I've been to this location several times before and have always had decent experiences, which is…read morewhy this visit was so disappointing. This was, by far, the WORST experience I've ever had here and actually the first negative review I've ever written because I felt that strongly about it. I booked a 20 minute chair massage and specifically requested that the therapist focus on my neck and lower back due to ongoing pain in those areas. Unfortunately, those areas were barely addressed at all. Instead, the massage felt extremely rough and uncomfortable the entire time. Toward the end, it genuinely felt like I was being hit in the back of the head while he was working on my back. I typically always leave a tip, but in this case, I chose not to because I was unhappy with the service. As I was leaving, the receptionist called me back into the store to point out a sign stating that tips are recommended. I explained that tipping is optional and left. The interaction felt unnecessary and unprofessional, and I felt uncomfortable as I walked out. This experience was upsetting from start to finish. Please do better....

OMG the best $20 I have spent in a long time. I was treating myself to my own early Mother's Day…read moregift..a foot massage. My ex hubby used to give these too me but this was my first one from a stranger..sort of felt like I was doing something dirty...lol !!!! The only thing I didn't like is that people walking by in the mall can watch. Why would you want to watch? But they do!!! Next time I might spring for a little extra time for a little higher price. But I have to admit it felt really darn good...too good if you know what I mean..!!!! lol The body massage is what I want to treat myself to but again I don't want the whole mall getting a floor show. So, for now I will continue to enjoy my secretive foot massages!!!

I have had a lot of massages in my life, nearly weekly, and I have to say this place gave me the…read morebest massage I have had in a long time. I will be coming back, and I definitely recommend it. It was a great experience from beginning to end.

I was told that I was "too tight" and needed to tip more. 25% wasn't enough ! I'll never go back.read more

My daughter and I came here today and I was blown away with the service. Very friendly, welcoming…read moreatmosphere. The gentleman who massaged us was incredibly polite and professional. I can not begin to rave about this place enough. I feel a hundred pounds of stress was released in the hour I was there. Very pleased.

My husband and I both went here with a gift card from a family member. We both got the facial. It…read morewas great! The owner, Michelle, was so sweet and actually did the facials for us. It was relaxing and well worth it! A little pricey, comparable to Penzones, but a much more intimate setting! Beautiful spa. Will return!!

I have tried a wide variety of massage services in Central Ohio looking for the "right person." It…read moretook me many years before I found In the Bag Massage. Now I am telling you-they are the best!! No matter who you get there, you will not be disappointed. I see Lisa on a regular basis. Today I had Toni, and she is incredible, too! I was told that April, the owner, hires only the best professionals who really know what they're doing. Just had my massage session and feel so happy, relaxed and grateful. Give it a try! Thank me later.

Me and the wife love to come here the staff is friendly and always attentive. This is a lil hidden…read moregem in Westerville OH. The prices are affordable as well for a 60 minute massage it cost 60.00 but the good thing about this place after your first visit you can sign up on their email list, and the will send out last minutes deals you can get. The deals are 45.00 and 35.00 depending on the person you get. All special times throughout the year they will have a gift certificate sale for 45.00 dollars and you can buy as many as you like and do not expire. If you are looking for a relaxing time you must try.

I have been there before! Great place to get a massage or anything else that you want done to help…read moreyou feel better and more relaxed! Love this place! Going back soon for some other stuff I need done' atmosphere is awesome! She makes me feel good about myself! Love her!

I received a coupon for one free sauna session. I needed to beat the winter blues and booked my…read moreappointment right away. I was able to get in the next day with no trouble. As I was leaving the house to go to my appointment, I was called by a staff member who informed me that their systems were down and I needed to reschedule. I chose the next day. Upon my arrival I was kindly greeted by Kylie who checked me in. After completing a few pages of paperwork, I was given a brief tour of the facility and directed to my sauna. It was a very relaxing session and I highly recommend to those needing a good detox. After my session, I showered and changed and Kylie informed me that I had another free session due to the unexpected cancelation. Overall, this facility is so clean, calm, and welcoming. I highly recommend.

I had a great visit at Thrive Lori gave me the most relaxing massage I will see her again. My sis…read moreand I went and enjoyed the light treatment also . The staff is friendly and professional. This place is calming and relaxing you have to try it!

No English, New, pretty weak, hurried,No communication, Wasn't very nice and wasn't happy pretty!!!read more

Hour log massage is only $60. The lady was super sweet, and gave an excellent massage. Even pulled…read moreout some hot stones. Not a fancy place, but I'm a dude who doesn't care about ambiance. Just get the knots out of my back.