I absolutely love this place! Hannah is always thinking of ways to make her shop better for…read moreeveryone. It is so laid back yet inviting. They always offer something to drink and the quality of their work is amazing! Kitley did my daughter's nails and they look perfect as well. Hannah is always worried about the quality of work each tech gives. I've been going for about 10 years.

We went here in a hurry before we went to the airport just to kill a little time. We got a normal…read moregel set on our natural nails and they did a great job. They had a lot of people in there, but got us in quickly and still took their time. They did two coats and then thought we might want another so they asked us before just assuming we didn't since you could see a little bit of the nail through. Would definitely recommend going here.

Okay so immediately coming in and being sat down for our 11am appointment. I asked them if they…read morecould do the design I wanted and I got told yes. It was a pink and white flower French tips on my toes. They never did the pink and they didn't know how to do the flower..another employee came and redid them for me and it still wasn't like the picture, but they still look nice. Next, I had my nails done and it was rushed. A few nails are crooked and I mentioned that before acrylic was applied and I was told it would be fixed. I then asked if they could do the design and was told yes but when it came down to my nails I was told no because they didn't have time. There's air bubbles and thick layers of "goop/glue" on my nails so they don't look very clean. If they weren't so in a rush then I don't doubt my nails would look very polished. They're still cute, that's just my only complains. They were very kind and sweet to me but my mother didn't receive the same service. Her nails were also rushed and the lady who did them cut her skin like around her cuticles and under her nails and then the gel nail polish she did was goopy and just put on. Some sides were flatter than others and some nails had see through spots of her real nail bed because the gel wasn't distributed properly. My mother had kindly said something and the lady kept telling her to "wash her hands" and that's what she did. At the end of the service my moms finger was bleeding from being cut and she asked the guy who did my nails If she could have a refund and he told her he'll have to ask the lady who did her nails. He asked the lady and she came up to my mom and started SCREAMING at her for asking for it. She ended up getting her refund but terrible customer service. I also don't know why they take appointments if you're not going to be priority. They would often time stop doing my nails to go help a customer in the MIDDLE of MY appointment that we booked. Would I recommend service? No. While SOME are nice only ONE guy is skilled and that's the one who did my nails.

We called early one Sunday afternoon to ask about getting in for a pedicure (for me) and acrylic…read morenails (for my daughter). We were told to come in at 3:30pm. We arrived and within ten minutes, my pedicure had started and my daughter was asked to pick out her colors. The pedicure was nice. No bells and whistles but I enjoyed it. My daughter's acrylics were SO WELL DONE. She showed the manicurist a picture of what she wanted and this woman nailed it. We will be back! Thank you for great service!

These women are a credit to the trade. The price is right,…read morethe services are geared to what you need as opposed to what is going to make the business money. Paloma is kind, very attentive and great at her craft. The owner is very knowledgeable and a straight shooter. Right off I felt a female kinship with her. I will be back and suggest that you consider coming to Nail Obsession and Beyond

Took my mom to get her nails done and we fully regret walking in. For months, my mom always gets…read moregel manicures whenever she goes. Simple, right? It took close to an hour and 45mins for a service that usually takes 45-50mins max. The person servicing my mom was extremely slow to do her nails because she didn't know what she was doing and this was even confirmed by the owner. Because it took so long, no massage or lotion was included like other customers. The owner and another staff member coming to work in pajamas with extra long acrylic eagle talons for nails was definitely a red flag & I should of seen this coming. The owner was forcing my mom to basically pay $100 for a very sloppy, lumpy & time-consuming manicure. After some time of arguing, she decided to lower it to $75 (still an overcharge) because of miscommunication, and didn't even apologize. The owner was extremely reluctant to see the problem from another person's point of view & stood firm on her pricing with a sense of entitlement. Apparently, she's very proud of the mediocre work that comes out of her shop & demands full payment, even if that means ripping off customers. And never once were we expecting a free or discounted service. We just wanted to pay what was fair for the low-quality that was given. I found them to be very unprofessional, unreasonable, hostile and overall a huge lack of customer service skills. Continuously talking over people in a louder voice doesn't make your claim any stronger or correct. Instead of turning a negative to positive experience to create a repeat customer, the owner opted to give major attitude to a senior customer with broken English, knowing there was a lack of communication on your businesses behalf and that was disappointing. Very ghetto, to say the least. If you're going to charge premium pricing, a premium service needs to follow. No one in their right mind can look at these sad nails & genuinely feel they got their money's worth.

