Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

We have been using Camp Bow Wow for a couple of months now (Katy & The Woodlands Locations). What I…read morelove about this place is the convenience. I can just show up and drop off my dog without calling lol. The check in process is super quick and simple. I am able to drop off my dog without having to rush to work. I enjoy watching the cameras throughout the day to see how much fun he is having with the other dogs. When he gets home he is super tired from all the playing. People laugh when I say I bring my dog to daycare, but hey it works for us.

Is not the greatest quality, people who work there are just spraying the dogs and not letting dogs…read morebe dogs (play around) My pit continues to get skin irritation from here so I'm not sure what cleaning supplies they use or if it's pet friendly

I found this wonderful place for my dogs when we are taking longer trips! I love the fact that…read morethey're further out from the city and have property for the dogs to be able to wonder like they used to when we lived in the suburbs. My dogs are accustomed to being around, just our family and don't always be friend new people readily. They immediately took to the owner, Brian. Our dogs are on a diet where they have a mixture of dry and wet food that require refrigeration or freezing. That was no problem at all for the owner to accommodate. The fellas looked well cared for when my son picked them up! My son forgot to check for the dogs blankets when he picked them up and Brian kindly drove them down to the city where we live so that the dogs would have them. I will definitely use Hicks Farm again and I highly recommend them!

Zelda, our German shepherd/husky mix, boarded with Brian for nearly two weeks while we were on…read morevacation. Before she went, I'd worked with her on sit, down, take it, leave it, and some spins with decent success. Brian took what she had and built on it, adding heel, come when called, turn, and stay. He returned a noticeably different dog. When we hit some bumps shortly after, he came back out and spent a solid hour with me going over what was actually happening...not just commands and corrections, but why she was behaving the way she was and what she needed from me to feel secure. (Spoiler: she needed me to be more confident and consistent.) He has a way of cutting straight to what matters without overcomplicating it, and more than once he said exactly the right thing at exactly the right moment. What struck me most across both experiences was how much genuine wisdom he brings to his work. He's clearly someone who has learned his craft through deep experience and observation, and it shows in every interaction with the dog and with the owner. On top of all of that, his pricing was incredibly reasonable; boarding and training combined for what many trainers charge for training alone. We felt genuinely taken care of. Kind, patient, perceptive, and exactly what we needed. Highly recommend.

Best Friends Pet Hotel is the best in The Woodlands/Woodforest/Spring area…read more Our pup is actually happy to stay here! The staff is very helpful and they send pictures of your dog at play.

I LOVE this place ! not only are they super sweet & understanding they treat all the dogs so…read moreamazing ! my dog ziggy was having a hard time getting use to being social but the girls @ best friends were SO welcoming & patient , truly can't recommend them enough !!

This clinic uses the Merck NOBIVAC NXT experimental self-amplifying mRNA rabies shot. Not tested…read morebut most likely going to shed on to the humans near them with unknown side effect. There are three (3) other Rabies vaccine types that have been around a long time with real dead virus, not new mRNA technology with no research or experience to back up its safe and effectiveness? The Oak Ridge Animal clinic front desk person is nice, but the VET Dr. was arrogant and was clearly angry when questioned about the use of this Merck brand Rabies shot and was quick to say it was state law.... it aint State law to select a new technology rabies vaccine but their choice. There are at least six other options available. This Vet had no solution other than telling me they would not do the Neuter without this shot. That was the end of that. Made my decision to move on quicky easy! Thank you, Oak Ridge Animal Clinic, for driving a customer away. I took this experience as a lesson as a consumer to do my research and make MY choice on where to trust my Shiba Inu puppy. The puppy has no choice so its my job to try to make a decision with the least amount of risk. This VET was no help in that effort. I was able to find another nearby VET who was very open and transparent and willing to discuss options. What a refreshing difference. Now I have a place to go for VET Service.

