I paid 40$ for me and my girl to get in and another 40$ for some watered down drinks! I will never go there again

My three friends and I went here as part of a bar hop evening, celebrating my friends 40th and bachelorette party. The cost for "renting" a couch is $50, which isn't at all a bad deal for the beautiful view. We got fantastic pictures and it was a lovely evening. The couches were comfortable and reasonably protected from the intermittent rain. Our waitress came over and announced "They just sent me over here". No hello, no name, just irritation with us immediately. We ordered two mixed ranch waters (tequila, soda water, and a lime wedge), a lemon drop, and a vodka and soda. About 10 minutes later she comes out and says they don't have the ingredients for our ranch water. I asked which of the three ingredients they didn't have and she said "I don't know". We ordered just two shots instead. Our tequilas came out with the other two drinks, with lime wedges. So at our table we had all three ingredients. It was just so weird. The lemon drop had no sugar syrup in it. Like, just none. We asked for the check, which had an $18 bottling fee and a 5% rooftop service fee. I asked what the bottling fee was and she said it was gratuity. I don't like automatic gratuity but it's the norm more and more, so no biggie. We tipped on top of that- our bill for two shots, a lemon drop, and a ketel one and soda was $147. The bathrooms had automatic lights that shut off mid pee and 4 of the 6 stalls were out of order. The door to the men's room was propped open and it also had out of order duct tape. I lost my balance and landed on the seat, and the seat was sticky. We did get to drink the on a rooftop, hence the two stars. I will never return. read more

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The view from the rooftop is nice and if you want to watch a sunset - the place to go. but the waitress was inattentive, kitchen was ok. For that place and money they could have done more than what it is right now. read more

My first two times here where really nice but sadly this place has gone from sugar to sh*t. Let's start with the inside bar and one lady making everyone drink took forever the weekends calls for more than one person on deck.. now don't waste money on the Kabana's the waiters are all kids the service is not worth the price not to include the bottle service..$80+ now we talking about a $12 bottle of wine you can get at Walmart and $230 for a bottle of Lunazul tequila thats only $24 at any ABC store.. This place is now laughable and for kids. The website says Happy hour times which they dont honor food took 30-40 min for luke-warm wings and fries which had to sent back. Do yourself a favor if your over 21 go somewhere else. read more

I have visited Kabana in the past around the time it first opened and also a little bit prior to the remodel which I must say it seems there has been improvements in a positive way since then. You cannot beat these rooftop views! Probably one of the best views from a rooftop in RVA if we're being honest. I stopped in with my bestie during the Gold Rush event for St. Patty's the drink specials were pretty good especially since you got a free drink along with your ticket. The drink I got I enjoyed it was the bubbly shamrock. My free drink was a draft wine that started with a v name, but I was not a fan. The bathrooms could be much cleaner than it was when we stopped in for a visit during the day time. Our hostess was friendly and checked on us more than once, but not overly which was appreciated. I'd stop in for another visit for the rooftop views. Although I wish there were more food options on the menu to choose from in smaller portions. read more

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W ear river for a 6pm reservation, ordered our first drinks around 6:20 (it took that long for a server to come to us) and FINALLY received them at 6:52. I typically don't pay this close attention to times but the service was so comically bad I couldn't resist. On top of that, we ordered (yes, I counted because again...couldn't resist) 5 drinks that we were told they were out of. You couldn't get a mule, dirty martini, old fashion, etc. and the bar manager said it was bc they were doughy a "bar service change" and I still don't know what that really means... The bar tenders were literally standing at a table talking to friends the entire time, we watched them get servers a second round of drinks before we got our first. You have to pay $50 for DISGUSTING couch cushion seats. All over experience will never go back. read more

So we bought into the social media hype. Wish I had skipped this one. While the view is spectacular, there are many rooftop establishments in Richmond. We booked an outdoor reservation. We sat on wood benches. Yes the comfy cushion pictures did not exist. We were on low wood cold benches. The food is not bad but the drinks are so lacking. We asked for a wine and martini. It took 12 min just to get a glass of wine. They didn't have any on hand and had to go somewhere in the building. And how hard is a vodka martini? Each time the server brought the drink, there was olive juice in it. I didn't ask for that. Over priced and totally not our scene. Would not return. read more

The view was very nice. We ordered a mimosa tower which was also nice but on the pricey side ($80). The food was delicious, but for a bottomless brunch they run out of quite a few options. The DJ was great. But service was substandard. read more

Kabana Rooftop - Mimosas tower - Lounges Near Me - Richmond, Virginia

Charlie is the shit is all I'm gonna say #DoinWork The service was also great ! When you don't know what to drink just ask the bartender and dude does work! I also like the music it's chill not too loud good vibe. I do think they could switch the couches to vinyl so it's easier to clean... read more

