My experience with Trusty Auto Repair was bad. I would not recommend them…read more Summary: * Poor communication and customer service * Work was done without quoting a price or getting my OK * A used part was used in the repair without telling me in advance and without giving me the option to go with a new part. If there had not been a problem with the part, I would not have known about it until I picked up the car * Took three full days to complete work * REFUSED TO TAKE MY CREDIT CARD BECAUSE I "HADN'T BEEN NICE" AND MADE ME PAY $1740 IN CASH TO GET MY CAR BACK. I made an appointment a week in advance (they don't seem to be very busy; they had openings every day of the week) and dropped my car off at 8:30 AM, as agreed. I waited for a call; after 4 hours I called and was told that they hadn't even looked at my car yet. They said they would call back in an hour... an hour and a half later, I called again and learned that they had gone ahead and done a brake job ($275 parts, $180 labor) without quoting me a price or getting my OK. They diagnosed a sound I had been hearing as a bad ball joint and steering knuckle, but because they had started so late, they had to keep my car overnight. The NEXT day, no call from them. I called at 2 PM for an update. They said they were still waiting for a part. At 4:45 PM, Chris the owner called and said that the used part they had received was damaged and unusable. OK, that can happen, but again, if they hadn't wasted half a day, maybe this could have been resolved by now. BTW, this is when I found out they were putting a used part in my car. They kept my car for a SECOND night. The THIRD day, no call from them. I called at noon and was told they still didn't have the part, they were expecting it that afternoon, but my car might not be ready until the following today. I was upset and said they should make my car a priority as they had already had it for two and a half days. The guy at Trusty said, "there's nothing we can do." I said, sure there is, you can tell me that as soon as the part comes in, you will install it because I have been waiting so long. Nope. At 3:45 PM, Chris the owner calls me and tells me that my car is ready - BUT I will have to pay cash. When I asked him why, he said, "you haven't been very nice". When I picked up the car, I asked if he was requiring cash as punishment for complaining about the poor service. Chris just smiled - I'll take that as a yes. He certainly didn't deny it. Chris told me that he has had a lot of problems with people paying by credit card and then telling their credit card company to withhold payment because of a problem with the service performed. That is certainly a red flag - "a lot of problems" with people saying that Trusty Auto Repair's work was not acceptable. That has to make you wonder. Banks don't withhold payment lightly. Fortunately, I was in a position to be able to pay $1740 in cash - if you are not, you might not want to take the chance that Chris won't like your attitude, either. There are a half dozen other repair shops in Corvallis that can do the same work faster, certainly no more expensive and without having to worry that the owner will hold your car ransom because you had the nerve to speak up about poor customer service. I will be using one of them from now on, and I recommend you do the same.

Always an excellent experience at this place. They have worked on my vehicles for years. Honest…read morework for honest prices. I send all of my friends here and every single one has been extremely satisfied.

A while ago Auto tech fixed a quirky short in the steering column of my car that I was selling. I…read morewas able to get a reasonable price for it. Recently they put a coil pack in my F350 and serviced AC. I have found their services excellent, quick, and reasonably priced. I highly recommend them to anyone looking for a mechanic. Bob Crawford, Corvallis

"John was very professional and worked on all my cars and my pick up for many many years. But John…read morehas retired, and the new guy is not as good. Twice this week I brought my 1990 F150 in for clutch work. At first it was for a clutch neutral safety switch, I had a replacement however I am too old to do the work myself, after an hour or so he said I needed a new clutch master cylinder. I made another appointment and two days later I brought the F150 back in. After a couple of hours the new guy had not started on my truck and said I needed to leave it all day. I picked up my keys and drove home. The new guy may be an OK mechanic, but he is inconsistent on diagnosing problems and scheduling repairs. When I bring my truck in, as scheduled, before 9:00 am and by Noon he has worked on a bunch of other vehicles but not mine, I have to wonder where his priorities are. I miss John.

Took my truck in here and Denver and the staff got it fixed at a great price. He communicated to…read moreme about his findings, and gave me several options to keep me in my truck as repairing everything at once wasn't an option for my wallet at the time. Over a few visits and paydays I was able to get everything fixed and have had no problems since. His hourly rate is one of the best in the area. All my family and friends go here and have zero complaints. Fast, friendly, affordable. 10/10 highly recommend.

