Thank you for easing my mind about my termite situation. If you say I do not have termites, then I…read moredo not have termites. I will start reconstruction of the window and floor.

Extremely rude. Talks over you constantly. When I decided to go with someone else, he called me,…read moreyelled over me, then when I tried to explain, told me never mind and hung up on me. Okay, that's fine but then sends me a rant via text.

I have been very happy with these guys! They have fabulous customer service and always do a great…read morejob!!

From the owner: River Valley Pest Management in your top of the line pest management company servicing Kankakee IL…read moreand surrounding areas. We specialize in residential and commercial properties. Owners Tim Campbell and Byron Demaray bring years of experience and knowledge to every job. We take pride in what we do and only settle for the best results. Let us show you why our current customers return and refer us to their friends and family for all their pest problems. Please feel free to call for more information or to get a free estimate.

This company put my dog and toddler at risk, claiming they are kid and pet friendly. Brian was…read moreirresponsible with the poison and caused permanent damage to my dogs health. Avoid this company if you have pets or kids. (BTW there were not "mice running around" there was one dead mouse in the basement. Regardless,

The service was top notch and the price was very reasonable. We had a yellow jacket problem and…read moreRyan from D.O.A. did a great job of getting rid of them. I will definitely use them again!

Alan was great! Very professional courteous and knowledgeable; went above and beyond to treat our…read moreyard/property so my family and I can enjoy this beautiful weather in it. Hurricane Exterminators LLC , anyone else, you're just wasting your money!

Dan at Hurricane is extremely honest and that is a rarity in the business world. I use him for my…read moremoms house which was built in 1960 and has "Springtails" She has quarterly sprayings for control in the Spring to Fall. If you call Dan for any other issue he is very thorough and will walk you through it. Trust is the main thing I would say is the best thing about this company. Think about how many companies you can say you trust in 2025. Use Hurricane and call Dan with any problems.

I have had the Manteno/Kankakee Orkin come out to my house every other month in the winter and…read moreevery month in the summer for a year now. Such a waste of money!! The amount of spiders, stink bugs, ants, silverfish, earwigs and centipedes that I still see inside my house regularly is INSANE!!! They've done nothing to rectify the situation; offering no money back or extra visits at no charge. The last technician that's been coming this year is no longer there. I'm assuming because he was awful! The only thing I was told is that the new technician in my area does a really good job. Too little too late! Save your money and do NOT invest in this scam! - Responding to the comment left by the owner... I have contacted customer care at your location. This is why I know that the previous technician is no longer there. Again, I was offered nothing to rectify this!

I took over management of rental business while a family member was ill and after she passed…read more Obviously had a lot of things going on at first, so I just paid the bills as they came in without much scrutiny. Called Orkin in summer of 2019 (as we already had reoccurring service with them) to address mice in one of our rental properties. They came out, set traps. I know they did a follow up within a few months, but I was getting $160 monthly bill from them. Spoke with one of my maintenence guys, of whom Orkin is supposed to call to gain entry into the building and found out he had not met with the tech since Feb 2020. I was also supposed to be receiving copies of the signed service visits, which never happened. One tenant told me they saw orkin pull into the parking lot, stay for five minutes and leave without getting out of the truck. I called and spoke to a customer rep who told me it appears they are spraying for ants on the outside of the building--for $160!?!? I hired them for mice. I spoke with a service manager and he said they will send the paperwork to prove they actually did something. That never happened so I stopped paying the bill. The manager and I played some phone tag and when we spoke I told him my concerns and he said prices go up over the years. Um okay. And he would speak to the tech about the paperwork. I requested a copy of any contracts my relative signed as well as the service invoices proving they did any work. They never sent anything, except me to collections for services they never proved they performed. What a scam! I told him I'm happy to pay if he sends the paperwork. Deciding next steps to take. I believe I deserve a refund. Small claims court? BBB? Orkin has an A+ rating on there, despite the hundreds of complaints for locations around the country.

Our building was completely infested with mice last week. Dean and Laz came by to treat this site…read more They had immense attention to detail, which is so important when it comes to mice. Lazaro also fixed a previously unknown, truly dangerous situation (loose poison and bait put down by our super) that could have killed my cat! I am super thankful to Lazaro, in particular. These gentlemen are consistently courteous, exceptionally talented technicians, and always deliver gold standard customer service. Highly recommended.

We contacted Smithereen because we had an animal in our attic. They came out quickly and inspected…read moreour attic and found that a squirrel decided to setup camp. They have been great to deal with and affordable to inspect and setup traps and catch the squirrel. They caught one and will make sure here are no more before taking the traps away. I highly recommend them if you have a pest problem. They were professional, friendly, skilled and have been fantastic to deal with!!

Colin cleaned our master bedroom, master bath & hall bath today. Great job so clean. We have used…read moreSteam Pro twice and they do a great job at reasonable price. Thank you Steam Pro.

Bernie did a great job. Was prompt and very helpful with questions we had.read more

Called on a Saturday afternoon for what I suspected to be a large, dead animal in a bathroom…read moreceiling vent tube. The owner, James Green, was at the house within three hours of my call. He was professional and told me exactly what his plan was. Turned out not to be as bad as I had feared and Mr. Green charged me a very reasonable rate for his services. I would recommend Defender Pest Control to anyone in need of this type of service!