Kabana Rooftop - Lounges Near Me - Richmond, Virginia

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Really enjoyed the jazz over the James event with a few friends. This event is every Tuesday 6-9 pm. My friends and I went there not knowing really what to expect, we get up to the 20th floor and see a sax player and a piano player just jamming out jazz music in the middle of the city. It was something different and we felt very classy being there. They also do 1/2 mini wine bottles which can give you 2 glasses worth of wine, roughly $14 a bottle. It wasn't the best happy hour special but the view of downtown and the ambiance was good so we decided to stay. Seating here is a bit confusing so make sure to check in with the hostess. We sat down and were moved around a few times by the staff because they all had different view points on how the table works. So expect that to happen but it didn't take away from the experience that much... Definitely come here at sunset golden hour you will get some great views and even better photos! Really enjoyed my experience at kabana, can't wait to go again! read more

Jill our bartender was excellent. As picky of a drinker I am, I instructed her I wanted something not too sweet, not too sour and not too alcoholic tasting. She just looked at me and said ok. Then she made me a Muddled Berry Mojito which was perfect. read more

Kabana Rooftop - Muddled Berry Mojito - Lounges Near Me - Richmond, Virginia

Definitely had a higher expectation going into this rooftop as it is deemed to be one of the best views and bars with a dress code. The dress code was not upheld and the music was very loud inside, so don't go looking for a romantic date, more of a group social situation. The drinks were decent and average price for the area (10-15$). The food was mediocre at best and extremely expensive, I'd only recommend the brussel sprouts but they are very spicy! Service was good for a Saturday night! If it's not going to be a sunny night where you can see the sunset, don't waste your time here. read more

The view is nice, but save your time and frustration and go to the Quirk Rooftop. We came on a Friday night, walked right up to the bar and waited at least 15 minutes without being acknowledged. We left without drinks. read more

I truly loved the Rooftop experience, especially during COVID. The view of RIC at night was beautiful!!! The ambience with the purple lighting made the experience even more delightful. read more

Kabana Rooftop - Side Salaf - Lounges Near Me - Richmond, Virginia

I've been seeing advertisements for happy hour in a daily email I received, and decided to go on a Tuesday night. I arrived around 6 PM and there were very few people there, which is probably why they were advertising happy hour. As time progressed, it became more and more crowded, and by the time I left around 7:30 PM there was a very sizable crowd. I did not eat any food, but I saw people ordering some fried calamari, chicken salad sliders, and lamb sliders. They all looked amazingly delicious. I'm looking forward to going up there again and grabbing some food on a beautiful day. read more

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My wife and I went to Kabana Rooftop last night for our date night. The view from roof was great, unfortunately that's as far as the good experience goes. The table we were sat at was extremely wobbly. We waited for about 15 minutes without a single waiter or waitress so I walked up to the bar and the bartender said she would get someone. Waited another 15 minutes and decided to order my own drinks. I closed my tab and the bartender again said someone would come to our table. After 45 minutes of absolutely no help whatsoever we finished our drinks and told the same bartender about the service. He seemed to care less and we left. The food is extremely overpriced, if I had ever gotten a chance to order I would have reviewed the quality. The staff couldn't care less obviously. I won't be going back there ever. I want to go where my business is actually appreciated. We left and walked a block to Capital Ale House and were helped immediately by a great waitress who was very caring and attentive. read more

I was spending a three day weekend in Richmond and was really looking forward to our experience at Kabana. However they called me the day before my reservation and said they had rented out the whole venue to a private party so I said OK I understand but then they couldn't accommodate me the next night, either because they were closed, I understand wanting to make money but I think you should be fair to your public read more

Food was amazing. Shrimp was seasoned perfectly. Salmon bites were good, they literally melted in my mouth. I had to eat everything immediately. Sorry about the half eaten photos. read more

Kabana Rooftop - Thai Chili Shrimp - Lounges Near Me - Richmond, Virginia

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I'm sorry but, this is an over priced hole over top of a raggedy Homewood Suites. It's a nice set up on the roof top but change the pillows out lside to plastic to be able to wipe them off! The chairs covers are NASTY OUTSIDE and inside is hot. We attended a Birthday celebration and 2 drinks, 12 wings, 2 Southwestern Egg-rolls cut to make 4 ....$84 later to get to the garage and have to pay $15 for parking. I don't even want to start on our waitress first night on the job with a party of 13...Bless her heart... 2 Words for this place...NEVER AGAIN... read more

