Outstanding Home Security System - Total Peace of Mind…read more I've been incredibly impressed with this home security system from day one. Setup was straightforward, the equipment feels high-quality and durable, and the entire system just works exactly how you'd hope it would. The app is intuitive and easy to use, whether you're checking in while away or managing settings at home. What really stands out is the reliability. Alerts are fast and accurate, and the system provides a strong sense of safety without constant false alarms or glitches. Customer support has also been excellent--responsive, knowledgeable, and genuinely helpful, which makes a huge difference when it comes to something as important as home security. Overall, this system delivers exactly what you want: peace of mind. It's dependable, user-friendly, and clearly designed with real people in mind. I would confidently recommend it to anyone looking for a trustworthy, high-quality home security solution.

It looks like we were just a minority in the introduction we experienced with Zmana as this…read morebusiness does look like it provides quality products and services. My poor review comes from a customer service stand point. Long story short, we purchased a home in which Zmana was already integrated into the system. All we had to do was call Zmana directly to set this up. I ended up working with Kevin Aboud and discovered that my husband was put as the main point of contact on the account. We scheduled our standard service not long out and I requested to see what upgraded options would be available. Kevin took my email address down and assured me he would have a technician email BOTH me and my husband a list of upgraded offerings. I let my husband know and we both awaited the email of what could be offered. Fast forward its right before the visit and the technician ends up TEXTING my husband a brief list and total cost to install an additional product for quite a high figure. My husband concerned for the fee asked to cancel the visit for now and we will reschedule as we would be unavailable for some time after that. Here is where things went sour... the tech ends up being confused about the cancelation and ends up CC'ing my husband on an email to Kevin. Kevin then replies back stating my husband "doesn't know what he wants" and I "want it all". Basically claiming we are not on the same page. Well its definitely hard for both of us to be on the same page when Kevin fails to follow through with his promise to have us both given a detailed list of what could be done. Would you not have some concern that you are all of a sudden receiving a shanty quote via text message from a random number? I took this issue to Zmana's customer service and worked with Carly. She was definitely helpful and profusely apologized for this unprofessional behavior. Shockingly, Kevin's title shows as a "Partner" with Zmana. Maybe some additional training wouldn't hurt a higher up? Word of advice, make sure you don't CC your clients/customers when talking smack about them. We ended up forgoing their services.

Russell of DAT is AMAZING and if you ever need a new alarm system, I definitely recommend giving…read morehim a call! I initially called Russell only to inquire about installing cameras at my home and after helping me purchase an awesome camera system that was on sale, he asked if I wanted to upgrade my 6-year old alarm system. Any sales representative would not spend countless hours talking to or texting their client from 8 am to 9 pm on Saturday and Sunday, but that's exactly what Russell did because I had so many questions about his system. After finding out that my company's "new" service call price was $200 for a minimum of 1 hour, it was a no brainer for me to switch to DAT when they offer $59 service calls and lifetime warranty on standard parts. A big mahalo also to Eddie who installed both the cameras and alarm system. Eddie took the time to point out exactly where the cameras should be placed so we could get the maximum coverage for our home. Eddie's workmanship is the best I've ever seen! I am so fortunate to have found Russell of DAT to protect my home. Mahalo Russell!!!

I had a very weird interaction with Russ - but is what came of it that honestly shows this business…read moreis legit and so very professional. I had just moved into our new home, unfortunately my husband wasn't home, I was in my pjs half asleep at 8 pm. And a gentleman rings my doorbell. While I found it odd, he initially explained he was in the neighborhood for another client and it didn't workout, the conversation was okay but then Russ was speaking very fast and for many reasons that evening I felt slightly pushed. I think I just started being nervous of being alone and slightly sketched out as I began thinking like who does business door to door that late? So I signed a contract to get the conversation over with. Fast forward 24 hours later I couldn't stop thinking of the interaction and regretted not having done my research and feeling more like it was our choice. Thus, I texted Russ and explained my feelings. What a relief and honestly amazing experience to have a businessman so kindly respond understanding completely and apologizing. I sincerely respect that level of professionalism and tact more than anything. He cancelled the contract without penalty and understood where I was coming from. As if that wasn't enough he stopped by our home post conversation to deliver orchids to our family as an apology. I'm beyond impress with this level of care.

Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

Great alarm company we've been customers for over 5 years no complaints great customer service.read more

Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?

RJ, Patrick and Roger were so great to work with! The cameras and the NVR with the monitor work…read moregreat and they installed my wired doorbell cam that I bought at no extra charge since they were doing everything that same day. They really have gone above and beyond to make sure we were completely happy and satisfied for what we paid for. I highly recommend them to my friends and family!

Great cameras and very reliable. Infrared works well at night. I liked the 8 cameras initially and…read moreprofessionally installed that I decided to add 2 more cameras so that I could get all areas covered around my property. I decided to get a larger monitor so I bought a 42 inch TV to get e better view. The mobile app is very user friendly and I am able to allow a family member to have access to my camera as well. bell. Sometimes it's hard to contact them.

