Josh and his team did an amazing job fixing my car. To say that they went above and beyond is a…read morehuge understatement. They gave me an incredible deal and did more than I asked without charging extra. These guys care about people and do really great work. I'll never be able to say Thank You enough!!!

this place fully scammed me. i paid over $1200 for a repair that was NEVER MADE. On top of that,…read morethe owner left me a nasty voicemail when I was late to pick up my vehicle. I took it to another mechanic and they said the same issue that this place diagnosed was still an issue. That there's no way this shop even attempted to repair it.

I had never been here but I saw amazing reviews. I had a noise that was concerning me and I called…read morethis morning and was able to come by same day and have them listen to it. It turned out to be a minor issuee but they helped disgnose for free! Amazing service and so kind. I highly recommend anyone to go to them!!!

Sometimes you can only afford a band-aid to keep your car running. A lot of auto repair shops up…read moresale and gouge you on pricing without minimal get you by options, carless or with a bill you cannot afford. Clayton's is honest, reliable. They care about you and provide the service or options you need at a price you can afford. Highly recommend.

Always honest friendly and reasonable price. Been taking my cars here for quite a while nowread more

My father liked the owner a lot & bought a truck, he wanted to this place. That was a mistake…read more I have never had such a wonderful beginning lead into such a disastrous ending. The truck was purchased used-from some kids who did lord knows what to it, promising that "nothing was wrong with it" (That was a huge lie.) The next day, the battery had died, AAA came out to jump it, noticing issues which we told Mr. Sanchez Automotive about. They made a fair quote, dad agreed, & they had the truck almost two weeks. (Maybe a bit more.) So far, we're out the money for the truck, have yet to drive it a day, & its racking up more costs at this point. I was right there when my father showed them the problematic issues. In addition to the initial concerns we had, we were also worried about the fact that many bolts and screws were missing from the front end of the truck, esp the grill area. They took note of that. The A.C. didn't work, the windshield wipers only worked on "high" the passenger-side door frame/arm rest had been pulled off, put back on and again, none of this was disclosed otherwise the truck wouldnt have been bought. The main issue was the battery tray; part of it was missing/broken/sharp & very close to rupturing the battery which sat on it, a major concern. There was a source draining battery constantly, causing it to die when not in use-all due to these boys & their "professional" work. Other minor issues included The bed of the truck which wouldnt come down. We also wanted them to check for major issues, b/c a long haul will be done w/it soon. They said they found no issues. Supposedly, the owner "LOVED" the truck. The allignment was fine, he fixed the a.c. by replacing a hose-instead of re-attaching the door part we had given to them, they got a used one, of a totally DIFFERENT COLOR & attached it to the passenger side. I didnt notice everything all at once, I know nothing about cars. Right when the truck was picked up, we had a family emergency & the only person who knew vehicles was gone for a few weeks. I was the one who drove the truck home. On the way home, I noticed I had to press the brake pedal ALL the way down, even then, it had trouble stopping. I had to drive a 20 min drive back to my dads place-a lot of which was on the freeway, with almost no brakes-very scary. I didnt know if it was just me, or if something was really wrong. I noticed the gear shifter, which was FINE before, said I was in 2 gear when I was in D-and when i was parked, it said I was in low gear 1. This led to the truck stalling, or worse, not being in park all the way & then not starting the next time it was driven. I called them right away, about the brakes. When I told the main owner about the brakes issue, he came to my home. That's the only credit I give him b/c everything else is just simply insane. What I didnt know, what he SHOULD HAVE KNOWN & still didnt, was that he HAD FORGOTTEN TO PUT MY BRAKE CAP BACK ON SO I WAS DRIVING WITH NO BRAKES. (I had to buy another, still not knowing he had it. 2 weeks later, dad called me to say Sanchez automotive has the TITLE TO THE TRUCK which they removed from the glove box! WHY??!!! They also had the cap to the brakes! ARE YOU KIDDING ME? ) When he came to my home, he still hadnt realized that he had the cap, so he flooded the brakes so pressure would be there & it could be drivable, then left. (When all he had to do was remember to put the cap back on in the first place.) I noticed the brakes still were not right. I called back, Carla began having a massive attitude w/me. I noticed my drivers side door, all messed up, the buttons busted, the mirror adjuster was now popped UP and wouldnt not stay down, & it was also almost coming off, the way the passenger side looked when I brought it in. So they fixed one, then broke the other. The gear shifter, they refused to take ownership for having done it. It wasn't like that before. Otherwise we would have asked them to fix it. And the worst part is, they had taken things apart, without properly reassembling them. The screws never were put in. On the second day having the truck, while driving to the store, thats when I noticed he hadnt helped the night before b/c of how bad the brakes still were. I get to the store & go to walk in, I see in the reflection the truck has one headlight GONE, the other about to be gone. (Falling out. The rear ones were loose as well) I called again, to tell Carla about this. They tried to say someone must have stolen it. They denied any responsibility whatsoever. SO many issues. Cost us more than they helped. Carla made me cry. At the end, She was extremely mean.