Being that I come from a city filled with rooftop bars, when I moved to Richmond, I was hoping to get a similar experience. It looks like rooftop bars aren't a big thing here, but Kabana was the closest you can get. Kabana is in an area where if you come here this is probably your last stop of the night as there is not much to do nearby. I made a reservation in advance due to COVID the times are limited, but you are not told where you can sit. There are several lounge chair areas that seemed to be reserved in advanced for a fee. Since we didn't pay to reserve we were taken to our seats....at the bar. WTF. Not only was it scorching hot without any fans/circulation, the sun was beating down our backs and our party of 4 could not talk to each other given how we were sitting at the bar. After asking multiple people (who all gave me an attitude), we were finally moved to a table and the host said and I quote "I can move you but once you move you cannot move again." (What a warm welcome!!!...NOT). The food was great, but I can't even focus on it since the service was just horrendous. read more

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Was excited to visit this Venue when I came to town heard so many good things. Venue and Views were gorgeous. Food was delicious although, it was supposed to be brunch there were only breakfast options. DJ was awesome and staff was friendly. My issues only come with service. Brunch was $33 and there was no one to clear our tables of empty plates or to bring us waters. There was one bartender who was taking care of everyone w/o any assistance. After abt 30 mins of waiting at the bar we were able to get a caraf of ice water. We also purchased a hookah and Mimosa Tower($80) read more

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The first time we went it was an awesome experience until the bugs invited themselves to our table. The food again was great our first time the atmosphere is definitely a vibe. However on this visit the waiter seemed clueless our appetizers were cold and after talking to a manager or what appeared to be we had to wait such a long time to talk too and then they forgot to take off the appetizers the waiter had to go take another long field trip as she was always disappearing for long periods of time . Overall it's a nice spot but they definitely need to work on getting the bugs under control I mean they were literally dropping down dead on my plate and drink LITERALLY I wish I had recorded the video but I was trying to fight to eat. Not sure if staff is totally different during the week va The Weekend but someone needs to handle that. The place is really a hot spot but could use some organization and training. I'll give it a 3 star only because my first experience I didn't write a review and for that I'll leave 3 read more

This place has the best view of Richmond. They have 2 bars, inside and outside. Due to Covid, they are really short staffed. The food is good. I only gave it 3 stars due to the beautiful view. They need more staff to accommodate all the reservations and people that come through for service and to have a good time! The wait staff was very friendly and the bartenders. read more

Clearly times are tough with Covid but, I won't be returning to kabana. $50 to reserve a rooftop table on a week night (that goes towards nothing and is only for 2 hours), a hair in my friends drink (with no apology), really minimal food options (think there were two) and then a 20% gratuity (which I'm fine with as this is how much I'd tip someone with average service either way) but, then the server said "that is actually split amongst everyone so if you'd like to leave me anything you would need to do extra". Nothing about it seemed genuine. Just all transactional. Not worth it IMO. Throw in parking issues and I really don't see a point in returning. If ya visit, don't say I didn't warn you. read more

I loved the Kabana rooftop for its view and layout on the roof. I definitely suggest making a reservation ahead of time if you plan on going during prime hours. The indoor bar area is quite tight in space and your best bet is hanging out outside on the patio area. The view from the patio is breath taking and will definitely have you taking pictures and selfies with your friends. If you go during the daytime, make sure you use some sun screen! Though it gets very hot, they do include 2 water cooling fans for your comfort. Still, it doesn't hurt to protect your skin from the burn! The location of the nightclub style bar is a bit confusing at first, being a part of the Hilton Hotel. Just take a small jaunt through the lobby of the hotel and up its elevator to find this well hidden gem. There is a plethora of drinks and the bar tenders are very knowledgeable and not scant on giving you your fair share of alcohol. I am a bit weary of the servers' knowledge of the menu. When I ordered calamari, it took a second for them to realize that they were out of stock. Then, I ordered the oysters, which the waiter told me came in a dozen for the price - they actually came as half dozen. (insert trumpet wah wah sound). Overall, the decor and service were very well done. Staff are courteous and ask you questions to help you feel comfortable. Wear semi-casual clothing. They will not serve those who have hats on and after a certain time, late night festivities require more formal wear (ie. collared shirt and no shorts and flip flops). During the day, they'll be more flexible. read more

Kabana Rooftop - Having a Moscow mule before the concert at the National. - Lounges Near Me - Richmond, Virginia

