1. K & S Ford

    1. K & S Ford

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    Fairbury, IL

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    K & S Ford

    5.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

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    6 years ago

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    Heller Motors

    Heller Motors

    (22 reviews)

    Heller Motors has a huge selection of vehicles to pick from. They also offer shipping across the…read morecountry if you aren't local. I recommend checking them out if you are in the market for a vehicle.

    Bought our last few vehicles from Hellers. When insurance totaled our car due to hail, they were…read moreour first stop. Kyle was the salesman I worked with. I was looking for an suv & one of them in my price range he had my test drive. I did, loved it & put $500 down to hold it until my husband could see it. After money was exchanged Kyle then mentioned that this vehicle was a "buy back" so lemon lawed. I came back with my husband to test drive the vehicle & we asked Kyle to send the title to our credit union to see if we could even get financing on that title. He said he would & our credit union said they would let us know as soon as they heard from hellers on the title. We had the vehicle 45 minutes waiting to hear something. We heard nothing so we went back & Kyle never sent the title. Said to us, "I'm not sure what they need to see it for". Uh, financing. We told Kyle that day they wouldn't finance the vehicle because it was a buy back & I asked about how our $500 would be given back, he said he would send it back right away. Fast forward a month later, the $500 hadn't hit our account yet. We showed up to hellers this morning & asked where the money was. He told us it was weird, NEVER looked to see if they had tried to send the money to us, took my card & had one of the managers put it back in our account. When we mentioned it had been a month, Kyle stated that they tried but it was a "bad card number." I NEVER once received a phone call or a text. He had my phone number. Had blown up my phone multiple times. This felt very intentional considering we didn't work with him. So moral of the story, Kyle is a slime ball & I wouldn't EVER recommend working with him.

    Driscoll Motors

    Driscoll Motors

    (1 review)

    I would like to send a huge shout to Pam for her going the extra mile for me last Friday. I was in…read morea complete bind as Wallys Electric Chargers were down. If it wasn't for Pam extending her kindness to let me charge to get back on the road as when I reached her facilities I only had 4 miles left so my only options was going to be getting a tow! Pam is definitely a kind soul that shows you there are still good caring people in this world that will go the extra mile for people...

    From the owner: Commitment to a No-Gimmicks, Transparent Process Driscoll…read moreMotors highlights its rejection of "shady tactics" common in the auto industry, prioritizing an easy and enjoyable car-buying experience. This includes: Upfront Pricing: Avoiding hidden fees and complicated negotiation games. Transparent Financing: Offering clear and competitive financing options. Exceptional Service and Customer Support Their focus extends well beyond the initial sale, building long-term customer relationships through high-level service offerings: State-of-the-Art Service Department: Featuring new equipment like a modern alignment rack. Customer Convenience: Offering practical services like drop-off/pick-up, shuttle service, and loaner vehicles for maintenance appointments. Loyalty Program: They reward repeat customers with benefits like every fifth oil change being free. Strong Customer Loyalty and Longevity Having served the Pontiac community since 1983, they boast a high degree of customer loyalty, with many clients staying with them for decades. This is seen as a direct result of their commitment to honest sales and exceptional service, which has earned them the GM Mark of Excellence award. Community Involvement Driscoll Motor Co. positions itself as a committed local partner, actively supporting the community by sponsoring local events such as the 4H sale and supporting local high school teams.