My experience with Trusty Auto Repair was bad. I would not recommend them…read more Summary: * Poor communication and customer service * Work was done without quoting a price or getting my OK * A used part was used in the repair without telling me in advance and without giving me the option to go with a new part. If there had not been a problem with the part, I would not have known about it until I picked up the car * Took three full days to complete work * REFUSED TO TAKE MY CREDIT CARD BECAUSE I "HADN'T BEEN NICE" AND MADE ME PAY $1740 IN CASH TO GET MY CAR BACK. I made an appointment a week in advance (they don't seem to be very busy; they had openings every day of the week) and dropped my car off at 8:30 AM, as agreed. I waited for a call; after 4 hours I called and was told that they hadn't even looked at my car yet. They said they would call back in an hour... an hour and a half later, I called again and learned that they had gone ahead and done a brake job ($275 parts, $180 labor) without quoting me a price or getting my OK. They diagnosed a sound I had been hearing as a bad ball joint and steering knuckle, but because they had started so late, they had to keep my car overnight. The NEXT day, no call from them. I called at 2 PM for an update. They said they were still waiting for a part. At 4:45 PM, Chris the owner called and said that the used part they had received was damaged and unusable. OK, that can happen, but again, if they hadn't wasted half a day, maybe this could have been resolved by now. BTW, this is when I found out they were putting a used part in my car. They kept my car for a SECOND night. The THIRD day, no call from them. I called at noon and was told they still didn't have the part, they were expecting it that afternoon, but my car might not be ready until the following today. I was upset and said they should make my car a priority as they had already had it for two and a half days. The guy at Trusty said, "there's nothing we can do." I said, sure there is, you can tell me that as soon as the part comes in, you will install it because I have been waiting so long. Nope. At 3:45 PM, Chris the owner calls me and tells me that my car is ready - BUT I will have to pay cash. When I asked him why, he said, "you haven't been very nice". When I picked up the car, I asked if he was requiring cash as punishment for complaining about the poor service. Chris just smiled - I'll take that as a yes. He certainly didn't deny it. Chris told me that he has had a lot of problems with people paying by credit card and then telling their credit card company to withhold payment because of a problem with the service performed. That is certainly a red flag - "a lot of problems" with people saying that Trusty Auto Repair's work was not acceptable. That has to make you wonder. Banks don't withhold payment lightly. Fortunately, I was in a position to be able to pay $1740 in cash - if you are not, you might not want to take the chance that Chris won't like your attitude, either. There are a half dozen other repair shops in Corvallis that can do the same work faster, certainly no more expensive and without having to worry that the owner will hold your car ransom because you had the nerve to speak up about poor customer service. I will be using one of them from now on, and I recommend you do the same.

Always an excellent experience at this place. They have worked on my vehicles for years. Honest…read morework for honest prices. I send all of my friends here and every single one has been extremely satisfied.

A while ago Auto tech fixed a quirky short in the steering column of my car that I was selling. I…read morewas able to get a reasonable price for it. Recently they put a coil pack in my F350 and serviced AC. I have found their services excellent, quick, and reasonably priced. I highly recommend them to anyone looking for a mechanic. Bob Crawford, Corvallis

"John was very professional and worked on all my cars and my pick up for many many years. But John…read morehas retired, and the new guy is not as good. Twice this week I brought my 1990 F150 in for clutch work. At first it was for a clutch neutral safety switch, I had a replacement however I am too old to do the work myself, after an hour or so he said I needed a new clutch master cylinder. I made another appointment and two days later I brought the F150 back in. After a couple of hours the new guy had not started on my truck and said I needed to leave it all day. I picked up my keys and drove home. The new guy may be an OK mechanic, but he is inconsistent on diagnosing problems and scheduling repairs. When I bring my truck in, as scheduled, before 9:00 am and by Noon he has worked on a bunch of other vehicles but not mine, I have to wonder where his priorities are. I miss John.

I had my car taken here for auto body work(collision) pit up on time the 6th was very impressed…read morewith the work they did. Looks brand new!! Whitney is the best and kept me informed through the whole process and even gave me a cupcake for my birthday (on the 16th) I will definitely recommend them to anyone who needs their car fixed..

Received an estimate, a time to complete of 3 days and the promise of updates. Did not receive…read moreupdates, I had to call. Long story very short, the repair took twice as long and the final cost was 38% over the original estimate. I can understand some additional cost, but 38%? Was also quoted $312.50 for an additional service that only a dealer could perform. The final cost was $396.00, also 27% over what I was told. I would not recommend them as you won't get your vehicle back when promised and you can count on the final bill being much higher than originally told. I will not return to them in the future

I had a broken headlight that was going to be super expensive to replace at the dealer, Charlie was…read moreable to find an after market replacement for me, it works and looks great. Honest and great at communicating. Rare qualities these days, highly recommend.

In my 50+ years of owning vehicles, this is the most competent, conscientious and ethical mechanic…read moreto have ever worked on my vehicles.

Been going to these guys since I was in my twenties. Eric Elder and his crew never cease to amaze…read moreme. Had to drop off my truck because the starter was going bad. Receptionist said they were booked until the end of the month and no promises. I said I understood. Eric called me the same day around noon and said it was ready to go. Amazing! Quality work at fair prices. Why would I go anywhere else?

I've been to a lot of places some do to Name and well others do to reputation and cost. Reputation:…read moreI'm from the early 80's when a father who is damn good on what he does and cares about his customers and reputation is a place I learned early to take my cars to him. But when he retired and his son took over well you have concerns. But not after the first visit. I can say like father like son. I highly recommend taking your vehicle to Snyders. You'll see after your first visit. Quality and honesty is where it at here. Thank you Snyders for working on my white Jeep and my white Ford. There still running great.