Rude. Unprofessional. SLOW. Avoid if you can. There's no one at the front desk so you could wait…read moreforever...

Apparently, they didn't care about or respond to the reviews, because years have gone by and…read morethere's no improvement. The "waiting area" is too small, crowded and uncomfortable, and people were standing around in the hallway. They have an automatic check in machine and say they'll text you when your turn comes, but they don't. They just yell your name when you're hopefully in earshot. The appearance of everything is crummy and makes me doubt the cleanliness and professionalism of the facility. They must have contracts with the Department of Corrections for drug tests that sustain them so they can treat patients poorly and still have lots of business.

I am 100% VA COVERED. I've BEEN RECEIVING BILLS SINCE JANUARY! I sent a letter and lots of…read moredocuments to try to get them to realize that I don't have Medicare. Now I'm even getting bills from Medicare!!! The urgent care I used billed triwest properly. You got the lab sample from them. Why are you harassing me????? I'm going to report them.

I was promised some test results in one to two business days. It has now been three weeks and I am…read morestill waiting for my results. When I contact Quest's customer service line, they keep saying the test is on a "delay list", and that's all they say or do - just keep saying it's delayed.

Never able to draw blood at any previous place without at least 5 or more times poking me…read morerelentlessly, but the lady at labcorp was gentle and polite and incredibly successful drawing blood on the first try!

Super easy scheduling with no wait if appointments are made online in advance. Online check-in is…read morefast; kiosk in waiting area can take longer. Walk-ins may involve waits. Efficient, friendly and careful staff. For common lab tests that are performed in the Puget Sound area turnaround times for results are pretty fast. More uncommon lab work that is done in a specialized facility farther away can take more time to get results. Summary reports are informative and useful.

I went here for a pre-employment UA screening. I got there at 12:22. I was turned away BC they go…read moreto lunch at 12:30. I was also told that pre-employment UA's end at 11:45 then start again at 1:30. I had to pee so bad that I could t hold it any longer. So I went at their lunch break as I had nothing else to do in this area. I came back at 1:30 was promptly take back but I could only provide 1/2 enough required for the sample. So I chugged 4 glasses of water. I went outside to wait in my truck since the waiting room was full. I walked back in stating I could fill the cup now then was told I couldn't submit the sample BC I went outside. No one ever told me I couldn't leave the lobby! If I was going to inject myself with someone else's urine or fake urine I would have done it initially not after the first try! So to make things better I go there the next day and a lady in a Subaru SUV sideswiped my truck then drove off and wouldn't pull over. This could have been avoided if the dirty blonde haired lady would have done her job!

THIS LAB IS NOT OPEN UNTIL 5pm!…read more There is a paper sign on the door saying they close at 4:45pm and one time when I was there they had it locked before 4:40pm. This extra sign has been this way every single time I go to this lab, despite posted hours online saying 5pm. I find it incredibly unprofessional to close early every single day.

This review is specifically only for the Multicare Northwest Laboratories inside this location of…read moreMulticare Clinic in Lakewood. The good thing about Northwest Laboratories is that they're part of MultiCare and the results is uploaded on MyChart. Another good thing is that you dont need appointment to get your labs done. Here is the downside, and this is not just for this location but most of Northwest Laboratories. Be prepared to wait like you're at the DMV. Everyone comes here for lab, on top of the patients that come out of this clinic after their appointment (this one houses Mary Bridge Children's hospital clinic and Multicare Family Practice in same building). So just pack your patience. First things first: like all other Northwest Laboratories, you gotta fill out one of those Blue slips upon arrival, no questions asked. The faster you fill that out, the quicker you will be seen. Its actually crowded in early morning because people want to get their blood drawn and break their fasting asap, but afternoons are just as crowded. The staff are kind and the lab staff are very knowledgeable and professional. Some labs can take a while to get your results but this one is very quick in my experience, coming from a person who has lab tests every 2 months for past 20 years. This location is smaller than the Pearl street (Tacoma) location but they are located in less busier commercial mall so I like it here for that, and quicker results. Lab staff probably are some of best I've experienced with! Lastly if you're Overlake Medical Center (Bellevue) patient, its also a plus because Overlake is now owned by Multicare and everything on MyChart is easy peasy.

This is a Laboratory that is independent of Multi-care but they operate inside. Their window is the…read moreleft-most check-in spot when you walk in. This is a walk-in lab and they do all kinds of testing. I come here to get my thyroid levels checked every few months. They're always quick and helpful, kind and personable at the front desk. They get you checked in and then you wait... they'll call your name and once you go back into the lab area they are quick about their business but do a good job. I get my blood drawn a LOT and it's always nice when you're phlebotomist actually knows what they're doing. If you come early (7:30-8), the wait can be longer because everyone who is waiting on fasting blood work tends to check in first thing. Other busy times are lunchtime, and around 4 right before they close. I've see the wait shortest in the late morning or early afternoon. Can't say I have a ton of choices because this is where my doctor sends my lab request but I'm glad it's here. :)

Great place for DOT physicals! I was able to easily schedule my appointment online and was seen…read morepromptly. She listened to everything I said and did a thorough exam. The whole process was very easy. Highly recommended!