My friends and I visited Richmond to celebrate my boyfriends birthday for the weekend. We stayed at Homewood Suites by Hilton which conveniently has the rooftop bar/lounge Kabana located on top. When researching places to celebrate that night, Kabana seemed to be a popular spot so we decided to stop there first. The bouncer was very nice to everyone in our party (girls and guys) as well as the male staff members, however the female staff members were rude and weird which made me very uncomfortable. Female bartenders had attitudes and were rude, as if I was inconveniencing them by asking for one drink. The girls taking the food orders were unprofessional - gossiping and laughing about patrons in front of their faces. My boyfriend and I ordered 6 wings, one of the girls said come back and they would be done in 5 minutes. My boyfriend asked if they could bring the wings to our table outside and she agreed. 10-15 minutes later he went inside to check on the wings as they hadn't come out yet. The girls taking the food orders were eating our wings - my boyfriend asked "are those mine?" And they simply replied "we put in another order for you" .. I have worked in the food and beverage industry for several years and not once have I seen any employee blatantly eat a customers food in front of their faces. That just made absolutely no sense to me, in my opinion it was extremely unprofessional and just plain weird. The DJ was decent but only played a song for 30 seconds before mixing it with another song. Drinks were overpriced (that was to be expected) but fairly strong. We frequented this place on a Friday night and it wasn't overly crowded so I'm not sure why we received the subpar service we did. I was extremely disappointed and uncomfortable to say the least. We were looking forward to celebrating my boyfriends birthday but unfortunately wont be coming back here again. read more

The customer service was great. A disclaimer should have been given about the pest of insect. They sat Citronelle at all outside table but they were not effective. We were not able to enjoy our food or drinks due to nets flying on and in our food. The waiter Court was good and pleasant. read more

Kabana Rooftop - Lounges Near Me - Richmond, Virginia

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If I could give a 0 star I would. The Singapore noodles are NOT glass noodles. They are rice noodles. Absolutely bland, not even teriyaki could save them. The ziti tasted worse than lean cuisine. The chicken sandwich is rubber. We had 9 people & only 2 ate their food. Do NOT recommend & definitely don't take your girl here on a first date if you want to make a good impression. I would rather starve. read more

The location was great, everything else was disappointing. We went and were ignored until we asked the bartender for help, than we were given the run around. We had to go back and forth several times to find someone to help us. Oh and the bugs, there were Nats and mosquitos everywhere, one flew in my drink and made it un-drinkable. Worst of all, they double charged us with someone else's bill! Would not recommend going here to anyone, would leave 0 stars if possible. read more

I waited 15 minutes to get acknowledgment than they said I was late when I was waiting for 15 minutes and on top of that a bugs was all over the area where I eat and one flew in my drink I don't normally write reviews but this was worse than going to McDonald's. read more

It had been a while since I was last there. I was very disappointed. The restaurant wasn't clean. The cushions on the sky lounge seating were very dirty and in some places torn. The Glass had food residue. I had made 2 reservations for the sky lounge. Before I did so I called, no answer, I emailed, no answer, I sent a message on Facebook which shows you had viewed, but again no answer. So I made to reservations and asked that the tables be near each other in the notes. 2 hours before our reservation I was called and rudely told I couldn't have 2 reservations, that they would allow it but that they would not put us close to each other. One reservation was for 12 people, the other was for 10. The 12 seat space was fine. The 10 people space was one long sofa (seriously would only fit 5 people, and who wants to sit in a row?) at the complete opposite side of the roof, feel like they did this on purpose. A few members of the group left and we ended up just pulling up chairs and not using the second spot we had paid for. Again I emailed, called etc. Asking beforehand. Covid restrictions are posted on your website, but nothing about more than 12 needing to schedule as a private event.  We were there for the Jazz and to have dinner. We ordered our drinks at 7:00 pm. I am not exaggerating when I say the first persons drink didn't arrive until 7:30. My drink, a bottle of prosecco, didn't get there until 8:04 and was warm, my boyfriends drink at 8:16. We would have ordered 10 times what we did but over an hour to get one drink is a but much. We ordered food at the same time, that finally came out after the drinks. Most of us had ordered appetizers, and planned on ordering dinner but again given the long wait we just gave up. One person got real silverware, everyone else was given plastic utensils. Seasoned fries had no seasoning. The menu itself was a joke. Chicken tenders? Fries? All clearly frozen The host was very rude and was wearing jeans, a long sleeve wrinkly t-shirt and flip flops, which I think breaks the sophisticated casual dress code they promote. The only saving grace to the evening was Kai, our server. She needs to be promoted because she was the only one there that seemed to understand the hospitality industry. 3 people in our group were double charged on their credit cards. Kabana used to be amazing, but now it is a hot mess. read more

