Called Mr Martinez on a Friday, his tech came out that afternoon , analyzed the problem…read more(inoperative central A/C, 100 degree heat that day) and ordered a new motor. Motor arrived late Tuesday, tech Jesse arrived from Kerrville here to Junction before 8AM Wednesday. Completed job in two hours, noted old motor still under warranty. 100% professional work in every way, administrative and mechanical. Thanks, John

This is the most reliable A/C and Heating company I've ever dealt with. No matter what short…read morenotice I have given Mr. Martinez, his company always makes a 100% effort to get to me ASAP, which he does for everyone. I use Air by Martinez for my business and home. Short story...I had a 14 year old English Bulldog, who was very ill, and my A/C went out on a hot summer night which bulldogs don't do heat at all! Mr. Martinez came and temporarily fixed it at 10:00 at night. THAT'S SERVICE! Thank you Air by John Martinez

1 Star for getting there within an hour and 15 minutes after I called. My 94-year-old Mother had a…read morethermostat going bad, so I called them and they came out quickly and replaced it with a new Honeywell Pro t6. However, they charged me $668 for it. Really? For an $80 thermostat? I will not be using them again.

They are a company that covers most of the multiple facilities and services that you may need in…read moreyour home or establishment, very good care and services. 100% recommended.

We needed to get a new HVAC system for our home. Jerry and Alex were the team assigned to replace…read moreand install our new one. They were efficient, professional, and did an outstanding job from start to finish. Cleaned up after themselves after the job was finished. I recommend State Aire for any AC issues.

I'm an HVAC Manager with 20+ years as a technician. My wife and I just bought a house in the Hill…read moreCountry with a brand new unit installed by a fumbling idiot (as near as I can tell). The house came with a home warranty. When the unit broke, the home warranty company wouldn't let me fix it myself. I wouldn't get reimbursed for anything if I worked on it. I called around and spoke to different contractors, but the owner of State Aire was the most knowledgeable contractor that I spoke to. More importantly, he had the same philosophies that I have as a manager. I was happy to see that translate through the work of his technicians, specifically Mario (pictured). He performed a textbook TXV replacement. He used the manufacturer's recommended procedures, top of the line tools, and exhibited solid industry knowledge. I'm probably one of the most discerning HVAC customers that one could imagine and State Aire met and exceeded every expectation I had. I might even be dropping off a resume soon.

Really excellent professional crew. Honest pricing. No BS. They replaced two large water heaters…read moreand did an excellent job. The techs are always polite, and professional. They are our go to team for heating and air-conditioning. Excellent work.

Adairs appliance repair fixed our dryer in a snap! I was able to talk to our technician before he…read morecame out. He said he already knew what the problem was just from my description. He showed up on time, carefully explained each step, brought an assistant who actually assisted, went straight to the problem and fixed it and had the unit back installed and running in an hour and a half total time. They were neat, and cleaned up after the job, and very careful installing in a tight spot. Strongly recommended

When our AC went out on a holiday, they were there for us. They came out and got it running so we…read moredidn't miss our vacation which was to start the next day! Great service! Great people!

These guys do great work, when they show up. I can't count the number of times they told me they…read morewould be there to finish the job they had already started and no-showed. I waited for 20 months for them to complete my kitchen that as I said, they started and kept promising to be back to finish and wouldn't show. The work they did was great but you will definitely get someone else to do it faster!!! They do NOT care about customer service either which is a huge problem and should have been evident from all the broken promises.

I had a condensation line that as backed up and flooding 2 rooms, the secretary was great and had…read moreLee come after hours and not only did he fix the problem but diagnosed another problem with the compressor and corrected that too. He was professional, reasonably priced and did us a great job . I would recommend Underwoods air conditioning and Heating for all your needs. 5 Star !

These folks are great! My mother's ac went down on Tuesday. Lee and the team had it up and running…read morethe next day without charging an arm and a leg. Thank you very much!!

I purchased a water softener from them. They offered an extremely competitive price and the unit…read morein stock. Less than 4 days after I ordered it was installed and running in less than 8 hours. Great service and very honest. My invoice was $500 less than quote. Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

We had the best experience with H2O! The price was under the estimate and the guys that came out to…read morethe house were so nice. Thanks so much for helping us get our hot water back!!

Totally forget about calling them out to my mom's in 2018. They got me again!!!…read more Fraudsters! After fixing unit upstairs, Robert went to the outside unit for the first time as seen on camera. He told me the breaker unit needed to be replaced for an additional $218 dollars as it wouldn't come back on after he flipped it off. Upon leaving he offered me what he said was the breaker he replaced. After he left I was told by a friend that they upsell and remembered an issue I had with them many years prior. So I checked the "new" breaker and it was old, covered in dust, scratched up etc. He didn't replace the breaker and charged me an additional $218 for something he didn't do. Fraud!! Upon calling the owner, she told me the Square D breakers are very expensive so they fix the inside of the breakers and don't replace them. Total lie! The breaker is molded hard plastic so it can't be repaired and only costs $15 for a new breaker. I told her he offered me the breaker he had supposedly replaced and she changed the subject. Later she told me he did change the breaker out. When I asked her to attest to the fact that there was a new breaker unit at my mom's house she said she was unwilling as there are two sides to the story .

My home warranty sent this company when my heat/AC broke down. The unit is on the roof and the…read morerepairman didn't have an extra-long ladder to get up there. He borrowed one from my neighbor to diagnose the problem. The repairman showed up a few days later (it was a holiday weekend) with the part but no ladder. And my neighbor wasn't home. He said he'd come back the next day with a ladder. I waited all day, called the office, and they said he wasn't going to do the job anymore because he didn't have a ladder. First, why couldn't they tell me that after the 1st visit? I sat at home for 3 days waiting for the repair. Second, what kind of company doesn't have a ladder. The new company my home warranty assigned says they have 20 ladders. While the repairman was nice, I'm annoyed I wasted days waiting for the repair only for them to cancel the job. I've had no heat/AC for a week and now have to start over with a new company.