Brought truck in for evaluation and repair, Denver and Co. diagnosed the problem, consulted us…read moreabout our options and delivered when promised at the price quoted. Competitive pricing, great service, nice folks what more can you ask for in an auto shop! Now our regular shop for maintenance and repair.

All Images…read more Shopping Maps Videos Forums Short Videos Web News Books Flights Finance Search tools Feedback Including results for kens car care Search only for ken car care Search Results Kens Car Care Center 4.8 (173) Auto repair shop in Corvallis, Oregon ‧ Open 5+ Overview Reviews Services By owner Photos About Main Results Reviews from the web CARFAX4.8/515 reviewsTrusted reviews collected via AutoVitals5/5345 votesSureCritic5/54 votes Google review summary 4.8 (174) Reviews All price30 oil16 diagnosed12 mechanic10 +6 Sort by Most relevant Newest Highest Lowest Dora Beltran 5 reviews·1 photo My experience from the start I scheduled my car for maintenance was great! Chris was such a great help and so friendly coming from out of state and needing to get my car worked on was stressful since I was not sure where to take it, read ... More Christa Schmeder 1 review 2 weeks ago NEW They were able to do what I needed super quickly and share some info about what my car needed/might need next. They know we work on our own cars when we can and didn't try to take advantage to make an extra buck. They are super friendly and efficient and I trust them a lot. They are very professional. Kendall Dukes 7 reviews a week ago NEW I am out of state and my daughter's car had flashing check engine light come on. I called Ken's, left a message and in the time I was trying another shop they called me back. Technically their next appt was not until next week but they ... More Jazzmyne Nixon 8 reviews 4 months ago They were so quick with my car and were excellent with communication. I had an oil change on luxury car and the price was extremely fair. They let you know of anything else going on with the car (I had a filthy air filter) but won't do ... More 1 Web results CARFAX https://www.carfax.com ' Reviews-... Ken's Car Care Center in Corvallis, OR Ratings & Reviews ... Great customer service. Chris and Ken are nice to work with! They are honest and treat their customers well, with honesty and kindness. 4.8 (15) AutoVitals https://shop.autovitals.com ' Reviews Kens Car Care Center Customer Reviews | Corvallis, OR 97330 I highly recommend it due to the excellent customer service and exceptional work done on the vehicles. I always feel listened to and my vehicles are always well ... 5.0 (345) · $$ SureCritic https://www.surecritic.com ' reviews Ken's Car Care Center | Corvallis, OR | Verified Customer Reviews The whole crew at Ken's Car Care is great. They take excellent care of my very old Volvo and are the only mechanics I have let work on my car for many years ... 5.0 (4) Ken's Car Care https://autorepaircorvallis.com Expert Mechanics in Corvallis, OR | Ken's Car Care Looking for an expert mechanic in Corvallis, OR? We repair most makes and models. Schedule an appointment today. (541) 757-7511. Contact Services Oil Change Service Used Car Inspection Mitsubishi Repair in Corvallis... Dodge Repair in Corvallis... Infiniti Repair in Corvallis, OR AutoVitals https://shop.autovitals.com ' ShopI... Kens Car Care Center: Customer satisfaction score for last six months No matter your vehicle needs, our team at Kens Car Care Center will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer ... 5.0 (345) · $$ Ken's Car Care https://autorepaircorvallis.com ' re... Reviews "That they provided good service at a reasonable price." ... "Pay them a visit, you won't be disappointed. Excellent customer service." ... "Amazing! Professional! Facebook · Kens Car Care Center 250+ followers Kens Car Care Center | Corvallis OR Kens Car Care Center · Orria · Automotive Repair Shop · (541) 757-7511 · autorepaircorvallis.com · Rating · 4,4 (10 Reviews). 4.4 (7) nextdoor.com https://static.nextdoor.com ' pages Kens Car Care Center - Corvallis, OR Looking for an Honest Car Mechanic. Hi everyone! Do you have a recommendation for an good and honest car mechanic in Corvallis? I have an older car that ... Missing: reviews | Show results with: reviews MapQuest https://www.mapquest.com ' oregon Kens Car Care Center, 1419 NW 9th St, Corvallis, OR Sharp and honest true small local business. Look no where else for a great repair... ... Fminus F. Levi V. ... Good repairs if you don't care about being way ... People also search for Kens car care center corvallis reviews yelp Kens Car Care Corvallis Car service Corvallis Collision repair Corvallis Clayton Auto repair Clayton automotive Page Navigation Dora Beltran 5 reviews·1 photo My experience from the start I scheduled my car for maintenance was great! Chris was such a great help and so friendly coming from out of state and needing to get my car worked on was stressful since I was not sure where to take it, read the reviews and decided to take the car to Ken's it was the right choice Thank you so much for your kindness and good work

Great customer service and product knowledge. Highly recommend this business for auto repairs and…read moremaintenance. Good pricing too. Thank you Ken and your team you are appreciated. We have used Ken for our business vehicles as well as our personal vehicles.