I just imported an Acty van from Japan and was looking for a solid alarm system. I stopped by…read moreSecurity & Sound Systems shortly after they opened, and Kent greeted me right as I parked. I told him what I needed, and we walked over to my van to take a look. I have a newer 3rd-gen Acty--maybe one of the first on the island--and Kent took his time inspecting the interior to understand how the locks and windows worked. He was incredibly thorough, checking every door and window carefully. I was a little concerned about drilling into the van or interior panels, but he explained how their alarm systems are installed and even brought out some parts to show me. That helped me decide where things could be mounted to keep everything as clean and minimal as possible. I also mentioned that when I first got the van, all the doors used to lock/unlock with the key, but they randomly stopped working. He said he could take a look at that too. Kent walked me through all the different alarm options and recommended the best one for my specific setup, especially considering the van is over 25 years old. I wanted something high-quality, and he got me set up with a 2-way alarm system and the mobile app add-on with GPS tracking. Someone had missed their appointment that morning, and he was able to get me in the same day! Not only did they install the alarm, but they also fixed my power door locks--now I can lock and unlock all my doors (including the trunk) with the remote. The install was super clean: no holes, no visible wires. 10 out of 10--highly recommend. Aside from his professional and knowledgeable work, Kent is just a genuinely nice guy and super easy to talk to. Thank you so much--I'm beyond happy with my alarm!

This review is long overdue, and I must recognize this wonderful business that does solid work on…read moresecurity systems for vehicles. I have a vintage rod, as I've been roddin' since my dayz out of high school. Nothing fancy, and definitely nothing worth stealing, yet there is always one knucklehead out there that wants to mess with you, & your ride! What to do? Security & Sounds Systems my friends! Security & Sound Systems has been in business for a very long time, and I have used them numerous times to do work on my Camaros, Mustangs, and family vehicles. The products that they provide, as well as the work they do on security systems is impeccable! If you want to help deter a knucklehead from messing with your car, I would highly recommend you check out Security & Sound Systems to see what they have to offer here that would meet your security needs. Bottom line is anything can be stolen, but you still buy security systems like this to slow up knuckleheads that don't respect other peoples property! Lol!

This is my 2nd review as this was another project completed to install 3 different LED light…read morefixtures. Emmett knew how to remove my existing track lights and a heavy chandelier. He definitely knows what to do and completes the work successfully and efficiently. He even carries a small dustpan/brush to clean up minor debris that has fallen from removing the existing fixtures. He had suggested to buy the new fixtures from Amazon since there's many choices. I scheduled with him once the new fixtures arrived. Again, another successful project done by Emmett! The installation of my security outdoor cameras are working great too! The first project that Emmett completed. Highly recommend him!!

I highly recommend Mr. McShane for any TV and soundbar mounting needs. Scheduling was simple and…read morehassle-free, and the entire installation process was smooth and professional. As a small business owner with over 8 years of experience and countless mounting projects under his belt, Mr. McShane came fully prepared with all the right tools and equipment. He not only completed the job efficiently but also provided expert advice on the ideal placement of the TV, proper height and distance from the seating area, and optimal angles for the sound system to maximize sound quality. His attention to detail made all the difference. I had consulted with a few other services, but quickly realized they lacked Mr. McShane's level of expertise. Some even suggested using improper mounting anchors and offered suspiciously low prices, which concerned me about the quality of their work.Mr. McShane's pricing is fair and well worth it for the peace of mind and craftsmanship you get. He was punctual, easy to communicate with, and clearly takes pride in delivering a lasting, professional installation. I will definitely be hiring him again for additional projects, including mounting two new fans and a light. Five stars -- highly recommend!

Jim and his team were fantastic. They programmed my existing system into their services without…read morepushing new equipment, and everything worked smoothly. When I later upgraded to new sensors, they came back to reprogram those quickly. They're professional, friendly, and clearly experienced. Onsite, they explained in detail how the screen sensors, hardwired system, and wireless components all work together, which gave me a solid understanding of the setup. Service has always been prompt and easy to schedule. Thus far we've had excellent service from Jim and the crew, and I highly recommend Security Alarm Shop.

Best shop and services hands down I been going to these guys for years now and have never been…read moredisappointed

Worst company ever. Service terrible. Poor response. On hold forever. No technician available.read more

Do not use this alarm system. Horrible service, along with bad customer service…read more My mom got scooped up by one there sales people in the area couple years shim and thought it was a good idea to have. Which makes sense to a point. They got her to sign a 2 year contract for $50.00 a month. So she did the two year contract at $50.00 I had my mom add me to the account to be the administrator of this account so I can monitor this account. After the two years was up, I asked to cancel out, because it was too expensive, and the service is literally worthless. I had two false alarms, and a false fire call to the house. Also another one while on vacation too. Couple days ago the panel malfunction and it tripped the alarm. Cops came to the house thinking it was a burglary and the cops were asking if we're ok. I told the cops that panel want working, and Vivint went ahead and called the cops saying a burglary in process. No door or any signs of any break in at all . Comes to find out about our panel is outdated and they need a newer module so this don't happens again . Talk about bad business practices to make you buy the more expensive unit to keep there service. End of story, dint use or recommend this service to anyone including my enemies too .