My personal relationship with ORAC began in the 90's with my parents bringing my childhood puppers…read moreto a particular vet tech they had there. I contacted the vet this morning to schedule an appt. Was told $82 for the exam with the clause that the vet may or may not charge for the exam. Confused by that statement I asked for a further explanation of this. Apon explanation I advised that it didn't sound right, and proclaimed that there may be a misunderstanding as what you just said sounds like a scam. I paraphrased what I thought she MIGHT be trying to explain as: During the exam if it's determined Euthanasia is the right move or in the best interest of the animal we won't charge, however if a viable path to vitality was determined an exam fee would be collected. She stated that was NOT how it worked - our policy requires all animals to be examined annually. Advising they would have to perform the exam to determine if an exam would be needed for the Euthanasia procedure. She again advised it's up to the vet. I asked if I could speak to vet to find out, and she advised I was speaking with the vet. The conversation then devolved to someone saying 'our policy' instead of reaching an alternative path or resource with the animal's quality of life in question. Nice job showing those true colors; malice or ignorance? Either way it's the quiet part out loud. Because if you lived down here instead of the soap box your standing on, you'd already have an alternative path to advise in euthanasia situations where yours isn't the right option but the soul in question is still in need, it's called compassion, critical-thinking and empathy - it allows you to solve things that benefit those other than yourself. My good boy is the sweetest boy, he doesn't deserve an old boy's pain because he's a got a poor man with some limitations, this isn't the first time my interactions with you left me feeling either mislead or made me feel like a pariah. I remember a story about a dentist that would check your blood pressure, swipe your card from the chair, then show you their written policy of not conducting the procedure if your BP is in a given range while ushering you out the door. Now I've got a similar story for the water cooler when something like that comes up. My connection to ORAC dates back 60+ years. Yes, I know they haven't been around THAT long but hear me out. The clinic my grandparents took their pets to in the 60's and 70's recommended a vet practicing in the Conroe area when they built in the Rayford Rd. area in the late 70's. This vet eventually recommended a vet tech at ORAC sometime in the 90's. It's quite an old torch that's been passed down and around, and today I'm putting it out and wanted to alert you, citing todays interaction as the final straw.

Our pup Mollie LOVES coming here. She sprints inside for her stays... she often attends anywhere…read morefrom 2-5 nights at a time. The staff is extremely friendly, professional and welcoming. We love seeing our video updates and how sweet they talk to her. The booking process is easy and prices are fair. I 1000% recommend this facility!

I ended up not using their services as my plans changed, but the customer service during the…read morebooking process was phenomenal. I have never booked a resort for my animals before and was definitely nervous so I went there after booking to get a tour of the facilities. After speaking with the staff and asking a ton of questions I really felt comfortable like each animal that comes in will be treated like they are one of their own. Will for sure use them in the future

Awesome staff and they definitely have the knowledge of how dogs think Took the time to explain…read morethe process and teach us about our breed and gave the best plan for success Feel completely at ease leaving our Family Pup here to help her be the best Dog our family needs and wants We would give 10 Stars if available Clean facilities and very organized

I dropped off Cuffy Lee McInnes yesterday for a 4 week period of training and getting to play with…read morethe other doggos. We're glad we did, Kelly runs a tight ship and Cuffy's gonna have a wonderful time. Before i left Cuffy whispered in my ear "knowledge is Power, Francis Bacon". Now that's a smart doggo!!!!!!

VERY impressed, great service. Never had a better grooming for my babies. Highly recommend they do…read morea fantastic job

From the owner: It's hard being away from home, even for your pet. We are a personalized daycare and boarding…read morefacility that recognizes that all pets are a little different and all have different needs to help them cope with being away from their people. We do our very best to accommodate those needs to ensure all of our guests have the best possible time during their stay with us. Indoor/outdoor dog runs, plenty of space for dogs to run and play, and a loving staff that will treat your pet like their own are just a few of the ways we strive to help your furry friend acclimate. We also offer a variety of sizes of cat condos for our kitty friends. Not only do we strive for the best stay for your pet but we also strive to make the owner experience as effortless as possible. Pick up and drop off services are available in our Polar Pet Lodge Kennel Cab. We also offer a variety of extra services such a baths, brushings, daily pictures and more to ensure that your time away from your pet in worry-free. While we are very passionate about creating a safe and comfortable daycare and boarding experience, we are also very passionate about helping our fur friends in the community that don't have their own forever home yet. We regularly support our local shelters and rescues. Goods drives and donation raffles for prizes are just a few of the ways to try to connect the Polar Pet Lodge family to those in need in our community. Want to know more? Give us a call to schedule a walk-thru of our facility!