Absolutely OUTSTANDING work. I had an off the rack suit I wanted to wear to a convention. Should…read morehave expected one of the best to be busy. I asked if I could have it by the end of the week. Said they'd try, then called me Thursday and told me to come get the suit. When I tried it on, it felt like it was custom made for me. I will not be going anywhere else and will not ask them to rush again. OUTSTANDING.

I seldom complain. However, I brought a coat in to be altered before Christmas 2025. Told…read moreClaudette it wasn't a rush so she could do it after the New Year, knowing how busy it can be for her over the holidays. Long story short, I called many times to get an update and being told they'd call me right back. Never got 5 calls returned. So today I went in and picked it up - she never even started it! FIVE months she strung me along. To say that I am disappointed is an understatement. Trust is important in business, and she lied to me for over 5 months.

Great tailor and quality work ! She does a great job carefully measuring and marking needed work…read more She's the Best tailor that I've found in Naples, Bonita Spring area ! She's a Very popular choice with a great following in this area. I highly recommend taking your tailoring needs to Isabel !

Avoid this place if you want your alterations finished this year. Took 3 dresses in, was told it…read morewould be two weeks. 6 weeks later I brought home the dresses, although one wasn't even touched.

Ching did an amazing job on my 5 pairs of dress pants. She adjusted the inseam length on all 5…read moreexpertly. Well done Ching..... I will definitely be back

Ching was very accommodating. She did a great job on shortening my pants. Would definitely…read morerecommend her for all your alterations needs.

Great pricing and quality alterations!! Highly recommend this place. I brought in two dresses to be…read morealtered and both came out amazing. I will be coming back!!!

Silky pants were hemmed perfectly. Very reasonably priced. This was the second time I used Family…read moreBusiness & it is definitely my go to place for any alterations. Thank you.

I've used this cleaner for years and have loved them. I took in two items last week for cleaning…read moreand pressing. I showed the girl spots that were on the dress so they could try to get them out. I had a pantsuit that I wanted cleaned and pressed. I also told her I needed it hemmed. As I was doing this, the tailor came out and I showed him the hem. The girl began talking to him and he to her. I thought maybe she was explaining what I wanted because he didnt seem to speak English. They just talked and talked to each other and I left my items because at this point I wasn't sure they were even talking about my stuff. When I picked these up the dress spots were just as prominent as when I left it. The pants were not hemmed. Time to find a new dry cleaner. VERY unhappy

I specifically called a few days before going because I read that this location had good reviews…read more The man who answered the phone educated me on the difference between hand ironing and wet pressing my clothing items. I told him what type of items I needed services on. He told me the prices and why it was better to ask for wet press. Wet pressing requires the clothes to be washed and iron and it's 3.95 versus the 11 plus dollars an item to hand iron each item. When I finally get to bring my clothes to this dry cleaner, I instruct the girl exactly as the gentleman told me and an older woman with blonde hair comes up behind her. This blonde woman, under her breath, instructs the girl taking my clothes to charge the items as hand press which means hand iron all my clothes. This is not what I requested. So, then I asked the girl what did she just tell you to do under her breath? Hand press right? She said yes, and I said ok, give me all my items back. It felt like the blonde woman was trying to take me for an ignorant customer and not someone who previously inquired about the services. Not cool. Do not recommend.

Terrible telephone messaging. Our item was picked up several weeks ago & the notification message…read morecontinues daily on our phone???????

First visit to BTS, for slacks alterations. They did a great…read morejob, were reasonably priced, and slacks were ready in only a week. Very pleased!

Excellent start to finish work rivalling Henry pool of Saville row…read more Good value and pleasant to deal with. 5 Stars all round.

This shop is extremely overpriced and the customer service is poor. I took in two items to be…read morehemmed - nothing complicated, a dress and a pair of pants and was quoted $186. They told me would be ready in 5 days which is great since I needed the dress to be done for a wedding. I came there at the agreed upon date and there was a sign on the door that the shop is closed for the rest of the week. You would think for these prices they would give the customers a heads up. They did do a decent job though - hence the 3 stars.

Excellent communication Great service…read more Quick turn around Convenient locations to choose from

Just ok job. It's hard to find a good cleaners in Florida it seems. Customer service sucks, staff…read moreis not very nice, and you can tell they hate their job