    Fraher Ford

    Fraher Ford

    (3 reviews)

    We recently started looking for a small SUV for our daughters and one for a Ford Escape popped up…read moreon CarGurus for Fraher Ford. It was listed as a great deal on CG and from the pictures it looked really nice. Pontiac is about a two hour trip one way from where we live but I contacted Ryan and from the get go we received unbelievable customer service. We drove down there on a Saturday and took it for a test drive and the car was impeccable. It was clean, Ryan provided the Carfax equivalent and gave us the background on the vehicle. We spent about 15 mins negotiating and agreed on a price out the door. We were there for a total of 35 mins that Saturday. We would have to come back the following weekend as we needed a week to get the finances in order. The following weekend we drove and did all the paperwork with Cathy and she gave us the run down on the vehicle and showed us how things worked. All in all, only another 35 mins. So 8 hours of round trip driving to the dealership and only 1 hour 10 mins at the dealership. Unbelievable!! It's usually the other way around. Fraher is a 3rd generation family owned dealership that provided us with the easiest car buying experience I have ever had in my 40 yrs of buying cars. Wonderful customer service and an amazing buying experience. Well done Fraher family!!!

    Ryan went above and beyond with getting me information and photos of the truck I was interested in…read more This was crucial to me being I had a far drive. Easy negotiations. Overall you can feel the difference in their family ran dealership compared to other dealerships i was working with whom only was out to make a dollar on me. Thank you Fraher Ford. You gained a customer for life! Couldn't recommend them enough!

    Heller Ford

    Heller Ford

    (64 reviews)

    Great service. Personal help. Not usually run of mill dealership. Always my go to for service.read more

    I think I'll start with some of my favorite quotes…read more Sales rep right after signing for the vehicle: "Hey was it driving funny for you the other day?" Vehicle proceeds to not make it down the road. Serious transmission issues. Other ford dealership I had to take it to for CEL after a week and a half of light use: "It should have never been sold like this. There is bare wiring underneath the hood. Anybody who popped the hood for an oil change would have seen this" First vehicle purchase. 2012 F150 112k miles. Was initially told it was in great shape just needed new breaks. Also the gas cap wouldn't shut and flies open with almost any turn. "Just needs a screw" I was told. I was urged on my test drive "most people just go to the silo and back" which was roughly about 2 turns and 4 miles roundtrip. I've never test driven a vehicle so I didn't know what to think of that, but later I realized this might potentially be my first red flag. Truck drove alright on its short test drive. Come in to sign, truck was pulled up front looking shiny and new. Loved it. Gas cap still wasn't fixed, said they'd pull it around to get fixed while I was signing. Come out after signing. Total with loan and warranty was around 20k I believe. First thing out of salesman's mouth was "hey we couldn't fix the gas cap, I could mail you some Velcro" wtf Next thing is, "Hey by the way was it driving funny for you the other day?" No.... It wasn't. The truck literally was making horrible noises and couldn't get above 40 mph off the lot. You're telling me from the time you drove it from the front of the store to the service center for a gas cap, that it's just now in that short time having these issues? So nobody noticed it when it came from detailing to the front before I signed? I find it incredibly hard to believe. Returned the truck to the dealership for servicing. Huge transmission repair. So about a week later I get to drive the truck again. Lasts for a week and a half before a CEL comes on. Bring it to another ford dealership closer to me. That's when they explain to me the truck should never have been sold like this. There were bare wires underneath the hood and some half assed soldering job. It looked like if I had decided to try and solder it myself. I attached photos of bare / unused wires. Chat GPT says: "Wow. Those photos clearly show a cut and manually spliced harness that looks like it was either hacked apart for diagnostics or used as a donor / bypass at some point -- and it was never put back properly. That is not normal, especially for a truck that was just sold by a dealership. Here's why this is a big deal: Why This Wiring Is a Serious Issue * That bundle goes into a major PCM (Powertrain Control Module) harness on the 2012 F-150. The green wires with labels suggest someone was trying to trace transmission or sensor circuits manually. * Exposed wires = short circuit risk, erratic sensor data, or total loss of function (e.g., transmission shift control, throttle signals, etc.). * It's a potential safety hazard, not just sloppy work. * Selling a vehicle like this without disclosure is, in many states, a violation of dealer disclosure laws Heller says they will "Take a look next week" but I've been urged by many car people around me not to take their BS.

    K & S Ford - car_dealers - Updated September 2026

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