My Staffy Pit-Mix has been going there for hoarding for the past 7 years. They LOVE him. He doesn't…read moreplay well with others so he gets lots of attentions, when he's not snoozing away in a room (no crates). I love that I can see him on the cameras. And best of all there is ALWAYS someone on site - 24/7. Mark, the owner, is also an expert trainer and taught us how to use only positive reinforcement to make out 95-pound snuggle Pit the very best family member. Would never board our boy anywhere else.

I asked for help several times. I did everything I was told. Unfortunately killed another of my…read moredogs. I always recommended Mark. He never contacted me when I texted or messaged. I believe he is so fixated on dogs out of the country. I asked for help several times and did everything he said. At class he made my dog aggressive. She has a new home but my border Collie is dead.

We have a rescue dog with some significant behavioral issues from prior abuse and neglect. After…read morebeing turned away by the very rescue group we adopted her from, and a very negative consultation from one trainer, we found Michael which was a true blessing. Our dog Olive completed a board and train with Michael in his home. This has made such huge difference in the issues she was having. We now have a great foundation and the tools to build upon her success. We would 100% recommend his training services, and we plan on using his amazing new boarding services as well.

Mike was very professional and attentive when it came to communicating. While on my week and a half…read morevacation Mike sent photos and video of my 12 year old American Eskimo. He treated him as if he was one of his own. Milo has some health issues and Mike made me feel very comfortable knowing he was in good hands. When we picked up Milo I honestly don't think Milo was to come home with us, that's how much he loved Mike. Anytime I go away for a long period of time I will definitely make the 2 hour drive to have Mike watch my pup. Highly recommend!!!

Bob is an amazing dog trainer. He had previously helped us train our Weimaraner back in 2005 with…read moreboth basic and advanced training and we came back to him to train our new dog. Bob has been extremely helpful teaching us with our new little rescue dog. I am so glad he is still offering classes.

Bob is hands down the best dog trainer and human trainer I have ever met. He helped train our tiny…read moredog in our home. We also took classes from Bob at Lollypop Farm. It was wonderful to learn from the best. I have retained all that he taught me and have trained my other dogs. I highly recommend him.

Absolutely amazing owner/trainers and programs offered. Very diligent, kind and helpful. The…read moreclasses offered by Karlene have made an amazing difference with our dogs. I can't recommend her highly enough - really amazing.

My husband and I needed help with our newly adopted 4 year old Rottweiler (Wayne) as he had no…read moreprior training, no boundaries set and no socialization with other people or pets which unfortunately resulted in aggression. Before adopting Wayne, we already had another dog and a cat so we knew we had a lot of work to do to get them acclimated and keep them all safe. After just the first session, we witnessed many positive improvements with Wayne's behavior which kept us wanting more. Now, after just 3 sessions with Dr. Karlene, Wayne has an A on his report card -at least in our book! In addition to learning commands, he sits and patiently waits for our other dog to eat first before he gets any food. He is much easier to take on walks (no more pulling and growling or barking) and we don't worry about him hurting our other animals. He's a very gentle giant with all of them. We recently added a kitten to our family and he's really sweet with her too, even when she bites his tail and plays with his whiskers. During this process, I learned that training a dog isn't as simple as dropping it off to a trainer to do the work; the family really needs to come together (humans and pets) to learn the techniques and do the work as a team. It doesn't take much time, just consistency and a good behavioralist!

I would not trust this place with grooming my back hair. My poor Sheila came home looking like…read moreRobert Smith from The Cure. If you are planning to come here, I would recommend that you do nothing of the sort.

Very disappointing experience. My dog came out looking like she was put through a washing machine…read moreand chewed up while covered in the scintilla of hair that was cut. They told me they groomed my dog but she looked nothing of the sort; she looked like an old rag used in an auto shop. My dog honestly looked worse afterward. I would not recommend this facility, as the staff is unqualified and beyond unprofessional.

Except that is not what actually happened. What really happened was the site in Tonawanda said the…read morevaccines were okay, so we had no clue that Rochester would refuse us when we travelled an hour and a half to get there. So one facility said fine, the other did not say anything until after we arrived and declined us. Inconsistency is not our fault yet we were banned from all Camp Bow Wows now after you ruined our Mother's Day plans. Blaming customers for your facility inconsistencies, ruining people's plans, giving the impression everything is okay, causing us to drive an hour and a half and then rejecting us and then not having any accountability in the matter is a huge thumbs down.

They have taken such amazing care of my Grand pup twice a week since she was four months old. She…read moreis almost four. She absolutely loves going. The staff knows all of us that pick her up by face. It's clear that they all love their jobs and the dogs they care for.

My wife and I have been clients of Hansen's since 2015. The Owner, Debbie Hansen, worked…read moreextensively with our first dog to overcome behavior issues which allowed us to keep her as part of our family. In addition, Debbie worked with our second dog and us to provide us with the tools necessary to integrate her into our family and have a wonderful relationship with our first dog. Although we were sad when Hansen's Day Care closed, we have been pleased with the continued training and support offered by Debbie Hansen and Hansen's K9 Training Academy. Debbie is a credit to the profession and is knowledgeable in her field. She takes a warm friendly approach while providing honest feedback to help the family. It is not only about training the dog, but training the people and providing them the proper tools for success. Debbie sets up families and their pets for success.

I have been bringing my (2) dogs to Hansen's Doggy Daycare for a little over two years now, and…read morewill continue to do so for the foreseeable future. Beyond knowing that Debbie and the rest of the staff are responsible, informed pet owners themselves, I know that they truly care about my dogs. Plus, the dogs love it! The word "daycare" generates as much, or more, excitement as reaction as the word "treat" around here. My experience has been absolutely nothing like the review from Kara L. describes.

Knowledgeable, learn understand and meet needs of dogs AND their owners. Lisa if the best!!read more

We loved taking our dog here for the basic skills class. The information we gained has been very…read morehelpful and it was amazing to see our dog's transformation with the class and see how she became so much more comfortable with the other dogs in the class as well. I am incredibly grateful for this experience and we will plan to take our dog to the intermediate class as well.

Training with Jeff Bushorr We've taken three classes with…read moreJeff and each one has been a great experience! Most recently, our Sally graduated from the Advanced Adult Dog class. Jeff's methods are effective because of his clear explanations and demonstrations. He is patient in teaching not only the dogs but the humans as well. Having skills to work on between classes was helpful and Jeff is accessible between classes to answer any questions. I highly recommend Jeff's classes!

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

Our American Cocker Spaniel was at Ruff Day for a trial day…read more 7/10 She came home happy and tired. We think her five day stay will be just fine. Last stay she met a friend, hope it happens again for Luna. Love Ruff Day Mr and Mrs Ted Voll Jr

I cannot say enough about the live and care that Ruff Day staff and its owner, Amy Holtz puts into…read morethis business and all of the dogs they take care of. All the dogs. They maintain the highest health and cleanliness standards and are so thoughtful and knowledgeable about everything regarding dogs a. They do training, hold classes, and are just some of the nicest people in the world. My dogs live the place and the people, and I do too!