The PV Tech team has completed troubleshooting and fixing my PV system. I am unable to update my…read moreold review, but they acknowledged my concerns and committed to finishing the job within a month even though it was tricky and I appreciate that a lot. They've turned around my experience and I am happy with their workmanship. I had a good experience communicating with Maka, their new employee, and overall they worked hard to make things good. Thank you.

Sid, Mata, and team went out their ways to address visual home inspection findings by immediately…read moreaddressing the issue. In addition, removed bird's nest under the PV panels. You can't beat this team they do an excellent job!

Update: Confirmed; they no longer support the products they sold just 5 years ago. Not a warranty…read morework issue--they lost their certification to do the work, or let it lapse. Junk product from a junk company. Original: SolarTech Hawaii does not support the equipment they install. Do not recommend; as other reviews have mentioned the poor support after sale is unacceptable.

We had a great experience working with Julian and the Solartech team here on Oahu. From the start…read moreJulian didn't come across as a typical sales rep at all -- he felt more like a knowledgeable industry expert who offered thoughtful, objective opinions about different technologies and brands. Before meeting him, I spoke with two other solar companies. One rep came on extremely strong and the meeting felt very sales-driven and impersonal, which made it hard to trust the information being presented. The other rep seemed to still be in training and had to run nearly every question through a senior colleague. Working with Julian was a relief. He's clearly experienced and communicates in a smart, casual, and very approachable way. We also had a great experience with Jelly and Brandi from the Solartech administrative team--they were easy to work with and helped keep everything moving smoothly. Solartech's digital quote platform made comparing options and selecting our plan simple and easy to understand. We ultimately decided against Tesla batteries after learning about potential overheating issues, which can be a concern in a place as hot as Hawaii. We went with Enphase we're happy with our choice. The installation team was excellent as well. Nainoa, the lead electrician on our project, is a total pro--easy to talk to, great at problem-solving, and he helped us quickly figure out a battery placement challenge. He completed the electrical work in just a few hours. During the panel installation, the crew accidentally drilled through part of our roof which caused a small leak, but they responded immediately and repaired it right away. Everything was patched up and looks good as new. We really appreciated how quickly they addressed the situation. Post-purchase support has been just as strong. I had some questions about how our system was pulling power from the grid, and Julian took the time to explain everything. It turned out to be more of a settings preference than an issue. He followed up with helpful explainer videos and even called a week later to make sure everything made sense. Overall, we're very happy with the experience and appreciate the professionalism, transparency, and support from the whole Solartech team.

My experience with Island Pacific Energy has been exceptional and they deserve 5 out of 5 stars for…read moretheir ability to communicate well, provide a quality Tesla battery product and installation, and consistently keep me informed of the multiple steps and actions that were part of this install. Rory has been a solid salesperson looking out for us and making sure we were on schedule. Their office always called to confirm install dates, changes and also double checked via email. Finally, Jordan Bush as the crew chief was very good in doing the initial inspection and letting me know the next steps that would be involved. Their crew was prompt and let me know when they would be at our home to start. Always good to have confidence in the company for such a big investment. Jordan did the final hookup and left us with a great feeling we had installed something valuable. I recommend Island Pacific Energy to all who are looking for a solid local company that stands apart from the others that don't return calls, don't communicate well, don't follow up and make promises that aren't fulfilled.

Devon was super helpful. I was shopping for some panels for a DIY off-grid project and called…read moreeveryone else on the island but nobody wanted to talk with me. One guy even hung up up the phone even though I was ready to spend close to 3 grand. I understand everyone was rushing for the tax credits but some business seem to forget that it's the long run that counts, and even though I'm not familiar with the quality of IPE's workmanship I would definitely send people their way based on their customer service.

Big Mahalo to the guys at HI Power Solar for installing my PV panes. Your crew had my PV panels up…read moreand running on day one, just in time before rebates ended. Shutout to Electrical Forman Rico, Electrical Helper Josh, Roof lead Kaipo E and roof Helper Ezekiel.

Update: They found the part that was damaged (by a gecko!) and fixed the issues. And they made it…read moreright by not charging us again. It took a while for the system to be repaired, but so happy that they didn't give up. Wish they had communicated better, but would definitely call them again! Thank you, Ron!

Hoa Solar answered my email for an appointment very fast for a Solar water Tuneup. Mario called 30…read moremins before his arrival. Mario knew exactly what was wrong when I told him we didn't get hot water on cloudy days. He climbed up the ladder to look at the solar panels & took pics of what was wrong, He fixed the cause of the problem temporarily but had to come back to fix the pump and mini solar panel. Mario flushed the heater and put in a New anode rod as part of the Tuneup. He gave me the HECO discount and deducted from the bill. Hoa did an Excellent job. 5 Stars .

Want to help them as they are local to Kailua and small business but other than an email asking for…read morea review, have not heard from them since initial contact. Simple job of one optimizer replacement and perhaps using them as go to solar repairs. Not hearing from them is not a good sign. Respond to Nicole, no record of phone call, text, Yelp response etc. as to you not being able to help. There was NO visit so should not be a charge anyway. Oh my!

They were super knowledgeable and helpful. Their job was so quickly done with detailed work. At the…read moreend of the each work day, they cleaned and organized the area and the yard that they were working on below the roof so nicely so we didn't feel like we were living at the construction site at all!! The cost are very fair and affordable compared to other businesses. I loved their suggestions at each steps and future plans. They gave us awesome information to keep the cost down and keep their work last longer. I recommend highly if you consider a roof replacement and repair!!! Super nice people who work so hard so quickly !!!

What a monopoly you have! I called in to schedule someone to…read moretroubleshoot my pv system. Before anything else can be done, I have to pay for your monitoring system, Envoy,for $1300-$1400! This is the monitoring system YOU installed and it died within the first year. Alternate Energy could not repair it and it hasn't been working since. Why is the consumer responsible for a tool YOU use?! Why can't you connect to my system with a laptop to troubleshoot why my panels are not generating any power? Unfortunately, I choose the wrong company!

The person that answered the phone suggested simple maintenance thing (2 minute) to do that might…read morefix the issue. And it worked.

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

Our house needed new solar panels and water heater . Called CJ solar got quote from Judy . Judy is…read moreawesome always answers my questions over the phone . Did the job on time and showed me how to wok the timer on heater. Would highly recommend CJ solar to anyone.also the guys that came out to install the system were Jason and Bulla but sorry I forgot 3rd persons name . Awesome guys !!

A plumber company tried to help us with our toilet and noticed that there was was still water…read morerunning after turning off the main valve. He asked, do you have a solar? And we told him about the trickling water from the gutter (thinking it rained). Contacted the number from their business card (tapped on the water heater) the next morning to make an appointment. Judy from C & J Solar Solutions answered the phone and told her the situation. She said "we will try to fit you in our schedule today." I thought it be the end of the day; however, I got a call from Judy within 30 minutes or less. She said "they will be there in 5 minutes!" I was at work and my sister was on her way home with traffic to battle with. They took care of things professionally through obstacles to get to the water heater and our dog at the back yard. Woke up the next morning and found the blackish corner sidewalk that the water was running through was cleaned. Thank you for your expedited service!!