My parents' compressor fan failed early Sunday morning. This was a serious concern due to health…read moreissues and a forecasted high of 104 degrees. We called around 0730 and the technician was on site about an hour later. He quickly found the issue and had the AC running in no time. I felt the price was very reasonable considering an early Sunday call out with a fan motor replacement. He even did a little welding to reuse the existing fan. I did have him order a new fan and he will install it later in the week. Very impressed with the service! I highly recommend them for your HVAC needs.

We were all tucked in for a relaxing Friday evening movie night when my wife told me that we had…read morewater coming out of the east side of our house. I grudgingly got out of my comfortable chair and check out the leak she was talking about. It was a leak from a secondary condensate pan which means that the primary was clogged up! We have a maintenance agreement with an HVAC company is San Antonio but this was a Friday night and I knew nobody was going to answer the phone. My wife's cousin who lives in Comfort told us to call Total HVACR services. Lo and behold, they work weekends! We told them the problem and they said someone was going to come and fix the problem the following day - Saturday! The guys showed up, told me the primary drain was clogged and he was going to fix it so it won't happen again. That kind of service is unheard of these days. What a wonderful company to have in Comfort, TX! We loved what they did so much, they are going to do the HVAC maintenance from now on. So, support your local businesses folks! They are just as capable and efficient as the big outfits in the city!

They are a good service company for your HVAC needs and plumbing needs as well. My family has used…read moreboth! A plumbing emergency popped up one day and called them to get it fixed. They sent a couple of guys and they had it fixed it in a couple of hours. My sink worked after they left. Another emergency involved our A/C system. We had contacted a local Comfort HVAC company but they could not get the part needed to fix our AC. After 8 days without AC, mind you, this was the middle of August in Texas, we finally called 72 Degrees. I told them about the problem and told them we wanted to have the AC fixed by the end of the day. Believe it or not, they were able to get a part from San Antonio, drove it out to our residence, installed it and had AC that early afternoon! What a service. Now, here is the rub. It cost us a lot of money. In my humble opinion, they charge too much but you know, if you're hot after not having any AC for over a week, you will find a way to get it fixed. Thank goodness for credit cards!

I called them about getting a plumbing quote for a water heater installation. All I needed was a…read moreballpark. It's not anything I was gonna hold them to. They could've said starting at going up to an estimated amount. But no, she abruptly cut me off said thank you for the call and hung up on me. I won't be calling them back. I got another company to give me a quote using a picture I sent them. It was 60 miles away. That's the reason I wasn't wanting them to drive 60 miles for a quote.

Totally forget about calling them out to my mom's in 2018. They got me again!!!…read more Fraudsters! After fixing unit upstairs, Robert went to the outside unit for the first time as seen on camera. He told me the breaker unit needed to be replaced for an additional $218 dollars as it wouldn't come back on after he flipped it off. Upon leaving he offered me what he said was the breaker he replaced. After he left I was told by a friend that they upsell and remembered an issue I had with them many years prior. So I checked the "new" breaker and it was old, covered in dust, scratched up etc. He didn't replace the breaker and charged me an additional $218 for something he didn't do. Fraud!! Upon calling the owner, she told me the Square D breakers are very expensive so they fix the inside of the breakers and don't replace them. Total lie! The breaker is molded hard plastic so it can't be repaired and only costs $15 for a new breaker. I told her he offered me the breaker he had supposedly replaced and she changed the subject. Later she told me he did change the breaker out. When I asked her to attest to the fact that there was a new breaker unit at my mom's house she said she was unwilling as there are two sides to the story .

My home warranty sent this company when my heat/AC broke down. The unit is on the roof and the…read morerepairman didn't have an extra-long ladder to get up there. He borrowed one from my neighbor to diagnose the problem. The repairman showed up a few days later (it was a holiday weekend) with the part but no ladder. And my neighbor wasn't home. He said he'd come back the next day with a ladder. I waited all day, called the office, and they said he wasn't going to do the job anymore because he didn't have a ladder. First, why couldn't they tell me that after the 1st visit? I sat at home for 3 days waiting for the repair. Second, what kind of company doesn't have a ladder. The new company my home warranty assigned says they have 20 ladders. While the repairman was nice, I'm annoyed I wasted days waiting for the repair only for them to cancel the job. I've had no heat/AC for a week and now have to start over with a new company.

They came through with great work, at the holidays with a heating system repair and great…read morecommunication throughout the process. I recommend them for any future projects.

Very rude lady answers the phone. Lost my business. Unbelievable that someone who sells services…read morewould be like that. Good luck!

We live on the campus of Service Dogs Inc. Our a/c went out on Friday. Saturday, I called Larry at…read moreHill Country A/C. He sent out a crew within an hour and had us up and running in about two hours. Fantastic service and very friendly crew! I can't say enough good things about them! Thank you so very much to Hill Country A/C.

Prior to the new ownership and their expansion of service into plumbing and whatever else they are…read moredoing, they were top shelf. Based on my recent experience, they seem to possibly be creating problems for their customers The original Hill Country Refrigeration installed the HVAC systems on my new build home in 2017. I've had them perform annual check-ups on my 4 HVAC units the last few years. Have never had any issues. This year, within a month of their visit, I've had to replace two motor starters, for about $275 each. The service manager told that after an annual inspection, starter failures are common. Maybe so, but two in the same timeframe seem less than coincidental. I'm not buying that explanation. And if I'm running this business, I'd want to know why these things are frequently failing after check-ups. I'd avoid these guys for whatever type of service you're looking for. I don't trust them.

two guys show up, one young and one older. The older guy pulls out a price schedule and then they…read morecharge you $249 whether they do anything or not. rip off. I also felt they were insulting.

very responsive and we're on time. very professional and helpful. they were careful not to damage…read moremy new home! thank you Julia Dodd 110 Baurenhof

DO NOT use this company!! We contacted them a few weeks ago to complete a chimney sweep after…read moreexperiencing a chimney fire. They agreed to perform the service, showed up, took 3 cell phones pics and then decided not to perform the agreed upon sweep!!!! They called the cell phones pics a "visual inspection" , said the fireplace was unlined so they decided they wouldn't complete the agreed upon service. They charged us $150 for a 10 min visit!! We did not request not agree to a cell phone "visual inspection" but rather a sweep. Dylan, with Clean as a Whistle, just left our home after completing the sweep. He was professional and efficient. Please use this company, you won't be disappointed!! Their number is: 830-431-2988

Professional & reasonably priced. I had them clean out my…read moredryer vent and also had my chimney cleaned and inspected. Cleaned up after himself and didn't leave me a mess to clean. I would definitely recommend this company and will be calling them again to stay on top of the dryer vent since it vents through the roof. Thanks for a job well done!

We were in an RV Park in our Class A and the shower drain was leaking. Every RV Repair place was…read morebooked solid as there was a deep freeze and pipes were bursting. We knew exactly what the problem was and where. Two Plumbing Companies turned us down saying they don't work on RVs. Bosworth asked us to send photos to see access, measurements etc.. They came out and fixed it for us. They went out of their way to get us in at the end of the day. Excellent Service Above and Beyond!! Can't tell you how much we appreciated it as it was three days before Christmas when everyone would be closed! Again, we can't say enough about how grateful we are for their flexibility and willingness to go the extra mile to help us out.

absolutley the worst company to deal with. horrible, horrible, horrible. very amateur, no clue…read morewhat they're doing, uneducated technicians, will bs you into a new system, and botch shit so bad that by the time they tell you it needs replacing, it's because of them! they fucked it up. intentionally. i'm a retired technician, and know way better.