I had never been here but I saw amazing reviews. I had a noise that was concerning me and I called…read morethis morning and was able to come by same day and have them listen to it. It turned out to be a minor issuee but they helped disgnose for free! Amazing service and so kind. I highly recommend anyone to go to them!!!

Sometimes you can only afford a band-aid to keep your car running. A lot of auto repair shops up…read moresale and gouge you on pricing without minimal get you by options, carless or with a bill you cannot afford. Clayton's is honest, reliable. They care about you and provide the service or options you need at a price you can afford. Highly recommend.

Just picked up my Tundra that was sick from a disintegrated air induction pump. (emissions device)…read more I have never had such a detailed and thorough explanation of what was wrong and what was necessary to fix it. These guys did their research and spoke with Toyota technicians to figure out the repair when others may have just started replacing parts. Not only did they provide the old parts to show me, they replaced with factory Toyota parts and included the factory TSB (technical service bulletin). It was an extensive repair, but the hours they charged were very reasonable and the work appears to be top quality. Easily the best mechanic I've been to. I've brought in another vehicle before with a bad injector, which they diagnosed correctly and fixed right the first time. Very happy to be a repeat customer!

Seems like some deceptive business practices, to me. Double-charged, had services done without my…read morepermission and added to my bill, and only given 30 minutes notice to pick it up before it would be held all weekend+fined. I was told they open at 7:00 AM and to bring my car in ASAP. Came at 7:30 to a closed building and had to wait until 8AM. Then, they called me at 11:00 to let me know the car was done, and then again at 11:30 to let me know I only had THIRTY MINUTES to pick up my car because they close early, or it would be held over the weekend. I'm lucky I could find a ride and that I didn't work 9-5 Fridays like most people. If I couldn't get there in that very small window, they would have kept my car until Monday and charged me $100 for "holding" my car in their lot. One employee told me I could bring the car in any morning to check the progress of their work as long as I called the night before. When I called, they actually didn't have time for me until 4 days later. That's honestly fine, just shows an overall lack of communication between the staff. They also told me the original price was so expensive because it covered them checking when I came back for the second service, but they double-charged me when I came back as well. Overall friendly people, but definitely need to increase their professionalism in a few different areas.

I was trading with another mechanic in the area and they started acting like they didn't care if…read morethey got my business or not or if I was even happy with their service. I was referred to All Star by a friend and Curt, Troy and the entire team bent over backwards to make us happy and at no time did we feel like our business was unappreciated. ​All Star straight up earned our business from now on.

Super accommodating and very professional. Ask for Kurt if you're in the market for a good deal on…read morea vehicle.

I have been a customer for a while now and I have had multiple cars foreign and domestic worked on…read moreby them. Yes, I came in with only a couple of items that needed to be repaired, but left with having other items worked on. Once they have done a diagnostic check on your vehicle they give you the awareness of the different things that need to be serviced. No, this is not a scare tactic, because you decide to repair the items or not. They will have pictures to show you what the current condition is like my brakes, they were not making any noise, but they were at a critical state that left unrepaired and waited until it was making screeching noise I was in for more expensive repair. I like the fact they give me the option on to fix or wait until I'm ready. There approach is not a hard sell, I like Kat approach to the repairs. One one of my cars, they heard a rattling noise in the heater box area and it turned out where I was living in middle desert in so ca, I had left my car parked in the open for 5 months and a mouse / rat decided to make my heater box it's new home. I had them fix the issue and it also explained why I was having sinus issues whey driving the car for extended periods of time. I appreciate they found the issue and I gave them the go head to fix it.

We are traveling through town in 90 degree plus weather when our AC started blowing hot air. We…read morecalled Crabtree and they got us in right away, diagnosed the issue and got us on our way in a matter of a few hours. The fix was reasonably priced and the staff was unbelievably kind and accommodating. They gave us a ride downtown to kill a few hours while they fixed our van and picked us up afterwards. Quality service for sure.