Based on the ample positive reviews on Google and Yelp, I decided to walk-in on a rainy Saturday. I…read moreexpressed it was my first visit and asked if they took walk-ins. I was told there would be a 15-min wait, which was fine by me, and he told me to have a seat. He didn't ask which service I would like, but he approached me after checking a few other people in to clarify. The waiting area is comfortable and there's a couple of fish tanks if you don't feel like staring at your phone. While I waited, I used their restroom which was clean. Always a good sign. They also have a water dispenser in the waiting area if you'd like to hydrate before or after your massage (they'll ask and fetch you water post-massage.) I opted for their standard massage (foot and body) for $40 (+tip.) I was shown into a room with two massage tables after my 15 minute wait and a gentleman came in with a lukewarm tub of water to soak my feet. I took off my shoes and socks and placed them aside, and put my pocketbook in a plastic basket that they provide so I didn't need to leave my things on the floor. This is standard at a lot of places. ATTIRE: I've been to these sorts of places while wearing jeans and a T-shirt, or shorts and a sports bra, it really doesn't matter. They will work around your clothes. For the most part, there is a towel between their hands and your clothing with some exceptions. They are massaging your back and butt with the towel. If your legs are bare, they will use their hands. They also will reach down the back of your shirt with some lotion to massage your neck. NOT at this place, but other places, I have had them lift the back of my shirt, unhook my bra, and massage my back. Or, push the top of my pants down a bit to get to my lower back, if they are athletic wear. And no, they don't ask permission, but it has all felt fairly routine and professional to me. There was one or two spots. I was extra sensitive and grunted, he was very polite and paused and asked "softer?" and when I said yes, he said, "ok, sorry" with a smile. In short, don't be afraid to ask them to be less rough if you're not enjoying it. They just want you to enjoy it and come back! I'll also mention that every masseuse is different. I've returned to places only to have a different experience with a different individual. In short, I will be back! They were very polite, the place was clean, I liked the vibe, their estimated wait time was accurate, the massage was very good, and I like the price. As for tipping, 20% ($8) can feel a little low when someone is spending an hour rubbing your body. I tipped $15 atop the $40 flat rate, but that is up to you.

great experience. quality was good. im 17 years old pulled out maybe 150-200 dollars that they had…read moreseen and gave a worker 60 dollars, pictures of my money were taken before going in and last night. not even that one worker picks ups the phone admitting to the 60 being given and not giving change back trying to get me to give 20 more dollars plus tip for something i had already paid for, just had trouble after seemed very nice just low common sense and very inconsiderate on customers and their behalf.would not recommend kids or anyone with disabilies to go because this place takes advantage of you.

I was SO impressed by the kindness and welcoming nature of the manager. Excellent guest service is…read moreSO important! My daughter, and her best friend were both treated like royalty when they decided to get their nails done as part of my daughter's 11th Birthday wish list. Thanks for making their day, and taking such great care of them. Pampering them was such a memorable, and special Birthday treat.

Normally, the Greenwood Mall location is very good. Sometimes, there's a little difficulty…read morecommunicating. But, overall, it's a good experience. However, this time, the lady nicked both of my heels while providing a pedicure. It stung but didn't bleed. She applied something from a nail polish bottle. It's clear but I have no idea what it was. Fortunately, (I think) I wasn't allergic to it. They also had a sneaky price increase. Last year, a percentage discount was given for paying in cash. This year, the cash price is unchanged but there's a 2.5% upcharge for paying with credit. They're a small business so they do have to pay for credit card usage. But, now, the customer doesn't receive the discount for cash but avoids the penalty as the cost is passed to the customer. I'll probably go back but it'll be some time. My heels really sting and I wasn't offered any compensation or discounts. --------------- Removed a star. I had a * gel * manicure and a normal pedicure on Sunday. It's -- Monday -- and colors are already flaking off the nails. ------------- It's barely been two days!

I went in yesterday, 5/13/26, because reviews looked good and I need a new nail shop because I…read moremoved. Maybe reviews are from long ago... not good anymore! No joke... My nails looked better BEFORE I got them done here and I spent $60 on a fill-in after tip! I went in with perfectly square straight nails, slightly rounded corners, and they look AWFUL now! Several are crooked. Sides are filed too narrow. Some are square, others square-round. She was too fast & the acrylic is too thin in places & edges starting to chip in less than 24 hrs. A cpl nails look ok but No 2 nails look the same. Now I need to soak off & get a new set, 1 day later! Not happy!

Just recently moved to the area and needed to get my dip nails taken off. They were fabulous and…read morevery kind. The atmosphere was also nice and quite. Will be going back to get my nails done.

Highly recommend! Shirley and her team always take care of me. Fun vibes! Thankful for Jess who…read morealways has my nails looking uhhh-mazing.

My mom and I stopped here to get our nails done on NYE and had a great experience!!…read more The Nail Place is chic, clean and provides great customer service highly recommend checking out. The waiting area was decorated with a gorgeous pink Christmas tree. They offer gel, dip and regular. They have massage chairs for pedicures. Diana did a fantastic job on my pedicure!! They also gifted us a free full size lotion for the holiday, so sweet. Cheers!

EXTREMELY dissappointed, got my nails done there on 09/11/2025. Paid $80 for some short nails and…read moreby 09/14/2025 I already had 3 nails loose. On 09/15/2025 all of them starting being loose and had to take them off. It's insane paying so much for service with such a bad quality.

The owner is extremely disrespectful to the customers. I scheduled a mani and pedi but walked out…read moreafter the mani was complete because of how she treated me and didn't listen to me when I told her I wanted shorter nails. At one point she told me to not pay attention to what she was doing because I was "getting in the way." She didn't paint the sides of the nails. My mom asked to get gel nails and the lady left huge bubbles when painting that it looks horrible. I would not recommend this place nor will I get my nails done here again. The worst customer service I have ever received. Very disappointing! The next day I noticed the glue was starting to come off. I called the salon and was told that after you go home, that's on you to fix. I shared with her it's only been 24 hrs, how I was treated, and that I would have to go somewhere else to get them re-done because I am traveling. After a long pause, she said "okay thank you bye bye" while laughing in the background. This is very disappointing because they only care about the money and not customer service.