learn that Granada Floors is also a women-owned business. That's when I met Mona, and from the beginning, she was a joy to work with. Mona is a warm professional who clearly takes pride in the products she offers. Her family has been in the flooring business for decades, and she now owns Granada Floors. With a background in interior design, she doesn't just sell flooring--she comes to your home to consult with you about what will work best in terms of colors, materials, and budget. She is honest, diligent, and very easy to work with. Communication was excellent throughout the process. The installation was completed in just two days in my 1,400 sq ft home, installing 12 mm waterproof laminate flooring throughout. The floors look beautiful and have completely transformed the space. I highly recommend Mona and Granada Floors!

Our 100 year old wood floors were looking pretty bad. They were uneven and had been sanded so many…read moretimes we had been told they couldn't be sanded again. However, Nam figured out how to do it and the results are fantastic!!! He and his crew do excellent work and were really helpful so we understood exactly how long it would take and they minimized the dust and kept the rest of the house clean. They also stained the new floor to exactly match adjacent rooms. I highly recommend their work. Very professional and excellent results!

Nam and his team are wonderful! They fixed my uneven flooring and provided multiple options. Was…read morenot pushing and very polite. I did not feel rushed to make a decision and they even went above and beyond to fix another spot in my flooring! Great customer service highly recommended.

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

super knowledgeable, patient and through. good follow through on estimate. 30 years experience…read moreallowed me to have three competitive options. hugo is easy to work with. strongly recommend !

The flooring that Thach refinished four years ago is still in pretty good condition. He replied to…read moretexts promptly and was able to come by to give me a quote quickly at a reasonable price. I am very happy with the overall look of the floor. He even match the storage closet flooring to the living room flooring.

I've done a variety of flooring jobs both at home and for my rentals. Thach is the best there is…read more The project was removing carpet and refinishing about 800 sq feet of 1950s hardwood. There were a few spots where the hardwood was decaying. I've heard that this flooring (5/16 x 2 in hardwood) can be difficult to remove in sections without damaging the areas around them, and can result in awkward patches that look noticeably different. But he did it so well that we couldn't tell where the old hardwood stopped and the new one began. He also worked with us to figure out what kind of stains worked best for our home and created a few samples on our actual hardwood. Not only that, but I stupidly messed up the stain on one section by dropping some cleaning chemicals on it before it fully cured, and he came back and refinished the section. He did this while refusing extra fees and on a short timeline (we wanted to move into the house). Even after the project, he's been extremely helpful in helping me understand how to care for my floors and advising on other projects. I've never met a contractor that is so professional and generous with his knowledge. He also came in as the middle quote out of the contractors that provided estimates. Worth every penny and more. Overall in terms of quality, speed, communication, cost, and professionalism, Thach cannot be beat.