Kabana Rooftop - View - Lounges Near Me - Richmond, Virginia

Pretty people. Recommend to us by wait staff at other establishments. Food was decent, they ran out of ranch. They had no draft beers, and had no Jameson Whisky. Pretty views, but average at best. read more

Terrible service. Not worth $100 esp. during the day. There's barley any food. The bartenders are slow. Yeah, just don't. read more

Has a nice view and comfy outdoor seating that can accommodate a large group. The service is horrendous. They act like they are doing you a favor for bringing out apps. I can't remember one server bringing drinks to the table. Im not above walking to a bar to get my own drinks but still, like you're a server. At 10pm I guess it changes to a night club. On the Saturday we were there we were the only table there and security insisted men remove their hats. It certainly wasn't bothering anyone in our party who was the only one there but the men in our party obliged. The service didn't get better so we left. The hummus was yummy though. read more

Kabana Rooftop - Our crew on the rooftop!! - Lounges Near Me - Richmond, Virginia

No no and NO again. We went for brunch and we will never go again. First the service was terrible. Noone waited on us. We had to go to the bar to order our food, drinks and refills. I ordered shrimp and grits. My food was swimming in sausage water and the shrimp wasnt seasoned at all. I got up to return the food and ordered chicken and waffles.... basic at best. Next, the staff was running around cleaning and setting up. It seemed like brunch was an after thought. Lastly the vibe wasnt vibing at all. I wouldnt recommend this place unless you wanted a nice view of the city and great photos. Kabana please do better.​ read more

4 ladies came from Norfolk to have dinner in Richmond. Made 830pm reservations. Got there on time. Still had to wait an hour to be seated. Our server was Connor who struggled to follow up, and remember the things we requested. To the point that we had to keep reminding him to come back to the table to serve us.We were not treated as a priority. No silverware on the table. Lobster Mac and cheese was dry with no trace of lobster. Food was overcooked. One of the diners ordered a turkey burger, the bun and burger were completely scorched black and burnt, and had to be sent back.We were really excited to try out Kabana, however our experience was extremely disappointing and did not meet our expectations. Would not go there again or recommend anyone else to go based on our experience. read more

There is an 18 percent automatic added gratuity on any service. This is not legal. If you even have automatic gratuity it's against the law to forcibly make anyone pay gratuity if they think the service was poor. They make you pay 18 percent tip no matter what service you get and they dont tell you. This is shady. this is illegal to make anyone pay more like that. Pay your employees! Stop being shady. read more

I give them one star. First & foremost, my friend made a reservation ahead of time for us to show up to it being non existent when we arrived. The ambiance is lovely, great views of the city but THATS ALL. Our server was new, inattentive, & wasn't being micromanaged. We then received Esther. Very rude, you can tell she hates her job and doesn't like serving a certain type of group expecting she wouldn't get a tip but her service got exactly what she wanted. No one let us know certain food items were out, drinks were mixed up, & they said they couldn't split the check until AFTER!! Horrible service but Joseph was very helpful as the manager as I let him know he can accommodate our needs due to the lack of his staff. I would like to come back but with a new staff & proper training in the future. It's too nice to let it go to shit from shitty staff. All of this could have been avoided if these things were explained ahead of time. read more

Kabana Rooftop - Lounges Near Me - Richmond, Virginia

Other than a great view and good music this place is pretty lack luster. A few friends and I went for a day party. Drinks were over priced and cost to get in was a little out of hand to be Richmond. For what I paid in a cover charge and drinks, I would expect the bathrooms floors not to be soaking wet upon first opening and for at least one soap dispenser to work. The place has a ton of potential but if you want to go there and spend money like it's Vegas, have at it. read more

Seriously rude manager but otherwise a good place. Went here with my service dog and was told that she could not be here by the manager, Derick. Excuse me but what decade are you from? Any professional manager would know the rules on service dogs. You know..the two questions you can ask and all that. But to be in my face about my dog is a slap in the face for anyone with a disability. Pulled up the ADA law but he declined to read it. Yes,Derrick, I just called you out. Although others had table service I was told it was bar service only. Coincidence? You judge. Ok poor management aside, the remainder of the staff were very nice and professional. Views were great. Drinks nice. Both Don and Racheal were great, made me feel as if I were welcome. Both went out of their way to make me feel at home. Great job you two!! I particularly liked the glass railing which offers protection from falls while maintaining the view. Probably extends the use of the outside as well. Kudos. Drink wise they are a bit limited on selection so if you are picky about your drinks you may want to check and see if they have your fav. Overall I would at least educate the manager on the ADA and up this review to a 4 or 5 read more

Kabana Rooftop - Skyline. Nice! - Lounges Near Me - Richmond, Virginia